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Support Officer

Employer: Hertfordshire County Council

  • Reference: HCC08463
  • Published on: Wed 13/09/2017 13:00 PM
  • Closing on: Fri 29/09/2017 23:55 PM
  • Working Pattern: Full Time, Permanent
  • Hours: 37 hours per week.
  • Salary: £17,772 - £19,430 pa
  • DBS Check: No
  • Location: Stevenage

Hertfordshire County Council is working with a core group of boroughs and districts to develop new and innovative ways to promote independence and help residents remain in their homes. We are setting up a new shared service to progress this ambition and we are looking to recruit to a number of roles in the new Home Improvement Agency team (HIA).

The new service will be focused on providing excellent customer care and developing innovative ways of promoting independence and wellbeing. If you have an understanding of the statutory requirements and best practice in delivering home adaptations and related services then we can offer you the chance to play a role in developing the new service.

We are looking for people able to juggle a demanding and varied workload with overall accountability to the new head of service. Candidates will need excellent administrative, IT and people skills as well as the ability, where necessary, to manage caseloads and contractors effectively.

We are looking for individuals able to support the officers of the Hertfordshire Home Improvement Agency in the discharge of their duties, to answer queries from the public and other services about the work of the HHIA, to assist with administrative duties and reporting

The partners are determined to see the service grow and develop and this will provide you with excellent career development opportunities.

In return we can offer you;

  • An exciting opportunity to be part of a unique new service within a fast paced organisation committed to helping people stay safe and well.
  • Flexible working arrangements
  • Excellent Career Development
  • Excellent pension scheme with employer contributions
  • Discounts on everyday shopping/holidays/entertainment/leisure along with cashback with our Herts Rewards Scheme
  • Support Groups
  • Occupational maternity / paternity and adoption pay
  • Excellent Wellbeing schemes

    Interview Date: w/c 09.10.2017

    For an informal discussion and more information please contact: Dawood Haddadi on 07860678771

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