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Tenant Participation Co-ordinator

Employer: Camden Council

  • Reference: SC/17/43046
  • Published on: Wed 13/09/2017 14:15 PM
  • Closing on: Wed 27/09/2017 23:59 PM
  • Working Pattern: Flexible Hours, Full Time, Permanent
  • Hours: 36 hours hours.
  • Salary: £35,208 - £40,840
  • DBS Check: No
  • Location: 5 Pancras Square, London N1C 4AG

Tenant Participation Co-ordinator

Directorate: Supporting Communities
Location: 5 Pancras Square
Salary: Level 4 Zone 1 (£35,208 - £40,840)
Contract: Permanent, full time, 36 hours per week

Join us to assist with the development and provision of tenant participation in Camden.

We’re currently looking for a Tenant Participation Co-ordinator to support our tenant participation structures in the Borough. The successful candidate will deliver guidance and support good governance of all tenant groups. Key to this role will be developing successful strategic participation and community based projects and new initiatives and be able to clearly communicate the council’s policies and procedures around tenant participation to all audiences. The successful candidate will assist the Head of Service in staff supervision and support of the Tenant Participation Service to ensure that key projects are delivered and desired outcomes achieved.

About you

You will have knowledge of the National Standard for Tenant Involvement and Empowerment and delivering outcomes and Experience of Microsoft Office programmes including Excel. You will have experience of implementing / developing service improvement initiatives within a fast paced customer focused service area, whilst working on varying projects to deliver service improvement. This is a customer facing service which is outcome based therefore the ideal candidate will have excellent customer service skills as well as excellent verbal, written and presentation communication skills.

About Camden

Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.

Click here to see the full details of our excellent benefits

Make it work for you. Make it your Camden.

Discover and Diversity

To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

How to apply:

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.

Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk, or post to 5 Pancras Square, London N1C 4AG.

To view the job profile please click HERE

Closing date for applications: Wednesday 27th September 2017, 23:59 pm

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