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Job Title: Business Support Senior Officer - Services for Young People Starting Salary: £27,693.72 opportunity to progress to £31,021 per annum per annum (pro rata for part time) Hours: 37.0 Location: Watford Contract Type: Fixed Term/End Date September 2026 Directorate: Resources<h4>About the team</h4>This is a fixed term contract / secondment opportunity until the end of September 2026. The opportunity exists due to the secondment of the current post holder to a more senior role within Business Support.We are looking for a Senior Business Support officer to work as part of a team of business support staff providing administration and business support to the Watford, Three Rivers and Hertsmere Services for Young People Team. Services for Young People are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire and work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.<h4>About the role</h4>The role is varied and would provide a full range of reception / front of house, administrative, finance and senior office duties (including oversight of the work of the wider team) to support the full offer to young people at our Young People’s Centres based in the Watford / Three Rivers district.The role is primarily office based (Apsley / Watford base) and will require the ability to travel across several HCC sites in the Watford / Three Rivers / Hertsmere area<h4>About you</h4>Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Experience in taking notes would be beneficial</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:Audrey.delaney@hertfordshire.gov.uk" target="_blank">Audrey.delaney@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Business Support Senior Officer - Services for Young People

Location: Opportunities across districts in Hertfordshire. Please specify your preferred location at application stage. Salary: £12.85- £13.52 per hour Hours: Opportunities for 5, 7.5 or 10 hours per week term-time; in the evenings. Contract: Permanent Are you passionate about helping young people develop the skills and confidence they need to get the best start in life?Are you energetic and creative with skills and knowledge to share?Our excellent training and ongoing support will turn your passion into expertise that can change lives.<h4>About the Team</h4>You will be in one of the 10 Services for Young People district teams and will have the opportunity to make a real difference to the prospects of young people.Working with young people locally aged 11 to 17 in groups of 12-25, many of whom face challenges in their home life, education or local community, you’ll help us deliver targeted prevention and early interventions, informal education opportunities and develop their skills. &nbsp;Supported by qualified and experienced staff, you will be a key member of our team supporting the delivery of a diverse range of curriculum programmes including independent living skills and emotional wellbeing, to supporting young people in staying away from crime, anti-social behaviour and offering guidance on relationships and sexual health.<h4>About the role</h4>Our sessions run for 2.5 hours and typically evenings Monday – Saturday during term time which depending on the weekly hours you can commit to could be the following:<ul><li>5 hours = 2 sessions a week</li><li>7.5 hours = 3 sessions a week</li><li>10 hours = 4 sessions a week</li></ul>We’re looking for people from a wide variety of backgrounds who have worked with Children and/or Young People in a voluntary or paid capacity.Additionally, we are keen to hear from those who have skills to share in areas such as sports, outdoor learning, art &amp; crafts, media, music, health as a tool to establish a relationship and engagement with our young people.If you’re passionate about working with young people, keen to learn, have good communication skills and are a team player, you’ll fit right in to our friendly, supportive and collaborative working environment.Whilst a driving license is not essential some of our locations can be a little challenging on public transport so a car and license would be preferrable. In return, amongst many benefits and training Hertfordshire can offer you, we will offer you opportunities to develop your youth work practice.<h4>About you</h4>Essential:<ul><li>Willingness and ability to work regular weekly evening sessions including Fridays.</li><li>Having worked or currently working in a role with children and/of Young People (paid or voluntary capacity)</li><li>Ability to develop professional relationships with young people and vulnerable young adults.</li><li>Good knowledge, interests, skills or training that would enable you to contribute to positive informal educational activities with young people and vulnerable young adults.</li><li>Understanding of the key issues which young people and vulnerable young adults face and the ability to identify their needs.</li><li>Experience of working as a member of a team and evidence of successful contributions you have made to a team's work.</li><li>Willingness and ability to complete the compulsory Certificate in Youth Work, a commitment to undertake ongoing professional development and to put what you learn into practice.</li><li>An understanding of equal opportunities and knowledge of how you would put that into practice.</li></ul>Desirable:<ul><li>Skills in areas such as sports, outdoor learning, art &amp; crafts, media, music, health</li><li>Full UK driving licence &amp; regular access to a vehicle.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Questions? Then feel free to email <a href="mailto:SfYP@hertfordshire.gov.uk" target="_blank">SfYP@hertfordshire.gov.uk</a> or visit our website to find out more information&nbsp;Work for Services for Young People.Interviews will take place throughout the advertising period on an on-going basis.&nbsp;Be the person who makes a difference to young people. Join us today. Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>YSW 5-8 Job Outline.pdf</li></ul> 





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2 Youth Work Jobs in Hertfordshire