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Job summary

Opportunity to use your proven health and safety expertise to champion a positive health, wellbeing and safety culture within the Housing Ombudsman Service (HOS) and drive governance, assurance and continuous improvement.

The Housing Ombudsman Service provides independent, impartial and fair dispute support and resolution services for nearly 5 million households in England.

The Health & Safety Business Partner role sits within our People function which is responsible for delivering end to end employee lifecycle services to staff and managers.

Job description

As Health & Safety Business Partner, you will play a key role in shaping and steering HOS health & safety policy framework, procedures and risk assessments to ensure legislative compliance, leading on the co-ordination of risk assessments, control measures and policy implementation and providing expert guidance to managers.

Specifically, your role will include:

• developing our health and safety policy, overseeing its implementation throughout the organisation, and continuously monitoring and reviewing;
• engaging with the Senior Leadership Team to drive a positive and pro-active health and safety culture;
• developing an understanding of, and delivering related initiatives and process for ensuring positive health and safety outcomes for a dispersed workforce;
• identifying and assessing key risks, determining adequate control measures and ensuring these are implemented; and
• managing technical compliance and assurance requirements, reviewing audit conclusions and reporting to SLT.

Person specification

Key requirements include:

• proven experience of, and knowledge and understanding of the application of, health and safety law, standards and guidance;
• demonstrable experience of conducting suitable and sufficient risk assessments by identifying hazards, who is at risk, level of risk, control measures to be implemented and residual risk and implementing a system of monitor and review;
• a successful track record of persuading and influencing at senior levels to drive improvements in health and safety; and
• experience in the use of audits, inspections and assurance checks to drive continuous improvement.

It’s an exciting time to join us and to contribute your skills to making a difference for millions of households.

For further information, please download the information pack.

CLOSING DATE: 23.59 on Thursday 23rd July 2026.

PLEASE NOTE: Following unprecedented interest in our vacancies, we reserve the right to bring forward the closing date (close it early). The role will be closed to new applications immediately if / when we receive 120 applications or at the stated closing date – whichever occurs first. Applications after the role has closed cannot be accepted. We therefore strongly recommend applying as soon as possible.

We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.

Supporting documents

https://housing-ombudsman-careers.org.uk/2021/wp-content/uploads/2026/07/Health-Safety-Business-Partner-Candidate-Information-Pack.pdf

Benefits

- 25 days annual leave, plus bank holidays
- Christmas closure days
- Flexible working
- Annual health check
- Local Government Pension Scheme membership

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Please click link to apply

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jonathan McIntyre - CJA Recruitment
• Email : cja@cjagroup.com

Recruitment team

• Email : cja@cjagroup.com

Further information

https://housing-ombudsman-careers.org.uk/job/health-safety-business-partner/