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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9695/Control_Centre_Manager_JD_and_PSpec_2025.pdf" target="_blank">Control_Centre_Manager_JD_and_PSpec_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9696/Notes_to_Candidates_-_October_2023.pdf" target="_blank">Notes_to_Candidates_-_October_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9697/work-for-us.pdf" target="_blank">work-for-us</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9698/Recruitment-_Privacy_Notice.pdf" target="_blank">Recruitment-_Privacy_Notice</a></li>
</ul>



<a href="https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/0740/Notes_for_candidates_May_2018.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/0740/Notes_fo…</a>

INTERNAL ONLY 
Job title: Control Centre Manager (internal applicants only)
Location: Market Harborough, Leicestershire – office based with some homeworking
Status: Permanent
Hours: 37 hours per week 
Grade: Grade 7 - £38,220 to £40,777
Harborough District Council is seeking an experienced manager for its Lifeline Control Centre.
The Control Centre provides an emergency telecare alarm system (‘Technology Enabled Care’) that supports vulnerable customers.&nbsp; It also receives and manages general council enquiries outside office hours. Along with the Council, the service is provided to a number of local councils and other partners/organisations.
The role involves management of direct service provision to customers; managing projects, reviewing existing services; piloting new services; and developing and applying information systems, especially through information technology. Marketing services to a range of customers is also a key part of the role.
The Control Centre service is delivered by a team of operators, so the ability to manage and lead staff, and team development will be critical. The successful candidate will also need to manage the service budget, ensure resources are allocated effectively and efficiently and that the service continues to generate increased income.
An understanding of information technology and its application in supporting customers, excellent interpersonal and communication skills, and the ability to solve problems and lead a team that works under pressure are essential.
The successful candidate will be required to work outside normal office hours from time to time and act as emergency contact on a rotating basis for which time off in lieu will be given or appropriate overtime payments authorised. The Control Centre Manager is responsible for ensuring that services are maintained 24 hours per day, 365 days per year.
This post is subject to a standard criminal background check via the Disclosure and Barring Service. 
Harborough District Council has an open and positive stance on the protection of children, young and vulnerable people.&nbsp;
All applicants should be aware that any employee who is at threat of redundancy at the time of a position being advertised will have priority status.
We are currently only accepting applications from internal applicants.
The closing date for receipt of completed applications is&nbsp;9am on 6th November 2025. It is anticipated that interviews will be held on 10th November 2025.
Desirable criteria from the person specification may be used for sifting purposes.
Please apply for this job online
Should you have any difficulties&nbsp;submitting your application please email <a href="mailto:human.resources@harborough.gov.uk" target="_blank">recruitment@harborough.gov.uk</a>.&nbsp;CVs will not be accepted.&nbsp;
Find out more about the <a href="https://www.harborough.gov.uk/homepage/221/work_for_the_council" target="_blank">benefits of working at Harborough District Council</a>

Control Centre Manager (INTERNAL APPLICANTS ONLY)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9644/Application_Form_Guidance_Notes_July_2024.pdf" target="_blank">Application_Form_Guidance_Notes_July_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9645/Immigration_Asylum_and_Nationality_Act_2006_-_document_checks_updated_Apr22.doc" target="_blank">Immigration_Asylum_and_Nationality_Act_2006_-_document_checks_updated_Apr22</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9648/Leadership_Secretary_CE0020_Jan_2023.pdf" target="_blank">Leadership_Secretary_CE0020_Jan_2023</a></li>
</ul>

Please apply via the link provided.
Please note we do not accept CVs, an online application must be submitted.



Temporary maternity leave cover for up to 12 months
We are looking for a Leadership Secretary to provide a full range of secretarial, administrative, information and support services to the Chief Executive and Council Leader, ensuring that they can carry out their duties with maximum effectiveness and to have close co-operation with other senior managers and councillors.
In this key, fast paced role you must have a flexible approach and be able to prioritise competing workloads.
You must be able to work under your own initiative and as part of a team and be forward thinking and have the ability to demonstrate solid administrative experience.
Previous experience as a secretary or in a similar post providing support to senior managers is essential, as is experience of Local Government.&nbsp; You must be a confident communicator, able to liaise with Elected Members, Senior Managers, partner organisations and stakeholders.
Key responsibilities will include but are not limited to:
<ul>
<li>Diary Management</li>
<li>Inbox management ensuring emails are responded to and prioritised daily as appropriate</li>
<li>Management of emails, letters and phone calls – responding to or delegating as necessary on the Chief Executive and Leader’s behalf</li>
<li>Administrate and attend meetings as required including agenda preparation, taking minutes and co-ordinating follow up action</li>
<li>Organise internal/external events and meetings as requested</li>
<li>Liaising with colleagues across the Council to ensure delivery of the Management Team’s key projects and priorities</li>
</ul>
Applicants should have RSA III or equivalent and a good level of proficiency in Microsoft software.
For an informal discussion about the post please contact Amy Weeks, Leadership Secretary, on 01282 475849.

Leadership Secretary

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9451/M506_Refugee_Resettlement_Officer_-_Job_Profile.pdf" target="_blank">M506_Refugee_Resettlement_Officer_-_Job_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.
We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.
An exciting new opportunity has arisen to join the Refugee Resettlement Team to support refugees resettled across Leicestershire and Rutland.
The role
The Refugee Resettlement Officer will be responsible for providing effective integration and orientation support for individuals and families who have been resettled in the UK. The individuals supported through this service may have complex needs and you will provide practical and emotional support to help them adapt to life across Leicestershire and Rutland.
So, if you have:
<ul>
<li>Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language.</li>
<li>Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations.</li>
<li>Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines.</li>
<li>Ability to work in partnership with external agencies to achieve positive outcomes for vulnerable families.</li>
<li>Good written communication skills including the ability to produce clear and concise support plans and reports.</li>
<li>Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day-to-day case work.</li>
</ul>
then this role might be for you.
If you have any questions, please contact Aiza Javed on <a href="mailto:aiza.javed@charnwood.gov.uk" target="_blank">aiza.javed@charnwood.gov.uk</a> for an informal chat about the role.
Please note that this job requires the post holder to work across the County and Rutland and attend meetings at various different locations.
The successful applicant will be subject to an enhanced DBS check.
Secondments will be considered, please ensure you have your Line Manager’s approval to apply.
What we offer
There are many benefits to working with us:
<ul>
<li>The Council offers generous annual leave of between 22 and 27 days of leave depending on grade and length of service,plus bank holidays;</li>
<li>agile working for many roles;</li>
<li>opportunities for professional development linked to many roles,</li>
<li>and access to the Local Government Pension Scheme.</li>
</ul>
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href="http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion" target="_blank">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>
We have signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
About the Council&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together&nbsp;
About Charnwood&nbsp;
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.&nbsp;

Charnwood Borough Council

Refugee Resettlement Officer M506

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9440/Q084_Business_Support_Team_Leader_-_Job_Profile.pdf" target="_blank">Q084_Business_Support_Team_Leader_-_Job_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is searching for the latest member of the Repairs &amp; Investment Team.
We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood.&nbsp;
The Council is recruiting for a Business Support Team Leader
The Role
You will play a lead role in the successful management and co-ordination of operational support and administrative activities for the Repairs and Investment Service. This will include administrative support for the Principal Repairs Officer and other Repairs and Maintenance areas within the council. Additionally, you will ensure that the Repairs and Investment Service fully complies with the Councils’ Core Customer Care Standards.
You will have experience of managing and supervising a small team as the role will require managing 3 Business Support Officers and 2 Work Planners in their day to duties. You will ensure the team perform to the expected agreed standards and will develop and nurture their skills in line with performance targets.
Additionally, you will assist Repairs Management in collating and monitoring KPI statistics and assist in processing and dealing with complaints, customer correspondence and customer satisfaction data.
The role requires the candidate to demonstrate substantial experience and knowledge of the social housing sector within a repairs and maintenance framework or the ability to demonstrate equivalent experience as set out in the person specification.
Our ideal candidate will have excellent organisational skills, be computer literate and work well within a team of like-minded individuals. If you enjoy working in a fast-paced environment, have a positive attitude and want to make a real difference to our customers every day, then we would like to hear from you!
The benefits of working with us:&nbsp;
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 262.7 hours and 299.7 hoursof leave (depending on grade and length of service) inclusive of bank holidays</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles&nbsp;</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.&nbsp;&nbsp;
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.&nbsp;
About the Council&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together&nbsp;
About Charnwood&nbsp;
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.&nbsp;
For further information, please contact Paul Geary on 07751731234
No agencies

Business Support Team Leader Q084

About the roleAre you a qualified social worker with experience of working with adults with social care needs, who thrives on being at the forefront of innovative practice and new ways of working? Do you have a passion and commitment to work alongside people to enable them to live their best life possible?Do you want to be part of a developing dynamic and creative culture, which seeks to connect individuals and their communities, by asking the right questions at the right time, to support people to find the right solutions?We have one vacancy available:1 part-time vacancy (25 hrs p/w) in the East Northants Adult Social Care Team.Interviews will be held on 27th November 2025What will you be doing?We use a strength-based, outcomes focused approach and utilise the 3 conversations model. This means engaging people in a conversational model which allows them to tell us what is important and really matters to them, and then taking timely action to support them to connect with resources that help them continue with their chosen life.We know that people are key to our success, and we are seeking colleagues with ambition, creativity, and commitment to our values to help us to achieve the best possible outcomes for the people of North Northants.About youDoes your skill set and values match our ambitions?• You are a qualified Adults Social Worker, registered with Social Work England. We would particularly welcome applications from experienced social workers who have completed the ASYE.• You have experience of working with Adults with care and support needs and are passionate about identifying their strengths and supporting them to achieve their outcomes. • You are proactive and have the ability to think creatively.• You exercise professional curiosity rather than accept things at face value or make decisions based on assumptions.• You demonstrate problem solving abilities, working alongside people to enable them to find their own solutions.• You are a great team player, willing to share knowledge and expertise with colleagues in your team.• You love a challenge and have an willingness to learn and change.• You put your ability to analyse and take action in challenging situations to good use and are able to evidence positive risk taking skills – knowing how to balance individual’s rights against risks.• You have a real commitment to identifying and promoting people’s strengths, hopes and aspirations.• You have a passion for connecting and working in partnership with people and their situation. • You are willing and able to work collaboratively with a wide range of partners, including community groups and the voluntary sector as well as colleagues in health and other sectors.• You understand the legislative frameworks which govern the work we do as adult social care workers. North Northants Adult Social Care also offers enhanced rates of pay for those who undertake additional duties on top of their day-day Social Work role.For those who become Practice Educators, Approved Mental Health Professionals, or Best Interest Assessors (in addition to their Social Work role), and meet the base qualifying criteria, we offer a further £2000 (Pro Rata).Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





<ul></ul>

North Northamptonshire Council

Social Worker

Housing and Estates Management Relief Domestic Services AssistantFor Annual and sickness leave as requiredVale View NG24 4PR and Gladstone House NG24 4FH£12.85 - £13.05 per hourAre you looking for a role where you can have a positive impact on people’s lives, working as and when needed?We have an opportunity for you to join our team at Vale View and Gladstone House sites in the role of Relief Domestic Services Assistant, working alongside our housing staff to provide a friendly and pleasant living environment for our residents, working 9.30am to 1.30pm as and when needed.In this role, you will be responsible for ensuring all communal areas, including external areas, are maintained to a high standard of cleanliness and conform to current hygiene and health and safety regulations. Under the direction of the Kitchen staff, you will also assist with the service of midday meals, ensuring safe food handling activities conform to current hygiene guidelines and legislation.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. For an informal chat about the role please contact Klair Pollard, Domestic Services Team Leader on 07712 101719.Closing Date:5th November 2025Interview:19th November 2025We may close this advert earlier than the date above if required so early application is encouraged.As an employer, we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined under the Equality Act 2010) will be guaranteed an interview provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specification on their application form. 





<ul></ul>

Newark & Sherwood District Council

Relief Domestic Services Assistant

Tenancy Support Worker Fixed term contract (Maternity Cover) 12 months Full Time, 37 hours per week Salary Grade NS7 £28,598 to £30,024 per annum Are you passionate about supporting vulnerable households and helping people move towards sustainable living? Newark and Sherwood District Council is seeking a Tenancy Support Worker to join our Housing and Estates Management team.As a Tenancy Support Worker, you will be responsible for the effective management of the Council’s Temporary Accommodation sites. You will support households in Temporary Accommodation to complete actions within their Personal Housing Plans, enabling successful move-on into suitable alternative accommodation and helping the Council discharge its homelessness duties.You will work with a trauma-informed approach, particularly with rough sleepers who are households placed under our Next Steps Accommodation Project Model and collaborate with a wide range of partners including Housing Options Officers, landlords, statutory and voluntary agencies, and other Council services.What are we looking for in successful candidates?<ul><li>Experience of providing housing related support, leading to positive outcomes.</li><li>Experience of managing a casework</li><li>Working knowledge of welfare benefits and income maximisation</li><li>Excellent communication skills.</li><li>Effective organisation and prioritisation skills.</li><li>Effective conflict management skills.</li><li>The ability to provide a high level of customer care.</li></ul>Due to the nature of the role, you must also have access to a vehicle to enable you to travel around the district.Join us and make a lasting impact in the lives of the residents of our district.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.We offer:<ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days’ paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking*</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul>You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.To apply, please submit your CV and supporting statement, detailing how you meet the essential criteria for the role. A supporting statement addressing the essential criteria for the post will be considered far more favourably than a generic covering letter and CV.For an informal chat or more information, please contact Clare Barlow, Senior Housing Options Officer on 01636 655273 or email <a href="mailto:clare.barlow@newark-sherwooddc.gov.uk" target="_blank">clare.barlow@newark-sherwooddc.gov.uk</a>*Free staff parking is valid until 30 June 2026.As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: 23 November 2025Interview: 4 December 2025





<ul></ul>

Tenancy Support Worker

<h4>Housing Customer Relations Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £33,699 - £37,280 per annum (Grade 6 - SCP 22 - 26)Working Hours: 37 hours per week Contract Type: Permanent Number of Positions: OneDBS Check:EnhancedCastle Point Borough Council - Castle Point, EssexHousing Customer Relations OfficerFull Time – 37 hours Grade 6 – SCP Range 22-26£33,699 - £37,280Closing date: Thursday 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Housing Customer Relations Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate about delivering exceptional customer service and driving continuous improvement in housing services. You will thrive in a dynamic environment where you skills in complaint resolution and stakeholder engagement make a real difference.As our Housing Customer Relations Officer, you’ll lead the complaints and customer relations function within Housing Management Services. You’ll ensure statutory compliance, high-quality service delivery, and use feedback to shape future housing policies and services. You’ll be the key contact for residents, Members, MPs, and external stakeholders, managing complex complaints, Ombudsman enquiries, FOIs, and subject access requests. Your insights will help us improve tenant satisfaction and build sustainable, effective services.Key Responsibilities• Lead and coordinate complaints and casework across housing services• Ensure timely, accurate responses that meet regulatory standards• Liaise with the Housing Ombudsman and produce performance reports• Analyse feedback and implement service improvements• Provide expert advice on complaint resolution and regulatory compliance• Represent the Council at internal and external meetingsAbout YouWe are looking for someone who has:• Strong understanding of complaints handling and customer service• Experience in social housing or local authority settings• Knowledge of housing regulations, TSMs, and statutory procedures• Excellent IT skills (Microsoft Office, Outlook, Excel, PowerPoint)• Ability to influence, negotiate, and manage change• Full driving licence and access to transport with business insuranceNot only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/648/Housing Customer Relations Officer.pdf">Housing Customer Relations Officer.pdf</a> (166kb)</li></ul>





<ul></ul>

Castle Point Borough Council

Housing Customer Relations Officer

<h4>Housing Engagement Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £33,699 - £37,280 per annum (Grade 6 - SCP 22 - 26)Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: TwoDBS Check:EnhancedCastle Point Borough CouncilCastle Point, EssexHousing Engagement OfficerFull Time – 37 hours Grade 6 – SCP Range 22-26£33,699 - £37,280Closing date: 6th November 2025Castle Point Borough Council is seeking to appoint two dedicated and compassionate Housing Engagement Officers, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate empowering residents and shaping housing services that truly reflect their needs.As Housing Engagement Officer, you’ll be at the heart of our resident engagement strategy—organising events, facilitating groups, and building strong relationships with stakeholders. You’ll help develop Tenant &amp; Resident Associations (TRAs), resident forums, coordinate surveys, and ensure our services meet the Regulator for Social Housing’s Consumer Standards, especially around Transparency, Influence and Accountability.Key Responsibilities<ul><li>Deliver inclusive and effective resident engagement services</li><li>Promote and support TRAs and other stakeholder groups</li><li>Organise and attend meetings and events, taking minutes and following up actions</li><li>Use social media, newsletters, and other channels to promote engagement opportunities</li><li>Represent the Council at internal and external meetings</li></ul>About YouWe are looking for someone who has:<ul><li>Excellent communication and facilitation skills</li><li>Strong organisational and administrative abilities</li><li>Proven experience in resident engagement or tenant participation</li><li>Knowledge of housing regulation and consumer standards</li><li>IT literacy including Microsoft Office tools</li><li>A respectful, empathetic approach and commitment to equality and diversity</li><li>A valid driving licence and access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/650/Housing Engagement Officer .pdf">Housing Engagement Officer .pdf</a> (169kb)</li></ul>





<ul></ul>

Housing Engagement Officer

<h4>Neighbourhood Management Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £38,220 - £41,771 per annum (Grade 7 - SCP 27 - 31)Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: OneDBS Check:EnhancedCastle Point Borough CouncilCastle Point, EssexNeighbourhood Management OfficerFull Time – 37 hours Grade 7 – SCP Range 27-31£38,220 - £41,771Closing Date: 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Neighbourhood Management Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if are passionate about creating safe, vibrant neighbourhoods where residents can thrive. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. If you thrive on building strong relationships with residents, ensuring tenancies are sustainable, and helping to shape communities, we encourage you to apply for this role.Key Responsibilities<ul><li>Managing a patch of tenancies, leases and licences, including sheltered housing</li><li>Conducting tenancy audits and neighbourhood inspections</li><li>Supporting vulnerable residents and linking them to vital services</li><li>Tackling anti-social behaviour and safeguarding concerns</li><li>Leading on tenancy changes, complaints and legal proceedings</li><li>Collaborating with internal teams and external partners to deliver high-quality housing services</li></ul>About YouWe are looking for someone who:<ul><li>Experienced in housing or customer service</li><li>Skilled in communication, problem solving and partnership working</li><li>Has knowledge about housing legislation, welfare benefits and safeguarding</li><li>Has IT skills and is confident using Microsoft Office</li><li>Committed to equality, diversity and excellent customer care</li><li>Has experience in sheltered housing or similar environments</li><li>Has a flexible attitude to being called upon to work in an emergency or unusual circumstances</li><li>Holds a valid driving licence and has access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/651/Neighbourhood Management Officer JD.pdf">Neighbourhood Management Officer JD.pdf</a> (175kb)</li></ul>





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Neighbourhood Management Officer

<h4>Senior Leaseholder and Customer Relations Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £42,839 - £47,181 per annum (Grade 8 SCP 32 - 36)Working Hours: 37 hours per week Contract Duration: Permanent Number of Positions: OneDBS Check: EnhancedCastlepoint Borough CouncilCastle Point, EssexSenior Leasehold and Customer Relations OfficerFull Time – 37 hours Grade 8 – SCP Range 32-36£42,839 - £47,181Closing Date: 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Senior Leasehold and Customer Relations Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate empowering residents and shaping housing services that truly reflect their needs.As our Senior Leasehold and Customer Relations Officer, you’ll manage a dedicated team focussed on resident engagement, customer relations and complaints resolution – ensuring our services are transparent, accountable and responsive.Key Responsibilities<ul><li>Lead and develop a team of Customer Relations and Engagement Officers</li><li>Champion resident involvement through Tenant &amp; Resident Associations and community initiatives</li><li>Oversee complex complaints and casework, ensuring timely and effective resolution</li><li>Drive service improvements using resident feedback and Tenant Satisfaction Measures (TSM)</li><li>Ensure compliance with housing regulations and the Regulator of Social Housing Consumer Standards.</li><li>Represent the Council at internal and external meetings</li></ul>About YouWe are looking for someone who has:<ul><li>Strong leadership skills</li><li>Brings experience in social housing, complaints handling and resident engagement</li><li>Understands housing regulations, TSMs and local government operations</li><li>Is confident in influencing stakeholders and driving change</li><li>Full driving licence and access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/649/Senior Leaseholder and Customer Relations Officer .pdf">Senior Leaseholder and Customer Relations Officer .pdf</a> (174kb)</li></ul>





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Senior Leaseholder and Customer Relations Officer

<h2>About us</h2>Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>About the job</h2>Salary: £53,460 to £56,681 per year plus £3,203 car benefit allowance plus up to £4,000 Market Rate Supplement Hours per week: 37 Contract type: PermanentWe have an exciting opportunity available within our legal team where you will assist in making sure an efficient, effective and economic legal service is delivered to the Council, its Executive, Committees, Sub Committees, departments and its wholly owned companies.Working within the property planning and Contracts team, you will conduct and manage a mixed caseload of commercial contracts, procurement and governance related work.<h2>About you</h2>We are looking for an experienced lawyer with a broad range of good commercial contracts and procurement experience, ideally within a local government/public sector context.You must be able to demonstrate significant experience of undertaking complex legal work in commercial contracts and procurement and have a sound understanding of the applicable legal framework.The post holder must be capable of working under pressure, taking initiative and adopting proactive approaches to deliver a fast and efficient service and must be able to perform legal work with minimum supervision.You must be able to communicate at all levels clearly and concisely, providing professional and commercial advice to a wide range of clients within the Council.You must be a UK qualified Solicitor or Barrister or Fellow of CILEX with substantial relevant post qualification experience and hold a practicing certificate with a minimum of six years plus post qualification experience.Please ensure your supporting statement demonstrates your experience and knowledge in order for your application to be considered.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application: <a href="https://jobs.luton.gov.uk/how-to-apply/" target="_blank">https://jobs.luton.gov.uk/how-to-apply/</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1228931&amp;ptId=11960" target="_blank">download: JD M5 Solicitor -Senior Contract Solicitor 14.10.21 FINAL (1).pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1228932&amp;ptId=11960" target="_blank">download: Luton_Values_Flyer (1) (3).pdf</a></li></ul>





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Luton Borough Council

Senior Solicitor -  Contracts and Procurement

<h2>About the job</h2>Salary: £39,152 - £41,771 a year plus £5,500 market supplement allowance and £963 essential car user allowance (subject to criteria) Hours per week: 37 Contract type:Are you passionate about making a difference in the lives of children and young people? We are looking for an experienced and motivated&nbsp;Supervising Social Worker&nbsp;to join our dynamic&nbsp;Fostering Team, playing a key role in supporting some of the most vulnerable children in our borough.As a Social Worker within our Fostering Service, you will:<ul><li>Carry out the full range of statutory Family Placement responsibilities in line with the&nbsp;National Minimum Standards for Fostering Services&nbsp;and&nbsp;Fostering Services Regulations.</li><li>Promote the best interests of children and young people at all times.</li><li>Manage a varied caseload that includes the&nbsp;recruitment, assessment, supervision, and training&nbsp;of foster carers.</li><li>Deliver high-quality support and contribute to the&nbsp;planning and review processes&nbsp;for children in placement.</li><li>Prepare and present detailed reports to the&nbsp;Fostering Panel.</li><li>Work autonomously and in partnership with a range of professionals to ensure a seamless, high-quality service.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for someone with:<ul><li>Substantial post-qualifying experience&nbsp;in fostering and statutory children’s social work.</li><li>A&nbsp;DipSW, CQSW or equivalent&nbsp;recognised professional qualification.</li><li>Strong&nbsp;forensic assessment skills&nbsp;and the ability to supervise and support foster carers effectively.</li><li>A thorough understanding of&nbsp;fostering legislation, regulations, and&nbsp;Care Planning and Fostering Regulations 2015.</li><li>The ability to work on complex and challenging cases&nbsp;independently&nbsp;and as part of a team.</li><li>Excellent communication and interpersonal skills to work with children, families, and multi-agency professionals.</li><li>A sound understanding of&nbsp;child development,&nbsp;family dynamics, and the ability to assess&nbsp;risk of significant harm.</li><li>Commitment to identifying&nbsp;gaps in service&nbsp;and influencing service delivery.</li><li>Willingness and ability to&nbsp;visit children and families in their own homes regularly.</li></ul><h2>About us</h2>Luton Council has been selected to deliver the government’s Families First for Children Pathfinder programme.Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes.The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners.Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure.Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1596950&amp;ptId=11950" target="_blank">download: Supervising Social Worker JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1596951&amp;ptId=11950" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Supervising Social Worker

<h2>About the job</h2>Salary: £36,363 - £39,152 a year plus £963 essential car user allowance (Subject to Criteria) Hours per week: 37 Contract type: PermanentAre you looking for an exciting role within the Youth Offending services? This role could be for you!This role offers a meaningful opportunity to make a significant impact on the lives of adolescents, particularly those who have come into contact with the youth justice system. You will be working in an environment where your experience and skills will be highly valued and utilised.Your responsibilities will include supporting and motivating young people, assessing their needs, and working closely with a variety of professionals and agencies to provide the best outcomes. You will also be expected to manage your workload effectively, prioritize tasks, and meet deadlines. The role requires you to use agency IT equipment for case recording and make informed professional judgments in a multi-disciplinary criminal justice setting. Your work will be guided by current legislation and issues related to children, young people, and families, with a focus on those who offend.Please note this role does not attract sponsorship<h2>About you</h2>You bring demonstrable experience in working with adolescents, whether paid or voluntary, and have some experience with young offenders in settings such as YOIs, STCs, probation, youth justice, or social services. Your excellent communication skills, both verbal and written, enable you to build positive relationships with children, young people, parents, and a wide range of professionals and agencies. You are proactive, able to use your initiative, and adept at prioritising your workload to meet strict deadlines. Your ability to assess, support, and motivate young people, especially those with medium to high levels of vulnerability and risk, sets you apart. You understand the effects of discrimination and are committed to promoting equality in service delivery and the workplace.Your specialist knowledge includes an understanding of current legislation related to children, young people, and families, particularly those who offend. You hold a relevant professional or degree-level qualification, such as an NVQ 4, and if you are a social worker, you are registered with the General Council of Social Work or its UK equivalent. Additionally, you are a car driver, which allows you to conduct regular visits within and outside the Borough and provide transportation for children, young people, and parents. You are also flexible and willing to work outside normal office hours, including evenings, occasional Saturdays, and Bank Holidays.We are excited about the possibility of you joining our team and contributing your unique skills and experiences to help us make a positive impact on the lives of young people. Together, we can achieve great things and create a brighter future for those we serve. Let's embark on this journey together and make a difference!This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1488482&amp;ptId=11952" target="_blank">download: YJO level 1.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1500639&amp;ptId=11952" target="_blank">download: Luton_Values_Flyer (1).pdf</a></li></ul>





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Youth Justice Officer

About the BoroughJoining us, you get to work for not just one high performing London Borough, but two.Kingston and Sutton councils have a number of shared services serving both authorities, with some teams and roles more focussed on one council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies.&nbsp;We work flexibly in both Kingston and Sutton offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver.There are some really exciting things happening in both boroughs. In Sutton, we are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. Over in Kingston, we are undertaking the largest housing regeneration programme ever delivered in the borough, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact.You should choose Kingston and Sutton if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do.Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan “Greener, Fairer, Safer, Together”, that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London.Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan “Ambitious for Sutton”, that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government.About the Service and TeamThe Sutton Customer Experience service and Kingston’s Contact Centre are the main point of contact for anyone seeking information, advice, or support with council services. Each council’s team is multi-skilled and staff have experience across a range of service areas, often supporting residents with complex needs. Both teams have a positive and supportive culture, and are often at the forefront of trialling new ways of working to improve council services for residents.About the Role and Our Ideal CandidateThe Digital Change Lead for Customer Service will set the strategic direction of travel in the Customer Services teams.&nbsp; In this role you will:<ul><li>Lead service and performance improvement by measuring performance, identifying opportunities for change and creating a culture of continuous improvement.</li><li>Lead delivery and change management by setting change initiatives and coordinating the work to achieve your objectives.</li><li>Own customer service systems and strategy by gaining expertise in our processes and technology so you can set the long term direction.</li><li>Lead relationships with customers and partners by creating a collaborative, open culture that engages stakeholders from across the councils and our partners.</li><li>Own your corporate responsibilities by meeting governance and policy expectations from business continuity to corporate participation.</li></ul>About you We are looking for someone who has a successful track record in delivering transformational change by working with people, processes and technology. You will bring energy and enthusiasm for change to the role, and use your initiative to lead the work. You’ll enjoy building relationships and cross-functional teams around you to support your goals.You’ll have experience of managing people, setting culture and behaviours, process improvement, and leading the adoption of technology.&nbsp; You want to use qualitative and quantitative data to identify improvement opportunities and monitor the impact of your work.You’ll be comfortable working with external partners and suppliers to ensure we get the best value from their services.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are in the process of updating our payscales in line with the pay award for NJC, Chief Officers and Chief Executives for April 2025 therefore please take this into account when viewing the salary on this position.We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Digital Change Lead - Customer Service

About the BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About the Service and TeamThis role will be part of the Facilities Management (FM) team. The FM Service has recently gone through a period of significant change and transformation including energy management becoming part of the delivery of the team, as we continue to improve our services. This is a particularly challenging and rewarding time for Facilities Management as it reaches the realisation of a new operating model, supporting the goals of our wider organisation.The Facilities Management Service supports circa 50 corporate Council buildings for all tasks FM related which include FM Helpdesk, caretaking, post, cleaning, pest control, security, planned preventative maintenance and reactive repair services.&nbsp; The FM service is made up of a team of 15 staff all responsible for supporting these buildings and services that work within them.&nbsp; &nbsp;About the Role and Our Ideal CandidateThis role will support the council's environmental strategy and the decarbonisation of the estate, the role will include:<ul><li>To provide, as the Council’s dedicated Energy Officer, the Council and all departments with expert advice</li><li>To take responsibility for the purchase, management and co-ordination of the Council’s gas, electric and water contracts</li><li>To evaluate the use of energy and water within the Council, devise policies and actions to minimise energy and water consumption to meet the targets set</li><li>To oversee a programme of low carbon capital funding schemes, and support colleagues with the delivery of capital projects across the operational, leisure and schools portfolio. Maximise use of available funding to reduce operational emissions, including the Climate Capital Fund and Green Buildings Fund.</li></ul>About youYou will bring detailed knowledge of procurement and finance practices, supported by project management experience and a technical or energy-related qualification, with membership of a relevant professional body desirable. With a proven track record in developing and implementing energy efficiency programmes, you’ll be confident evaluating energy and water usage, devising policies to reduce consumption, and managing the procurement of energy contracts. You’ll demonstrate a strong understanding of relevant legislation, codes of practice, and current developments in energy conservation and sustainability, applying them effectively within the service context.Excellent interpersonal and communication skills will enable you to build credibility and maintain strong relationships with a wide range of stakeholders, providing clear, informed advice on complex issues. You’ll also bring strong performance management capabilities, sound IT skills, and a commitment to high standards of health and safety, equality, and diversity. The role requires flexibility to work outside normal hours when necessary, and the ability to travel within and around the borough as part of your duties.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade&nbsp;</li><li>Enhanced Maternity, paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme (dependent on the role)&nbsp;</li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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Sustainability and Energy Manager

About the BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About the Service and TeamSutton has a reputation for excellent schools, Green Flag award-winning green and leafy open spaces, and an industrial heritage along the River Wandle. Sutton is home to the London Cancer Hub, Europe’s leading cancer research and treatment district, with further plans for a multi-phase life science district. Over the past few years, the council has built a significant number of homes for the borough’s residents and invested in significant high street regeneration.It is an exciting time to be joining Sutton, with £4bn of planned investment and another £3bn in the pipeline. This is a hugely varied role and your opportunity to shape the place Sutton becomes.&nbsp;About the Role and Our Ideal CandidateAs the council’s most senior planning officer, you will be a collaborative and effective leader with a proactive approach to development. With strong stakeholder management skills, you will build effective and professional working relationships with both developers and investors, whilst engaging with elected members and senior officers across the council. As a team player and a seasoned planning officer in local government, you will provide expert advice to senior stakeholders at Sutton whilst ensuring community is at the heart of development within the borough.&nbsp;You’ll be proactive in your approach to development. You’ll be comfortable working closely and professionally with developers and investors; build strong relationships with elected members and senior officers; and you’ll put the concerns of the community at the heart of development decisions - including the provision of infrastructure. Sutton has long had high standards for the development we expect, and you’ll ensure these are achieved whilst providing an efficient, highly regarded planning service.&nbsp;This is a role for a collaborator, who is an effective leader of your staff, and a team player across the Council. You’ll be experienced at working in a local authority, and confident in providing robust, sound and impartial advice to elected members and senior officers.&nbsp;Our retained consultants at Osborne Thomas are supporting us with the appointment to the post, and look forward to discussing this role in greater depth with you.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 32 days plus bank holidays (pro-rata if part-time working hours apply)<a href="https://osbornethomas.org/jobs/head-of-planning-and-building-control/" target="_blank">here</a></li><li>Enhanced Maternity, paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme (dependent on the role)&nbsp;</li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessOur retained consultants at Osborne Thomas are supporting us with the appointment to the post.Please get in touch for more information on this role in our candidate pack, including the job description, information about Sutton, the benefits offered and how to apply.Please note that the primary contact for this position is Lucy Butler: 07935 222 378Please note that the primary email for this role is <a href="mailto:sutton@osbornethomas.org" target="_blank">sutton@osbornethomas.org</a>For more information, click <a href="https://osbornethomas.org/jobs/head-of-planning-and-building-control/" target="_blank">here</a>Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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Head of Planning and Building Control

Job Title: Procurement Officer Starting Salary: £38,220 progressing to £41,771 per annum&nbsp; Hours: 37 per week Location: Stevenage with hybrid working opportunities Contract Type: Permanent Directorate: Resources<h4>About the team</h4>This is an exciting opportunity to join a high performing procurement team which provides strategic and technical procurement advice and tender management services to departments within Hertfordshire County CouncilYou will be part of a team which acts as the Council’s strategic centre of excellence for procurement, providing advice on procurement and commissioning activities for all departments, technical support for above UK threshold tenders under the PA23, and advice on the Provider Selection Regime, national frameworks and quotation procedures.You will be working closely with colleagues in Commercial Law team, and FinanceThe wider team provides best practice advice, training, templates, and manages procurement systems.Our team has a significant track record of implementing successful contracts offering value for money outcomes while delivering quality services.&nbsp;<h4>About the role</h4>You will report to the Senior Procurement Officer in Contract Delivery<ul><li>You will plan and undertake contracting processes using our template documents</li><li>You will continue to develop your existing skills and knowledge of procurement procedures and techniques</li><li>You will ensure compliance with The Procurement Act 2023, Provider Selection Regime (PSR) and the Council’s Contract Regulations and any other relevant legislation</li><li>You will support the wider Strategic Procurement Group in respect of procurement best practice and training</li><li>You will deliver a programme of procurements which will include large-scale contracts, undertaking tenders as well as mini competitions through framework agreements</li><li>You will advise Council officers on shaping an effective procurement process and engaging with the market at an early stage through effective pre-procurement market engagement</li><li>You will use the Council’s eTendering system (currently InTend) to carry out procurement processes</li><li>You will collaborate with Council officers to develop effective evaluation methodologies</li><li>You will work with colleagues from the Council’s Commercial Law Team to produce contractual documentation</li></ul><h4>About you</h4>Essential<ul><li>Educated to degree/HND level (or equivalent); or have 2 ‘A’ levels (or equivalent) combined with at least 2 years relevant work experience</li><li>Demonstrate the ability to manage a tendering process through to contract award</li><li>Knowledge of current public procurement legislation</li><li>Ability to work effectively as a member of the team</li><li>Effective collaborator and communicator</li><li>Competent user of standard IT packages, especially Microsoft Office</li><li>Ability to work on own initiative, prioritising workload, ensuring that deadlines and timescales are met while maintaining accuracy and attention to detail</li><li>Ability to create the full suite of required tender and contract documentation, with guidance/input if necessary, from relevant stakeholders</li><li>Ability to brief and/or train officers on procurement process and procedures</li><li>Ability to recommend innovative and effective methods of resolving procurement issues</li></ul>Desirable<ul><li>Experience of managing Public Sector procurements</li><li>Experience of using eTendering systems</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This is an exciting time to be in procurement with the new Procurement Act 2023 recently coming into force. You will help to shape the Council’s approach and there will be opportunities to contribute to broader procurement aspects such as social value, sustainability and modern slavery As part of SPG, you will help us to provide the excellent quality services that make a real difference to the people of HertfordshireYou will get involved with a wide range of procurements covering all of the Council’s service areas including highways, property, adult social care, children’s services, public health and community protection. This role will give you a fantastic diversity of experience in public service provisionThis job role is within the Corporate Services, level 10&nbsp;job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Zoe.Upson@hertfordshire.gov.uk" target="_blank">Zoe.Upson@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 1st December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.





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Hertfordshire County Council

Procurement Officer

Job Title: Senior Procurement Officer - Best Practice Delivery Starting Salary: £48,226 progressing to £53,459 per annum&nbsp; Hours: 37 per week Location: Stevenage with hybrid working opportunitiess Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Join our high-performing Procurement team at Hertfordshire County Council, where you'll play a key role in delivering strategic and technical procurement expertise, and tender management services across our departments.You will be part of a team which acts as the Council’s strategic centre of excellence for procurement, providing advice on procurement and commissioning activities for all departments, technical support for above UK threshold tenders, and advice on national frameworks and quotation procedures.You will be working closely with colleagues in the Commercial Law team, and FinanceThe team provides best practice advice, training, templates, and manages procurement systems.Our team has a significant track record of implementing successful contracts offering value for money outcomes while delivering quality services.<h4>About the role</h4>Reporting to the Head of Procurement:<ul><li>You will be responsible for disseminating procurement best practice advice across the authority, including organisation and operation of the Contracting Best Practice Group, which includes representatives from all departments.</li><li>By reviewing, amending and developing new documentation, templates and processes in collaboration with the other members of the team, you will support procurement activities across the Council.</li></ul>Compliance<ul><li>You will maintain, review and amend the council’s contract regulations (through discussion with the commercial law team) on a regular basis.</li><li>You will work with the Shared Internal Audit Service (SIAS) to facilitate any procurement related audits conducted annually.</li><li>You will ensure any new or amended procurement related legislation is implemented in the council’s procedures.</li></ul>Training and Guidance<ul><li>You will ensure provision of succinct guidance materials to disseminated procurement best practice across the organisation.</li><li>You will lead on the provision of general and specific procurement training in the council.</li></ul>Collaboration<ul><li>You will collaborate with district and borough council procurement officers to foster a coordinated approach to procurement activities across Hertfordshire, including participation in the Supply Hertfordshire forum.</li><li>You will contribute to any transition activity as part of the Local Government Reorganisation project in collaboration with district and borough colleagues.</li></ul>Team Leadership &amp; Support<ul><li>You will provide senior leadership to the team when required.</li><li>You may on occasion be asked to support the wider Strategic Procurement Group in its other activities, particularly in periods of high work volume and/or resource shortage</li></ul><h4>About you</h4>EssentialQualifications<ul><li>Educated to degree/HND level (or equivalent);</li><li>or have 2 ‘A’ levels (or equivalent) combined with at least 2 years relevant work experience</li></ul>Interpersonal &amp; Communication skills<ul><li>Ability to influence senior managers internally and externally on projects.</li><li>Ability to resolve queries effectively</li></ul>IT skills<ul><li>Ability to use standard IT packages, especially Microsoft Office 365.</li></ul>Organisational &amp; Team Management skills<ul><li>Ability to supervise and motivate team members, identifying priorities, delegating work effectively and ensuring performance.</li><li>Commitment to working in a collaborative way</li><li>Demonstrable commitment to staff development</li></ul>Procurement skills and knowledge<ul><li>Up to date knowledge of local, national and international legislation and rules pertaining to public procurement</li><li>Ability to provide professional advice and leadership to service managers, particularly but not exclusively in relation to procurement legislation and best practice</li><li>Experience of designing and delivering presentations and/or training</li></ul>Analytical Skills<ul><li>Ability to make balanced judgements based on all available information about procurement and contract proposals and options.</li><li>Provide effective challenge to services about procurement and contract proposals ensuring maximum benefit to the public purse.</li></ul>Commercial awareness<ul><li>Ability to understand business needs in order to assess, evaluate and recommend options.</li><li>Ability to demonstrate awareness of wider implications (for example, political, managerial or equal opportunities) of advice/options in relation to procurement.</li></ul>Desirable:<ul><li>Experience of running Public Sector procurement exercises</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 12 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact Paul Drake on 01992 588747 for an informal discussion about the role.Interview Date: Week commencing 1st December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.





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Senior Procurement Officer - Best Practice Delivery

Housing Support Worker (Caseworker) – Homeless Adults ServiceAre you passionate about supporting people to move forward, but not looking for a personal care role? We’re looking for a proactive, organised Housing Support Worker to join our friendly team, providing temporary accommodation and support to adults experiencing homelessness. We support adults from all walks of life who, for various reasons, have found themselves without a home.Please note: This is not a personal care role. We are specifically seeking candidates with experience in casework, tenancy support, or advice roles, not those with a background in personal care or care work.About the role:In this role, you will provide practical and emotional support to customers, helping them manage their tenancy, develop independent living skills, and access the right support. You’ll work with customers to set and achieve their goals, always promoting choice and independence. Liaising with partner agencies such as health services, benefits offices, and local authorities will be key to ensuring customers receive the support they need. You’ll also maintain accurate records, contribute to a safe and supportive environment, and support the smooth running of the service, including move-ins, sign-ups, and low-level housing management tasks.About you:<ul><li>Experience supporting people in a casework, advice, or advocacy role (voluntary or paid).</li><li>Excellent communication and organisational skills.</li><li>Able to work collaboratively, with a positive, can-do attitude.</li><li>Confident using IT and maintaining records.</li><li>Committed to equality, diversity, and inclusive practice.</li><li>Knowledge of housing, welfare benefits, or homelessness issues is an advantage.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values – Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.We offer:<ul><li>25 days’ annual leave plus bank holidays.</li><li>Flexible benefits package – including healthcare, dental, and lifestyle discounts.</li><li>4x life assurance.</li><li>Ongoing training and development, including qualifications and apprenticeships.</li><li>Two additional paid volunteering days each year.</li><li>Up to 10% matched pension contribution.</li><li>Regular support, supervision, and opportunities for training and development.</li></ul>Please read before applying:<ul><li>We are unable to provide visa sponsorship, so you must have the right to work in the UK.</li><li>As part of your application, we’ll ask you to answer a few questions to help us understand your suitability for the role, including one focused on our values so we can learn more about what matters to you and how you work.</li><li>Interviews will be held on teams during the middle of November. </li><li>This is a 24/7 service and there will be expectation to undertake temporary 'sleep in' on top of your working hours where you will be entitled to receive an allowance on top of your annual salary. </li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Peabody

Housing Support Worker

Care Support Worker – Help People Live Their Best Lives Every Day Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.Charles Harper House is a supported housing service for people with learning disabilities and sensory impairments, such as visual or hearing loss. The scheme consists of eight self-contained flats, two on-site offices, a communal area, and a large garden. Staff in the service are trained in British Sign Language (BSL), and it is essential that you hold a Level 2 qualification in BSL for this role.What You’ll Do<ul><li>Support people with personal care, health needs, and daily living tasks</li><li>Help individuals express themselves and make choices that matter to them</li><li>Encourage hobbies, interests, and community activities</li><li>Build strong relationships with families, friends, and professionals</li><li>Keep homes safe, clean, and comfortable</li><li>Work flexibly across services—including evenings, weekends, and overnight shifts</li><li>Maintain accurate records and contribute to reviews and team meetings</li><li>Promote health, safety, and uphold quality standards</li></ul>What You’ll Need<ul><li>A kind heart and a compassionate mindset</li><li>A sense of humour and a resilient attitude</li><li>Great communication skills and a team spirit</li><li>Willingness to work flexibly, including unsociable hours</li><li>Respect for diversity and individual needs</li><li>Ability to maintain accurate records and meet deadlines</li><li>A satisfactory DBS check</li><li>Qualified in British Sign Language (Level 2 or above) – essential</li><li>Experience in care or support (voluntary or paid) – desirable but not essential</li><li>Care Certificate or NVQ Level 2 in Health &amp; Social Care – desirable but not essential</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>25 days annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Paid training and development opportunities</li><li>Employee assistance programme</li><li>Staff recognition schemes</li></ul>Please Read Before ApplyingYou must hold a British Sign Language (Level 2 or above) in order to apply. This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Interviews will be ongoing and will be no later than Friday 28th November. Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Care Support Worker - British Sign Language

Care Support Worker – Help People Live Their Best Lives Every Day Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.What You’ll Do<ul><li>Support people with personal care, health needs, and daily living tasks</li><li>Help individuals express themselves and make choices that matter to them</li><li>Encourage hobbies, interests, and community activities</li><li>Build strong relationships with families, friends, and professionals</li><li>Keep homes safe, clean, and comfortable</li><li>Work flexibly across services—including evenings, weekends, and overnight shifts</li><li>Maintain accurate records and contribute to reviews and team meetings</li><li>Promote health, safety, and uphold quality standards</li></ul>What You’ll Need<ul><li>A kind heart and a compassionate mindset</li><li>A sense of humour and a resilient attitude</li><li>Great communication skills and a team spirit</li><li>Willingness to work flexibly, including unsociable hours</li><li>Respect for diversity and individual needs</li><li>Ability to maintain accurate records and meet deadlines</li><li>A satisfactory DBS check</li><li>Experience in care or support (voluntary or paid) – desirable but not essential</li><li>Care Certificate or NVQ Level 2 in Health &amp; Social Care – desirable but not essential</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>25 days annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Paid training and development opportunities</li><li>Employee assistance programme</li><li>Staff recognition schemes</li></ul>Please Read Before ApplyingThis role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Interviews will be ongoing and will be no later than Friday 14th November. Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Care Support Worker

Care Support Worker – Help People Live Their Best Lives Every Day Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.What You’ll Do<ul><li>Support people with personal care, health needs, and daily living tasks</li><li>Help individuals express themselves and make choices that matter to them</li><li>Encourage hobbies, interests, and community activities</li><li>Build strong relationships with families, friends, and professionals</li><li>Keep homes safe, clean, and comfortable</li><li>Work flexibly across services—including evenings, weekends, and overnight shifts</li><li>Maintain accurate records and contribute to reviews and team meetings</li><li>Promote health, safety, and uphold quality standards</li></ul>What You’ll Need<ul><li>A kind heart and a compassionate mindset</li><li>A sense of humour and a resilient attitude</li><li>Great communication skills and a team spirit</li><li>Willingness to work flexibly, including unsociable hours</li><li>Respect for diversity and individual needs</li><li>Ability to maintain accurate records and meet deadlines</li><li>A satisfactory DBS check</li><li>Experience in care or support (voluntary or paid) – desirable but not essential</li><li>Care Certificate or NVQ Level 2 in Health &amp; Social Care – desirable but not essential</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>25 days annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Paid training and development opportunities</li><li>Employee assistance programme</li><li>Staff recognition schemes</li></ul>Please Read Before ApplyingThis role follows a 24/7 working pattern, which includes waking night shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Interviews will be ongoing and will be no later than Friday 14th November. Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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As a Mobile Caretaker, you’ll be the go-to person for keeping Peabody estates clean, safe, and welcoming. You’ll travel across multiple sites, making sure communal areas are spotless, hazards are reported, and residents feel proud of where they live. With a company van provided, you’ll be out and about, making a visible difference every day.What you’ll do<ul><li>Provide cover for caretaking and gardening colleagues across our estate portfolio</li><li>Keep communal areas clean, tidy, and graffiti-free</li><li>Report repairs, vandalism, and safety hazards</li><li>Attend estate walkabouts to help tackle anti-social behaviour</li><li>Maintain refuse systems and carry out scheduled cleaning tasks</li><li>Perform safety checks, including emergency lighting and fire alarm testing</li><li>Work closely with the Estate Services Area Manager to keep everything running smoothly</li></ul>What you’ll need<ul><li>A valid UK driving licence</li><li>Great customer service and communication skills</li><li>Basic literacy and numeracy</li><li>Understanding of health and safety regulations</li><li>Ability to work independently and manage your own workload</li><li>Physically fit and ready for hands-on work</li><li>A flexible, proactive attitude and a team-player mindset</li><li>Willingness to undergo a Basic DBS check</li></ul>Why Join Us? When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer<ul><li>30 days’ annual holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Flexible benefits scheme including healthcare, dental, tech, vouchers, and more</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Family-friendly policies</li><li>Access to professional development and training</li></ul> Please read before applying: This is a mobile role, so flexibility is key. This role is based in Reading, but you will be required to cover all areas of the North Counties. You’ll be travelling between sites in a company van, and you’ll need a full UK driving licence. A Basic DBS check is required.Interviews will be ongoing until no later than Friday 14th November.If this sounds like we’re right for you and you’d love to be part of Peabody, we’d like to hear from you.Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Estates Services Relief Team Operative

Estate Services Caretaker – Make a Visible Difference Every DayDo you take pride in keeping things clean, safe, and running smoothly? Love being out and about, meeting people, and making a real impact in your community? Then this could be the perfect role for you.At Peabody, we’re looking for a hands-on, people-focused Estate Services Caretaker to help us keep our estates looking their best. From lighting checks to cleaning communal areas, you’ll be the friendly face residents rely on to keep things spotless and welcoming.What Your Day Might Look Like<ul><li>Start with a lighting check—swap out any bulbs that need replacing</li><li>Roll up your sleeves and get stuck into cleaning duties across your designated areas</li><li>Work closely with your team and residents to keep things running smoothly and safely</li><li>Be a visible, approachable presence on-site five days a week</li></ul>What Makes This Role SpecialYou won’t be stuck behind a desk—you’ll be out on site, making a real difference every day. You’ll be part of a supportive team that values your input and gives you the tools to succeed, including a company van to help you get the job done.And here’s a little extra: once you’re employed at Peabody, you can refer friends to any of our roles and receive £250 when they start!We’re Looking for Someone Who<ul><li>Has a full, clean UK driving licence</li><li>Brings experience in caretaking or cleaning</li><li>Knows their way around powered equipment</li><li>Loves helping people and takes pride in their work</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What You’ll Get in Return<ul><li>30 days’ holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>And the satisfaction of knowing you’re making a real difference</li></ul>Please Read Before ApplyingThis role requires a Basic DBS check and a full UK driving licence. Please note: Peabody does not offer sponsorship for this role.Interviews are ongoing until Friday 14th November.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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