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About this job

We are seeking to recruit a Performance and Information Support Officer and the role will focus on children’s social care. You will report to the Senior Performance and Information Officer and the key responsibilities will include extracting information from databases through tools such as Business Objects and interpretation of this information through data analysis and performance management, as well as report building and the design and maintenance of comprehensive performance frameworks.

The Performance and Intelligence Unit comprises two sub-teams: a performance and intelligence team responsible for performance data and data analysis/intelligence across children’s and adults’ social care, crime/community safety and a systems team responsible for the implementation and development of social care databases, such as Liquidlogic.

The unit is led by the Head of Data Insight and Intelligence, with two principal managers managing the two sub-teams. We are a team of specialists that use our skills to understand and inform demand, outcomes and improve the commissioning of services for our most vulnerable residents.

Special requirements for this post

n/a

About you

We are looking for a highly-skilled candidate with strong IT skills and ideally knowledge of children’s social care.

You will have proven experience of working with performance and reporting functions. In addition to this, the ability to work cooperatively and effectively within and across teams with internal and external stakeholders, as well as excellent communication and organizational skills is essential.

We are looking for candidates that share our DRIVE values at Barking and Dagenham Council. Our DRIVE values are:

• Deliver the best outcomes for residents whenever we can.

• Respond: to residents’ needs in a helpful and friendly way.

• Inspire others and ourselves to achieve their best.

• Value: residents when making decisions.

• Engage: with residents and colleagues in the best way we can.

About us

Barking and Dagenham is changing - and changing for the better. Over the past few years, we’ve been working hard to improve how we deliver services and support our community. We’re proud of our young, diverse and vibrant population, and we’re committed to building a borough where everyone feels respected, included, and empowered. We have a laser focus on delivering for our residents – whether it’s tackling the inequalities people face or, quite simply, delivering the best services every day. We’re creating the conditions and opportunities for people to thrive here – to make Barking and Dagenham a place people are proud of and where they want to live, work, study and stay. Ultimately, we want everyone in Barking and Dagenham to have a good quality of life and to feel like they want to put down roots, raise their family, be part of the community and get involved. As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do. #ItStartsHere - with our streets, our schools, our neighbourhoods – and our workforce, working together to shape the future of Barking and Dagenham. To find out more, visit www.lbbd.gov.uk

Additional Information

To discuss this role, please contact: Gareth Crane (Senior Performance and Information Officer) by emailing gareth.crane@lbbd.gov.uk