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Receptionist – Children and Young People Services
0.6 FTE (22.2 hours per week)
Office Based – Cable Plaza, Dudley, DY5 1LW

We are looking for a friendly, organised and customer-focused Receptionist to join our Children and Young People Services team.

Based at our Cable Plaza offices, you will be the first point of contact for visitors, families, professionals and partner agencies. You will provide a welcoming and professional reception service, manage enquiries, support visitors and undertake a range of administrative duties to help ensure the smooth running of the service.

The successful candidate will have excellent communication and customer service skills, experience of working in a busy office environment and the ability to deal sensitively and professionally with a wide range of people. A good working knowledge of Microsoft Office and strong organisational skills are essential.

This is an excellent opportunity to join a dedicated team supporting children, young people and families across Dudley.

Workplace Attendance: Working in the office 3+ days a week (pro-rata) or Onsite full time

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

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