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Our BenefitsYou can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.About the roleAs a Business Development Officer within the Transport &amp; Highways service, you will play a key role in driving continuous improvement and enhancing customer and performance management across the service. Working closely with internal teams and external partners, you will support the development of procedures, monitor service indicators, and help resolve customer complaints and enquiries.You’ll be responsible for producing performance reports, analysing feedback, and ensuring service standards are met. Building strong relationships with contractors, councils, and stakeholders is central to the role, as is contributing to the council’s customer strategy. You’ll also support cross-service initiatives, promote a culture of continuous improvement, and provide professional advice to a range of partners including Members, MPs, and local stakeholders.This is a dynamic and collaborative role suited to someone with excellent communication skills, a proactive mindset, and a passion for service development.What will you be doing?We are seeking a proactive and detail oriented individual to join our Transport &amp; Highways team as a Business Improvement Officer, supporting the delivery of high-quality services and driving continuous improvement across the department. In this role, you will work closely with internal teams and external partners to ensure customer feedback is effectively managed and service performance is consistently monitored and enhanced.You’ll be part of a team that’s focused on making services better for residents and communities. You’ll be involved in shaping how feedback is used to improve the way we work, helping to ensure that customer experiences are at the heart of service delivery. Whether it’s analysing performance data, supporting the resolution of customer concerns, or working with partners to streamline processes, your work will directly contribute to more efficient and responsive services. About youYou’ll be someone who thrives in a dynamic environment and enjoys making a real difference through your work. Ideally, you will have experience delivering excellent customer service and understand the importance of clear, responsive communication. You’ll bring a curious mindset and a keen eye for detail, with the ability to spot patterns in data and turn insights into action. Whether you're resolving customer concerns, supporting service improvements, or working with partners to streamline processes, you’ll be confident engaging with a wide range of people and comfortable managing competing priorities. If you enjoy variety, problem-solving, and being part of a team that’s always looking for better ways to do things, this role will suit you perfectly.If you would like to have an informal chat about the role, please feel free to contact Michelle Johnson, Senior Business Improvement Officer, <a href="mailto:michelle.johnson@westnorthants.gov.uk" target="_blank">michelle.johnson@westnorthants.gov.uk</a>Interviews will take place Week commencing 13th October 2025





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North Northamptonshire Council

Business Improvement Officer

Our BenefitsYou can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.About the roleWe are seeking an enthusiastic and motivated project officer to work in our Highways and Transport Service. You will play a key role in translating our transport plans and strategies into reality, improving connectivity and encouraging travel by sustainable modes. The role will develop transport schemes and programmes of activity included in our plans, and progress them into deliverable interventions. This will include leading on feasibility and design work, stakeholder engagement and accessing funding.The role will also support the coordination of developer funding secured for transport improvements through the planning process and manage the delivery of non-major transport schemes, some of which would either be wholly, or in part, developer funded.The ideal candidate will have a good understanding of project management methodology and techniques, as well as some experience working in a transport planning or service role. They should be motivated to further develop their project management skills and knowledge of highways and transport service delivery. What will you be doing?You will be based in the Highways Development Liaison Team but will work across the transport service. You will support the coordination of a range of transport programmes and activity, and manage a number of transport projects at any one time. Some of these projects will concern the development of our plans and strategies, some will be concerned with developing concept schemes and initiatives further to the point of being deliverable, and some projects will be small scale transport improvements and you will manage their full delivery working with our contractors.As part of your role managing these projects and programmes you will lead on any necessary stakeholder engagement. You will also be responsible for project budget and risk management as well as reporting on project delivery. On a daily basis you will engage regularly with colleagues across the service and in other departments such as planning and regeneration.An ongoing aspect of the role will be the coordination of developer funding secured for transport improvements, as well as project managing delivery of some of these. An initial focus of the role will be working with planning colleagues to implement improved processes with the management of this funding.About youYou should have a good understanding of project management, and some knowledge of transport, planning and sustainability issues common to a role in local government Highways Department. You should have excellent interpersonal and communication skills as effective relationships with colleagues, stakeholders and suppliers will be key to success. You should be motivated to develop your project management skills and knowledge of transport service delivery. The role holder should be able to work with minimal supervision, work off their own initiative and be able to work under pressure to meet deadlines. You should be degree educated with an ability to write and present technical reports and have benefitted from project management training.





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Transport Project Officer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>We are seeking an enthusiastic and motivated project officer to work in our Highways and Transport Service. You will play a key role in translating our transport plans and strategies into reality, improving connectivity and encouraging travel by sustainable modes. The role will develop transport schemes and programmes of activity included in our plans, and progress them into deliverable interventions. This will include leading on feasibility and design work, stakeholder engagement and accessing funding.The role will also support the coordination of developer funding secured for transport improvements through the planning process and manage the delivery of non-major transport schemes, some of which would either be wholly, or in part, developer funded.The ideal candidate will have a good understanding of project management methodology and techniques, as well as some experience working in a transport planning or service role. They should be motivated to further develop their project management skills and knowledge of highways and transport service delivery. &nbsp;<h2>Additional information</h2>You should have a good understanding of project management, and some knowledge of transport, planning and sustainability issues common to a role in local government Highways Department. You should have excellent interpersonal and communication skills as effective relationships with colleagues, stakeholders and suppliers will be key to success. You should be motivated to develop your project management skills and knowledge of transport service delivery. The role holder should be able to work with minimal supervision, work off their own initiative and be able to work under pressure to meet deadlines. You should be degree educated with an ability to write and present technical reports and have benefitted from project management training.<h2>Company information</h2>&nbsp;At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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We are seeking an enthusiastic and motivated project officer to work in our Highways and Transport Service. You will play a key role in translating our transport plans and strategies into reality, improving connectivity and encouraging travel by sustainable modes. The role will develop transport schemes and programmes of activity included in our plans, and progress them into deliverable interventions. This will include leading on feasibility and design work, stakeholder engagement and accessing funding.The role will also support the coordination of developer funding secured for transport improvements through the planning process and manage the delivery of non-major transport schemes, some of which would either be wholly, or in part, developer funded.The ideal candidate will have a good understanding of project management methodology and techniques, as well as some experience working in a transport planning or service role. They should be motivated to further develop their project management skills and knowledge of highways and transport service delivery. &nbsp;Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? You will be based in the Highways Development Liaison Team but will work across the transport service. &nbsp; You will support the coordination of a range of transport programmes and activity, and manage a number of transport projects at any one time. Some of these projects will concern the development of our plans and strategies, some will be concerned with developing concept schemes and initiatives further to the point of being deliverable, and some projects will be small scale transport improvements and you will manage their full delivery working with our contractors.As part of your role managing these projects and programmes you will lead on any necessary stakeholder engagement. You will also be responsible for project budget and risk management as well as reporting on project delivery. On a daily basis you will engage regularly with colleagues across the service and in other departments such as planning and regeneration.An ongoing aspect of the role will be the coordination of developer funding secured for transport improvements, as well as project managing delivery of some of these. An initial focus of the role will be working with planning colleagues to implement improved processes with the management of this funding.About you You should have a good understanding of project management, and some knowledge of transport, planning and sustainability issues common to a role in local government Highways Department. You should have excellent interpersonal and communication skills as effective relationships with colleagues, stakeholders and suppliers will be key to success. You should be motivated to develop your project management skills and knowledge of transport service delivery. The role holder should be able to work with minimal supervision, work off their own initiative and be able to work under pressure to meet deadlines. You should be degree educated with an ability to write and present technical reports and have benefitted from project management training.About us &nbsp;At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>As a Business Development Officer within the Transport &amp; Highways service, you will play a key role in driving continuous improvement and enhancing customer and performance management across the service. Working closely with internal teams and external partners, you will support the development of procedures, monitor service indicators, and help resolve customer complaints and enquiries.You’ll be responsible for producing performance reports, analysing feedback, and ensuring service standards are met. Building strong relationships with contractors, councils, and stakeholders is central to the role, as is contributing to the council’s customer strategy. You’ll also support cross-service initiatives, promote a culture of continuous improvement, and provide professional advice to a range of partners including Members, MPs, and local stakeholders.This is a dynamic and collaborative role suited to someone with excellent communication skills, a proactive mindset, and a passion for service development.<h2>Additional information</h2>You’ll be someone who thrives in a dynamic environment and enjoys making a real difference through your work. Ideally, you will have experience delivering excellent customer service and understand the importance of clear, responsive communication. You’ll bring a curious mindset and a keen eye for detail, with the ability to spot patterns in data and turn insights into action. Whether you're resolving customer concerns, supporting service improvements, or working with partners to streamline processes, you’ll be confident engaging with a wide range of people and comfortable managing competing priorities. If you enjoy variety, problem-solving, and being part of a team that’s always looking for better ways to do things, this role will suit you perfectly.If you would like to have an informal chat about the role, please feel free to contact Michelle Johnson, Senior Business Improvement Officer, <a href="mailto:michelle.johnson@westnorthants.gov.uk" target="_blank">michelle.johnson@westnorthants.gov.uk</a>Interviews will take place Week commencing 13th October 2025<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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At West Northamptonshire Council, we’re looking for a motivated and enthusiastic Highways Development Management Engineer to join our Highways and Transport Service. You’ll be at the heart of shaping how new developments across the area impact our transport network, ensuring they deliver safe, high-quality and sustainable solutions.In this role, you will assess the transport and highways impacts of planning applications, provide clear and practical technical advice, and negotiate with developers to secure the right improvements. You’ll play a key part in managing and coordinating developer contributions, including Section 106 and Section 278 agreements, and oversee the design and delivery of highways works funded by developers to ensure they meet the highest standards.You’ll also work closely with colleagues, elected members, stakeholders and local communities to help create accessible, efficient and sustainable transport networks that support growth and improve quality of life across West Northamptonshire. Our benefits We offer a wide range of benefits to our employees, these include:<ul>
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Generous annual leave entitlement starting at 28&nbsp;days annual leave per year, 29&nbsp;days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>
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Cycle to Work scheme.&nbsp;</li>
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Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li>
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Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>
<li>Car Lease scheme</li>
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Payment of professional subscription / membership&nbsp;- If your job description requires that you are registered with or are&nbsp;a member of&nbsp;a professional body, WNC will pay for your professional subscription or membership fees.</li>
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Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>
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Ongoing training and development opportunities.</li>
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A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>
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Our West Ways of Working&nbsp;– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>
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Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>
</ul>What will you be doing? You will be based in the Highways Development Team and work closely with colleagues across the wider transport service. Your role will focus on assessing the transport and highways impacts of new developments and ensuring that appropriate and sustainable infrastructure is delivered as part of the planning process.Day to day, you will provide technical highways and transport advice on planning applications, negotiate with developers to secure necessary improvements, and oversee the design and delivery of works funded through Section 106 and Section 278 agreements. You will be responsible for coordinating developer contributions, ensuring they are effectively managed and aligned with local transport priorities.Collaboration will be at the heart of your work, as you will engage regularly with planning, regeneration, and transport colleagues, as well as developers, contractors, and local stakeholders. You will also take ownership of budget management, risk monitoring, and progress reporting to ensure that all highways and transport improvements are delivered to a high standard.An important part of your role will be helping to embed improved processes for managing developer funding, working with planning colleagues to make sure contributions are secured, allocated, and delivered efficiently.About you You should have a solid understanding of highways engineering principles and the development management process, together with knowledge of planning legislation, transport policy, and sustainability issues relevant to local government. Strong interpersonal and communication skills are essential, as you will be working closely with colleagues, developers, planners, and other stakeholders to secure and deliver high-quality transport solutions.You will be confident in reviewing technical drawings and transport assessments, able to provide clear advice and recommendations, and skilled at negotiating outcomes that balance growth with sustainable transport objectives. The ability to work independently, use your initiative, and manage competing priorities under pressure is vital.Ideally, you will hold a degree in a relevant discipline such as civil engineering, highways, or transport planning, and have experience of preparing and presenting technical reports. Project management training and experience in handling Section 106 and Section 278 agreements would be an advantage, alongside a motivation to further develop your expertise in highways development management.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

6 Transport Jobs in Northampton, UK