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Title: Disrepair SurveyorContract Type: Permanent, Full Time, 35 hoursSalary: £48,000 per annum to £55,000 per annum (London weighted salary) dependant on experience plus Essential Car User Allowance of £1,300 per annumGrade: 9Reporting Office: London, StratfordPersona: 20% - 40% of contractual hours to be worked from reporting office/site (hybrid working)Closing Date: 14th November at 11pmInterviews will take place at West Ham Lane on 25th NovemberPlease click here to view the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA50kpBXD2EtBzs/95C4Bb6dAn+hEmoVFAks+4seXS5cBVP6IyM4oMYjcHUjNaM8So" target="_blank">Disrepair Surveyor Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)Join our Disrepair Surveying Team at L&amp;Q:L&amp;Q is looking to expand our Disrepair Surveying team and are looking for experienced Surveyors to join the Property Services team. Reporting to the Senior Disrepair Surveyor, the Disrepair Surveyors manage a range of complex disrepair and complaint cases across a varied housing stock. The role will involve managing a caseload which will include a mixture of new and historic cases, with a focus on precise and accurate information that will lead to clear and prompt resolutions for our residentsYour impact in the role:L&amp;Q’s portfolio consists of new builds, converted street properties, high rise, flats and purpose-built blocks. The ideal candidate will have a strong knowledge of various builds and the challenges that come with each type. They will have had experience in surveying the various types of stock and will be flexible regarding travel; L&amp;Q’s stock covers a large geographic area. Travel is an essential part of this role and it is necessary that our Disrepair Surveyors hold a full licence and have access to a car. The Disrepair Team work closely with L&amp;Q’s in house and external legal teams to resolve cases. Our Surveyors are responsible for surveying properties and producing thorough reports and specifications in line with Building Standards and legal requirements and therefore will have a good knowledge of contract legislation including The Housing Conditions Protocol and the Fitness for Human Habitation Act. We expect the Disrepair Surveyors to have a wide range of skills including building and property surveying, project management, ability to juggle a varied workload in a fast paced environment, attention to detail and budgetary control. You will be required to be self-motivated and able to prioritise your cases and your daily routine. You will be a professional individual who is able to communicate and influence others, working with a wide range of internal and external stakeholders and contractors to find solutions and close cases. The role will require you to communicate with a range of internal and external stakeholders including legal representatives, local authorities and residents. A large proportion of the role will involve case management, alongside a traditional surveying role. An ability to use L&amp;Q’s digital systems is also important.This is a socially rewarding role with the opportunity to make a real difference to our residents and the local community. Our residents are at the heart of everything we do. We believe that everyone should have a safe and secure home that they can be proud to live in. Our Disrepair Surveyors will have the ability to put situations back on track and assist with residents repair issues with their homes You will have outstanding customer service. You will approach customers by listening and showing empathy, with an inclusive attitude to finding solutions. What you'll bring:· Experience in a similar surveying role, ideally within a Social Housing or Local Authority Environment · Skills and knowledge of construction methods · Educated to HNC level in a relevant subject · Experience of managing disrepair cases · Understanding of disrepair legislation and legal requirements · Experience of managing contractors and consultants to deliver within budgets and timescales · A broad range of communication and influencing skills · Good working knowledge of Microsoft packages and an ability use digital software packages for tracking and management of key case information.· Strong organisation and prioritising ability · Demonstrate high levels of customer services and complaint handling skills If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.#TJ<ul></ul>

London and Quadrant Housing Trust

Disrepair Surveyor

Title: Building Surveyor Repairs and Maintenance Contract Type: Permanent, Full time, 35 hours per weekSalary: £48,000 per annum to £55,000 per annum (London weighted salary) dependant on experience plus Essential Car User allowance of £1,300 per annumGrade: 9Reporting Office: London, StratfordWorking Location: Covering North region inclusive of Hackney, Islington, Kensington and Chelsea, Barnet and EnfieldPersona: Agile Worker 20% - 40% of contractual hours to be worked from reporting office/siteClosing Date: 10th November at 9ammInterview Dates: 17th November at our office in StratfordPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAqrLxXeLdFo/gLMqQJYTB/+u+ZQGdAFbHnfha8GfKlSuYvDjpr78C7hWVcjJqXGgd" target="_blank">Building Surveyor Role Profile.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)Join our Surveying Team at L&amp;Q:Our Maintenance Services team are looking for experienced Surveyors to join our team within the West region. This is a key position to the delivery of excellent customer services to our residents.Your impact in the role:A large part of this role will involve carrying out internal and external inspections on both occupied and void properties, then providing technical advice to the team and managing complex projects including liaising with residents and contractors, and other third parties as necessary. The postholder will monitor quality of work, value for money and customer satisfaction.Our Property Surveyors carry out detailed property inspections to all types of domestic properties across all contract areas, including routine and complex repairs issues, Damp &amp; Mould surveys, and specify appropriate remedial works.Candidates will have had extensive experience in producing work specifications and will be confident in providing costs and recommendations. You will also be able to produce condition reports. As well as a good understanding of construction and building methods gained by previous experience in a similar role. You will have a knowledge of contract and housing law and will have ideally worked for Housing Associations or Local AuthoritiesCustomer Service is at the forefront of everything we do. Our surveyors will aim to create a positive impact on our residents’ lives and will be passionate and act with determination to resolve resident complaints and issues.You will be confident in handling complaints and Councillor and MP enquiries. This includes site visits related to complaints. you will be responsible for seeing enquires through to resolution. You will also support the Disrepair team.Candidates will be able to produce accurate reports, work orders and specifications using NHF SOR’s and other tools. Ensuring that works are referred to the correct area of the business for resolution.You will have to manage budgets and play an active role in the variation approval process, having regard to standing orders, authorisation of expenditure and prevention of fraud. Experience in managing budgets is essential.You will have experience in liaising with loss adjusters and overseeing different kinds of insurance work such as fire, flood damage and theft.Health and safety awareness is vital in this role, and we expect our surveyors to be able to demonstrate a good knowledge and application of Health and Safety and compliance at all times.You will be able to influence a wide range of internal and external stakeholders and will have excellent communication skills. You will have had experience working with contractors and managing contracts.What you'll bring:<ul><li>Our surveyors’ should ideally hold a HNC, HND or similar qualification please reference this in your application. We will consider candidates with extensive surveying experience who are committed to ongoing CPD</li><li>Have gained experience working with varied housing stock. Ideally within Social Housing or similar environment</li><li>Have a good understanding of Health and Safety</li><li>Excellent customer service</li><li>Ability to undertake complex property inspections and create itemised work specifications</li><li>Knowledge and experience using NHF</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.





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2 Surveyors Jobs in Borehamwood, UK