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About this job

The Customer Experience Team is transforming how we use digital solutions across the organisation to support the council in increasing its impact on the people and communities who need us most.

We are looking for a Digital Content Designer who can create engaging and informative digital content across multiple channels, including the corporate website, intranet, microsites, and other future digital platforms.

Ensuring that digital content meets service and user needs and provides a positive user experience and that design, accessibility and brand standards are maintained.

To provide leadership, guidance, and training to the Council community of content owners to analyse content / search analytics and feedback to continually improve user experience and engagement.

About you

Experience in writing clear, usable, and accessible digital content, and have strong verbal, written and visual communication skills that you can tailor to the needs of the audience.

Have experience working with content management systems (CMS) such as Drupal, WordPress, and SharePoint.

The ability to develop and foster successful, working relationships with multiple teams and stakeholders.

The successful candidate will be a self-motivated, enthusiastic team player who shares the Council's core values:
• Deliver our best every day - and do what we promise
• Respond in a prompt, positive way to our community's needs
• Inspire others with our attitudes and actions
• Value people for who they are and what they can do
• Engage with others to improve our resilience and flexibility

About us

As Local Government Chronicle Awards 2020 Silver winners and with Gold Investors in People status, showing our commitment to our staff, there has never been a more exciting time to work for Barking and Dagenham Council. We have been on a journey over the last few years, transforming the way we work and deliver our services.

Our borough is vibrant and diverse, and this is something we are proud of. We value the diversity of people who live, work, and visit Barking and Dagenham and it is our vision is to create a place where people understand, respect, and celebrate each other’s differences. As a Disability Confident Employer, Barking and Dagenham is committed to an inclusive and accessible recruitment process. We operate a Guaranteed Interview Scheme (GIS). This guarantees progression to the first stage of a selection process (such as test, assessment exercise and interview) to any candidate with a disability who has applied under the GIS scheme. In addition to this, we would also consider any reasonable adjustments requests from candidates at all stages of our selection process. To find out more about this please email talentlinkhrsupport@lbbd.gov.uk and one of our recruitment coordinators will be in touch.

Additional Information

Internal candidates
This position is a 12-month secondment to cover maternity leave

External candidates This position is a 12-month fixed term contract to cover maternity leave.