3,771 Jobs

Job summary

Please refer to Job Description

Job description

Introduction

The Criminal Injuries Compensation Authority (CICA) is an executive agency of the Ministry of Justice (MoJ). We receive over 40,000 applications every year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have suffered. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives.

We employ around 350 people and are based in Glasgow city centre. We are a small, engaged, productive workforce with a real sense of corporate community. We want to keep improving our services and the way we work to best serve the public, meet new challenges, deliver value for money and ensure CICA is a great place to work.

The role is based 10 Clyde Place, Glasgow, G5 8AQ and we currently operate a hybrid working business model, where a typical employee works 50% of their week from the office.

The Role

The role will support the delivery of CICA's people and organisational priorities, helping to ensure the organisation has the capability, capacity and engagement required to deliver its strategic objectives.

The postholder will support the development and lead the implementation of Corporate Support priorities, including delivery of the People Survey Action Plan, Strategic Workforce Plan and Learning and Development Plan. Working closely with senior leaders and stakeholders across CICA, they will coordinate key initiatives and activity across multiple workstreams, provide insight through analysis and reporting, and identify opportunities to improve ways of working.

The postholder will provide leadership and direction to a small team with responsibility for key Corporate Support functions, including learning and development, internal communications and employee engagement activity, ensuring delivery of agreed priorities and outcomes.

This role is at Senior Executive Officer (SEO) grade. SEOs are expected to provide confident, visible leadership and take ownership of delivering high-quality outcomes that contribute to organisational priorities, including the annual Business Plan. They are skilled at building strong, collaborative relationships with a wide range of stakeholders, influencing others, and driving the successful delivery of complex work.

Key Responsibilities

Planning and Delivery:

• Support the development, coordination and delivery of Corporate Support priorities, translating strategic objectives into deliverable plans and actions
• Lead delivery of key priorities including the Strategic Workforce Plan, Learning and Development Plan and People Survey Action Plan
• Monitor progress against plans and priorities, identifying risks, issues and opportunities and escalating where appropriate.

Insight, Engagement and Continuous Improvement:

• Build effective relationships with leaders, managers and stakeholders across CICA and MoJ to support delivery of Corporate Support priorities
• Lead and coordinate people-focused groups and forums, ensuring activity is aligned to organisational priorities and supports delivery of CICA's People and Capability Plan
• Maintain oversight of actions, progress and outcomes arising from people-focused groups, providing updates and recommendations through the People Committee and supporting wider organisational governance arrangements as required
• Use workforce data, feedback and insights to evaluate performance, identify opportunities for improvement and support evidence-based decision making
• Promote employee engagement, collaboration and a culture of continuous improvement across the organisation, supporting the delivery of effective internal communications that reinforce organisational priorities.

General Responsibilities:

• Contribute to the development and continuous improvement of Corporate Support policies, processes, guidance and resource
• Provide line management for three HEO colleagues, ensuring effective performance, development and wellbeing
• Prepare reports, briefings and updates for senior leaders and governance groups as required
• Represent Corporate Support in relevant meetings, forums and working groups
• Promote equality, diversity and inclusion in all aspects of the role, ensuring compliance with ED&I policies, the Public Sector Equality Duty and the Civil Service Code
• Undertake any other duties commensurate with the grade and nature of the role, as required by the business.

Essential Criteria

• Experience of managing multiple workstreams and delivering outcomes within a complex organisation
• Experience of leading, managing or developing individuals or teams to deliver organisational objectives.
• Strong organisational and planning skills, with the ability to manage competing priorities
• Excellent communication skills with ability to communicate effectively with a range of stakeholders
• Ability to analyse information and data, identify trends and provide evidence-based recommendations to support decision making
• Experience of identifying opportunities for continuous improvement and implementing practical solutions.

Desirable Skills, Knowledge and Experience

• Experience of workforce planning, recruitment, learning and development, employee engagement, or other people-related disciplines
• Experience of supporting delivery of workforce, people or organisational plans
• Experience of leading or coordinating staff groups, forums, or engagement activities to deliver measurable outcomes and organisational improvements.

How to apply

The selection process for this vacancy will utilise Civil Service Success Profiles and will assess your Experience, Behaviours and Strengths.

Stage 1

• Applicants should provide a Curriculum Vitae (CV) and a Statement of Suitability of no more than 500 words, which demonstrates evidence of the essential criteriafor this role.
• You will also be asked to provide an example of how you have demonstrated the Leadershipbehaviour (maximum 250 words).

Lead Criterion

A sift based on the lead behaviour (Leadership) may be held if a large number of applications are received.

Stage 2

If successful at Stage 1, you will be invited to interview, which will incorporate a short presentation. You will be notified of the presentation topic in your invitation to interview.

At interview you will be asked a number of behaviour and strength-based questions. We will assess you against the behaviours listed below:

• Leadership
• Delivering at pace
• Developing self and others
• Working together

Interviews are likely to take place late August 2026 at our office at 10 Clyde Place, Buchanan Wharf, Glasgow G5 8AQ.

Following the closing date, this job advertisement will no longer be available to view. You may wish to retain a copy for your records.

A reserve list will be created and will be valid for 12 months. If further vacancies arise for this or similar roles within the organisation, candidates may be appointed from the reserve list in order of merit.

Further Information

We offer flexible working between 7am and 7pm, Monday to Friday. While we currently operate a hybrid working model, we encourage new starters to spend more time in the office during their initial period in role to support induction, training, relationship building and familiarisation with the organisation.

This role is offered on a full-time (37 hours per week) basis.

For queries about the role, please contact our Corporate Support Team by email Corporate.Support@cica.gov.uk

Reasonable Adjustments

Please tell us if you have a disability when you apply, and we can offer reasonable adjustments to help with the selection process.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Delivering at Pace
• Developing Self and Others
• Working Together

Benefits

Alongside your salary of £42,914, Criminal Injuries Compensation Authority contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/20070?entityId=20070