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Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

Job Introduction

We're recruiting a Children's Services Support Officer to join our Corporate Parenting Business Support team.

Our team supports the social work teams in Corporate Parenting. They oversee and process payments and financial assessments for carers and external providers, as well as allowances for young people. Ensuring this work is completed to a high standard helps prevent overpayments while ensuring carers and young people receive the financial support they need. The team also provides essential administrative support and coordinates a range of statutory panels and meetings.

In this rewarding role, you'll help ensure that vital services for children, young people and carers run smoothly, accurately and on time. You'll play an important part in maintaining financial processes, supporting statutory meetings, managing information and helping colleagues deliver the best possible outcomes for children and young people.

At Milton Keynes City Council, we're dedicated to making our city a better place to live and we work together as One Council to deliver services that make a real difference every day. Our values of being Dedicated, Respectful and Collaborative are at the heart of everything we do.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 11th August 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

• Deliver high-quality business support across Children's Services, ensuring accurate record keeping and statutory timescales are met.
• Produce detailed meeting minutes, monitor actions and coordinate meetings, panels, diaries and venues.
• Process purchase orders, invoices, financial assessments and other finance-related activities using council systems.
• Provide a professional first point of contact for service users, colleagues and partner organisations, maintaining confidentiality and promoting safeguarding awareness.
• Support the induction, development and training of colleagues, temporary colleagues and apprentices, helping to create a positive team culture.
• Assist with research, service improvements and safe working practices to support changing business needs and meet health and safety requirements.

Ideal Candidate

• NVQ Level 3 in Business Administration or an equivalent qualification, or significant administrative experience that demonstrates your ability to succeed in the role.
• Strong communication skills and the ability to engage effectively with a range of audiences while handling sensitive and confidential information professionally.
• Excellent Information Technology skills, including Microsoft Office, and the ability to learn new systems quickly and confidently.
• The ability to prioritise competing demands, maintain accuracy and meet deadlines in a busy environment.
• The ability to support change, solve problems and work collaboratively to find practical solutions.
• Experience researching and gathering information to support business needs and decision-making.

As part of the pre-employment checks, should you be offered the role, we’ll carry out an Basic Disclosure and Barring Service (DBS) check.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.