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Support Worker - Young People’s Services Empowering independence, building futures
Full Time - 37.5 hours per week - £25,857pa
Hemel Hempstead
Are you passionate about making a real difference in the lives of young people? Do you believe in the power of empathy, resilience, and respectful support? If so, we would love to hear from you.
We are looking for dedicated Support Worker's to join our Young People’s Services team. This is a rewarding role where you will work directly with young people, including separated migrant children, helping them build the skills and confidence they need to live independently.
What we are looking for:
<ul>
<li>Someone who genuinely wants to work with young people, understands the challenges they face, and is committed to building trusting relationships.</li>
<li>A trauma-informed approach - you seek to understand behaviours, respond with patience, and support young people through their journey.</li>
<li>A belief in dignity and respect for all, with an inclusive mindset and a commitment to supporting migrant children.</li>
<li>A focus on independence - we provide supported housing, which means our focus is on promoting independence rather than delivering personal care. You will help young people learn, grow, and take ownership of their lives.</li>
<li>Respect for the space - we work in young people’s homes, and we treat them as such.</li>
<li>Motivation and positivity - celebrating small wins and staying resilient through challenges.</li>
<li>Confidence in lone working and professional curiosity - you are not afraid to ask questions and dig deeper when needed.</li>
<li>Strong record-keeping and admin skills - documentation is a key part of keeping young people safe.</li>
<li>Great communication and teamwork - you will work with other professionals and agencies to get the best outcomes.</li>
<li>Ability to set and maintain professional boundaries, manage your workload independently, and switch off when the day is done.</li>
<li>A commitment to learning - you are proactive about training, legislation, and continuous development.</li>
<li>Empathy, attention to detail, and openness to feedback.</li>
</ul>
Essential Criteria:
<ul>
<li>Full UK driving licence with business insurance and access to a vehicle for business use</li>
<li>NVQ Level 3 or equivalent Children and Young Peoples Workforce Diploma - or willingness to complete, supported by Hightown Housing</li>
<li>Ability to work day shifts (7am-3pm &amp; 2pm-10pm), including weekends and bank holidays</li>
</ul>
Hightown Benefits:
<ul>
<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>
<li>£25,857 pa for a 37.5 hour a week contract</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Mileage paid for car usage</li>
<li>Fully paid DBS</li>
<li>Annual bonus based on satisfactory performance</li>
<li>Monthly attendance bonus and annual salary and cost of living review</li>
<li>Ongoing professional development and training to help you deliver outstanding support</li>
<li>Employee assistance helpline</li>
</ul>
Appointment to this position will be subject to satisfactory right to work, enhanced DBS (and signed up to the DBS Update Service) and references.
We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Youth Support Worker

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Youth Support Worker - Young People’s Housing Service (Watford)Full time - 37.5 hours per week - £25,857paAre you passionate about making a real difference in the lives of young people? Do you believe in the power of empathy, resilience, and respectful support? If so, we would love to hear from you!We are looking for a dedicated Youth Support Worker to join our Young People’s Services team.This is a great opportunity for people who are passionate about supporting young people to achieve their goals and move forward into independent, fulfilling lives.Watford YPHS provides supported housing for 16-19-year-olds in need, with 11 rooms across two schemes. It also offers two unstaffed move-on schemes for 18-24-year-olds with lower support needs. The service supports young people from diverse backgrounds, often affected by trauma or instability, using Trauma-Informed Approaches and a Psychologically Informed Environment to foster healing and resilience.This role operates within a 24-hour rotational shift pattern, which includes regular overnight sleep-in shifts on a weekly basis (2:30pm-10:30pm, Sleep in 10:30pm-7:30am and then 7:30am-3:30pm). Support Worker’s must be prepared to work a variety of shifts, including evenings, weekends, and bank holidays, as part of a consistent rota.As a Support Worker, you will play a vital role in helping young people develop the practical and emotional skills they need to live independently. You will:<ul><li>Develop personalised, trauma-sensitive support plans tailored to each young person’s needs and aspirations</li><li>Promote independence through life skills such as cooking, cleaning, and budgeting</li><li>Support access to education, employment, and training opportunities</li><li>Refer young people to external services, including healthcare, mental health, and substance support</li><li>Use PIE principles to create a psychologically supportive environment within the service</li><li>Build trusting relationships and provide emotional support</li><li>Respond effectively in crisis situations and contribute to safeguarding plans.</li></ul>About you: We are looking for someone who is empathetic, resilient, and committed to empowering vulnerable young people.You will also need to:<ul><li>Demonstrate an understanding of trauma and how it affects behaviour, relationships, and engagement</li><li>Use a psychologically informed, non-judgemental approach in your daily practice</li><li>Communicate clearly and adapt to diverse needs and backgrounds</li><li>Work flexibly as part of a 24-hour rota, including weekends, bank holidays, and sleep-ins (we make sleep in payments of at least £52.78, in addition to your basic pay)</li><li>Work both independently and as part of a team in a fast-paced environment</li><li>Hold a full UK driving licence with business insurance and have access to a vehicle. There will be occasions where staff will need to transport young people in their vehicles</li></ul>Please note that a condition of your employment is that you commit to starting the following qualification within one year of joining Hightown:<ul><li>Frontline Staff - NVQ Level 3 or equivalent Children and Young Peoples Workforce Diploma</li><li>Sign up to the DBS Update Service</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Location: Opportunities across districts in Hertfordshire. Please specify your preferred location at application stage. Salary: £12.85- £13.52 per hour Hours: Opportunities for 5, 7.5 or 10 hours per week term-time; in the evenings. Contract: Permanent Are you passionate about helping young people develop the skills and confidence they need to get the best start in life?Are you energetic and creative with skills and knowledge to share?Our excellent training and ongoing support will turn your passion into expertise that can change lives.<h4>About the Team</h4>You will be in one of the 10 Services for Young People district teams and will have the opportunity to make a real difference to the prospects of young people.Working with young people locally aged 11 to 17 in groups of 12-25, many of whom face challenges in their home life, education or local community, you’ll help us deliver targeted prevention and early interventions, informal education opportunities and develop their skills. &nbsp;Supported by qualified and experienced staff, you will be a key member of our team supporting the delivery of a diverse range of curriculum programmes including independent living skills and emotional wellbeing, to supporting young people in staying away from crime, anti-social behaviour and offering guidance on relationships and sexual health.<h4>About the role</h4>Our sessions run for 2.5 hours and typically evenings Monday – Saturday during term time which depending on the weekly hours you can commit to could be the following:<ul><li>5 hours = 2 sessions a week</li><li>7.5 hours = 3 sessions a week</li><li>10 hours = 4 sessions a week</li></ul>We’re looking for people from a wide variety of backgrounds who have worked with Children and/or Young People in a voluntary or paid capacity.Additionally, we are keen to hear from those who have skills to share in areas such as sports, outdoor learning, art &amp; crafts, media, music, health as a tool to establish a relationship and engagement with our young people.If you’re passionate about working with young people, keen to learn, have good communication skills and are a team player, you’ll fit right in to our friendly, supportive and collaborative working environment.Whilst a driving license is not essential some of our locations can be a little challenging on public transport so a car and license would be preferrable. In return, amongst many benefits and training Hertfordshire can offer you, we will offer you opportunities to develop your youth work practice.<h4>About you</h4>Essential:<ul><li>Willingness and ability to work regular weekly evening sessions including Fridays.</li><li>Having worked or currently working in a role with children and/of Young People (paid or voluntary capacity)</li><li>Ability to develop professional relationships with young people and vulnerable young adults.</li><li>Good knowledge, interests, skills or training that would enable you to contribute to positive informal educational activities with young people and vulnerable young adults.</li><li>Understanding of the key issues which young people and vulnerable young adults face and the ability to identify their needs.</li><li>Experience of working as a member of a team and evidence of successful contributions you have made to a team's work.</li><li>Willingness and ability to complete the compulsory Certificate in Youth Work, a commitment to undertake ongoing professional development and to put what you learn into practice.</li><li>An understanding of equal opportunities and knowledge of how you would put that into practice.</li></ul>Desirable:<ul><li>Skills in areas such as sports, outdoor learning, art &amp; crafts, media, music, health</li><li>Full UK driving licence &amp; regular access to a vehicle.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Questions? Then feel free to email <a href="mailto:SfYP@hertfordshire.gov.uk" target="_blank">SfYP@hertfordshire.gov.uk</a> or visit our website to find out more information&nbsp;Work for Services for Young People.Interviews will take place throughout the advertising period on an on-going basis.&nbsp;Be the person who makes a difference to young people. Join us today. Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>YSW 5-8 Job Outline.pdf</li></ul> 





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3 Youth Work Jobs in Hertfordshire