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Job Description

The London Borough of Harrow is seeking a motivated and enthusiastic Business Support Administration Apprentice to join its Business Support Service within the Resources & Innovation Directorate. This is an excellent opportunity for someone at the beginning of their career who is keen to gain valuable workplace experience while developing professional administrative skills. Working alongside experienced colleagues, you will learn how to provide high-quality administrative support that helps services run smoothly and efficiently across the Council.

As an apprentice, you will receive hands-on training and support while assisting with a wide range of administrative duties. These will include managing correspondence, handling telephone and email enquiries, maintaining accurate records, supporting meetings and events, processing documents, updating databases and using Microsoft Office applications. You will also learn how to deliver excellent customer service, work with confidential information and contribute to the effective operation of a busy office environment. The role offers exposure to a variety of business support activities, helping you build practical skills and confidence in a professional setting.

This apprenticeship is ideal for someone who enjoys working with people, is organised and willing to learn. You do not need extensive experience, as training and development will be provided throughout your apprenticeship journey. We are looking for individuals who have a positive attitude, strong communication skills and a genuine desire to develop a successful career in business administration. By joining Harrow, you will become part of a supportive team that lives the Council's values of Working Together, Driving Delivery and Shaping the Future, while helping to make a positive difference to local communities

Please note that this is an apprenticeship position.

The successful candidate will have:

• A positive attitude and a willingness to learn new skills.
• Good communication skills, both written and verbal.
• The ability to work well as part of a team.
• Good organisational skills and attention to detail.
• A good standard of literacy and numeracy.
• Basic knowledge of Microsoft Office applications, including Word and Outlook.
• An interest in developing a career in administration and business support.
• The ability to provide friendly and professional customer service.
• Confidence in handling information accurately and maintaining confidentiality.
• The ability to manage tasks effectively and work to deadlines.
• Good IT skills and a willingness to learn new systems and databases.

For more information, please refer to the Role Profile/ Selection Criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn