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Traditionally a role fulfilled by the Head of Legal Services, the council has created this new stand-alone post to acknowledge both the importance of the work, and to deal with the challenges of Local Government Reorganisation. The role is perfect for a serving Deputy Data Protection Officer or an existing Data Protection Officer seeking a new challenge. Main responsibilitiesFulfilling a statutory role, the DPO is the lead officer with oversight of all Council wide personal data processing activities and the candidate must be willing to be the designated officer. The candidate will lead the organisation in data protection best practice and provide specialist advice, support and training to all services across the organisation. The ideal candidate<ul><li>A holder of relevant qualifications (and preferably a law degree);</li><li>An expert in Data Protection and FOIA, able to line manage support staff, and lead the organisation in data protection best practice;</li><li>Ability to provide specialist advice, support and training to staff and elected members across the organisation as to data best practices and FIOA;</li><li>Responsible officer for monitoring and improving the organisation’s compliance with legislation;</li><li>Swiftly deal with data breaches/incidents and developing lessons learned papers to mitigate future breaches;</li><li>To assist the organisation to be prepared for Local Government Reorganisation, and manage the data migration at the appropriate time.</li></ul> We will continue to advertise this post until we find the right candidate. If you are interested we recommend applying as soon as possible.





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Data Protection Officer

Due to a transformation programme and local government reorganisation, the Council has created this exciting new role to support the organisation, legal services, and the Head of Legal Services in going forward to becoming a new organisation. The role is ideal for a current Principal Lawyer wishing to take the next step in their career, or a serving deputy looking for a new challenge. Main Responsibilities <ul><li>To act as deputy to the head of legal services and act as one of her deputy monitoring officers;</li><li>To line manage professional and support staff and to mentor the same;</li><li>To support the head of legal services in her work relating to Local Government Reorganisation;</li><li>To assist with the managing of the service budget including proactively considering savings and effective spend strategies, and implementing strategies to minimise costs relating to external legal services;</li><li>To ensure legal advice is high quality, and delivered in a timely, professional way;</li><li>To proactively review and recommend changes to strategy and policy resulting from changing legislation;</li><li>To assist on streamlining practices including workflows into the service;</li><li>To deputise for the DPO where required, including internal reviews;</li><li>To deal with complaints where necessary including first and second tier complaints;</li><li>To develop and embed at pace trusted customer focused relationships with members, senior management across the business areas and to support the delivery of service priorities, including understanding the objectives and challenges in each business area;</li><li>To lead by example by exhibiting and promoting the Council’s values and behaviours;</li></ul> Please note this is a politically restricted post for the purposes of the Local Government and Housing Act 1989. The Ideal Candidate <ul><li>A qualified solicitor or barrister, with local government and management experience of at least principal lawyer level. </li><li>Demonstrable knowledge and experience in providing legal advice to more than one core business areas. </li><li>A resilient leader who deals well with multiple competing challenges;</li><li>A track record of finding creative solutions to legal challenges and the ability to think strategically across</li><li>Organisational boundaries to provide solutions. </li><li>Ability to see the big picture, interpret it and proactively develop relevant strategies, plans and deliverables. </li></ul>We will continue to advertise this post until we find the right candidate. If you are interested we recommend applying as soon as possible.<ul></ul>

Deputy Head of Legal Services and Deputy Monitoring Officer

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThe Kingston Safeguarding Adults Board (KSAB) is seeking an independent chair to lead the local safeguarding partnership.You will need to be a strong leader and bring innovative ways of working to ensure robust and effective safeguarding partnership across Kingston Upon Thames cross-working with Local Safeguarding Children Partnerships, Community Safety and other local partnership networks.&nbsp;Applicants are welcome from any professional background including health, local government and police. Our emphasis is on strategic and systems leadership and chairing skills. The Independent Chair will be accountable to the SAB Executive, consisting of Senior Officers representing the statutory partner agencies: Local Authority, Police and Health. This is an exciting opportunity for the right individual to make a real difference to local people.About the Role and Our Ideal CandidateThe successful candidate will be strategic and clear thinking, able to negotiate, support partners to constructively challenge each other to deliver high-quality adult safeguarding work across the partnership. This will be underpinned by the applicant's ability to communicate clearly and succinctly verbally and in writing with an ability to produce clear, accurate and concise written reports and communications on behalf of the SAB, including production of the SAB Annual Report. To ensure that the Kingston Safeguarding Adults Board fulfils its statutory duties the SAB Independent Chair will:<ul><li>Chair the SAB Executive and other SAB strategic meetings.</li><li>Draft, develop and publish a strategic plan setting out how the SAB will meet its objectives and priorities and how their member and partner agencies will contribute.</li><li>To quality assure and contribute to the SAB’s annual report detailing how effective the SAB has been.</li><li>Ensure that Safeguarding Adult Reviews (SARs) for any cases which meet the criteria for a SAR are undertaken.</li><li>Link in with national and regional networks bringing new initiatives and publications to the membership</li><li>Be connected to the safeguarding children's and community safety partnerships</li></ul> Essential Qualifications, Skills and Experience:<ul><li>A relevant academic or professional qualification in health, social care or police.</li><li>Significant experience at operational and strategic level in a relevant field; social care, health, education or criminal justice.</li><li>A working knowledge of the adult safeguarding agenda.</li><li>A proven track-record of effective leadership at strategic level.</li><li>The ability to lead a complex multi-agency partnership and support the SAB to deliver its strategic priorities and to offer assurance and changes in policy and practice to improve safeguarding outcomes.</li><li>You will act as an ambassador for KSAB and promote the importance of safeguarding is everybody's business.</li><li>You will seek to ensure that the voices of people who draw on care and support, their families and carers are heard and acted upon within Board work</li></ul>Paid on a consultancy basis, it is anticipated that this role will require up to a maximum of 26 days per annum. The specific commitment required will be agreed as part of the appointment process and is open to negotiation. The daily rate will be £700 per day including any travel costs. The arrangement would be for an initial period of 2 years with an annually renewable contract subject to six months’ notice by either party.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Royal Borough of Kingston Upon Thames

Independent Chair - Kingston Safeguarding Adults Board

<h4> Job Description </h4>Overview London Borough of Harrow has a fantastic opportunity for a Deputy Team Manager to join its First Response Team (FRT).The postholder will assist the Team Managers in supervising and supporting Social Care staff, to provide a range of family support services for children in need, including those in need of protection, children looked after, those subject to public care proceedings and where directed by the court those subject to private care proceedings.As Deputy Team Manager you will take responsibility for developing skills, expertise and knowledge for a wide range of practice issues and to provide consultation, coaching and mentoring within the Team, and across the Service as a whole. This will include taking responsibility to maintain and develop professional links and leads with partner agencies and the voluntary sector. This role shall undertake professional supervision of a number of social workers within the team structure. About You The successful candidate will have:<ul><li>Working knowledge of all statutory duties and responsibilities relating to children and families, including:- • Legislation • Regulations and Standards • Government Objectives and Initiatives • National &amp; Common Assessment Framework</li><li>Demonstrated user consultation and participation focusing on the needs of children and young people, service users and carers.</li><li>Experience of court work derived from experience of care proceedings.</li><li>Experience of undertaking complex social work assessment and practice which take fully into consideration the child/young person’s background and lifestyle choices.</li><li>Ability to develop effective working relationships with a wide range of service providers both from statutory and voluntary agencies.</li><li>Educated to degree level or equivalent or has the equivalent relevant work experience.</li><li>Registered with Social Work England.</li></ul>This post will require a satisfactory enhanced DBS. Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=25265&amp;hashed=559841295" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Deputy Team Manager - FRT

<h4> Job Description </h4>Overview London Borough of Harrow is looking for a Team Manager – Children In Need, This role involves managing and supervising Pod Leaders who oversee social workers and other care staff. The primary purpose of this team is to provide services to children in need, including those who are looked after, in need of protection, or subject to public or private care proceedings.The Team Manager must ensure the delivery of a high-quality, efficient social work service to children and their families. This includes making sure the service aligns with strategic, operational, and financial priorities, as well as statutory responsibilities, policies, and procedures. The post holder is also responsible for meeting the team's key performance targets. The role's key outputs include managing the team budget, supervising staff, and handling complex case management. About You The successful candidate will have:<ul><li>A recognised professional Social Work qualification (e.g.: CQSW or Dip SW) and a minimum of four years post qualifying experience, including the management and supervision of social care staff undertaking statutory work with children and families, preferably in a fieldwork setting.</li><li>Registered with the Health and Care Professions Council as a social work professional.</li><li>Knowledge of regulatory and inspection frameworks governing children’s services.</li><li>Experience of providing professional supervision, team building, reflective learning and development.</li><li>Excellent communication skills.</li><li>Excellent assessment and analytical skills.</li><li>Ability to form, develop and maintain effective partnership relationships.</li><li>Educated to degree level or equivalent or has the equivalent relevant work experience.</li></ul>This post will require a satisfactory enhanced DBS. Related Documents For more information, please refer to the Role <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=25264&amp;hashed=-516712114" target="_blank">Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Team Manager (CIN)

<h4> Job Description </h4>Overview London Borough of Harrow has a fantastic opportunity for a Pod Manager/Deputy Team Manager to join its Safeguarding Team.The postholder will assist the Team Managers in supervising and supporting Social Care staff, to provide a range of family support services for children in need, including those in need of protection, children looked after, those subject to public care proceedings and where directed by the court those subject to private care proceedings.As Deputy Team Manager you will take responsibility for developing skills, expertise and knowledge for a wide range of practice issues and to provide consultation, coaching and mentoring within the Team, and across the Service as a whole. This will include taking responsibility to maintain and develop professional links and leads with partner agencies and the voluntary sector. This role shall undertake professional supervision of a number of social workers within the team structure. About You The successful candidate will have:<ul><li>Working knowledge of all statutory duties and responsibilities relating to children and families, including:- • Legislation • Regulations and Standards • Government Objectives and Initiatives • National &amp; Common Assessment Framework</li><li>Demonstrated user consultation and participation focusing on the needs of children and young people, service users and carers.</li><li>Experience of court work derived from experience of care proceedings.</li><li>Experience of undertaking complex social work assessment and practice which take fully into consideration the child/young person’s background and lifestyle choices.</li><li>Ability to develop effective working relationships with a wide range of service providers both from statutory and voluntary agencies.</li><li>Educated to degree level or equivalent or has the equivalent relevant work experience.</li><li>Registered with Social Work England.</li></ul>This post will require a satisfactory enhanced DBS. Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=19177&amp;hashed=-1193362262" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Pod Manager/Deputy Team Manager -  Safeguarding

Reference: SEP20250987Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzogFlmd-PjMMg%253d%253d/d17738d9-a648-4251-b6a7-e4048731d5d4?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RoleProfileCustomerServiceAdvisorRepairsSept2025.docx%22&amp;response-content-type=application%2Fvnd.openxmlformats-officedocument.wordprocessingml.document&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20250913/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20250913T051610Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=55443a1f6faec9e28e891f478867a072c5afa1ff942e55a87e390ba457f18dc3" target="_blank">RoleProfileCustomerServiceAdvisorRepairsSept2025.docx</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzogFlmd-PjMMg%253d%253d/88103fe2-39c9-4ac1-9c5f-02d848207f2f?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%283%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20250913/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20250913T051610Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=17d05421d4ce292144cee382114bd0b92e0402f6ae0340cdea152755d05af892" target="_blank">RecruitmentPack_2024(1)(3).pdf</a></li></ul>Customer Service Advisor ?? Location: Bankside, London - Hybrid with 2 office days per week | ?? Full-Time | £27,500 per annumAre you ready to make a real impact? Join our dynamic Contact Centre team where no two days are the same! As a Customer Service Advisor, you'll be the frontline of our customer experience-resolving issues, scheduling repairs, and making every interaction count.What you'll do:<ul><li>?? Handle inbound/outbound calls, emails &amp; more</li><li>?? Diagnose and schedule repairs</li><li>?? Log complaints and resolve issues</li><li>?? Take rent payments and advise on accounts</li><li>?? Collaborate across teams to deliver seamless service</li><li>?? Hit KPIs for customer satisfaction and resolution</li></ul>What you'll bring:<ul><li>? 1+ year of repairs experience</li><li>? 1+ year in a contact centre</li><li>? Confident with Microsoft 365, CRM &amp; telephony systems</li><li>? Solid housing and repairs knowledge</li></ul>Ready to be the difference? Apply now and help us deliver service that truly matters.Closing Date: 28th September 2025 at 11:59pm Shortlisting: 29th September 2025 Online tests: 30th September 2025 Interviews: 8th &amp; 10th October 2025Please note we are unable to offer Visa sponsorship, so will therefore not be accepting applicants without relevant Right to Work in the UK. 





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Customer Service Advisor - Repairs

At Medway Council, we have bold ambitions for the future across everything we do. We are ambitious for our children and young people to ensure they have the very best start in life and can achieve their full potential.As a Head of Service, you will report to the Assistant Director of Children’s Services, providing strategic leadership, vision and direction within your service area, ensuring practice and values deliver positive outcomes for children, young people and their families.You will also work closely with our key partners across education, health and police to influence across the system.A qualified social worker, you’ll be a collaborative team player with the ability to build and sustain strong staff teams. You will also have a relentless focus on practice and keeping children at the centre of our thinking and planning as we work together to achieve positive outcomes.<h4>Why Medway?</h4>Supportive culture: You’ll join a team that values collaboration, professional development, and staff wellbeing. Medway invests in its people—offering mentoring, training, and clear pathways for career progression.Leadership that listens: Senior leaders are visible, approachable, and genuinely invested in creating a culture of openness and accountability. Your voice matters at Medway.Recognition &amp; impact: Your work will not go unnoticed. Medway celebrates success and encourages innovation, giving you the platform you need to make a real impact.<h4>We are proud to offer a range of benefits including</h4><ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>Relocation package of up to £8,000.</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>About you</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent.</li><li>Be registered with Social Work England.</li><li>NVQ level 5 in Management or equivalent management qualification.</li><li>Extensive management experience including the management of change. </li><li>Significant experience directly related to the area of specialism.</li><li>Experience in successfully planning for and contributing to the Ofsted inspection process.</li><li>Extensive understanding of the legislative and policy framework around providing services to children, young people, and their families.</li><li>Experience of working within a Signs of Safety framework.</li><li>Evidence of continuous professional development.</li><li>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.</li></ul><h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Council

This is Medway

Head of Service - Improvement

Following recent investment in additional management capacity across the service, we are looking for a passionate Assistant Team Manager to join our Assessment team, who can commit to making a difference to our children in Medway.Reporting to a Team Manager, as an ATM you will lead and manage a small team of social workers and create a supportive and collaborative team environment. ATM’s are not case holding. You will deliver high quality supervision and support social workers in the management of cases ensuring that high quality practice is delivered to safeguard and promote the wellbeing of vulnerable children and young people.Children matter in Medway, and so do you. It’s an exciting time to join us as we offer competitive pay and conditions and hybrid working. We are committed to helping you to grow and develop throughout your career and reach your full potential. Our practice development offer, whether you are a manager or practitioner, ensures you will be guided, supported and cared for.Whether you are an experienced social worker ready for the next step or an existing assistant team manager we’d like to hear from you. You will be joining an experienced and dedicated social work team who have relationship and strengths-based work with children and families at the core of their practice.<h5>Join us and #Make a Difference…</h5><h4>Our Offer</h4>We are proud to offer a range of benefits including –<ul><li>A market allowance of £6,000 per annum (payable in 12 equal instalments)</li><li>A retention payment of £3,000 per annum (payable in April, following 1 years’ service in Medway)</li><li>A generous annual leave entitlement up to 30 days plus bank holidays</li><li>An excellent local government pension scheme</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office).</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to <a href="https://www.medway.gov.uk/info/200255/childrens_social_worker_jobs/759/professional_development" target="_blank">professional development and support</a> including Community Care Inform.</li></ul><h4>About You</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent and be registered with Social Work England.</li><li>You will have successfully completed your ASYE </li><li>You will have experience in Front Line practice</li><li>You will have a full driving licence and access to a vehicle for work purposes.</li></ul>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.<h4>Additional Information</h4>For an informal discussion, please don't hesitate to contact one of the recruiting managers below. Alternatively, please email the recruitment team on <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>. Claude Madembo – Service Manager, 01634 334087This position is subject to an Enhanced Children’s DBS Check.<h4>Our organisation</h4>Medway is a unitary authority in the Southeast of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.For further information please refer to the Medway information pack available as a download or to view online.Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via emailPlease visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing dateIf you are not contacted within 3 weeks of the advert closing date, then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Assistant Team Manager - Assessment

STG are seeking to appoint an experienced Building Control Surveyor at Class A-C at level C. You will meet the requirements of the person specification fully and can demonstrate applied knowledge, experience and skills in this role. All elements within the person specification are essential. You will be supported through induction, probation and a supportive Performance Appraisal and Career Conversation, which can include identifying and supporting the achievement of professional goals. The South Thames Gateway Building Control Partnership is a Local Authority partnership combining the building control services of four Local Authorities (LA) within Kent. This combined skills and talent has created a forward thinking, progressive building control team.We are looking for qualified building control surveyors to join this busy team of professionals delivering the service for Canterbury, Gravesham, Medway, and Swale councils. Our building control surveyors carry out the full range of building control duties, whilst having a clearly developed career pathway with transparent routes to progress.You will be able to work flexibly and unsupervised and maintain a good work-life balance. We have a high standard of values and looking for people who believe in and share those values. This is a great opportunity to develop as far as your ambition and talent allow.If you would like to have an informal discussion with the recruiting managers, please call Janine Weaver on 01634 331600 or Andrea Hayes on 01634 331134. Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels:Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Building Control Surveyor

We are recruiting a Family Worker to join our Children's Social Work Team service.You will hold a caseload, and support Social Workers who are working with families with multiple and complex needs, in order to improve outcomes for children.Previous experience of working with families with multiple and complex needs is essential.You will hold a NVQ level 2 in Children and Young People, or equivalent, together with GCSE English and Maths at Grade 5 or above, or have relevant previous experience.<h4>In return we offer you:</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4>Career Progression Framework:</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. CSWT are seeking a Family Worker to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our organisation</h4>Medway is a unitary authority in the Southeast of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.For further information please refer to the Medway information pack available as a download or to view online.Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via emailPlease visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing dateIf you are not contacted within 3 weeks of the advert closing date, then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Family Worker - Children's Social Work Team

STG are seeking to appoint an experienced Senior Building Control Surveyor Class D-F at level C. You will meet the requirements of the person specification fully and can demonstrate applied knowledge, experience and skills in this role. All elements within the person specification are essential. You will be supported through induction, probation and a supportive Performance Appraisal and Career Conversation, which can include identifying and supporting the achievement of professional goals. The South Thames Gateway Building Control Partnership is a Local Authority partnership combining the building control services of four Local Authorities (LA) within Kent. This combined skills and talent has created a forward thing progressive building control team.We are looking for a qualified building control surveyors to join this busy team of professionals delivering the service for Canterbury, Gravesham, Medway and Swale Council’s. Our building control services carry out the full range of building control duties, whilst having a clearly developed career pathway with transparent routes to progress.You will be able to work flexibly and unsupervised and maintain a good work-life balance. We have a high standard of values and looking for people who believe in and share those values. This is a great opportunity to develop as far as your ambition and talent allow.If you would like to have an informal discussion with the recruiting managers, please call Janine Weaver on 01634 331600 or Andrea Hayes on 01634 331134Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels:Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Senior Building Control Surveyor

Are you organised and have an eye for detail?Do you have a logical mindset, able to understand technical issues and resolve them swiftly?Are you willing to learn / develop yourself and have a Career in ICTJoin Our Team as an Associate End User Computing EngineerWe’re looking for a proactive and detail-oriented Associate End User Computing Engineer to join our ICT team. In this role, you’ll play a key part in managing and monitoring the council’s technical assets throughout their lifecycle—from procurement to disposal—ensuring compliance with internal policies, licensing regulations, and relevant legislation.You’ll support the effective management of corporate hardware and software licences, working closely with colleagues across the ICT service to maintain accurate asset records and ensure licence compliance. You’ll also assist our ICT Asset Management Officer with day-to-day operations of the ICT store, helping to keep our systems running smoothly.You’ll work alongside our 2nd Line End User Computing Engineers, providing hands-on technical support. This includes visiting both internal and external sites to diagnose faults, install or remove ICT equipment, and resolve 2nd line issues on end user devices.What you’ll need:<ul><li>A full UK driving licence and access to a vehicle for work-related travel.</li><li>A keen eye for detail and a methodical approach to asset and licence management.</li><li>A collaborative mindset and willingness to support colleagues across the ICT service.</li><li>A technical mindset with logical problem-solving skills.</li></ul>If you’re ready to take the next step in your ICT career and contribute to a dynamic, service-focused team, we’d love to hear from you.ICT are seeking an Associate End User Computing Engineer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. If you would like to have an informal discussion with the recruiting manager, please call ICT Business Support Manager on 01634 332789.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Associate End User Computing Engineer

We have an exciting opportunity for two Apprentice roles within the Rehousing Team, assisting homeless households into temporary accommodation and assessing applications for social housing. We are looking for motivated, enthusiastic individuals with a willingness to learn. You will be given on the job training, along with your Apprenticeship course and additional training specific to the service area. The role will involve dealing with customers and partners on a regular basis to assist customers with their housing circumstances. You will need to be well organised with excellent communication and IT skills and a positive attitude. The post is varied and will involve dealing with customers over the telephone to assist with rent, temporary accommodation or social housing queries.You do not require previous experience in housing as you will be provided with the required training. You will however need to have excellent communication skills and experience of dealing with customers. If you would like a rewarding role with great development opportunities this is the Apprenticeship for you.A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.An opportunity has arisen for a motivated and enthusiastic Rehousing Apprentice to join the Rehousing team within the Housing Service. This is a great chance to gain the Business Administrator Advanced Apprenticeship Level 3 whilst working for the Rehousing team that provide the following support/service The Business Administrator Apprenticeship is a two year programme incorporating real work experience and learning, to gain the knowledge and development of skills and behaviours to successfully complete the programme. This apprenticeship involves approximately 18 months on the job development, followed by an end point assessment consisting of a knowledge test, a presentation on the project completed; and a discussion on the portfolio of learning and development produced during the apprenticeship. A grading of either Pass or Distinction is achievable.Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.If this sounds like the role for you, then we would encourage you to apply today.Applicants must be able to demonstrate all essential requirements as listed in the job profile. As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experienceWe will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers. In return we offer you: <ul><li>23 days paid annual leave</li><li>Generous local government pension </li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Free NUS Apprentice Extra Card- student discounts at 100’s of retailers</li><li>Student rates for Medway Council Leisure Centres</li><li>Student rates for Medway Council Libraries plus free e-books</li><li>Discounted Arriva bus travel</li></ul>Important InformationInterviews are likely to be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, if your application is successfully shortlisted. If you would like to have an informal discussion with the recruiting manager call Andrew Elliott on 01634 335596.Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Rehousing Apprentice  

The post holder must have excellent communication skills, across a wide range of audiences. The post holder will attend promotional events to educate residents on responsible waste management, householder duty of care and appropriate use of Medway Councils provisions.To work closely with Senior officers in the provision of multi-agency events and supporting both external and internal stake holders to ensure effective partnership and collaborative working.The post holder will be responsible for first stage environmental investigations and will have an understanding of relevant legislation such as the Environmental Protection Act 1990 and the Anti-Social behaviour Crime and Policing Act 2014, ensuring the authorities policies and procedures are correctly followed at all times..The post holder will be expected to keep accurate pocket notebook records of all enforcement work to a high-quality evidential standard and in compliance with the Police and Criminal Evidence Act 1984, Criminal Procedures and Investigations Act 1996 and other relevant legislation, guidance and codes of practice.The post holder will be required to carry out follow up visits to in cases of non-compliance, liaising with the Environmental Enforcement Team in preparation of case files for prosecution, ensuring up to date knowledge so that all actions comply with written policy and current legislation.If you would like to have an informal discussion with the recruiting manager please call Tony Lee on 01634 331131Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Environmental Services are seeking a Street Scene Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Street Scene Officer

DBS: Yes Medway Council are excited to be recruiting to this post.Medway Public Health, Health Protection Team provides a critical role in protecting the role of our local population. The team help to prevent threats to health and work with other agencies at a category 1 responder in the event of health protection incidents and emergencies as well as working with adult social care colleagues to support.The health protection team is looking for Infection Prevention and Control Advanced Practitioner, with knowledge of public health and social care. The post holder will work with the wider public health team as well as partnership agencies across local authorities, NHS Kent and Medway Integrated Care Board, UKHSA and voluntary and third sector partners. The successful applicant will report to the Senior Public Health Manager. Other aspects of the role include:Undertaking practice research, assessment of need and demand, data and financial analysis and arranging provider engagement activity where required.Working knowledge of the National IPC agenda, and an ability to translate this into operational deliveryYou will utilise and further develop your infection prevention and control (IPC) skills, experience, and knowledge within a Multi-Disciplinary Team influencing best practice for clients in their own homes receiving Domiciliary Care and for residents in Nursing and Residential Care Homes. You will be required to be adaptable with excellent interpersonal and communication skills for dynamic, changing situations.<ul><li>Reviewing national policy, understanding best practise, and setting local policy will be an integral part of this role, for all projects within the portfolio. </li><li> Demonstrate understanding of effective systems of governance and the management of clinical and non-clinical risks</li><li>Represent the service at all senior level meetings locally, nationally, and regionally, including delivering formal presentations</li><li>Collaborative working with stakeholders from voluntary, statutory, and private sectors.</li></ul>This exciting opportunity will give the successful applicant the opportunity to contribute extensively to improved public health outcomes for our children, young people and their families.If you would like to have an informal discussion with the recruiting manager, please contact Karen Chukwukaodinaka on <a href="mailto:k.chukwukaodinaka@medway.gov.uk" target="_blank">k.chukwukaodinaka@medway.gov.uk</a> Interviews are likely to be held virtually via Microsoft Teams. Full details on how this will work will be sent to you if your application is successfully shortlisted.In return we offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker </li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href="https://www.medway.gov.uk/info/200387/council_plan" target="_blank">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after <a href="http://www.medway.gov.uk/schoolsandeducation.aspx" target="_blank">education</a>, <a href="http://www.medway.gov.uk/binsrubbishandrecycling.aspx" target="_blank">environment</a>, <a href="http://www.medway.gov.uk/carehealthandsupport.aspx" target="_blank">social care</a>, <a href="http://www.medway.gov.uk/housing.aspx" target="_blank">housing</a>, <a href="http://www.medway.gov.uk/planningandbuilding.aspx" target="_blank">planning</a>, <a href="http://www.medway.gov.uk/businessandinvestment.aspx" target="_blank">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Infection, Prevention Control, Advanced Practitioner

Do you have a caring nature and a passion for making a real difference in people’s lives?We’re looking for dedicated Care Assistants to join our friendly teams across Widnes and Runcorn.With shifts available across 7 days (including weekends and bank holidays), you’ll be part of a service that truly puts people at the heart of everything we do.Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:As a Care Assistant, you will help create a safe, supportive, and homely environment for our residents – many of whom live with complex health needs or dementia.Our care homes include:<ul><li>Millbrow (Widnes) – 44-bed nursing home (general &amp; dementia care)</li><li>St Patrick’s (Widnes) – 40-bed nursing home (dementia care)</li><li>St Luke’s (Runcorn) – 56-bed nursing home (dementia care)</li><li>Madeline McKenna (Widnes) – 23-bed residential home</li><li>Oakmeadow (Widnes) – 29-bed reablement service</li></ul>You will not only provide day-to-day personal care but also build meaningful relationships with residents and their families – ensuring care is always personalised and dignified.Your Contributions:<ul><li>Experienced in providing person-centred care in line with individual care plans, including addressing personal care needs and encouraging physical support.</li></ul><ul><li>Skilled in maintaining verbal and written records and effectively communicating with service users and colleagues.</li><li>Proficient in spoken English with the flexibility to work varied hours and cover shifts as needed.</li></ul><ul><li>Strong team player committed to collaborative work within a care setting</li></ul>Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Car leasing schemes</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Karen Graham (Principal Manager) on 0151 511 7439At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values.<ul></ul>

Halton Borough Council

Halton Borough Council's Plan

Care Assistant(s) - Days & Nights

Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team: Children’s Services in Halton are on an exciting improvement journey, where significant Council investment and a dynamic and stable top team are enabling real progress towards our ambitions to become an outstanding authority. Recent feedback from Ofsted and a peer review has recognised a positive culture with staff embracing change and critically, that we’re delivering improved services for the children and families we serve.Are you ready to make a lasting difference in the lives of children and young people with SEND in Halton?We are seeking a dynamic, compassionate, and visionary leader to join our Education, Inclusion and Provision Directorate as Deputy Head of SEND and Inclusion. In this pivotal role, you will work closely with the Director and Head of Service to lead the development and delivery of SEND operations—shaping the future of services and ensuring children and families remain at the heart of all we do. You will champion a culture of solution-focused, child-centred practice and drive continuous improvement across the service.Your Contributions:<ul><li>You will have a relevant degree and significant senior-level experience in SEND management, with a proven ability to lead child-centred, solution-focused, multi-agency services.</li><li>Are you confident in your knowledge of the Children and Families Act 2014, SEND reforms, and statutory guidance, with expertise in quality assurance and compliance?</li><li>You will have strong leadership and communication skills, with experience chairing panels, deputising for senior leaders, building partnerships, and delivering impactful training.</li><li>Can you demonstrate advanced analytical and IT skills, with a track record in data analysis, financial reporting, and creative problem-solving under pressure?</li><li>A full driving licence and access to a vehicle are essential, as the role involves regular travel across the borough and beyond. Reasonable adjustments will be made under the Equality Act where appropriate.</li><li>Enhanced DBS required.</li></ul>Your responsibilities will include:<ul><li>Leading SEND casework teams and ensuring high-quality, timely decision-making.</li><li>Embedding inclusive practices and ensuring statutory compliance.</li><li>Building strong partnerships with families, schools, and health professionals.</li><li>Overseeing financial and statutory data reporting.</li><li>Driving quality assurance, auditing EHC plans, and delivering training.</li><li>Chairing panels and deputising for the Head of Service when required.</li></ul>This is more than a management role—it’s a chance to transform lives and shape a service that reflects the values of inclusion, empowerment, and excellence. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Car leasing schemes</li></ul>Next Steps: At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Benjamin Holmes mobile number 07825978476, <a href="mailto:Benjamin.holmes@halton.gov.uk" target="_blank">Benjamin.holmes@halton.gov.uk</a>Key dates: Closing date: 28 September 2025 Shortlisting: 1 October 2025 Interview panels and assessment day: 14 October 2025At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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Deputy Head of Service - SEND and Inclusion 

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Are you somebody who can create a safe and supportive environment for residents with a range of complex health conditions? Then this could be just the role for you!We are currently recruiting for Registered Nurse's for our Care Homes:<ul><li>Millbrow is a 44 bedded nursing home situated in Widnes</li><li>St Patricks is a 40 bedded nursing home situated in Widnes</li><li>St Lukes is a 56 bedded nursing home situation in Runcorn</li></ul> We have a number of roles available with shifts from 22 hours to 36.56 hoursThis role also attracts a 9.16% pay allowance with an additional 10% allowance for night nurses working 19.45 - 08.00. We recognise that it takes an individual with inspirational passion and a kind nature to make a difference to the lives of others and our Care Homes will give you the opportunity to get to know the residents and their families and help ensure that truly personalised care is delivered.You will supervise, mentor and develop a team of care workers and provide the highest standards as well as having the opportunity to work in a multidisciplinary team. Your Contributions: <ul><li>Registered Nurse with the NMC</li><li>Experience in a care home/clinical environment</li><li>Supervision of care and support staff</li><li>Maintain clinical care standards</li><li>Diploma in Nursing or related subject</li></ul>Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development</li><li>Free Car Parking at HBC sites</li><li>Flexible working arrangements</li><li>Car leasing schemes</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Karen Graham, Principal Manager - Adult Services contact details: <a href="mailto:Karen.Graham@halton.gov.uk" target="_blank">Karen.Graham@halton.gov.uk</a>At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application<ul></ul>

Registered Nurse(s) - Days & Nights 

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Seated within the Commissioning team, you'll be supporting our work within the Children's Directorate and across the wider partnership. The team supports children’s services with commissioning of a variety of services across education, social care and early help, this also includes both education and social care placements for young people. The team is bases at Rutland House in Runcorn on a hybrid basis.Hours: 37 per week. Fixed term until 31/01/2027Your Contributions:We are looking for a SEND Performance and Intelligence officer to join our team. The role will have responsibility for producing and analysing all key business intelligence performance reports for SEND/Inclusion purposes.The role will involve accurate and timely production and submission of performance information for internal reporting as well as government and external regulators and inspectors, including the submission of data returns and self-assessments.The role will assist with implementing changes with reporting systems to interpret and report upon service information. This will be used to support and facilitate service planning, performance management, and service improvement across children services.Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Clare Hunt at &lt;<a href="mailto:Clare.Hunt@halton.gov.uk" target="_blank">Clare.Hunt@halton.gov.uk</a>&gt;Interviews will take place on Thursday 23rd October 2025At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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SEND Performance and Intelligence Officer

<h4>Our Vacancy</h4>Peabody is committed to protecting its homes and resources by ensuring our tenancies are used lawfully and fairly. As an Investigation Officer, you’ll play a critical role in identifying tenancy fraud, recovering misused homes, and supporting Peabody’s efforts to maintain integrity and trust in our communities.Your day might start by reviewing a tenancy flagged for suspicious activity, planning a visit to a property, or interviewing a resident about a potential breach. You’ll carry out detailed investigations, gather and document evidence, and work with legal teams to progress cases through to enforcement. Whether you’re preparing case files, attending court, or collaborating with external fraud teams, you’ll be central to protecting our homes and the people who rely on them.You’ll be part of a small, skilled fraud team, working closely with housing officers, legal specialists, and partner agencies across London. If you're resilient, detail-oriented, and confident in managing sensitive investigations, this role offers the chance to make a real difference.You’ll be based in the Northwest region, with regular travel across sites and offices throughout London and outside if needed. You’ll need to be flexible to work onsite 2–3 days a week, with out-of-hours visits when required, often at short notice. To be successful in this role, you’re:<ul><li>Experienced in tenancy fraud investigations or similar enforcement activity (ASB, housing)</li><li>Knowledgeable in social housing regulation and tenancy law</li><li>Comfortable preparing legal case files and presenting evidence in court</li><li>Experience of conducting investigative interviews, managing conflict, and making referrals</li><li>Willing to work towards an Accredited Counter Fraud Specialist (ACFS) qualification If not already held</li><li>Resilient, self-motivated, and able to manage sensitive information with care</li></ul>Here are just a few of the benefits of working at Peabody:<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Are you ready to apply?Please click on the ‘Apply’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please contact Caroline Seery at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>Interviews will take in person on 9th &amp; 10th OctoberWe may close this advert before the advertised closing date depending on application volume.Please note: Peabody does not provide sponsorship as a licensed UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=900d1e75b589da40&amp;f=ed11c63af64557df"> Investigation Officer- Role Profile Neighbourhoods 2025.pdf </a></li></ul>





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Peabody

Investigation Officer

<h4>Our Vacancy</h4>Outreach Support Worker – Empower People to Live Independently and ThriveAre you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Colchester area. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.<h4>What your day might look like:</h4><ul><li>Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.</li><li>Support individuals with navigating welfare benefits, accessing services, and building confidence.</li><li>Liaise with external agencies to ensure customers get the right support at the right time.</li><li>Provide crisis intervention when needed, always with empathy and professionalism.</li></ul><h4>What makes this role special:</h4>This isn’t a care worker role—it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide, and advocate.You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.<h4>Could it be you?</h4>We’re looking for someone who:<ul><li>Has experience (professional or voluntary) in a supportive role</li><li>Has worked with individuals facing mental health, health-related, or employment challenges</li><li>Understands housing support needs and welfare benefits</li><li>Can provide pre-tenancy advice and ongoing tenancy support</li><li>Communicates clearly and solves problems with confidence</li><li>Holds a valid UK driving licence and has access to a vehicle</li><li>Is happy to undergo an Enhanced DBS check</li></ul><h4>What you’ll get in return:</h4><ul><li>25 days’ annual holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Flexible benefits scheme including healthcare, dental, tech, vouchers, and more</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Family-friendly policies</li><li>A role where your support helps people thrive</li></ul>Please note: Peabody does not offer sponsorship for this role.<h4>A role where your support creates independence.</h4>Interviews will be held in person at the Colchester Octagon office on Thursday 2nd October 2025.If you have any questions, feel free to contact George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a><h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=9b2a591160c80f75&amp;f=df81dea388ad7d88"> Outreach Worker Role Profile format (003) (1).pdf - Role Profile </a></li></ul>





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Outreach Support Worker

<h4>Our Vacancy</h4>Outreach Support Worker – Empower People to Live Independently and ThriveAre you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Colchester area. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.<h4>What your day might look like:</h4><ul><li>Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.</li><li>Support individuals with navigating welfare benefits, accessing services, and building confidence.</li><li>Liaise with external agencies to ensure customers get the right support at the right time.</li><li>Provide crisis intervention when needed, always with empathy and professionalism.</li></ul><h4>What makes this role special:</h4>Please note, This isn’t a care worker role - it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide, and advocate.You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.<h4>Could it be you?</h4>We’re looking for someone who:<ul><li>Has experience (professional or voluntary) in a supportive role</li><li>Has worked with individuals facing mental health, health-related, or employment challenges</li><li>Understands housing support needs and welfare benefits</li><li>Can provide pre-tenancy advice and ongoing tenancy support</li><li>Communicates clearly and solves problems with confidence</li><li>Holds a valid UK driving licence and has access to a vehicle</li><li>Is happy to undergo an Enhanced DBS check</li></ul><h4>What you’ll get in return:</h4><ul><li>25 days’ annual holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Flexible benefits scheme including healthcare, dental, tech, vouchers, and more</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Family-friendly policies</li><li>A role where your support helps people thrive</li></ul>Please note: Peabody does not offer sponsorship for this role.<h4>A role where your support creates independence</h4>Interviews will be held in person at the Colchester Octagon office on Thursday 2nd October 2025.If you have any questions, feel free to contact George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a><h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=cbe834aa1decbce9&amp;f=c4fe91afcd155c38"> Outreach Worker Role Profile format (003) (1).pdf - Role Profile </a></li></ul>





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<h4>Our Vacancy</h4>Join Our Gardening Team at Peabody – Where Every Day is a Breath of Fresh AirDo you enjoy working outdoors, getting hands-on with nature, and making green spaces shine? If so, we’ve got a role that’s right up your street.As an Estate Services Gardener, your day might begin with tackling scheduled grounds maintenance tasks—trimming hedges, planting vibrant seasonal beds, mowing lawns, and keeping weeds under control. You’ll be involved in all kinds of horticultural activities, helping to keep our estates looking their best. You’ll also play a key role in ensuring green waste is disposed of responsibly and in line with regulations.You’ll be part of a friendly, hard-working team that’s passionate about creating beautiful environments. Working closely with colleagues and residents, you’ll help shape Peabody’s outdoor spaces into places people are proud to call home.And here’s a little extra: you can refer friends to any of our roles once employed at Peabody and you will receive £250 when they commence employment!What makes you a great fit?<ul><li>You’re a people person who enjoys working outdoors in all weather.</li><li>You’ve got solid horticultural experience and are confident using powered gardening tools.</li><li>You’re reliable, proactive, and take pride in your work.</li><li>You hold a full, clean UK manual driving licence.</li></ul>What’s in it for you?<ul><li>A company van to help you carry out your duties</li><li>30 days’ annual leave (plus bank holidays)</li><li>Two paid volunteering days each year</li><li>Access to a flexible benefits scheme and discount portal</li><li>Life assurance at four times your salary</li><li>Up to 10% pension contribution</li></ul>This role requires a Basic DBS check and a full UK driving licence.Come and grow your career with us!If you’ve got questions, feel free to contact George Murphy, Talent Specialist, at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>.Interviews will be ongoing until Friday 3rd October, so don’t miss out.Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=32872af67be3353b&amp;f=36f9c33f758e0eb1"> Role Profile - Estate Services Gardener - Jan 2025.docx </a></li></ul>





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Estate Services Gardener

<h4>Our Vacancy</h4><h4>Outreach Support Worker – Empower People to Live Independently and Thrive. This role is for our Generic Longer Term services in Colchester and Tendring areas.</h4>Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Colchester &amp; Tendring area. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.<h4>What your day might look like:</h4><ul><li>Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.</li><li>Support individuals with navigating welfare benefits, accessing services, and building confidence.</li><li>Liaise with external agencies to ensure customers get the right support at the right time.</li><li>Provide crisis intervention when needed, always with empathy and professionalism.</li></ul><h4>What makes this role special:</h4>This isn’t a care worker role—it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide, and advocate.You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.<h4>Could it be you?</h4>We’re looking for someone who:<ul><li>Has experience (professional or voluntary) in a supportive role</li><li>Has worked with individuals facing mental health, health-related, or employment challenges</li><li>Understands housing support needs and welfare benefits</li><li>Can provide pre-tenancy advice and ongoing tenancy support</li><li>Communicates clearly and solves problems with confidence</li><li>Holds a valid UK driving licence and has access to a vehicle</li><li>Is happy to undergo an Enhanced DBS check</li></ul><h4>A role where your support creates independence</h4>Interviews will be held in person at the Colchester Octagon office on Friday 3rd October 2025.If you have any questions, feel free to contact George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a><h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=fbb661ace322a05a&amp;f=5fd2a24e83a5c488"> Outreach Worker Role Profile format (003) (1).pdf - Role Profile </a></li></ul>





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