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We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. More about you<ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Group Workout Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise.All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of UKCC Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC), however, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving either of these qualifications.There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager.In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more.More about you<ul><li>Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming.</li><li>You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons.</li><li>You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students.</li><li>You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way.</li><li>Always looking to seek out development opportunities and potential ideas to further improve the service we provide.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Swimming Teacher

Join the RMG family as a CSC Team Leader and help shape the future of our Customer Service Centre!Are you passionate about leading teams, driving performance, and delivering exceptional customer service? RMG is growing, and we're looking for a motivated CSC Team Leader to inspire and support our talented advisors in Northwich.Where will I be working?Full time office based at our Northwich Office, CW9 7LNWhat will you be doing?As a CSC Team Leader, you'll:<ul><li>Lead by example, motivate, inspire, and monitor your team to achieve individual, team, and department KPIs.</li><li>Identify, develop, and maintain employee knowledge through effective training and coaching.</li><li>Deliver on all SLA metrics and KPIs, ensuring quality targets are surpassed and compliance is maintained.</li><li>Foster a “One Team Ethos” and champion “One Touch Processing” for seamless customer experiences.</li><li>Conduct regular 1:1s, plan and execute development plans, and address employment relation issues in line with RMG procedures.</li><li>React proactively to customer escalations, ensuring every customer journey is a positive one.</li><li>Monitor time and attendance, overtime budgets, rotas, and absences.</li><li>Identify and support process and business development improvements.</li><li>Analysing data and reporting on key trends, advisor performance and productivity</li></ul>What hours will I be working?37.5 hours per week - Our Customer Service Centre operates 24/7 to support our customers. The CSC Team Leader rota follows a 4-week rotation:<ul><li>Week 1: 8am–4pm</li><li>Week 2: 9am–5pm</li><li>Week 3: 10am–6pm</li><li>Week 4: 12pm–8pm</li></ul>Every 4 weeks, you'll work a weekend shift, with days off in lieu the week before and after.What are we looking for from you?<ul><li>Excellent communication skills, both written and verbal, with the ability to work with stakeholders at all levels.</li><li>Experience in team management, including training, coaching, and motivating staff.</li><li>Strong IT and data review skills, with an understanding of performance, rota management, and reporting.</li><li>Ability to manage complaints and difficult customers, and influence a positive working environment.</li><li>Previous contact centre team management experience is preferred.</li><li>Experience in Microsoft Office and knowledge of property management, leasehold requirements, and legislation is desirable.</li><li>Experience of managing in accordance with HR policies and procedures</li></ul>What does RMG offer our CSC Team Leaders?<ul><li>27 days holiday plus Bank Holidays</li><li>Free onsite parking</li><li>Potential to earn bonus</li><li>Fantastic reward and recognition scheme</li><li>Career development and extensive opportunities to progress</li><li>Themed events throughout the year</li><li>Free Healthcare cashback plan (covering optical, dental, physiotherapy, GP charges, and more)</li><li>24/7 access to remote GP services, mental health, and financial support</li></ul><ul></ul>

Customer Service Team Leader

Join our Adoption Panel Team and play a vital role in supporting safe, timely decision-making for children and families. This is a fast-paced environment where accuracy, professionalism and teamwork are key. This role is part of the Regional Adoption Agency between Medway and Kent, and this postholder will be subject to a Medway Council employment contract. You will: - Provide proactive business support to panel advisers and managers, ensuring panels run smoothly and legally. - Work confidently under pressure, managing competing priorities and deadlines. - Take accurate, high-quality minutes for panels and multi-agency meetings. - Use and maintain multiple IT systems and databases - Create and manage Excel spreadsheets, trackers and templates to monitor actions and deadlines. - Use tools like Microsoft Copilot to streamline tasks and improve efficiency. - Deliver a friendly, welcoming service to colleagues and external partners while safeguarding sensitive information.- Maths and English GCSE or equivalent is essential and min of two years experience in a similar role is desirable. About You We’re looking for someone who: - Is resilient and organised, able to manage time effectively and work under pressure. - Has strong Excel skills (formulas, filters, PivotTables) and experience setting up spreadsheets. - Can confidently take minutes and produce clear, concise records. - Is comfortable working across multiple IT systems and databases. - Is friendly, approachable and a team player, while also working independently. - Has a commitment to confidentiality and data protection. Desirable: - Experience using AI tools such as Microsoft Copilot. - Previous experience in children’s services or supporting panels/regulated processes. Why Join Us? - Flexible working with an expectation to work 2 days per week from Oakwood House, Maidstone - Subject to change - Supportive team culture and opportunities to learn and develop. - Make a real difference to children and families by supporting critical decision-making. - Medway Council is committed to Equality, Diversity and Inclusion and is a Disability Confident Employer. For an informal discussion please contact Helen Braine 03000 414 984 Safer Recruitment This post is subject to employment checks in line with safer recruitment and data protection requirements.<h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>MedPay – opportunity for pay progression</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4> </h4><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.The Adoption Panel are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our Organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important information</h4><ul><li>Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.</li></ul><h4> </h4><h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Business Support Officer - Adoption Panel Team

Medway’s Education and Special Educational Needs and Disabilities (SEND) Division is committed to support all children and young people to learn and grow and to achieve their potential in education. The Education and SEND Division covers a wide scope of services, including school admissions, place planning, Medway Test, school transport, capital developments, high-needs funding and support for pupils with Education, Health and Care Plans, early years funding and sufficiency, school improvement and effectiveness, inclusion and attendance. The Government’s ambitions for the provision of quality education and improvement plans for the SEND and Alternative Provision system are important strategic drivers for our vision for these services. The Education and SEND Division is seeking highly driven and experienced professionals to join these teams at an exciting time of change within this sector. Successful candidates will join a supportive network of professionals within the Division and across the wider People Directorate and Council. They will have the opportunity to contribute our journey of improvement and shape our service delivery to children, young people and families and Medway. They will gain knowledge and experience from highly skilled team members but will also be given the opportunity to showcase their own skills and knowledge. They will be expected to work in partnership with providers, other agencies and strategic networks. As Post-16 Programme Lead, you will lead and manage, both strategically and operationally, the Post-16 programme, including the implementation of initiatives and programmes flowing from the Post-16 Review and play a key role in developing and delivering efficient and effective processes and systems. As manager of the Careers Education, Information, Advice and Guidance (CEIAG) Team, you will ensure the successful identification, tracking and recording of those young people either NEET or Unknown. You will work in partnership with various providers and stakeholders (internal and external), including parents and carers, to maintain positive and effective relationships to ensure high-quality service delivery to clients. You will be expected to utilise your skills and knowledge in relation to partnership working, business planning, financial management, and evaluation of data to provide excellent leadership of programme plans and activity within the Post-16 area.Interviews will take place week commencing 16th February 2026.Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.





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Post 16 Programme Lead

Medway’s Education and Special Educational Needs and Disabilities (SEND) Division is committed to support all children and young people to learn and grow and to achieve their potential in education. The Education and SEND Division covers a wide scope of services, including school admissions, place planning, Medway Test, school transport, capital developments, high-needs funding and support for pupils with Education, Health and Care Plans, early years funding and sufficiency, school improvement and effectiveness, inclusion and attendance. The Government’s ambitions for the provision of quality education and improvement plans for the SEND and Alternative Provision system are important strategic drivers for our vision for these services. The Education and SEND Division is seeking highly driven and experienced professionals to join these teams at an exciting time of change within this sector. Successful candidates will join a supportive network of professionals within the Division and across the wider People Directorate and Council. They will have the opportunity to contribute our journey of improvement and shape our service delivery to children, young people and families and Medway. They will gain knowledge and experience from highly skilled team members but will also be given the opportunity to showcase their own skills and knowledge. They will be expected to work in partnership with providers, other agencies and strategic networks. Medway Council is passionate about ensuring the best possible outcomes for our children and young people, supporting them towards training, education and or employment. To help meet increased demand for our services, we are seeking a confident professional IAG team manager to lead our dynamic IAG team. As part of a highly skilled team you will have the opportunity to make a real difference to our young people and contribute to the success of the service. You will possess a strong awareness of inspirational leadership.Successful candidates will have relevant subject knowledge, experience and skills including a level 4 qualification in careers guidance or equivalent. You will have a good knowledge and understanding of the statutory duties with regard to NEETS and UNKNOWNS. If you share our passion for enabling our young people to have the best opportunities in life we would love to hear from you.The successful candidate will be subject to a standard DBS check.Interviews will take place week commencing 16th February 2026.Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.





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IAG Team Lead

How would you like to be part of an enthusiastic, fast paced, friendly team while making a difference to the children and young people of Medway?We have an exciting opportunity for the right person to join the CSWT Business Support Team.You will be required to provide complete and comprehensive administration support, dealing efficiently with telephone and other queries, arranging and minuting meetings, ensuring an accurate record is produced within timescales.You should have experience of providing a comprehensive administrative support service to multiple teams. You will have a good knowledge of Microsoft Office and be experienced in taking high quality minutes. The role requires good teamwork as well as the ability to work independently to meet the needs of the serviceYou will be educated to GCSE level or equivalent in English and Maths, together with NVQ3 in Business Administration and/or equivalent experience.This is a fixed term post for a period of 12 months. For an informal discussion about the role, please contact Natalie Morgan, Team Leader for Business support on 01634 332492.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul><h4> </h4><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.CWST are seeking to appoint a Business Support Officer. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4> </h4><h4>Important Information</h4><ul><li>Applicants must be able to demonstrate all essential requirements as listed in the job profile</li><li>Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.</li></ul><h4> </h4><h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Business Support Officer - Children's Social Work Teams

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionThe Lewisham payroll service supports the efficient operation of the Council. This includes the monthly payroll, including the completion of statutory returns, for 6500 employees, including 1500 teaching staff and a further 8000 former employees in receipt of an occupational pension.The function is strategically located in the finance service because of the significant requirement to discharge the employers responsibility properly in the context of constantly changing legislative requirements. The Head of Payroll and Pensions forms part of the senior leadership team in the Finance Service, reporting to the Director of Finance (deputy S151).The Payroll service has recently been restructured with the following outcomes achieved:<ul> <li>To review staffing levels in the light of the loss of some academies and efficiencies gained through the introduction of Oracle.</li> <li>To introduce a flatter management structure which will facilitate more succession planning and a career path for staff working in the service.</li> <li>For comparability and consistency with the pensions service which has already been through its own restructuring process.</li> <li>To provide an improved service to customers through the introduction of clearer and more consistent job descriptions and person specifications linked to a well-defined learning and development plan for all staff working in the service.</li></ul>There are two roles available, the Head of Payroll and Pensions and the Payroll Manager.What’s the role?As the Head of Payroll and Pensions you will be the strategic lead and responsible for Lewisham Councils payroll and pensions services. The annual payroll for the Council is over £170m and the value of the Lewisham LGPS is circa £1.85bn.As a member of the Finance Leadership team you will contribute to the overall leadership and management of the Finance function by taking leadership of the payroll and pensions service. Setting the direction, developing and managing an efficient, effective and responsive payroll and pensions administration service. Fostering a skilled, customer-focused, and high-performing environment which seeks to innovate and improve.You will be the Council’s principal expert on all payroll and pension related matters, offering advice and support to senior management and stakeholders on payroll and pension issues and identifying the impact and implications of national imperatives and legislation developments. In addition you will be the subject matter expert on the complex legislative framework governing pension administration, including LGPS Regulations 2013, Transitional Regulations 2014, Pensions Acts 2004 and 2011, Public Services Pensions Act 2013 and Data Protection Act 2018.What’s in it for you?&nbsp;Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance&nbsp;</li> <li>Local Government Pension scheme&nbsp;</li> <li>Flexible working and family friendly policies&nbsp;</li> <li>Season ticket and bicycle loans&nbsp;</li> <li>A range of staff discounts including local subsidised gym memberships&nbsp;</li> <li>Supportive staff networks</li></ul>What we’re looking forAs the Head of Payroll and Pensions you will be a confident, experienced and suitably qualified professional, able to utilise your detailed and extensive knowledge of the complex legislative and regulatory environment governing payroll and pensions and ensure that the service delivers to a consistently high standard.You will be a strong and highly motivated leader and team player with energy and credibility who commands the confidence of Members, senior managers, staff, business partners and stakeholders.You will be:Ambitious, driven and energetic; Visible, approachable and accessible; Resilient, determined and confident; Outward facing.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditionsThe recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Shida Ashrafi on 0208 314 6351Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/HeadofPayrollandPensions09012026" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£79,629 - £86,121 per annum (SMG3)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>&nbsp;The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills&amp;@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





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London Borough of Lewisham

Head of Payroll and Pensions

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionThe Lewisham payroll service supports the efficient operation of the Council. This includes the monthly payroll, including the completion of statutory returns, for 6500 employees, including 1500 teaching staff and a further 8000 former employees in receipt of an occupational pension.The function is strategically located in the finance service because of the significant requirement to discharge the employers responsibility properly in the context of constantly changing legislative requirements. The Head of Payroll and Pensions forms part of the senior leadership team in the Finance Service, reporting to the Director of Finance (deputy S151).The Payroll service has recently been restructured with the following outcomes achieved&nbsp;<ul> <li>To review staffing levels in the light of the loss of some academies and efficiencies gained through the introduction of Oracle.</li> <li>To introduce a flatter management structure which will facilitate more succession planning and a career path for staff working in the service.</li> <li>For comparability and consistency with the pensions service which has already been through its own restructuring process.</li> <li>To provide an improved service to customers through the introduction of clearer and more consistent job descriptions and person specifications linked to a well-defined learning and development plan for all staff working in the service.</li></ul>There are two roles available, the Head of Payroll and Pensions and the Payroll Manager.What’s the role?The Payroll Manager reports directly into the Head of Payroll and Pensions and is responsible for the running of the payroll service and the management of the team.You will be the Council's expert on payroll, the primary point of contact for complex payroll inquiries, demonstrating a specialist knowledge in a complex area. You will be expected to provide advice to senior management, service users, partners and external agencies ensuring the Council does not incur financial penalties for mal-administration, late notification and payment.You will be responsible for the comprehensive management and oversight of Lewisham Council’s payroll function, ensuring the accurate timely and compliant processing of over 6,500 salaries and 8,000 pension payments monthly.Be accountable for the integrity and efficiency of the payroll processes, with the aim to minimise the number of potential errors and, where necessary, ensuring that corrective action is implemented immediately to mitigate loss and risk to the Council.Finally, you will have the important responsibility of leading and motivating the team to ensure that a professional, high quality and responsive payroll service is in place, which demonstrates accountability, performance, continuous improvement and value for money.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance&nbsp;</li> <li>Local Government Pension scheme&nbsp;</li> <li>Flexible working and family friendly policies&nbsp;</li> <li>Season ticket and bicycle loans&nbsp;</li> <li>A range of staff discounts including local subsidised gym memberships&nbsp;</li> <li>Supportive staff networks</li></ul>What we’re looking forAs the Payroll Manager you will be an experienced manager with a detailed knowledge of&nbsp;managing, processing and reconciling a large monthly payroll budget within a payroll team to deliver a quality, proactive and customer focused payroll service. You will have an in-depth working knowledge of all aspects of payroll and statutory reporting (e.g. PAYE, tax, national insurance and pensions regulations in relation to payroll service delivery).You will be:<ul> <li>Able to interpret complex legislation and regulations;</li> <li>Able to problem solve and find solutions within regulations;&nbsp;</li> <li>Able to deal with a wide range of people;</li> <li>Able to deal with a highly pressurised work environment and manage deadlines.</li></ul>In return, we’ll offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditionsThe recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Shida Ashrafi on 0208 314 6351Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/PayrollManagerJD09012026" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£63,816 - £66,084 per annum (PO8)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





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Payroll Manager

We are currently recruiting for a Social Care Officer to contribute to the delivery of highly effective children and adult services (within Adult Social Care) in an efficient manner, including facilitating safe discharges home from acute Hospital settings and non-acute wards. The service is delivered using a strength based, personalised approach and promotes the least restrictive route of discharge and transition into Adult Social Care services from health pathways. To work closely with colleagues within the Integrated Discharge Team and with partners ensuring that person centred outcomes are met in ways which utilises available resources as effectively as possible. To work closely with health and social care staff to promote rehabilitation and enablement care post-discharge.To work within organisational policy and legislative requirements including the Hospital Discharge Service Policy and Operating Model, Health and Care Act, Human Rights Act, Equality Act, Care Act, Mental Capacity Act and Mental Health Act. To ensure appropriate information sharing in compliance with GDPR (General Data Protection Regulation).All staff working in the department have a responsibility for promoting and supporting the Council's policies and procedures for safeguarding. You should ensure that you carry out your duties and work at all times in a way that ensures the safeguarding and welfare of service users.<h4> </h4><h4>In return we will offer you: </h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailer.</li></ul><h4> </h4><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.First Response are seeking to appoint a Business Support Officer. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4> </h4><h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4> </h4><h4>Important Information</h4><ul><li>Applicants must be able to demonstrate all essential requirements as listed in the job profile</li><li>The local authority is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.</li></ul><h4> </h4><h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Social Care Officer 

Title: Treasury Manager (Property)Contract Type: PermanentSalary: £55,270 per annum to £61,018 per annum (London weighted salary) dependant on experienceGrade: 10Reporting Office: LondonWorking Location: London – West Ham LanePersona: AgileClosing Date: 29th January 2026 Interview Dates: 4th and 9th February 2026Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQLMul/woZhmmDaqTXZfy72ktaxbXWmdHDchnj2tTsxokPdTFkZj7Eba1B09n7O/sv" target="_blank">Role Profile - Treasury Manager.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>.Join our Treasury Team at L&amp;Q and shape the future of affordable housing financeAre you ready to lead and influence the provision of Treasury services at one of the UK’s leading housing associations? This is your chance to take ownership of managing the security that underpins L&amp;Q’s debt portfolio, ensuring covenant compliance and supporting projects that make a real difference to our residents.Why this role mattersOur ability to fund investment in affordable housing depends on maintaining strong relationships with lenders and meeting covenant requirements. This role ensures we optimise property assets and maintain compliance, enabling L&amp;Q to deliver its strategic objectives.Where you fit inYou’ll report to the Head of Treasury (Corporate Finance) and work in a matrix reporting structure with the Treasury leadership team, collaborating across Finance and with internal and external stakeholders to deliver L&amp;Q’s strategic objectives.If this sounds like you, we would love for you to apply!Your impact in the role:Main Duties· Manage day-to-day Treasury Property transactions to ensure covenant compliance.· Lead a rolling programme of valuations, charging, and disposals.· Prepare accurate forecasts and high-quality reporting on security analysis and future forecasting.· Maintain accurate property records and systems for charged and unencumbered properties.· Project manage professional advisors and lenders for property-related aspects of Treasury projects.Key relationships:· Internal: Finance and Legal colleagues and wider Group stakeholders.· External: Lenders, valuers, security trustees, and other professional advisorsYour work will ensure covenant compliance, optimise property assets, and support Treasury projects that strengthen L&amp;Q’s financial resilience.What you'll bring:Essential:· Practical experience leading property-related transactions (valuations, disposals, charging) within a Treasury or Finance team.· Strong communication, presentation, and influencing skills.· Ability to manage multiple projects to tight deadlines with exceptional attention to detail.· Advanced Excel skills and proficiency in Treasury and Finance systems.Desirable:· AMCT, RICS or equivalent qualification.· Experience in the housing association sector.· Familiarity with Assetcore and Salmon systems.We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! 





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London and Quadrant Housing Trust

Treasury Manager (Property)  - 7411

Help us shape local democracy. Are you interested in local issues? Do you enjoy administration and making sure the correct procedures are followed? We’re looking for a proactive, confident and calm individual with a high level of tact and discretion to work in our Democratic Services Team. You’ll be creating agendas, writing minutes and organising the workloads of some of our committees, so you’ll need to be highly organised, adaptable and interested in local community issues. You don’t need experience as a Democratic Services Officer, but we are looking for someone who has experience of working with boards, panels or working groups and knows how to organise a group of people. About the Role<ul><li>Managing work plans, creating agendas and drafting minutes for a selection of committees and boards.</li><li>Using modern digital meetings infrastructure such as video webcasting to increase participation.</li><li>Events organising, such as booking rooms, organising equipment and refreshments and managing attendance lists.</li><li>Providing meetings procedural guidance to committee members and members of the public.</li><li>Support councillor training events.</li><li>Support councillors with administration requirements (this might include assisting with IT issues and the adoption of new technology such as AI).</li><li>Working during evenings in line with our committee timetable.</li></ul>About YouWe are looking for someone who:<ul><li>Has direct experience of supporting boards, panels, committees or working groups.</li><li>Can operate with tact and discretion in a political environment.</li><li>Has excellent administrative and planning skills.</li><li>Has some experience of events management.</li><li>Has an understanding of local government and our purpose.</li><li>Has a high level of computer literacy, including Microsoft 365, virtual meetings infrastructure, and can adapt to new technologies quickly.</li><li>Is calm, confident and solutions-focussed when under pressure.</li><li>Is able to juggle multiple priorities and meetings deadlines.</li></ul>We will support your growth within the role through training, coaching and mentoring — because we believe in developing our people.This is a politically restricted postWhat we offer:<ul><li>Financial: An attractive basic salary within a clear pay structure </li><li>Holiday Entitlement: 22 days annual leave (increasing to 27 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking.</li><li>Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.</li><li>Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office. (This is additional to in person attendance required at committee meetings).</li><li>Personal Development: Invaluable training opportunities for continuing professional development.</li><li>Take a look <a href="https://tunbridgewells.gov.uk/council/jobs/whats-it-like#:~:text=a%2520great%2520pension%2520scheme%2520(including,car%2520loans" target="_blank">here</a> at all the additional benefits that we offer.</li></ul>Equal OpportunitiesTunbridge Wells – Working for Equality. We welcome applications from all sections of the community.SafeguardingThe Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.





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Tunbridge Wells Borough Council

Democratic Services Officer

Shape the future of Tunbridge WellsAre you an experienced planning professional with a passion for Development Management? This is your opportunity to step into a pivotal leadership role and make a real impact.We’re expanding our Development Management team and looking for a Team Leader to help drive forward an exciting period of growth. With the adoption of the Tunbridge Wells Local Plan and Town Centre Plan, you’ll play a key role in shaping the borough’s future.<h4>Why join us?</h4><ul><li>Lead and inspire a team of seven planning officers, working alongside another Team Leader and reporting to the Development Manager.</li><li>Influence some of the borough’s most significant developments, including major allocated sites.</li><li>Enjoy a varied role where you’ll mentor, guide and support talented professionals while managing your own caseload.</li></ul><h4>What you’ll do</h4><ul><li>Allocate workloads and manage planning applications.</li><li>Oversee performance, outputs and high-quality report writing.</li><li>Present at committee meetings (outside standard office hours).</li><li>Ensure targets are met and decisions remain consistent and robust.</li></ul><h4>What we’re looking for</h4><ul><li>Experience supervising or mentoring in a planning or development management setting.</li><li>A collaborative, supportive leadership style.</li><li>A commitment to delivering good design and positive planning outcomes.</li></ul>We’ll invest in your growth with training, coaching and mentoring, because we believe in developing our people. This is a politically restricted post.What we offer:<ul><li>Financial: An attractive basic salary within a clear pay structure. In addition to your salary, you'll receive a sign-on payment of £5,000 (50% paid on completion of probation and 50% at 18 months). This is for new staff joiners to TWBC, not internal applicants.</li><li>Holiday Entitlement: 26 days annual leave (increasing to 29 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.</li><li>Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.</li><li>Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking.</li><li>Personal Development: Invaluable training opportunities for continuing professional development.</li><li>Take a look <a href="https://tunbridgewells.gov.uk/council/jobs/whats-it-like#:~:text=a%2520great%2520pension%2520scheme%2520(including,car%2520loans" target="_blank">here</a> at all the additional benefits that we offer.</li></ul>Equal OpportunitiesTunbridge Wells – Working for Equality. We welcome applications from all sections of the community.SafeguardingThe Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment. 





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Development Management Team Leader (Planning)

Repairs &amp; Maintenance Operative – Help Keep Our Communities Safe, Functional and Well‑MaintainedAre you a skilled multi‑trade professional who takes pride in delivering high‑quality repairs and great customer service? As a Repairs &amp; Maintenance Operative at Peabody, you’ll provide a responsive and proactive repairs service across our communal and public areas, ensuring our homes, buildings and shared spaces remain safe, functional and well‑maintained.You’ll work closely with colleagues, tenants and partner teams to deliver “right first time” repairs, identify planned maintenance needs, and help us continuously improve the homes and environments our residents rely on every day.What You’ll Do<ul><li>Deliver high‑quality general repairs across Peabody stock, ensuring a “right first time” approach</li><li>Carry out multi‑trade repairs including tiling, painting, plaster patching, carpentry, glazing, minor plumbing, metalwork, fencing, paving and general maintenance</li><li>Proactively identify both reactive and planned repairs and support colleagues in developing planned works programmes</li><li>Maintain and care for tools, plant and company vehicles</li><li>Support quality assurance checks with Peabody officers and tenant inspectors</li><li>Assist with insurance claim reports when required</li><li>Ensure compliance with Health &amp; Safety, Equal Opportunities and Customer Care policies</li><li>Complete safety roles such as Fire Warden or First Aider when required</li><li>Maintain accurate electronic records using handheld devices</li><li>Assess materials required for each job, ensuring minimal waste and best value</li><li>Report defects or additional works required and arrange follow‑on jobs as appropriate</li><li>Support apprentices by providing on-the-job guidance</li><li>Work collaboratively with Caretaking, Neighbourhood, Warden and Asset Management Teams</li><li>Take ownership of positive complaint resolution and represent Peabody professionally</li></ul>What You’ll Need<ul><li>A full clean manual UK driving licence</li><li>Strong multi‑trade skills gained through formal qualifications and/or extensive practical experience</li><li>Experience delivering high‑quality repairs in a customer‑focused environment</li><li>Ability to plan, schedule and prioritise work efficiently</li><li>Competent IT skills and confidence using handheld devices</li><li>Excellent customer service skills with the ability to communicate clearly</li><li>Strong attention to detail and ability to manage multiple tasks</li><li>Knowledge of Health &amp; Safety regulations, site safety and COSHH</li><li>Awareness of personal safety and lone working procedures</li><li>Experience working in a Direct Labour Organisation (DLO) setting – desirable</li></ul>Why Join Us? When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.What We Offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Ongoing training and development opportunities</li></ul>Please Read Before Applying A Basic DBS check is required for this role. This is a mobile, hands‑on repairs position requiring regular travel across sites.Interviews will take place on Thursday 29th January.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Contact George Murphy, Talent Specialist at: <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Peabody

Multi Trade Operative

Civic &amp; Democratic Services Officer Grade 6 , SCP 22-26 £33,699 - £37,28037 Hours - Permanent Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving. Our values: Trust, Respect, Improving and Learning, and Customer Focus Job purpose To service the Council’s Committees and other bodies as required, including arranging and attending Member and Officer-level meetings, compiling reports and agendas, minutes and decision notices, despatching committee papers on time, taking and drafting minutes. To provide advice to Committee Chairmen, Members, officers and the general public on the Council’s Constitution and governance in relation to meetings, in line with legislative requirements and advice about the declaration of interests, as required. To provide advice and make arrangements to facilitate executive decision-making by individual Cabinet Members and the Cabinet, as appropriate. To deputise for the Democratic Services Manager in dealing with queries from Councillors or the Council’s Leadership Team and the delivery of functions within the service. To advise the Mayor, Deputy Mayor, Cabinet and Leadership Team and external stakeholders on civic activities, ceremonial matters and on civic protocol. Key Responsibilities <ul><li>To service the Council’s Committees and other bodies as required, including arranging and attending Member and Officer-level meetings, compiling reports and agendas, minutes and decision notices, despatching committee papers on time, taking and drafting minutes. </li></ul><ul><li>To take appropriate action to implement, or to ensure that decisions are implemented, in accordance with the decisions taken in Committee. </li></ul><ul><li>To give advice and support to Members and Officers as necessary in meetings on the Council’s Constitution and related documents and in particular procedural matters relating to meetings and about the declaration of interests, as required. To advise on the decision-making process, including on executive decision-making by individual Cabinet Members and the Cabinet, and provide advice to Committee Chairmen, Members, officers and the general public on the Council’s Constitution and governance in relation to meetings, in line with legislative requirements. </li></ul><ul><li>To be responsible for the maintenance, updating and indexing of the computerised records for Democratic Services (including the publication of information on the Committee Management Information System on the Council’s website and the MyCMIS app) and the training and development of the skills of others in the use of these systems. </li></ul><ul><li>To assist in the development and delivery of the annual Member induction and competency training programme. </li></ul><ul><li>To plan and organise and attend Mayoral/civic events and engagements. This will involve occasional evening and weekend work. </li></ul><ul><li>To provide advice on civic and ceremonial matters to Members, officers and the public. </li></ul><ul><li>To assist in co-ordinating the Mayor’s and Deputy Mayor’s calendar, provide secretarial and technical support, including updating and maintaining the Mayoral Guide and protocol. </li></ul><ul><li>To assist in co-ordinating arrangements for Operation London Bridge in liaison with the Democratic Services Manager. </li></ul><ul><li>To assist in co-ordinating the Mayor’s and Deputy Mayor’s calendar, provide secretarial and technical support, including updating and maintaining the Mayoral Guide and protocol. </li></ul>The Experience You Will Bring <ul><li>Educated to A Level standard or equivalent experience. </li></ul><ul><li>Highly effective written and verbal communication skills, including listening skills. </li></ul><ul><li>Strong interpersonal skills to gain the agreement and acceptance of others including colleagues, senior managers and Members. </li></ul><ul><li>Up to date knowledge of IT systems used by the Council, including Microsoft Office </li></ul><ul><li>Ability to work under pressure in a rapidly changing environment, making decisions and solving problems to meet operational targets, involving devising solutions and prioritising the resources available. </li></ul><ul><li>Resilience and ability to handle potentially difficult customers. </li></ul><ul><li>Experience of administering meetings and producing minutes of meetings and of writing reports and drafting speeches and press releases. </li></ul><ul><li>Previous experience in administrative roles </li></ul>Castle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all?veterans?and?care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process. Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you have queries on this role or would like to see a copy of the full role profile, please email <a href="mailto:sworthington@castlepoint.gov.uk" target="_blank">sworthington@castlepoint.gov.uk</a><ul></ul>

Castle Point Borough Council

Civic & Democratic Services Officer

Facilities and Maintenance AssistantCastle Point Borough Council Estate's - Community Halls Casual Bases - Zero Hour Contract / Grade 3 &amp; SCP 9 – £14.13 per hourWe are looking for a casual Facilities and Maintenance Assistant to work within our Recreation Service.Key Skills and Abilities<ul><li>Good interpersonal and communication skills</li><li>Ability to work independently and as part of a team</li><li>Able to respond to emergencies and unforeseen problems</li><li>General maintenance skills and ability to carry out basic handyman duties</li><li>Ability to maintain attendance and keep to a schedule</li></ul>ExperiencePrevious practical experience working within caretaking, premises management, building cleaning or building maintenance is desirable. Experience of dealing with members of the public and delivering great customer care is highly desirable.QualificationsApplicants must hold a current full clean driving licence and have access to a vehicle, as travel within the area is required.Not only is this a great role for the right candidate, but you also get some great benefits including:<ul><li>27 days annual leave (pro rata)</li><li>FREE Gym membership</li><li>Local Government Pension Scheme</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mike Todd - <a href="mailto:MTodd@castlepoint.gov.uk" target="_blank">MTodd@castlepoint.gov.uk</a>The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment. Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.





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Facilities and Maintenance Assistant

Casual Swimming InstructorLocations: Runnymede Leisure Centre (Benfleet) &amp; Waterside Farm Leisure Centre (Canvey Island) Pay: £15–£19 per hour (depending on qualifications) Contract Type: CasualClosing Date - 8/2/2026Castle Point Borough Council is looking for enthusiastic and committed Swimming Instructors to join our vibrant Swim Academy team. Whether you're newly qualified or looking to develop your skills, we offer a supportive environment and full training to help you thrive.About the RoleAs a Swimming Instructor, you’ll:<ul><li>Coach pupils aged 4+ in all aspects of swimming.</li><li>Design and deliver safe, progressive, and fun lessons.</li><li>Work closely with the Swim Academy Lead and team to ensure high-quality service delivery.</li><li>Maintain and update your coaching qualifications.</li><li>Work flexible hours to suit the needs of the business.</li></ul>What We’re Looking ForWe welcome applications from both qualified instructors and those looking to train. Ideally, you will hold:<ul><li>Swim England Level 2 Certificate or STA Award/Certificate</li><li>RLSS NRASTC Qualification (desirable)</li></ul>You should also be:<ul><li>Friendly, well-presented, and customer-focused.</li><li>Motivated, organised, and able to work under pressure.</li><li>Creative in lesson planning and confident in working with children of all abilities.</li></ul>Safeguarding &amp; CommitmentThis role requires an Enhanced DBS check. Castle Point Borough Council is committed to safeguarding children and vulnerable adults and expects all employees to share this commitment.We are proud to be an Equal Opportunities Employer.Casual Employment InformationAs a casual employee, you can choose whether to accept offered shifts. Once accepted, you are expected to attend work. Engagement ends at the end of each shift, and there is no obligation for future engagements.Interested?For an informal discussion, please contact Jack Lloyd, Swim Academy Lead at <a href="mailto:jlloyd@castlepoint.gov.uk" target="_blank">jlloyd@castlepoint.gov.uk</a>.<ul></ul>

Swimming Instructor

DBS Check:Enhanced Job Location - Runnymede &amp; WatersideGrade 3 , SCP 9 -12 - £27,254 - £28,598Job Closing - 8/2/2026Job Title: Wellness InstructorCastle Point Borough CouncilCastle Point Leisure is looking for an empathetic, motivated, and qualified Wellbeing Instructor to guide our community toward healthier, happier lives. You won’t just be teaching exercises; you’ll be a vital partner in our users’ journeys toward total vitality.Key Responsibilities<ul><li>Empower &amp; Inspire: Guide individuals through our Health &amp; Wellbeing programmes, helping them overcome barriers to activity with compassion and expertise.</li><li>Holistic Coaching: Conduct personalized inductions and "DOSE" chemical education, ensuring every member feels seen, supported, and confident.</li><li>Personal Training with Purpose: Deliver high-quality training sessions focused on functional longevity, mental wellbeing, and physical strength.</li><li>Community Connection: Foster a welcoming, inclusive, and social atmosphere where every member—regardless of age or ability—feels they belong.</li><li>Safe Havens: Ensure our facilities remain a clean, safe, and pleasant sanctuary for our members to focus on their wellness.</li></ul>What You Bring:<ul><li>A People-First Mindset: Exceptional customer care skills with the ability to build rapport and listen to the unique needs of our diverse community.</li><li>Qualified Expertise: A Level 3 Certificate in Personal Training (REPs/CIMSPA) and a Current First Aid Qualification.</li><li>Experience: A background in gym or community leisure settings with a proven ability to adapt coaching styles for everyone from "Legends" to newcomers.</li><li>Organisational Heart: Diligence in maintaining client records and a "Health &amp; Safety first" approach to ensure a worry-free environment for all.</li></ul>What We Offer:Castle Point Borough Council provides a competitive salary and benefits package within a team that truly values work-life balance and mental health. We are a dedicated "Safeguarding First" employer, committed to the welfare of our community and our staff.





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Wellbeing Instructor ( Fitness Instructor )

DBS Check:Enhanced Group Ex Wellbeing InstructorSalary: £18 (30 mins) | £22 (45 mins) | £25 (55 mins)Role:At Castle Point Leisure, our classes are more than just workouts - they are the highlight of our members' day. We are looking for a Wellbeing Group Exercise Instructor who is passionate about the Whole-Person approach. Your mission is to deliver inclusive, high-energy, and soul-lifting sessions that improve physical strength, foster social connection, and boost mental health.Key Wellbeing ResponsibilitiesHolistic Class Experience<ul><li>The "DOSE" Factor: Design and lead sessions that intentionally trigger the body's natural feel-good chemicals: Dopamine, Oxytocin, Serotonin, and Endorphins.</li><li>Versatile Delivery: Lead a diverse range of heart-healthy and mind-clearing sessions, including:<ul><li>Les Mills Body Pump: Building functional strength for daily life.</li><li>Aqua &amp; Active Aerobics: Creating low-impact, joyful movement for all ages.</li><li>Indoor Cycling: Driving cardiovascular health and mental resilience.</li></ul></li><li>Inclusion by Design: Expertly adapt intensities to ensure everyone—from our "Legends" to those on a 12-week wellbeing referral—feels successful and safe.</li></ul>2. Safety, Care &amp; Connection<ul><li>A Sanctuary for Health: Maintain a safe, welcoming, and hazard-free environment. You aren't just checking equipment; you are ensuring the "vibe" is perfect for positive change.</li><li>Intuitive Monitoring: Watch for more than just technique; stay attuned to participant fatigue, mood, and confidence, offering a supportive word exactly when it’s needed.</li><li>The Social Pillar: Actively encourage the social side of our classes—helping new members find friends and promoting the post-class "café culture" to combat loneliness.</li></ul>3. Community Impact &amp; Growth<ul><li>Inspiring Longevity: Promote classes and Health &amp; Wellbeing, helping members see their fitness as a lifelong journey rather than a short-term fix.</li><li>Retention through Rapport: Use your personality and enthusiasm to build "trusted and enduring relationships," making members look forward to every visit.</li><li>Advocacy: Act as a wellbeing ambassador for Castle Point Borough Council, representing our values of Trust, Respect, Customer Focus and Continuous Learning.</li></ul>4. Professional Wellness Standards<ul><li>Evolution: Attend wellbeing-focused training and development to keep your routines "fresh" and evidence-based.</li><li>Integrity: Maintain all certifications and administrative tasks with a "Quality First" mindset, ensuring our community receives the gold-standard care they deserve.</li></ul>





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Wellbeing Instructor ( Group Exercise Instructor )

<h4>The role:</h4>Southwark Council’s Internship programme is for Southwark residents aged 16-25 who may be looking to get a great first stepping stone into the world of work. We are excited to announce our upcoming internship cohort to start in March 2026.The programme will run for 12 weeks and will incorporate three key elements:<ul><li>Paid work experience</li><li>Master classes</li><li>A group project</li></ul>What will you gain on the internship programme?Gain Transferrable Skills<ul><li>Interns are able to gain skills such as: communication, adaptability, time management, organisation, etc. The experience itself will assist them in gaining meaningful employment, as they are able to evidence knowledge of local government in interviews and their ability to carry out a role.</li></ul>Develop Professional Contacts<ul><li>Interns will network as part of the experience, which will give them professional contacts. These contacts can help them to secure future employment, advice in their chosen profession and career advice. As part of the support from our team, we will be holding a masterclass on networking.</li></ul>Clarification on Future Career<ul><li>Internships give people the opportunity to try working in new and exciting services and potentially areas of interest, to narrow down their career path.</li></ul><h4>About you:</h4>We’re looking for enthusiastic, curious and motivated individuals who are ready to take their first steps into the world of work. You don’t need previous experience - what matters most is your interest in learning, growing and getting involved.You’ll bring a positive attitude, an open mind, and a genuine willingness to try new things. Whether you’re supporting a project, meeting new people or learning how different teams work, you’ll approach each task with confidence and a desire to do your best.You’ll also be someone who:<ul><li>Enjoys working with others and building positive relationships</li><li>Is dependable and willing to take responsibility</li><li>Approaches challenges with flexibility and a can-do mindset</li><li>Is keen to explore different career paths and understand how the Council serves residents</li><li>Wants to contribute to meaningful work in your community</li></ul>Most importantly, you’re excited to be part of a supportive team and ready to make the most of this opportunity.*<h4>We have Internship opportunities available in the following service areas:</h4>Local Economy Team: Join our Local Economy team as an intern and play a vital role in shaping activities that contribute to the Southwark 2030 vision of a strong and fair economy. In this role, you will support Southwark’s town centres and high streets to thrive as vibrant, cleaner, greener, and safer spaces for residents and visitors. You will research the needs of local entrepreneurs and business owners to help inform strategy and programme design, while also building relationships with Southwark’s wider business community to foster collaboration and growth. This internship offers a unique opportunity to gain hands-on experience in local economic development while developing valuable skills in research, stakeholder engagement, and project delivery.Adult Social Care Personal Budget Service: In this role, you will work on an exciting projects including Supporting the annual price review of our care provisions, helping collate external rate requests for year 26/27, recording and maintaining accurate information, supporting and organising meetings, and working closely with Service managers, social workers, placement colleagues, and external providers. You will bring analytical skills and attention to detail, especially when working with financial data and a collaborative mindset, with the ability to work with both internal teams and external providers. You’ll be part of a dedicated Payments team within the Personal Budgets and Client Finance Service. We provide vital payment functions for Adult social care services. Our culture is collaborative and supportive, with opportunities to learn, develop and play a key role in shaping better outcomes for residents.*<h4>Additional information:</h4>The Internship programme is for 12 weeks and open for residents aged 16-25, please only apply if you meet the requirements.We are a Living Wage employer and in line with our aims of leading by example, at the minimum our Interns will be paid at the London Living Wage.About Southwark:Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.We particularly welcome applications from members of the Black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.Benefits:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a>Disability Confident (guaranteed interview) Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care.</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>Recruitment timetable:The interview process will include an in-person assessment centre, followed by interviews for candidates who successfully progress to the next stage.Closing date: 11:59 PM on 29 January 2026**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Stage 1 - Assessment centres: 10-12 February 2026Stage 2 - Interviews: 17-19 February 2026Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2690891&amp;ptId=110719" target="_blank">Click here to view the Intern Placement Role Profile</a></li></ul>





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Southwark Council

Intern Placement

<h2>About the job</h2>Salary: £53,460 - £56,681 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: PermanentAs Designated Social Care Officer, you will be responsible for the strategic development, operational delivery, and continuous improvement of Children’s Services and statutory social work interventions relating to Special Educational Needs and Disabilities (SEND).You will act as the lead officer for Social Care within the Local Area SEND Service, influencing the design and delivery of services that reflect the needs and voices of children, young people, and families. Working closely with NHS and Department for Education colleagues, you will help shape a coherent, joined-up SEND strategy that meets our legal duties under the Children and Families Act 2014 and the SEND Code of Practice (2015).Key Responsibilities:<ul><li>Provide strategic leadership for social care elements of the Local Area SEND strategy.</li><li>Collaborate with multi-agency partners to design and deliver integrated, person-centred services.</li><li>Use intelligence, data, and insight to inform service development and drive performance.</li><li>Champion the voice of children, young people, and families – ensuring they are heard and reflected in decisions.</li><li>Strengthen cross-sector relationships, including with education, health, voluntary sector partners, and the Parent Carer Forum (EPIC Luton).</li><li>Support the transition of young people with SEND into adulthood through effective cross-agency planning.</li></ul>Please note this role does not attract sponsorship<h2>About you</h2>You are a dynamic, influential professional with deep expertise in SEND and a strong background in social care. You are passionate about achieving positive outcomes for children and families and bring strategic thinking, partnership-building, and a solution-focused mindset.You will bring:<ul><li>A recognised professional qualification in Social Work.</li><li>Significant experience leading and developing SEND services in collaboration with multi-agency partners.</li><li>A strong track record of motivating and managing teams to achieve performance outcomes.</li><li>In-depth knowledge of key SEND legislation and policies, including the Children and Families Act 2014, SEND Code of Practice, and equalities legislation.</li><li>Proven ability to increase participation of families in service design and delivery.</li><li>Excellent communication, influencing, and negotiation skills – with the ability to work across all levels and sectors.</li><li>Experience of preparing high-quality reports and strategic briefings to shape service direction.</li></ul>Why Join Us?This is a rare opportunity to play a central role in shaping the future of SEND services in Luton. You’ll be part of a forward-thinking, collaborative leadership team committed to innovation, inclusion, and co-production. We offer a supportive work environment where your expertise will directly contribute to improving outcomes for children and families across the borough.<h2>About us</h2>Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:linked to length of service and grade</li><li>Buying annual leave scheme:buy up to 20 days additional annual leave</li><li>Career Pathways:step up in your career or move into a specialist area</li><li>Pension scheme:with generous employer contributions of up to20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:great value savings on local bus travel</li><li>Friday Funday Socials -One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662946&amp;ptId=12208" target="_blank">download: PREF105708 M5 Designated Social Care Officer for SEND - JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1662947&amp;ptId=12208" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

Designated Social Care Officer for SEND

<h2>About the job</h2>Salary: £39,152 - £41,771 a year pro rata plus £5,000 market supplement and £963 essential car user allowance (subject to criteria) Hours per week: 37 Contract type: Fixed Term for 2 yearsThis position is available as a secondment opportunity for 2 years. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.We are looking for Occupational Therapists to join our supportive and growing team in Adult Social Care where you will be working to promote the independence, inclusion and well-being of all adults with social care needs. You will be working in a Strengths Based way enabling people to: • Have dignity, choice and control in their lives • Live safe, healthy and fulfilled lives • Have an active role in a stronger and prosperous community • Identify the support they need in order to achieve the goals and outcomes that are important to them. This role will involve working both independently and as part of a multidisciplinary team to promote the independence of adults and older people in our diverse community. Using a strengths based approach, the emphasis is on promoting enablement and reablement to empower people to live as independently as they can for as long as they can. You will complete a variety of assessments and interventions to overcome occupational barriers using new techniques and technologies, moving and handling skills, specialist equipment, and environmental adaptations.Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for someone who will be self-motivated, positive, flexible and innovative. You will need to be able to work collaboratively and promote the benefits of working as one multi-disciplinary team across health and social care.You’ll need to be organised and be able to make professional judgements while working with a variety of complex and challenging cases. Applicants for this public-facing post will need to demonstrate excellent communication skills, maintain quality records and write clear, concise reports.You’ll have the opportunity to develop your existing knowledge of the legislation and regulations governing Social Care, Housing, and Health &amp; Safety, and how to interpret this in a modern context including personalisation, eligibility criteria, safeguarding and mental capacity.As a qualified Occupational Therapist you will hold professional registration, and have experience in health and social care and as well as experience of partnership and inter-agency working.If you think you could become an asset to the team, then please do not hesitate to get in touch. We look forward to receiving your application.<h2>About us</h2>Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:linked to length of service and grade</li><li>Buying annual leave scheme:buy up to 20 days additional annual leave</li><li>Career Pathways:step up in your career or move into a specialist area</li><li>Pension scheme:with generous employer contributions of up to20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:great value savings on local bus travel</li><li>Friday Funday Socials -One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1685005&amp;ptId=12210" target="_blank">download: Occupational Therapist JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1685006&amp;ptId=12210" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Occupational Therapist - Adult Social Care

<h4>Job summary</h4>Ready to be the friendly face of IT at HM Land Registry? As a Local Systems Administrator, you’ll keep colleagues connected and confident—solving issues fast, guiding change so it lands well, and making sure our site’s kit and records are spot‑on. If you enjoy hands‑on problem‑solving, clear communication and collaborating across a supportive community, we’d love you to join us and help deliver great public service for everyone.Check out the video below to see what it is like to work in Digital Careers at HMLR:<h4>Job description</h4>As a Local Systems Administrator (LSA), you’ll provide friendly, efficient 1st/2nd line support for locally based systems and applications, helping colleagues at your site to stay productive and secure. You’ll keep our IT asset records accurate and up‑to‑date, manage central and local work queues to agreed service levels, and ensure new services transition smoothly into business‑as‑usual so that end‑user change “lands well” across the office.<h4>Key Responsibilities</h4><ul><li>Provide effective technical support for local systems and infrastructure, resolving incidents and problems promptly and escalating when needed.</li><li>Manage assigned requests in line with Incident Management and ISO20000 standards.</li><li>Maintain accurate documentation and asset records, using available tools to diagnose issues and report statistics.</li><li>Liaise with stakeholders, suppliers and vendors to support change and problem resolution.</li><li>Install, configure and administer hardware and software components.</li><li>Contribute to local IT projects and provide technical advice.</li><li>Support office moves and equipment relocations, ensuring compliance with local requirements.</li><li>Develop and maintain technical knowledge, supporting and encouraging team members.</li><li>Assist other offices remotely or on‑site when required.</li></ul> <h4>Additional Information</h4><ul><li>No current line management or budget responsibilities, but future opportunities may arise.</li><li>Some physical activity is required for moving IT equipment.</li><li>Travel to other sites may be necessary.</li><li>100% office-based in our Leicester office</li></ul><h4>Person specification</h4>To meet the requirements for this role you will hold an ITIL Service Management Foundation accreditation or a willingness to study and have knowledge and experience of working in an IT environment and in IT incident management.With an understanding of IT infrastructure, you will have experience of dealing with windows related incidents and a sound knowledge of end user IT services and the technology that underpins them in a business environment. You must also be able to provide excellent customer support via a Service Management Framework and play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced.For more information about this role and the full Job Description, please see the attached Candidate Pack.<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Managing a Quality Service</li><li>Working Together</li><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>ITIL Service Management Foundation accreditation or willingness to study</li></ul><h4>Benefits</h4>Alongside your salary of £32,119, HM Land Registry contributes £9,304 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a>#WeAreHMLRAt HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.<ul><li>We have integrity– we value honesty, trust and doing the right thing in the right way.</li><li>We drive innovation– we are forward-thinking, embrace change and are continually improving our processes.</li><li>We are professional– we value and grow our knowledge and professional expertise.</li><li>We give assurance– we guarantee our services and provide confidence to the property market.</li></ul>Please click here for further information on our rewards package: <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruit…</a>.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.To apply, firstly you will need to complete the first stage of the online application form and the Civil Service Verbal Reasoning Test. If you pass the test, you will then be invited to complete the full online application form, in which you will need to complete a CV section and a Personal Statement.The closing date for the test and full application form is 11:55pm on 25th January 2026. You must ensure you build in sufficient time to complete the full application form if you pass the online test. It is recommended that you complete the practice test first. For more information about preparing for the Civil Service Verbal test and access to the practice test, please follow this link: <ul><li><a href="https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests" target="_blank">https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests</a></li></ul>In the CV section of the full online application form, please enter your qualifications and work history. The CV will be assessed against the following: <ul><li>ITIL Service Management Foundation accreditation or willingness to study</li><li>Knowledge and experience of working in an IT environment</li><li>Knowledge and experience of IT Incident Management</li></ul>The Personal Statement section (in no more than 250 words) should be used to outline your skills and experience for the role and detail how you meet the following essential experience criteria:<ul><li>Ability to provide excellent customer support via a Service Management Framework</li><li>Ability to play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced</li></ul>The sift will take place shortly after the closing date.In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the lead essential experience criteria on the CV being:<ul><li>Knowledge and experience of working in an IT environment</li></ul>A full sift only carried out on those applications that pass the initial sift stage.If successful at the shortlisting stage, you will be invited to attend a telephone assessment to discuss your application and previous experience. Further details will be provided at a later stage.If you are successful in passing the telephone assessment, you will then be invited to attend an interview held in person at the Leicester office. Further details will be provided on invitation to interview. The blended interview will assess the technical skills, behaviours, and experience listed in the attached candidate pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. Candidates may refer to notes within their interview, but they should be used as a prompt only. You should ensure you read the attached Candidate Pack fully before submitting an application.Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date. HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, please notify us of this at application stage where possible or during the process as soon as it becomes a requirement.If you would like further information about the use of your personal data, please click on the link below: <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">Job Applicant Personal Information</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Steve Blair</li><li>Email : <a href="mailto:Steve.Blair@landregistry.gov.uk" target="_blank">Steve.Blair@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a> <h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMDAmdmVyaWZ5PTBmODJkODVjNTk3OTlmYWEyNzdmNjJjYzJlZDU2YzBjJnJlcXNpZz0xNzY4MDE5NzU4LTJmYWZhNDc2Nzg2M2RmNmI5N2JkODQ5ZDNiMTBmNWM4ODI0MzI4YWE=" target="_blank">Local Systems Administrator Candidate Pack Opens in new window</a> (pdf, 1544kB)

HM Land Registry

Local Systems Administrator

<h4>Job summary</h4>We are looking for an exceptional Head of Programme to head up Ofgem’s delivery of the government’s ambitious Warm Homes Plan. This high-profile role will oversee a complex, multi-disciplinary programme designed to make homes warmer, greener, and more affordable to heat. You will provide strategic programme management leadership across multiple workstreams, ensuring clarity of direction, robust governance, and effective prioritisation. Acting as a trusted advisor to the Senior Responsible Owner (SRO) and senior leadership, you will manage programme risks, resources, and critical decision pathways. Alongside this, you will champion inclusive leadership, foster professional development, and embed Ofgem’s values throughout the team. This is a unique opportunity to shape a transformative programme that supports consumers and accelerates the UK’s journey to net zero.<h4>Job description</h4>Key Responsibilities <ul><li> Input, and co-ordinate input into business case as required;</li><li> Grow and manage a high performing programme team;</li><li> Identify and manage stakeholder relationships, highlighting the need for senior level engagement. Manage relevant internal and external relationships;</li><li> Communicates the vision and translate it into delivery objectives for the team;</li><li> Provides direction and guidance on development to the team;</li><li> Identify, secure, schedule and manage programme resources;</li><li> Oversee risk and issue management, and ensure mitigations are in place</li><li> Ensure realisation of benefits for customers;</li><li> Put in place and maintain effective programme controls, governance, reporting and assurance frameworks ;</li><li> Works with project leads and other stakeholders to ensure that dependencies are actively managed. Resolve issues between various programme elements;</li><li> Lead the programme to deliver the agreed outcomes within time, cost and quality constraints.</li></ul>In line with the Government Project Delivery capability framework – <a href="https://projectdelivery.gov.uk/pdcf/programme-manager-g6/" target="_blank">Programme Manager G6.</a>Additional Responsibilities<ul><li> Implement and promote Government Project Delivery Profession best practice, and engage with the wider Ofgem project delivery profession to support sharing of best practice and improved ways of working.</li></ul>Key Outputs and Deliverables <ul><li> Set up, maintain and improve, a framework for the management, monitoring and evaluation of the programme, including strong links with the wider Ofgem and DESNZ;</li><li> Produce updates, report and other programme documentation to agreed content and deadlines;</li><li> Input into drafting of communications, briefings, process and governance materials relevant to the programme;</li><li> Establish, and keep under review, clear responsibilities and ways of working, within Ofgem and with DESNZ. </li></ul><h4>Person specification</h4>Essential Criteria:<ul><li> Robust experience of leading significant change or transformation programmes (LEAD)</li><li> Strong track record of engaging with and influencing stakeholders at senior level (LEAD)</li><li> Experience of leading a change team</li><li> Skilled collaborator and strong communicator, able to work across a wide range of teams</li><li> Programme management, transformation, change Management practices qualification (or equivalent experience), for example: <ul><li>PRINCE2 Practitioner</li><li>Managing Successful Programmes Practitioner</li><li>Management of Risk Practitioner</li><li>Managing Portfolios Practitioner</li><li>Managing Successful Programmes Advanced Practitioner</li><li>APM Chartered Project Professional</li><li>Project Leadership Programme</li></ul></li><li>Leading and Managing Project Workstreams</li></ul>Desirable Criteria:<ul><li> Proven aptitude for leadership through management of others (line/project/matrix management)</li><li>Understanding of the energy sector</li></ul><h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Delivering at Pace</li><li>Seeing the Big Picture</li><li>Working Together</li><li>Leadership</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>You will also be asked to prepare presentation. Full details of the ​presentation will be included in the invitation to interview.</li></ul><h4>Benefits</h4>Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a copy of your CV anonymising all details where necessary.You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>]. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lucy Dowding</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website. <h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTAmdmVyaWZ5PTU5YzdlODI4NGE5Njc2YjJiZjcwZTgxOWZlOTcyMmM2JnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Role Profile_444171 Head of Programme Opens in new window</a> (pdf, 159kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTEmdmVyaWZ5PTJmMGIxNmUyNDA4ZDkyYTFjNDc4NWVkMTNmNjhlMzZjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Candidate Pack_444171 Head of Programme Opens in new window</a> (pdf, 653kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTImdmVyaWZ5PWZhYmY0MDQ4MmVjOGZjMWQwMzFiYjNjMjVmM2NlOTVjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Terms and Conditions Apr25 Opens in new window</a> (pdf, 335kB)

OFGEM

Head of Programme

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.If you’re customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts &amp; Tribunals Service (HMCTS). About usHMCTS is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Spread nationally over several sites, our Courts and Tribunal Service Centres (CTSCs) deliver services through several jurisdictions known as ‘service lines’. These include Social Service &amp; Child Support, Family Public Law, Probate, Crime, Immigration &amp; Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings. Your roleAs Operations Manager at the CTSC you will lead the day-to-day running of our services. You will oversee case administration, customer contact management, and other administrative operations across one or more sites. This will include both operational management to improve service performance, establishing a consistent service, as well as responsibility to develop and implement strategies that deliver organisational objectives and change.You will hold line management responsibility for a minimum of 3 HEO Service Delivery Managers and inspire and engage your teams to deliver effective outcomes, communicating business objectives in an operational context. Led by the Grade 6 Head of Operations, you will ensure effective deployment of resources within allocated budgets and foster relationships with a wide range of stakeholders to ensure effective service delivery. These will include user groups and judiciary, as well as wider regional and service partners to ensure cohesive cross-jurisdictional delivery. Your skills and experience<ul><li>Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.</li><li> Experience of working in an administrative role in a customer-focussed environment</li><li> IT proficient with the ability to learn and adapt to different technologies and software</li><li> Excellent communication, organisational and prioritisation skills </li></ul>If you are ready to take on a challenging and rewarding role apply today.For a full job description, please read supporting document included below before applying.Further detailsNew recruits to the Civil Service joining MoJ are expected to join at the band minimum.Ways of workingStandard full time working hours are 37 hours per week Monday to Friday. There is an expectation that you can be flexible with your working hours to accommodate the needs of the business.HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. A minimum of 30 hours per week will be required for this role.Non-contractual hybrid working is currently available. Hybrid working arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule.Occasional travel to other sites For this post, occasional travel to other National Services sites may be required.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Making Effective Decisions</li><li>Leadership</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>Experience Question</li></ul><h4>Benefits</h4>Alongside your salary of £42,914, HM Courts and Tribunals Service contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555</a>

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