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We are seeking ambitious, outstanding candidates to join our support staff at United Colleges Group. We are a forward-thinking education provider and our mission is to deliver outstanding, world class education and skills.

Who we are

United Colleges Group provides education to over 11,000 learners a year, including 16–18-year-olds, adults, apprentices, and students with high needs, across our five campuses and two colleges; City of Westminster College and College of North West London. The Cockpit Theatre also forms part of the Group.

With an annual turnover of over £50m, we are one of the top 20 largest college groups in the UK. We offer education and training in almost all vocational areas at a variety of levels for a wide range of learners of all ages and starting points.

Our mission is to provide all our learners with the very best knowledge and to break down any barriers to learning. We pride ourselves on enabling our learners to meet their individual needs and aspirations and we deliver a learning experience that is unique, enjoyable and rewarding.

The Role

To support curriculum colleagues including English and maths with following up attendance of students and maximising retention and achievement of our students
To call/ contact students to improve attendance/ find out barriers to attendance and implement necessary support to improve the attendance
To record all correspondence with students on agreed college databases and be proficient on all IT including Microsoft/ Teams etc
To be part of team meetings and provide regular updates to curriculum colleagues on caseload of students, and regularly liaise with the teaching staff in order to ensure all students not meeting 85% attendance are followed up and an action plan implemented to improve attendance and engagement with the course
To work with the wider student support teams and work as a ‘team around the student’ in order to maximise attendance and subsequent success on the students’ course

About you

The successful candidate should have experience in working with young people, are relatable and empathetic along with being able to motivate and coach our students to success. The ideal candidate would be self-sufficient, be able to use initiative, when necessary, be able to follow directions and act on them and feedback to managers without constant monitoring.

How to Apply

If you’re ready to join a Group that has the resources to develop the talents of both students and staff, you can find more information on this role and details on how to apply by visiting our dedicated recruitment microsite.

Alternatively, you can e-mail us for more information, quoting the job reference.

Please note that we may close the application prior to the listed date should sufficient applicants be received.

The College is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to full-vetting procedures including an Enhanced Disclosure and Barring Services Check.

United Colleges Group is committed to fostering a culture of respect, inclusion and belonging, where everyone is valued and supported. We welcome applications from individuals of all backgrounds and are happy to make reasonable adjustments throughout the recruitment process.

Salary range

£27,267.15 - £29,250.10 per year