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Title: Plumber Multi Trade

Contract Type: Permanent, Full time, 40 hours

Salary: £41,200 per annum

Grade: DM Tech 05

Working Location: South London & surrounding area

Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required

Closing Date: 5th August 2026 at 11pm

Interview dates: Interviews will take place at our office in Stratford on 12th August

With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Please click here for the role profile - Maintenance Technician Role Profile.pdf

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Join our Customer Resolution Team at L&Q:

Our South London resolution team are looking for a Multi trader Plumber to join our complaints operative team on a permanent basis. The role will cover our South London and neighbouring areas, confirmation on areas covered will be shared during the interview.

It is essential to have a manual driving license to carry out this role as you will be provided with a company van for business use.

Your impact in the role:

Our complaint operative plumbers deal with all aspects of plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing they will have associated skills and experience in basic carpentry, tiling, mould treatment, painting/decorating, patch plastering repairs and minor ground works.

We will expect effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.

Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting repeat visits and increasing satisfaction for our residents.

Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service.

What you'll bring:

· Sound working trade knowledge and experience, preferable qualified to City and Guilds or NVQ level or qualified by experience.

· Experience gained within Maintenance, site and/or Housing environment.

· Able to be customer focused and deliver excellent customer service.

· Right first-time approach.

· Health and Safety Conscious.

· Previous experience in a similar role for Housing associations or local authorities preferred but not essential.

· Wide range of Multi trade skills.

· Must have hand tools (larger tools and specialist equipment will be arranged if needed).

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate Values and Strategy Behaviours.pdf, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

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