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New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).

Introduction:

These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.

HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital.

DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you’ll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. www.gov.uk/government/organisations/hm-courts-and-tribunals-service

Job Description:

As Executive Assistant to the Director/Deputy Director, you must have strong organisational skills; be able to quickly analyse and interpret information; and have a passion for communicating and engaging others.

Your key purpose in this role will be to support the Director/Deputy Director in their activities, ensuring effective administration of the Director/Deputy Director’s agenda.

Key Responsibilities:

As Executive Assistant, your responsibilities will include but are not limited to:

Key Responsibilities:

Administering processes to ensure the Director/Deputy Director’s inbox, diary and agenda operates smoothly, dealing with items on behalf of the Director/Deputy Director and their senior management team.
Providing diary management, administrative and business support to the Director/Deputy Director, including travel booking, hotel booking etc.
Ensuring that day-to-day business for the Director/Deputy Director is well-organised and appropriately prioritised. This includes, but is not limited to, monitoring emails, analysing requirements, highlighting urgent matters, commissions or delegate work with appropriate deadlines and monitoring responses.
Clearly recording and highlighting actions required to meet deadlines.
Managing actions and responding to emails, ensuring that requests are being progressed and tracked. Ensuring the Director/Deputy Director’s actions are delegated appropriately, taken forward effectively, and completed on time.
Ensuring the Director/Deputy Director’s instructions/views are communicated promptly and clearly.
Dealing with issues in line with the Director/Deputy Director’s view, exercising judgement in their absence.
Being a key point of contact for interaction with the Director/Deputy Director.
Acting as a key contact for those engaging with the Director/Deputy Director, confidently communicating with others and providing a steer or recommendation on what the Director/Deputy Director’s priorities are.
Communicating complex and difficult issues clearly and succinctly, highlighting the relevant issues and ensuring they are understood by the Director/Deputy Director and others.
Maintaining regular liaison with the Director/Deputy Director’s internal and external stakeholders.
Maintaining regular liaison with internal and external stakeholders - dealing with them politely, firmly, helpfully, discretely, and sensitively.
Maintaining a high level of interaction with senior leaders within the Digital and Technology Services function.
Working with the Directors’ Office and other Executive Assistants to deal with items quickly and efficiently.
Fulfilling secretariat duties to meetings chaired by the Director/Deputy Director, as needed. Communicating with the public, the judiciary, other court users and representatives of other agencies and organisations.
Contributing to key reporting activities.
Providing support to the Director/Deputy Director’s team, as necessary.

Travel:

You will be required to undertake occasional travel to other HMCTS sites in line with business needs.

Skills & Experience:

Highly organised, with the ability to provide high-quality support and advice to senior leaders and key stakeholders.
Ability to understand and manage multiple work strands and priorities, ensuring work is coordinated and delegated effectively.
Strong judgement and awareness, with the ability to identify and escalate key issues at an early stage.
Excellent collaborative working skills, building effective relationships across HMCTS to support decision-making.
Ability to provide clear, timely and appropriate advice on a range of business matters

Essential Criteria:

Experience of building and maintaining effective working relationships with colleagues at all levels of an organisation, including senior leaders and external stakeholders.
Excellent written and verbal communication skills, with the ability to communicate clearly, confidently and professionally with a range of audiences.
Experience of managing competing priorities, with strong organisational skills and the ability to work at pace and under pressure to meet deadlines.
Ability to exercise sound judgement, identify emerging issues, take appropriate action and work proactively using your own initiative.
Experience of working collaboratively as part of a team and modelling organisational values through a professional, inclusive and supportive approach.
Experience of providing high-quality administrative, business support or executive assistant support to senior leaders.
Experience of managing diaries, inboxes, actions and competing priorities within a fast-paced environment.
Experience of engaging with and supporting senior stakeholders, handling sensitive information with discretion and professionalism.

Application process:

This role will be recruited using the Success Profiles Framework during the sift and interview process.

Experience – As demonstrated in your application form.

Behaviours – You will be required to provide evidence of the following key behaviours at HEO Level.

Managing a Quality Service (at application)
Making Effective Decisions (at application)
Communicating and Influencing
Seeing the Big Picture

Strengths – The interview will involve a discussion around 2 strengths.

Role play – As part of the interview process, you will complete a short 10-minute prioritisation exercise. No preparation is required, as all relevant information and instructions will be provided by the interview panel on the day.

We will aim to sift all criteria but, in the event of a large number of applicants, an initial short sift may be conducted on Making Effective Decisions only. Candidates who pass the initial sift will either:

⁠progress to a full sift where all application assessment criteria is then assessed.
or progress straight to interview.

Reserve List:

HMCTS run a Reserve List, where candidates who are unsuccessful at interview by only a few points, can be offered other roles, at the same band, for up to 12 months. You will be able to view your status via the application screen. If you have been added to the Reserve List, your status will show either Merit or Reserve list.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Managing a Quality Service
Communicating and Influencing
Seeing the Big Picture

Benefits

Alongside your salary of £35,335, HM Courts and Tribunals Service contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team
Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone : 0345 241 5359

Recruitment team

Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/20052?entityId=20052

Salary range

£35,335 - £42,859 per year