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Make a Difference in Lancaster
Join us as a Casual Duty Manager and play a vital role in bringing The Storey, Ashton Hall, and other council venues to life. You’ll help create safe, welcoming spaces where events and private hires thrive, boosting local economy and supporting Lancaster’s vibrant cultural scene. Your work will contribute to community safety, inclusivity, and our commitment to tackling the Climate Emergency.

What You’ll Be Doing
You’ll supervise venue operations, ensuring safety and high standards every day. From managing bookings, setting up events, and overseeing bar operations, to conducting safety checks and handling customer enquiries, your role is hands-on and varied. You’ll also support major festivals, deliver staff training, and liaise with contractors to keep venues running smoothly.

You’ll Fit Right In If…
You have experience in entertainment venues, event supervision, and security duties, including key holder responsibilities. You’re confident with licensing, health and safety standards, and comfortable using booking systems and basic ICT tools. You’re organised, communicative, and able to work independently or as part of a team. Above all, you share our values of Working Together, Ambition, Pride, and Ownership to deliver excellent service and a safe, inclusive environment.

Ready to Join Us?
If you’re passionate about supporting events and venues, we’d love to hear from you. Find out more about what it’s like working with us, our benefits, values and culture, by visiting lancaster.gov.uk/sites/recruitment.

Why Work With Us
Our Benefits
• Generous annual leave
• Local Government Pension Scheme
• Discounted gym membership
• Cycle to Work scheme
• Car purchase scheme
• Lifestyle savings
• Health Care Cash Plan
• Volunteering days
• Wellbeing support

Flexible working friendly
We welcome discussions about flexible working and may be able to offer hybrid working, a generous flexi-time scheme, and agreed working hours to support work–life balance.

Inclusive employer
We welcome applications from all parts of the community and are committed to a diverse and inclusive workplace where everyone is treated with dignity and respect.
We guarantee interviews for applicants with a disability and armed forces veterans who meet the essential criteria.