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Tenancy Sustainment Officer

Employer: Clarion Housing Group

  • Reference: GCR432
  • Published on: Tue 10/10/2017 23:59 PM
  • Closing on: Wed 25/10/2017 12:00 PM
  • Working Pattern: Part Time, Temporary
  • Hours: 18
  • Salary: £14,900 - £17,500 per annum + flexible benefits allowance equivalent to 1% of salary
  • DBS Check: Enhanced
  • Location: Borehamwood
Providing an efficient, customer focused support service to Clarion residents. Working with people, that need a bit of extra help to manage their tenancy, you’ll assist them to achieve their goals and improve their lives. The role: You’ll provide a low-level floating support service to vulnerable people in our homes. This includes carrying out the assessment of needs and risks, and the implementation of individual action plans. You will also liaise closely with other teams and agencies to assist in areas such as accessing training and employment, debt counselling, and welfare benefits. There’s a strong customer focus to the role and you’ll encourage residents to get involved in decision-making. The requirements: This role would suit someone who understands the needs of vulnerable people and who can work closely with outside agencies to deliver support. Experience of working in social housing is welcome, but not essential. • Your experience of working with people from a vulnerable group, and will include dealing with complex issues and finding pragmatic solutions. • Excellent organisational and communication skills are essential, as is the ability to work as part of a team. • You will need the flexibility to work some evenings, and be willing to frequently travel within the area. An enhanced DBS check will be required for this role. Please note, this role is a job share placement. The hours are an average of 18 hours per week to be worked over 2 days in week one and 3 days in week two. This role is fixed term for 6 months, with a likelihood of becoming permanent.

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