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Job Title: Performance Manager Starting Salary: £46,731 progressing to £51,802 per annum (pro rata for part time) – pay award pending Hours: 37 hours per week Location: Team office base; Farnham House, Stevenage with travel required in and around Hertfordshire. Contract Type: Fixed Term/Secondment for 12 months (until August/Sept 2026) potential to extend - funding dependent. Directorate: Childrens Services<h4>About the team</h4>Hertfordshire County Council has a strong performance culture with an Outstanding Ofsted rating for Children’s Social Care.The team has led on benchmarking and analysis for the East of England for over 10 years and are now expanding this to cover data relating to children with Special Educational Needs and/or Disabilities (SEND).We are an experienced and supportive team who are committed to continuous improvement and development.<h4>About the role</h4>The role will focus on supporting the implementation and delivery of a regional performance framework for SEND &amp; Alternative Provision (AP) and also ensuring the region is represented at a national level.This role will see you:<ul><li>Develop data collection expertise and experience within the region. Use this expertise to identify issues in the collection of SEND and AP data including the sharing of SEND and AP data across different agencies and institutions in the region. Work towards resolving those issues where possible.</li><li>Develop analytical expertise and experience within the region. Use this expertise to identify trends, outliers and policy issues both quantitatively and qualitatively within local and regional SEND and AP data.</li><li>Directly support senior regional leaders to drive improvement and work collaboratively with the Children’s Improvement Board (CIB) to improve oversight of the regions SEND system.</li><li>Collaborate with the Department for Education to support the development and improvement of SEND data. Highlight any issues that are identified in collecting, reporting and analysis of SEND and AP data in the region.</li><li>Deliver regular data presentations and analysis to strategic leaders across the region.</li><li>Monitor action plans relating to performance across the region.</li><li>Attend and key national meetings relating to SEND data development.</li><li>Support the wider regional benchmarking programme within Hertfordshire. &nbsp;</li></ul><h4>About you</h4>Essential:<ul><li>Experience of undertaking complex data analysis and presenting results to a range of audiences including senior managers.</li><li>Knowledge of local government, in particular knowledge of the legislative and policy drivers behind the work of Children’s Services.</li><li>In depth knowledge of key performance indicators and frameworks used within Children’s Services including SEND.</li><li>Experience of meeting and workshop management e.g. planning the agenda and process, facilitation.</li><li>Experience of influencing senior managers and managing change.</li><li>Excellent interpersonal skills; ability to recognise and respond appropriately to situations requiring tactful or diplomatic handling at all levels of the organisation.</li><li>Team development; support and motivate colleagues to drive forward improvement in the team.</li><li>Business focus; ability to operate in sensitive political environments.</li><li>Analytical skills; ability to interpret, summarise and draw conclusions from complex data. Knowledge of key analytical techniques.</li><li>Advanced Microsoft Excel skills.</li><li>Evidence of personal impact and professional competence</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP12 job profile. Please locate this via: Job profiles - Corporate servicesThis role will be an excellent opportunity to raise your profile delivering on projects of national importance and to gain experience working with senior management both locally and regionally. The legacy of this work will be felt for years to come and will further help establish Hertfordshire as a centre for excellence in developing and improving Children’s Services.To hear more about this opportunity please contact:David Butcher (up until 7th July); <a href="mailto:david.butcher@hertfordshire.gov.uk" target="_blank">david.butcher@hertfordshire.gov.uk</a>Paul Dryden (from 7th July); <a href="mailto:paul.dryden@hertfordshire.gov.uk" target="_blank">paul.dryden@hertfordshire.gov.uk</a>&nbsp;Interview Date: 23rd - 25th July - TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Performance Manager

Job Title: Assistive Technology Practitioner Starting Salary: £33,366 progressing to £36,124 per annum – pay award pending Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Are you knowledgeable about Adult Care Services and interested in digital technology? We would love for you to join our team as an Assistive Technology (AT) Practitioner. We have developed an assistive technology offer using digitally enabled smart sensor technology in people’s homes to encourage our residents to live more independently, identify emerging issues at an earlier stage so support can be provided before needing a crisis intervention This also provides greater levels of reassurance to families and informal carers.&nbsp;Hertfordshire County Council is a leading local authority in use of digital technology and providing residents choice and control in the way they would like to be supported. This is your chance to be part of a busy team that is flexible, proactive and works preventatively to support residents in our County-wide service. You’ll be taking on a diverse range of work which promote Hertfordshire as an innovative, efficient authority with a commitment to helping people stay safe and as independent as possible in their homes.Help to provide a service that makes a real difference to Hertfordshire residents. If this sounds like the opportunity for you, we would love to hear from you!<h4>About the role</h4>You'll<ul><li>support the County-wide Assistive Technology service, implementing the strategic objectives of assistive technology and integration of technologies into support and care planning across the adult care services workforce</li><li>take day-to-day responsibility for monitoring the assistive technology professional’s dashboard and associated preventative alerts and make informed onward referral decisions</li><li>use a person-centred approach, developing creative and personalised solutions to assist people to manage their health and live as independently as possible in their homes</li><li>support on learning and development training to aid integration of assistive technology in care planning and provide support for coaching, mentoring and solution focused advice on use of assistive technology as appropriate</li><li>work closely with other partners from other organisations to develop new and improved operational practices</li></ul><h4>About you</h4>Essential:<ul><li>Up to date knowledge and understanding of the work practices within social care, systems, processes, and procedures relevant to the role</li><li>Highly developed interpersonal and communication skills</li><li>Ability to create resources using a range of applications e.g. MS Publisher, PowerPoint</li><li>Excellent customer service skills</li></ul>Desirable:<ul><li>An understanding of the professional, regulatory, statutory and corporate frameworks/standards relevant to social care</li><li>Good record keeping skills</li><li>Ability to work under pressure</li><li>Organisational skills</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact&nbsp;Shan Kilby 01438 844951 for an informal discussion about the role.Interview Date: w/c 7 July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Assistive Technology Practitioner

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Support Worker - Trinity Court FlatsWe currently have an opportunity for a full time (37.5 hours per week) Support Worker at our scheme, Trinity Court Flats, in Aylesbury. We provide supported housing for people with learning disabilities, and each resident has their own flat with 24-hour support on site.As a Support Worker, you will play a vital role in helping people live independently and with dignity. As part of the role, you will:<ul>
<li>Assess needs and develop personalised support plans</li>
<li>Promote independencethrough life skills such as cooking, cleaning, and budgeting</li>
<li>Assist with administering medication</li>
<li>Provide personal care with sensitivity and respect</li>
<li>Follow and contribute to risk assessments and management plans</li>
</ul><ul><li>Induct and assist in the mentoring of new staff </li></ul><ul><li>Support aspirations and help individuals achieve their goals</li></ul>You’ll be part of a friendly, supportive team that values collaboration and compassion.About you:We are looking for someone with experience in the care or support sector, who brings a can-do attitude and a genuine desire to help others thrive.You will also need to:<ul>
<li>Communicate effectively and adapt to different needs and preferences</li>
<li>Be flexible and reliable, able to work shifts including weekends and bank holidays</li>
<li>Work well as part of a team and independently</li>
<li>Be committed to equality, diversity, and person-centred care</li>
</ul>We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.Hightown Benefits:<ul>
<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>
<li>£25,857 pa for a 37.5 hour a week contract (£13.26 per hour)</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Mileage paid for car usage</li>
<li>Fully paid DBS</li>
<li>Annual bonus based on satisfactory performance</li>
<li>Monthly attendance bonus and annual salary and cost of living review</li>
<li>Ongoing professional development and training to help you deliver outstanding support</li>
<li>Employee assistance helpline</li>
</ul>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are consideredAppointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Support Worker

Job Title: Senior Occupational Therapist Starting Salary: £41,511 opportunity to progress to £45,718 per annum – pay award pending + £1000 welcome payment, lease car &amp; relocation - terms apply Hours: 37 Location: Hertfordshire Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Housing Solutions – Apsley, Hemel Hempstead, 37 hoursThe Housing Solutions team offer specialist assessment across Hertfordshire for major housing adaptations. The team has a blend of community based Occupational Therapists and Community Care Officer Trusted Assessors who complete specialist housing needs assessments to identify major adaptation solutions to enable a person to have better access to the facilities within their homes.We explore personal strengths, their family and friends’ support networks, and using expert knowledge we connect people with things that will help individuals and families to get on with their lives, achieving prevention, reducing or delaying the need for statutory provision of care services.Enablement Team – Farnham House, Stevenage – 37 hoursThe Enablement Occupational Therapy Team provide support to older people and adults with a disability. We promote personalisation through our assessment process, focusing on the wellbeing of the individual. The Enablement Occupational Therapists deliver enabling programmes. Their input is time-limited, with intervention generally between 4 -6 weeks, this can be extended up to 12weeks where identified goals require this. The care management is completed externally to the enablement team allowing our OTs to focus solely on their OT interventions.Adult Disability Team&nbsp;Stevenage Team - Fixed Term contract to February 2026 St Albans Team – Apsley, Hemel Hempstead, 37 hoursWe work in an enabling way with people and their families and carers, to promote independence and participation, through meaningful occupation and a strengths-based approach. Across all our services we aim to ensure that people are provided with the right support and advice, and at the right time.We work collaboratively alongside social care colleagues, as well as with our health partners, housing and care providers, and a range of community support services.<h4>About the role</h4>About the role:<ul><li>Working collaboratively with other partners and teams within Adult Care Services</li><li>Developing innovative support plans</li><li>Promote and support strength based assessment and practice approach to all interventions to maximise independence, health and well being to prevent or reduce the need for Adult Social Care</li><li>Working creatively with residents to ensure their safety and independence</li><li>Raising awareness in the area and developing valuable links for the team</li><li>Supporting other Therapists and Community Care Officers</li><li>Provide information and advice to enable an individual to confidently and safely participate in their daily life, includes grading of tasks and activities and adapting their environments</li><li>You will undertake a specialism eg Moving and Handling, BiA, AMP or Occupational Therapy practice educator</li></ul>Specific to Housing Solutions:<ul><li>Completing complex assessments and making recommendations for major housing adaptations</li><li>Care planning and organising equipment for minor adaptations</li></ul>Specific to Enablement Team: <ul><li>Designing personalised programmes that enable, and encourage the individual to relearn skills and regain abilities.</li><li>Reviews of moving and handling, provision of specialist equipment, &amp; minor adaptations to support identified goals.</li><li>Supporting people in the community and on discharge pathways from acute hospital settings</li></ul><h4>About you</h4>Essential:<ul><li>HCPC Registered Occupational Therapist</li><li>Full driving licence and regular access to a vehicle</li><li>2 years post qualifying experience as an Occupational Therapist</li><li>Knowledge and experience in social care sector</li><li>Experience of completing assessments and making recommendations</li><li>Ability to work on your own as well as part of a team</li></ul>Desirable<ul><li>Knowledge of Care Act 2014</li><li>Knowledge of Mental Capacity Act 2005</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the HSC, level JF11 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Sheryl.jeram@hertfordshire.gov.uk" target="_blank">Sheryl.jeram@hertfordshire.gov.uk</a> for an informal discussion about the role.Applications will be considered as an when received and interviews arranged accordinglyBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Senior Occupational Therapist

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An Excellent opportunity… &nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. &nbsp;
The Post
The commissioning, contracting and market management, Residential and Nursing team work with a number of care homes across different user groups.&nbsp;
We are looking for a Market Oversight Manager to join us in the team.&nbsp;You are required to have good knowledge and experience of working with adults within care homes, collaborative commissioning and working with potential providers to consider innovative ways that services can be delivered.&nbsp;Understanding the Definition of Market Shaping, Commissioning&nbsp;Procurement and Contracting.
The role will require you to engage with stakeholders that reflect the range and diversity of communities and the range of needs experienced by people in its area.
You will work with partners to design, implement and manage projects that will improve the range of services available whilst ensuring that services developed, commissioned or procured are cost effective, efficient and designed to deliver good outcomes.
You will join a busy large, lively and dynamic team so the ability to work as part of a team and support other colleagues is required. The team has a varied function overall and the ability to think differently, creatively and have a “can do” attitude to work is desirable
The Person
You will be educated to degree level and have thorough knowledge of the principles of, and cycle of commissioning.
You are required to have an excellent understanding of project management methodologies and the ability to apply them effectively and a sound understanding of the policy and operating environment of health, social care, and regulated services.
As the role involves line management of staff so you will be required to have significant supervisory/line management experience and be a good communicator and&nbsp;information gatherer. You will also need excellent report writing skills and thorough understanding of the current legislative guidance.
We are looking for someone to join us who is a good communicator with a can-do attitude who wants to gain different experiences and knowledge in commissioning and working with care homes.
Closing date: 29 June 2025 (23:59)

 &nbsp;
Additional Information&nbsp;

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.


Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. &nbsp;
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">here</a>. &nbsp;
Brent has a positive approach to flexible working. &nbsp;
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on&nbsp;&nbsp;<a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a>

Brent Council

This is Brent

Market Oversight Manager

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Are you Ready to make a difference in Brent?&nbsp; &nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
At Brent, you will be part of a team that is committed to making a real difference. You will work in a supportive, innovative environment, be part of a borough that values diversity and inclusion and help shape services that truly impact residents’ lives.&nbsp;
The Post
We are seeking an experienced Supplier Relationship Manager to join our Commissioning, Residential and Nursing Team. This is a fantastic opportunity for a motivated individual to shape and enhance relationships with existing care home providers in Brent and drive improvements across the sector.
You will play a key role in:
<ul>
<li>Supporting the commissioning of services within residential and nursing care.</li>
<li>Developing a strategic approach to Quality Assurance and Market Management.</li>
<li>Collaborating with colleagues across Adult Social Care, external stakeholders, and residents.</li>
<li>Understanding supply and demand in the market and helping to grow and shape services accordingly.</li>
</ul>
The Person
You should have an in-depth understanding of adult social care and be passionate about improving the quality and sustainability of services in Brent.
The ideal candidate will bring:
<ul>
<li>Experience in commissioning care services, preferably within adult social care.</li>
<li>A proven track record in stakeholder engagement, particularly with care home providers.</li>
<li>Strong skills in quality assurance, project management, and market analysis.</li>
<li>The ability to manage multiple workstreams while maintaining a focus on outcomes.</li>
<li>Leadership capabilities with a flexible, innovative, and collaborative approach.</li>
</ul>
Closing date: 29 June 2025 (23:59)

 &nbsp;
Additional Information&nbsp;

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.


Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. &nbsp;
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">here</a>. &nbsp;
Brent has a positive approach to flexible working. &nbsp;
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on&nbsp;&nbsp;<a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a>

Supplier Relationship Manager

Job Title: Customer Coordinator Starting Salary: £26,835 progressing to £30,060 per annum – pay award pending Hours: 37 hours per week Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>We have a great opportunity for Customer Coordinators to join our Connected Lives Gateway Service for both Older People and Adults with Disabilities. This service aims to prevent, reduce and delay need by ensuring people access a wide range of information/advice, intervention, and support at the right time and in the most uncomplicated way possible.The Gateway Connections team is a hybrid office/home working telephone and virtual contact team all about working preventatively with adults who need information, advice, and support to stay independent in their own homes for longer. The multi-disciplinary team works with Social Workers and Occupational Therapists and other professionals to achieve the best outcomes for people of Hertfordshire.Applying HCC’s Connected Lives assessment framework, Gateway Connections work with citizens focusing on what the person wants to achieve – their outcomes. We explore personal strengths, their family and friends’ support networks, and using expert knowledge we connect people with things that will help individuals and families to get on with their lives, achieving prevention, reducing or delaying the need for statutory provision of care services.We work collaboratively with our operational links in the Voluntary, Community, Faith and Social Enterprise preventative strategy, Herts Help, and social prescribing. Relationships will also be developed with Hertfordshire Partnership NHS Foundation Trust (HPFT) Single Point of Access, the Frailty single point of contact, &amp; Health partners.<h4>About the role</h4>You will promote and support a strength-based approach to all interventions to maximise independence, health, and well-being by offering opportunities to prevent, delay or reduce the need for Adult Social Care. This will require you to apply your creativity working with residents to ensure their safety and continued independence. Your knowledge of local services to support people to access appropriate community resources is also crucial as will working alongside our visiting CCOs, Social Workers and Occupational therapists.You will work successfully with partners and many other agencies for the benefit of citizens.We have excellent training opportunities to support your continuing professional development, and a comprehensive benefits package offered through Herts Rewards.We are a flexible team that promotes HCCs Ways of Working protocols.<h4>About you</h4>Essential<ul><li>Previous experience in a Social Care setting</li><li>Ability to work autonomously as well as part of a team</li><li>Previous experience communicating with vulnerable adults</li><li>Previous experience in customer services involving vulnerable adults</li><li>Empathic and patient when dealing with vulnerable adults</li></ul>Desirable:<ul><li>Knowledge of Social Care legislation such as Care Act 2014 and Mental Capacity Act 2005</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC7 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:hayley.clancy@hertfordshire.gov.uk" target="_blank">hayley.clancy@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Customer Coordinator

<h2>About the job</h2>Salary: £25,183 - £25,992 a year pro rata Hours per week: 27.75 Contract type: PermanentDo you have a passion for making a real difference in the lives of children and young people with additional needs? Are you caring, reliable, and ready to work as part of a dynamic, supportive team? If so, we’d love to hear from you!As a Short Breaks Worker (Nights), you will play a vital role in providing safe, nurturing overnight care and support for children and young people with additional needs. Working at our dedicated Hub and occasionally within the community, you'll offer tailored short breaks that give children positive experiences while offering respite to families and carers.What You'll Do<ul><li>Support young people with a variety of needs across residential, day care, parenting support and club activities.</li><li>Communicate sensitively and effectively with children, families and professionals.</li><li>Respond to challenging behaviours calmly, knowing when to seek support.</li><li>Undertake care and domestic tasks including personal care, manual handling, and administering medication (after training).</li><li>Maintain accurate records and contribute to care plans and reviews.</li><li>Work as part of a committed multi-disciplinary team while also using your initiative when working independently.</li><li>Build strong, trusting relationships with families and professionals alike.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>We’re looking for someone who:<ul><li>Has experience working with children (paid or voluntary).</li><li>Communicates clearly and compassionately, both verbally and in writing.</li><li>Understands and respects the challenges faced by children with additional needs and their families.</li><li>Is aware of discrimination and its impact on young people.</li><li>Is willing to work towards a Level 3 in Caring for Children.</li><li>Can travel across the borough and work occasional lone shifts in the community or in family homes.</li><li>Is ready to work flexible hours including nights, weekends, and holidays.</li></ul>Why Join Luton Council?<ul><li>Be part of a friendly, supportive team that values diversity and inclusion.</li><li>Access to professional development and training opportunities.</li><li>Play a meaningful role in shaping the future for local children and their families.</li></ul>Ready to take the next step in your care career? Apply today and help us build a brighter future for Luton’s young people.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1520869&amp;ptId=11406" target="_blank">download: Short Breaks Worker L3 JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1520870&amp;ptId=11406" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

Short Breaks Worker - Nights

Job Title: SEND EHC Coordinator Starting Salary: £33,366 pa with the opportunity to progress to £36,124 per annumHours: 37 per week Contract: PermanentThings are changing in SEND for Hertfordshire County Council. We are making SEND everyone's business.Do you want to make a positive impact and be part of that change? We’re continuing to invest in our statutory SEND workforce.<h4>About the teams</h4>EHC coordinators are aligned to one of several functional teams and we have opportunities for you to specialise in:<ul><li>Early Years SEND (based in Stevenage): responsible for children aged 0-5 (up to and including reception year) with an EHCP</li><li>Services for Young People (based in Stevenage): responsible for young people age 16 and over with an EHCP: who attend a college (or other further education settings), who are completing an apprenticeship, are in training or a supported internship or who are not in education, employment or training. Also support care leavers age 18 and over with an EHCP</li><li>Interim Provision (based in Apsley): children and young people educated outside of school with an EHCP – including EHE, EOTAS and alternative provision</li><li>Virtual Schools (based in Stevenage): champions the education of Hertfordshire’s Children Looked After, Previously Looked After, and those in Kinship Care— supporting over 1,000 pupils across 600+ settings, and funding interventions to close attainment gaps and raise aspiration</li></ul>You can select your team preference on the application form.<h4>About the role</h4>The Education Health &amp; Care Coordinator (EHC Coordinator) role is highly process-driven. The role involves managing and processing EHC plans within a complex legal framework to tight timescales. It involves implementing legal requirements as part of a meticulous review of documents, then creating, reviewing and amending plans. Whilst the role does involve communication and ongoing dialogue with practitioners, parents and carers, this is primarily related to statutory processes. The role involves virtually no direct interaction with children or young people.Being an EHC Coordinator, you’ll be delivering casework that coordinates professionals across education, health and care as well as the family, to deliver EHC assessments, plans and reviews to time and high quality, with a focus on improving outcomes for children and young people.​ This includes:<ul><li>Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.​</li><li>Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools. ​</li><li>Managing and processing statutory casework within legal and internal timelines ​</li><li>Working collaboratively with professionals across education, health and care services​</li><li>Ensuring effective case management, integrated working practice and successful outcomes for children.​</li><li>Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.​</li><li>Participating, as required, in a range of meetings with other professionals and​parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.​​</li><li>Contributing to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.​​</li><li>Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About you</h4>Essential:<ul><li>Extensive knowledge of the SEND Code of Practice and the Children and Families Act 2014</li><li>Extensive experience working with children and young people with SEND, relevant to the team chosen</li><li>Educated to A level or equivalent.</li><li>Excellent communication skills</li><li>The ability to work to deadlines and under pressure</li><li>High level of literacy to support good case recording and quality EHC plans.</li><li>Hold a current driving licence and have access to a vehicle for work</li></ul>Desirable:<ul><li>Previous experience working in schools to deliver SEND provision or experience with other stakeholders including parents, education, care and health</li><li>Previous experience with casework management</li></ul>This job role is within the Health and Social Care Family, level HSC9 job profile. Please locate this via: Job profiles - Health and social careBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SEND EHC Coordinator

Job Title: Support Assistant Starting Salary: £24,404 progressing to £24,790 Hours: 37 hours per week Location: Welwyn Garden City Contract Type: Permanent Directorate: Adult Care ServicesThis post is only available to Female applicants as permitted under the Equality Act 2010<h4>About the team</h4>People with disabilities in Hertfordshire need people like you!Do you want to support someone to live their best life and build a great career at the same time?Come and work for a trusted employer who will value you and support your development.St Michaels House is a short break service predominantly for adults with physical disabilities though adults with learning disabilities also attend. We support a variety of different people with different needs so every day is different.<h4>About the role</h4><ul><li>Helping the people we support meet their basic daily needs and achieve their goals</li><li>Supporting with personal hygiene, eating and drinking</li><li>Support with keeping the service clean and tidy.</li><li>Joining in with social and leisure activities at home and in their local community</li><li>Ensuring that the people we support and their families enjoy their time away from home and get a well earned break.</li><li>Support people with personal care, in some cases, this involves using moving and handling equipment</li></ul>Our roles also involve shift work on either day, including weekends and bank holidays. You may be asked to complete sleep ins as part of your role to support in evacuation purposes only.<h4>About you</h4>Essential:<ul><li>Passion for supporting people to live fulfilled lives</li><li>Good computer skills to be able to update support plans</li><li>Good level of written English to update notes.</li><li>Good communicator with listening skills.</li></ul>Desirable:<ul><li>Have completed the Care Certificate, hold or working towards Level 2 HSC award (NVQ/RQF/apprenticeship).</li><li>Organisational skills.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC4 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:jade.richmond@hertfordshire.gov.uk" target="_blank">jade.richmond@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 10 July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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31 Social Care Jobs in Tring HP23, UK