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Internal Communications Officer
Job summary
Are you passionate about communication and telling stories clearly and convincingly?
We are looking for an Internal Communications Officer to provide specialist professional internal communication skills and advice to support HM Land Registry’s overarching communication strategy. Support senior communication colleagues with the planning, management, delivery and evaluation of internal communications for HM Land Registry. Support in the delivery of change communications and engagement activity, working closely with directorate contacts, plus project, culture and engagement leads to design and implement effective internal comms campaigns.
If you are a team player who thrives in a fast-moving environment, willing to challenge where needed and suggest new ideas, with the ability to work flexibly changing priorities and approaches when required, then we’d love to hear from you.
Job description
As Internal Communications Officer you will design and deliver Internal communication plans and campaigns to support HM Land Registry’s strategic objectives.
You will support the delivery of our employee engagement and cultural development activity, delivering internal communication content across a range of channels, ensuring products are delivered to a high quality.
You will work in partnership with all parts of the organisation, to design and deliver OASIS communication campaigns, and ensure a cohesive approach to communications.
You will provide strategic comms advice, develop two-way comms channels and work to continuously improve the internal communications function, implementing best practice and playing an active role in wider corporate communications development and planning activity.
Please see the attached Job description for more information.
Person specification
To be successful in this role you will hold a relevant communication-related qualification (from the Institute of Internal Communication (IoIC) or from an equivalent professional body/organisation) and/or has proven experience in a professional communications role.
You will have experience of;
- Have a good understanding of the range of employee insight sources (both quantitative and qualitative) available within an organisation. (GCS Competency: Core Insight)
- Experience of developing internal staff engagement approaches. Write clearly, concisely and accurately. (GCS Competency: Core Implementation)
- Demonstrate a practical understanding of organisational functions, roles and communication requirements, to enable the design of contextualised and tailored content for internal audiences. (GCS Competency: Core Ideas)
- Experience of advising, analysing and supporting the implementation of feedback mechanisms (quantitative and qualitative) (GCS Competency: Core Impact)
- Ability to manage multiple tasks to tight deadlines, demonstrating excellent organisational and prioritisation skills
- Demonstration of strategic thinking and action
- Proficient in use of AI tools such as Copilot to undertake comms team tasks and preparation of campaigns and content
For more information about the role, please see the attached job description.
Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable. This will not be tested in the application or interview process.
Qualifications
Hold a relevant communication-related qualification (from the Institute of Internal Communication (IoIC) or from an equivalent professional body/organisation) and/or has proven experience in a professional communications role.Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Delivering at Pace
- Communicating and Influencing
- Seeing the Big Picture
Benefits
Alongside your salary of £39,849, HM Land Registry contributes £11,544 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).#WeAreHMLR
At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.
We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.
- We have integrity – we value honesty, trust and doing the right thing in the right way.
- We drive innovation – we are forward-thinking, embrace change and are continually improving our processes.
- We are professional – we value and grow our knowledge and professional expertise.
- We give assurance – we guarantee our services and provide confidence to the property market.
You can find more information on our rewards package on our website.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to Apply
Please complete the qualification question:
Hold a relevant communication-related qualification (from the Institute of Internal Communication (IoIC) or from an equivalent professional body/organisation) and/or has proven experience in a professional communications role.
If you answer no, your application will stop here.
Then please complete your CV to include your work history and qualifications. We will be scoring your CV against the following technical and essential experience:
- Member of the Institute of Internal communications or equivalent, or have equivalent experience gained in a similar Internal Communications role.
- Good understanding of the range of employee insight sources (both quantitative and qualitative) available within an organisation. (GCS Competency: Core Insight)
- Experience of developing internal staff engagement approaches. Write clearly, concisely and accurately. (GCS Competency: Core Implementation)
Complete the Personal Statement section (in no more than 1250 words), please demonstrate:
- Experience of developing internal staff engagement approaches. Write clearly, concisely and accurately. (GCS Competency: Core Implementation)
- Demonstrate a practical understanding of organisational functions, roles and communication requirements, to enable the design of contextualised and tailored content for internal audiences. (GCS Competency: Core Ideas)
- Experience of advising, analysing and supporting the implementation of feedback mechanisms (quantitative and qualitative) (GCS Competency: Core Impact)
- Ability to manage multiple tasks to tight deadlines, demonstrating excellent organisational and prioritisation skills
- Demonstration of strategic thinking and action
Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.
Ensure your application form is received by the closing date for receipt of applications –this is 23:55 on the advertised date.
Sift
The sift will take place shortly after the closing date.
In case of a high volume of applications, we will complete a pre-sift on your CV.
Interview
If successful at shortlisting stage, you will be invited to attend a virtual, blended interview and deliver a on the day presentation. The blended interview will test the essential experience and behaviours listed in the Job Description.
We expect interviews to take place during the week commencing the 27 July 2026.
Candidates may refer to notes within their video interview, but they should be used as a prompt only.
HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people.
If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.
Visa Sponsorship
Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa.
You must ensure you have the appropriate right to work in the UK before applying.
You can find more information on how we use your personal data on our website
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants
Job contact :
- Name : Justin Merry
- Email : justin.merry@landregistry.gov.uk
Recruitment team
Further information
If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email hrresourcingteam2@landregistry.gov.uk in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: http://civilservicecommission.independent.gov.uk/making-complaint/Attachments
Candidate Pack 2026 Opens in new window (pdf, 1699kB)Internal Communications Officer Job Description Opens in new window (pdf, 181kB)Salary range
- £39,849 per year