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Title: Property Manager – LLR (London Living Rent)

Contract Type: Fixed Term Contract - End of March 2027 – Full Time - 35 hours

Salary: £37,451 per annum to £41,045 per annum (London weighted salary) dependant on experience plus ECU* allowance if policy requirements are met

Grade: 7

Reporting Office: London, Stratford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Working Pattern: Monday to Friday – 09:00 - 17:00 (occasionally hours may differ)

Closing Date: 7th August June 2026 – 23:00

Interview Details: Face to Face at Our Stratford offices - date yet to be confirmed

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Please click here for the role profile – Property Manager LLR NV.docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Join L&Q’s Growing London Living Rent Team – Be Part of the Journey to Home Ownership

L&Q’s London Living Rent portfolio has seen exceptional growth and is set to become one of the largest in the capital—helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we’re proud to be making a real difference.

We’re now looking for an experienced Property Manager to join our passionate and high-performing team. If you’re driven by customer impact, thrive in a fast-paced environment, and want to be part of something meaningful, we’d love to hear from you.

Your impact in the role:

As a Property Manager in our LLR team, you’ll play a key role in delivering a seamless resident experience while ensuring our portfolio performs at its best. Your responsibilities will include:

• Maximising rental income and minimising void periods across your portfolio.
• Supporting property acquisitions and onboarding new homes into the LLR scheme.
• Ensuring compliance with all relevant legislation and internal standards.
• Delivering exceptional customer service to a diverse resident base.
• Managing tenancies and assets to ensure long-term sustainability.
• Conducting routine checks to identify fraud, subletting, and tenancy breaches.

What You’ll Bring

We’re looking for individuals who are proactive, solutions-focused, and passionate about housing. You’ll need:

• Proven experience in property management and lettings, ideally within the private rented sector.
• A strong understanding of London Living Rent and its role in the housing market.
• Excellent communication and customer service skills.
• A track record of meeting targets and deadlines in a commercial environment.
• Confidence in using Microsoft Office, Teams, and CRM systems (especially Microsoft D365).
• Experience in tenancy renewals, complaint resolution, and legal tenancy processes.
• Knowledge of Assured Shorthold Tenancies, legal notices, and arrears management.

Why Join Us?

• Be part of a mission-driven organisation helping Londoners into home ownership.
• Work in a collaborative and supportive team that values innovation and impact.
• Enjoy a role where no two days are the same, and your work truly matters.

Note: This role will be office-based more than the standard 1–2 days per week until training is completed.

Ready to Make a Difference?

If you’re ready to bring your energy, expertise, and passion to L&Q’s London Living Rent team, apply now and help shape the future of affordable housing in London.

** This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

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