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Applicants must have relevant qualifications and experience related to this role, please ensure that you meet the person specification before applying.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Appointment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service and references. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

We ask that you do not send CVs. Please email your completed application to recruitment@theheathfamily.org.uk

For further details and an application form please visit the School website at The Heath Family Trust - Home

ICT Technician

NJC SCP 11-17 [£28,142 - £31,022]

37 hours per week / permanent

Are you ready to make a real impact? Join us as our IT Technician and help power the technology that supports teaching, learning and the future of our students.

Under the guidance of the ICT Manager, the ICT technician is responsible for the management and development of ICT and services that support the main school.

The post holder will support the ICT Manager in planning by focusing on using best practice to improve efficiency and security, reducing ICT costs while increasing productivity and enhancing teaching and learning practices through equipment and systems.

Areas of responsibility will include:

• SLA Delivery: Delivery of services in accordance with the Trust SLA
• Support Services: Manage the provision of high-quality, effective ICT support services across the school.
• Infrastructure: Manage the data network, ICT infrastructure, telecommunications systems and cyber security requirements, and data ecosystem.

Technical Responsibilities:

• Setup and Maintain school-based devices (Windows 10/11, iMacs, iPads).
• Maintain Microsoft 365 (Office Apps, Microsoft Teams, OneDrive, SharePoint, Microsoft Entra (Azure), Microsoft Intune) including back-ups.
• Assist with school-based Windows Servers (2016, 2019, 2022) including Active Directory, Group Policy, DNS, DHCP, Azure AD Connect including relevant backups, switches and routers.
• Maintain and monitor Web Filtering and Firewalls.
• Administration of the network across the school to ensure user needs are met.
• Management of School Apple Manager for the school.
• Monitor and maintain school VOIP systems (3CX) and SBC server.
• Monitor and maintain the Wifi network for the school.
• Monitor and maintain CCTV System and door access control across the school.
• Support with MIS system.
• Knowledge of and ability to support Linux eg ESXI, SBC.
• Support Exams and tailor settings per Exam.
• Provide support for ICT provision coordinating maintenance and repair programs to ensure equipment is accessible and available.
• Support on other specialized software such as Adobe Creative Cloud Suite etc.
• Support on specific software and equipment that can assist in curriculum enrichment.
• Ensure that disaster recovery processes are followed when necessary.

Cyber security:

• Knowledge and understanding of DfE Cyber Security Standards for education.
• Assist in any data breaches that relate to ICT.
• Facilitate and participate in cyber security best practices led by the ICT Manager

Closing date: Monday, 10 August 2026

Shortlisting Date: Tuesday, 11 August 2026

Interview Date: Week commencing 17 August 2026