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Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues. So, what are you waiting for? Join a community that cares about you!More about your roleIn this role you will be managing the contractors who carry out repairs and maintenance for our customers. Essentially, you'll be the link between the business and contractors, ensuring everything runs smoothly, safely, and within budget. You'll make sure they deliver quality work on time and at the right cost. Key things you'll do: <ul><li>Oversee contractor performance and ensure compliance with contracts. </li></ul><ul><li>Check and validate costs, manage budgets, and handle final accounts. </li></ul><ul><li>Use data and reports to monitor trends and make improvements. </li></ul><ul><li>Work closely with contractors and internal teams to solve problems and keep projects on track. </li></ul>Essential Criteria <ul><li>Strong knowledge of SOR (Schedule of Rates) and NHF frameworks. </li></ul><ul><li>Experience in responsive repairs, voids, and planned maintenance. </li></ul><ul><li>Skilled in cost validation, valuation, and final accounts. </li></ul><ul><li>Experience with financial reporting and BI dashboards. </li></ul><ul><li>Ability to interpret contractor data (costs, performance, trends). </li></ul>More About youYou're a confident and organised professional who thrives on keeping things running smoothly. You have experience managing contractors and understand how to balance quality, safety, time, and cost. You're commercially aware, with a sharp eye for detail and a proactive approach to problem-solving. You're comfortable working with data and reports to spot trends and make improvements, and you can manage budgets and validate costs with ease. Building strong relationships comes naturally to you, whether it's with contractors or internal teams and you know how to communicate clearly to keep projects on track. If you enjoy taking ownership, solving challenges, and making sure everything is delivered to a high standard, this role is for you. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Places for People

Quantity Surveyor/Contract Manager

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&amp;T (Landlord &amp; Tenant) and Developers.This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none.Where will you be located?Working sited based, you'll be conveniently located to visit your developments across the South East of England, and attend our Head Office in Hoddesdon (EN11 0DR) once per monthWhat are some of the tasks you will be doing?Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will....<ul><li>Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease.</li><li>Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works.</li><li>Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements.</li><li>Be aware of the Compliance, Health &amp; Safety and M &amp; E requirements of Residential Management and that your sites are fully compliant.</li><li>Ensure a fully documented audit trail for site visits; meetings (formal and informal)</li><li>Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage.</li><li>Ensure all consultation procedures are followed.</li><li>Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place.</li></ul>What are we looking for?<ul><li>Block/Estate Property Management experience in a previous Property Manager role</li><li>The ability to understand leases, service charge budgeting and associated legislation.</li><li>Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites</li><li>The ability to build and maintain key relationships both internally and externally.</li><li>Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills.</li><li>Excellent organisational skills</li><li>Confident, with a customer centric mindset</li><li>A full UK driving licence and car</li></ul>What does RMG have offer you?You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:<ul><li>27 days holiday plus all Bank Holidays</li><li>Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services</li><li>Sponsorship for study and professional qualifications (up to 4 study days)</li><li>Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)</li><li>As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!</li></ul>About UsJoin the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.<ul></ul>

Property Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!PfP Thrive is Places for People's skills and learning academy, designed to develop talent within our organisation and across the housing and construction sectors. We provide high-quality training, apprenticeships, and future skills learning that address sector-wide skills shortages and help our people and partners thrive in a changing industry. More about the roleAs an Internal Quality Assurer (IQA), you will play a critical role in maintaining the highest standards of assessment and compliance across our Housing qualifications and apprenticeship programmes. Your expertise will ensure that learners receive exceptional support and that all delivery meets regulatory and awarding body requirements.In this role, you'll oversee quality assurance processes for Housing Diplomas (up to Level 5) and Housing Apprenticeships (up to Level 4), working closely with assessors and trainers to uphold best practice. You'll bring a strong understanding of social housing legislation—including the Social Housing Regulation Act 2023, Awaab's Law, and Fit for Habitation—ensuring our programmes reflect current industry standards and legal obligations.Applicants will be within a commutable distance to one of our offices in Debry, Preston or Leeds with the expectation to attend the office frequently. When not on site, you will work from home or will be observing one of our tutors at the relevant site in the UK. Therefore, there will be some travel involvedMore about youEssential criteria:<ul><li>Experience in a similar Internal Quality Assurance role within vocational education, ideally involving Housing qualifications (Diplomas up to Level 5) and Housing Apprenticeship programmes (Level 3 and 4). </li><li>Relevant and up to date understanding of social housing legislation, including the Social Housing Regulation Act 2023, Awaab's Law, Fit for Habitation and its implications for housing and tenant rights. </li><li>Knowledge of Ofsted's Education Inspection Framework (EIF) and DfE funding rules for apprenticeships, including off-the-job training requirements, programme eligibility, and compliance expectations. </li><li>A Level 3 Award in Education and Training (AET) or equivalent, a relevant Assessor qualification (CAVA, TAQA, A1)and a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (or equivalent IQA qualification</li></ul>Desirable criteria:<ul><li>Experience delivering or supporting Housing qualifications as a tutor, coach, or assessor, providing insight into curriculum design and learner engagement.</li><li>Membership of a relevant professional body, such as the Chartered Institute of Housing (CIH), demonstrating commitment to professional standards and sector development. </li><li>Experience supporting Ofsted inspections or external audits, contributing to evidence gathering, documentation, and continuous improvement planning. </li><li>Strong working knowledge of safeguarding practices in an educational setting</li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Pension with matched contributions up to 7% </li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li><li>Cashback plan for healthcare costs – up to £500 saving per year </li><li>A bonus scheme for all colleagues at 2% </li><li>Training and development </li></ul>Extra perks including huge discounts and offers from shops, cinemas and much more





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Internal Quality Assurer (Housing qualifications)

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues. So, what are you waiting for? Join a community that cares about you!More about your roleIn this role, you will build and maintain strong relationships with external stakeholders, ensuring alignment with our People and Customer Promises while providing reporting and analysis to help reduce internal spend. You will develop and monitor performance metrics and KPIs, conduct regular reviews and audits to ensure contractual compliance, and support Heads of Service and the Director of Field Operations with relevant data and best practices. You will collaborate with Procurement to provide operational insight during tendering, negotiations, and supplier onboarding, while proactively identifying and mitigating financial, operational, and reputational risks. You will promote sustainable and socially responsible practices, ensuring spend supports our social value goals, and drive continuous improvement through cost-efficiency initiatives and market insights. Additionally, you will engage closely with internal teams such as Repairs, Fleet, and Finance to understand requirements and ensure value for money across all operations.Essential Criteria <ul><li>Proven experience in operational spend and cost management, ideally within housing, construction, or the public sector.</li><li>Strong negotiation and communication skills to influence stakeholders and drive outcomes.</li><li>Ability to analyse data and produce actionable performance reports.</li><li>Experience in managing supplier performance and effectively resolving disputes.</li></ul>More About youYou will have proven experience in operational spend and cost management, ideally within the housing, construction, or public sector, with strong negotiation, communication, and analytical skills to interpret data and produce meaningful performance reports. You will be confident in managing supplier performance and resolving issues effectively. Ideally, you will also bring an understanding of housing operations and regulatory frameworks, strong knowledge of trade roles and their requirements, and experience promoting sustainability, social value, and collaboration through best practice sharing.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Field Value Manager (North West)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about your roleYou will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from theCommunity Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible.An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework.Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods.The essential criteria for this is listed below:<ul><li>Social housing experience</li><li>Communication skills</li><li>Capable customer delivery </li></ul>For more information, please download our job profile available on our website. More about youWe need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role – you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be able to demonstrate the ability to create and maintain effective working relationships.You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions.You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously.A basic DBS check is mandatory for this role.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more</li></ul>





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Community Housing Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. As part of Places for People Group, Derwent FM are experts in providing facilities management solutions for university campus buildings and student accommodation. Our service is focused on our partnership approach with our clients and the student experience. So, what are you waiting for? Join a Community that cares about you!More about your roleWe are looking to recruit a Cleaning Operative on a permanent basis. The position will be based at SCCL Wakefield – WF1 5FY with shift patterns of Monday to Friday 7am - 1pm.Day to day tasks will include carrying out the clearance of waste bins, overseeing on-site coffee machines, cleaning indoors, frames and glass doors as well as mopping and hoovering when required. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.For more information please download our job profile available on our website. More about youThe successful candidate will have: <ul><li>Experience in a similar role,</li><li>Worked with cleaning materials and equipment,</li><li>A positive attitude. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Cleaning Operative

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your role Are you passionate about developing the next generation of housing professionals? Do you want to share your expertise and inspire future leaders in the sector? PfP Thrive, our Training arm of the business, is looking for an experienced housing professional to join us as a Tutor. You'll play a central role in delivering Level 4 professional qualifications, supporting learners to achieve their potential and embedding high professional standards across the housing sector. This is a unique opportunity to combine your housing expertise with your passion for teaching. You'll be shaping the knowledge, skills, and careers of housing professionals across Places for People and the wider sector. What you'll do:<ul><li>Design and deliver engaging programmes of learning for CIH Level 4</li></ul><ul><li>Facilitate interactive workshops (both in-person and virtual) that inspire learners and support their professional growth. </li></ul><ul><li>Develop high-quality lesson plans, resources, and assessments aligned with CIH standards. </li></ul><ul><li>Mark assignments and lead professional discussions, ensuring learners are fully supported to succeed. </li></ul><ul><li>Provide constructive feedback and progress updates to help learners achieve their goals. </li></ul><ul><li>Work with colleagues across PfP Thrive and other housing providers to grow a strong talent pipeline for the sector. </li></ul>As part of your role your role you will be required to carry out national travel to deliver training courses and be required to attend the office on a regular basis.About you:The Essential Criteria for this role is listed below: <ul><li>Qualified to at least CIH Level 4 (or equivalent) and 2/3 years Senior Leader Experience</li></ul><ul><li>Proven and extensive senior-level leadership experience in the housing sector </li></ul><ul><li>Ideally hold (or be willing to work towards) the Level 3 Award in Teaching and Assessing. </li></ul>If you meet the essential criteria, have the following skill sets and want to make a tangible difference, we'd love to hear from you <ul><li>Strong trainer and facilitator, confident presenting to groups of managers and senior leaders. </li></ul><ul><li>Skilled in lesson planning, use of IT and learning platforms, and the creation of high-quality learning materials. </li></ul><ul><li>Excellent communicator and coach, able to motivate and support learners from different backgrounds. </li></ul><ul><li>Flexible and willing to travel nationally to deliver face-to-face training sessions. </li></ul><ul><li>Desirable: qualifications in education, assessment (A1/TAQA/CAVA), or quality assurance. </li></ul>If you're ready to inspire the next generation of housing leaders and contribute to building a stronger sector, we'd love to hear from you. The benefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul>





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PfP Thrive Tutor (Housing professional qualifications L4 )

Neighbourhood ManagerDunstable or Essex (Pitsea)Are you a people person who loves getting things done and making a real difference in your community? Do you believe in doing the right thing, keeping promises, and celebrating diversity? If so, we’d love to hear from you.We’re looking for a Neighbourhood Manager to be the face of our organisation across our operational patch, which includes Waltham Cross, Waltham Abbey, Cheshunt, Bishops Stortford, Thurrock, and Purfleet. You’ll work closely with residents in these neighbourhoods, supporting them with everything from tenancy management to wellbeing and community safety. No two days are the same, and you’ll need to be comfortable having your photo displayed locally so residents know exactly who to go to for support.This is a field-based operational role where you’ll be meeting residents in the areas above, with flexibility to manage your own diary. The successful applicant must be able to work every Tuesday in Dunstable or every Wednesday in Essex (Pitsea) and attend team meetings at either office once or twice per month.Your typical day might include:<ul><li>Welcoming new tenants and helping them settle in.</li><li>Attending a Residents’ Association meeting to listen and respond to local concerns.</li><li>Inspecting estates with colleagues from Repairs or Estates Services.</li><li>Supporting a vulnerable resident who needs your help.</li></ul>You’ll actively work with residents in the management of their homes and neighbourhoods, developing and improving our services and ensuring we take full account of their needs.What you’ll be doing:<ul><li>Be the single point of contact for customers in your area, managing everything from complaints to lettings and community safety.</li><li>Create and deliver costed Neighbourhood Plans that improve satisfaction and performance.</li><li>Carry out estate, scheme and property inspections, identifying issues and capturing feedback to continuously improve services.</li><li>Champion customer engagement and ensure our services are accessible, high quality and value for money.</li><li>Collaborate with internal teams and external partners to build safe, inclusive and vibrant neighbourhoods.</li></ul>What we’re looking for:<ul><li>Someone who embodies our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together.</li><li>Experienced in a customer-facing role, ideally in housing management and preferably within the social housing sector.</li><li>Knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding.</li><li>Resilient, compassionate and flexible with a positive, can-do approach.</li><li>Organised and able to self-manage a varied caseload, prioritising effectively.</li><li>Prepared to undertake a Level 3 qualification in Housing Management (if not already held).</li></ul>Why join us?You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment process:We’re committed to a fair, inclusive, and transparent recruitment process.First stage interviews will be held on MS Teams on the 28 January (or 30 January).Second stage interviews will be held in person at our Pitsea Office (Essex) on the 4 February. Please read before you apply:<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li><li>This role will require a Basic DBS check.</li><li>A full UK driving licence and access to a vehicle is required.</li></ul>If you’re a proactive, values-led housing professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Peabody

Neighbourhood Manager 

We’re looking for a compassionate and committed Mental Health Support Worker to join our Luton Outreach Service. In this role, you’ll provide high-quality support to individuals with a history of mental illness, helping them to live independently and achieve their personal goals. You’ll work collaboratively with residents and partner agencies to promote recovery, wellbeing, and inclusion, while ensuring compliance with Peabody’s policies and best practice standards. This is a rewarding role where you’ll make a real difference to people’s lives every day.What you’ll doAs a Mental Health Support Worker, you’ll carry out needs and risk assessments, develop support plans, and provide tailored assistance to residents. You’ll help customers maximise their income, sustain their housing, and access training, education, and health services. You’ll maintain accurate records, liaise with colleagues and external agencies on safeguarding and welfare concerns, and actively promote the service within the community. You’ll also encourage self-management of health and wellbeing, participate in team meetings and training, and ensure all activities comply with health and safety and equality standards. Please note this role will require an Enhanced DBS check as well as participation in an on-call rota. What you’ll need<ul><li>Experience supporting vulnerable adults, ideally within a mental health setting.</li><li>Strong communication skills and the ability to work effectively with residents, colleagues, and external partners.</li><li>Access to a vehicle and a full, valid, UK Driving License. </li><li>Good IT literacy, including confidence using Microsoft Office and data entry systems.</li><li>Knowledge of safeguarding, equality and diversity, and health and safety in supported housing.</li><li>A flexible, empathetic approach and resilience to manage a busy and challenging role.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 29th January We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Mental Health Support Worker 

Join Peabody’s Islington Mental Health Services and make a real difference. You’ll provide high-quality support to people with a history of serious mental illness, helping them live independently and thrive. What You’ll DoWork collaboratively with customers to promote recovery, build life skills, and support access to housing, income, and wellbeing. You’ll deliver person-centred, trauma-informed care and help customers achieve their goals.What You’ll Bring<ul><li>A genuine passion for delivering excellent customer service.</li><li>Kindness, empathy, and an appreciation for diversity.</li><li>Experience in support planning and risk assessment.</li><li>Understanding of mental health best practices and safeguarding.</li><li>Confidence working with people who have a Dual Diagnosis – those who have a mental health condition and a substance use disorder at the same time. </li><li>Knowledge and experience of the Recovery Model and Trauma-Informed Care.</li></ul>This role will require an enhanced DBS check. Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>25 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying: If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Interviews will be taking place in person Tuesday 3rd February 2026. If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. 





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Support Worker

About the role At Peabody, our purpose is to improve the quality of life for our residents. As a Project Coordinator within the Peabody Community Foundation (PCF), you’ll play a key role in supporting the delivery of grant streams, funded programmes and high-profile community initiatives that make a real difference to our communities. This is a 12 month fixed term contract coordinating role at the heart of PCF’s work. You’ll support the management of internal grant programmes and funded projects from concept to completion, ensuring activity is well planned, delivered on time, and achieves its intended outcomes. Working closely with colleagues and partners across Peabody, you’ll help ensure programmes are safe, high quality and deliver maximum impact. What you’ll do<ul><li>Coordinate and support the delivery of PCF’s key grant streams and funded projects, ensuring clear plans, budgets, monitoring and reporting are in place.</li><li>Support high-profile and seasonal initiatives such as the Food and Toy Appeal and partnership projects, working with colleagues to keep delivery on track.</li><li>Administer internal grant processes, maintaining accurate records of applications, decisions, payments and outcomes.</li><li>Act as a central point of coordination between PCF, funded partners and internal teams.</li><li>Track progress, identify risks and issues early, and support timely resolution.</li><li>Produce clear reports and presentations for a range of audiences, including internal updates and external briefings.</li><li>Maintain a central record of active and completed grant-funded activity, supporting learning and continuous improvement.</li><li>Build strong collaborative relationships with colleagues, partners and stakeholders across the organisation.</li><li>Champion Peabody’s values and support the delivery of high-quality, innovative programmes for our communities.</li></ul> What you’ll bring<ul><li>Experience coordinating projects involving multiple stakeholders.</li><li>Excellent communication skills, including written, verbal, presentation and IT skills.</li><li>Strong organisational skills with great attention to detail and the ability to manage a varied workload.</li><li>Experience producing reports and presentations that clearly communicate key messages.</li><li>Ability to analyse data and information from multiple sources and draw conclusions or make recommendations.</li><li>A collaborative and supportive approach, with the confidence to know when to support and when to push back and hold the line.</li><li>Calm, methodical and delivery-focused, particularly when working under pressure.</li><li>Demonstrable experience in grant management</li><li>Proven experience managing budgets</li><li>Commitment to equality, diversity and inclusion, and to continuous learning and development.</li></ul> Why join us? At Peabody, we are guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive, inclusive team that is passionate about delivering meaningful impact in our communities. What we offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible and hybrid working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul> Please read before applying We reserve the right to close the advert early if we receive a high volume of suitable applications. Interviews will be held in person on Monday 2nd February and Tuesday 3rd February at (Westminster Bridge Road) To apply for the Project Coordinator role, please click ‘Apply Now’ and submit your CV along with a brief statement explaining why you’re a great fit for the role. If you have any questions, please contact <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a> Please note: Peabody does not offer sponsorship.<ul></ul>

Project Coordinator (PCF)

Outreach Team Manager - Ready to make a real difference?At Peabody, we’re passionate about helping people live well and independently. As an Outreach Team Manager, you’ll lead a dedicated team supporting vulnerable tenants and individuals in our communities. Your role is all about empowering people, building confidence and ensuring they have the tools and support to thrive. Your leadership will help transform lives every day supporting people to stay independent and connected in their communities.About the role…The aim of the team is to provide outreach support to customers with long term support needs, helping them continue living independently in the community and reducing the need for social care interventions. You’ll shape service delivery, build excellent partnerships, and champion continuous improvement so that our customers receive the right help, at the right time.What you’ll do<ul><li>Lead, motivate, and develop a team of Outreach staff to deliver high-quality, person centred support.</li><li>Build strong, productive relationships with external agencies and partners to maximise resources and opportunities for customers.</li><li>Oversee case management—including timely assessments, risk management, and allocation of support.</li><li>Drive continuous improvement by reviewing processes, policies, and working practices.</li><li>Take a hands-on approach with complex cases and coach the team in good practice.</li><li>Promote customer involvement and positively represent Peabody at forums and stakeholder meetings.</li><li>Ensure accurate reporting, data quality, and effective use of systems to support service evaluation.</li></ul>What you’ll need<ul><li>Previous experience managing and motivating a team.</li><li>Strong organisational skills with the ability to prioritise a varied workload.</li><li>Excellent communication skills (verbal and written) </li><li>Knowledge of outreach support principles and the issues affecting vulnerable people.</li><li>Confidence in handling challenging situations and applying risk assessment and de-escalation techniques.</li><li>IT literacy and experience with record-keeping systems.</li><li>The ability to build trust and collaborate with others. </li><li>A full driving licence and access to your own vehicle is essential. </li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays.</li><li>Two additional paid volunteering days each year.</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal.</li><li>4 x salary life assurance.</li><li>Up to 10% pension contribution.</li><li>Opportunities for professional development and growth.</li></ul>Please read before applyingThis role requires a Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Charlene Moore at <a href="mailto:charlene.moore@peabody.org.uk" target="_blank">charlene.moore@peabody.org.uk</a>Interviews will take place week commencing 2nd February 2026PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licensed UK employer.





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Outreach Team Manager

This is an exciting opportunity to join Uttlesford District Council at a pivotal time. As Programme Manager, you will lead one or more programmes within our Corporate Programme, driving strategic change and delivering outcomes that make a real difference to our residents and communities.You will build compelling business cases, establish programme governance, manage risks and issues, and embed project and programme management practice across the organisation. Working closely with senior stakeholders, you will influence and shape critical programmes that support the Council’s transformation journey.Working closely with the Head of Transformation &amp; Projects, you will take a leadership role within the team and manage up to three officers within the project management and business analysis disciplines.





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Uttlesford District Council (Essex)

Programme Manager

As Business Analyst, you will provide business and systems analysis expertise to support the Council’s transformation and improvement programmes, and readiness for Local Government Reorganisation.You will work across services and corporate functions to capture, analyse and redesign processes, elicit information and data to support evidence-led decision making, and define and translate requirements. You will also identify opportunities for better use of technology, ensuring digital solutions are well-integrated, user-focused and fit for purpose.





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Business Analyst

This is an exciting opportunity to join Uttlesford District Council at a pivotal time. As Programme Manager - Housing, you will lead the Housing Transformation Programme within our Corporate Programme, driving strategic change and delivering outcomes that make a real difference to our residents and communities, in particular the current and future tenants of our housing stock.You will build the programme design with deliverable tranches of business as usual and project activity aligned to strategic and regulatory priorities, establish programme governance and manage risks and issues. You will ensure clear objectives and benefits are identified to help shape compelling business cases. Working closely with senior stakeholders, you will secure and maintain support and credibility for the programme approach, outcomes and performance. Working closely with the Housing Service but reporting to the Head of Transformation &amp; Projects, you will take a leadership role within the Transformation &amp; Projects team, helping to embed project and programme practice across the organization, and managing up to three officers within the project management and business analysis disciplines.





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Programme Manager - Housing

As Project Support Officer, you will provide vital support to enable the smooth running of programme and project activity within our Corporate Programme.You will coordinate project and programme tasks, maintain documentation, assist with reporting and monitoring progress across specific projects and workstreams. You will also help embed project practice and skills by maintaining and enhancing the library of project management tools and templates, and supporting development of learning and skills for the organisation.





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Project Support Officer

As Project Manager, you will manage projects within our Corporate Programme, driving strategic change and delivering outcomes that make a real difference to our residents and communities.You will ensure robust project infrastructure, governance, and alignment with corporate project and programme practice. Working closely with senior stakeholders, you will influence and shape projects that support the Council’s transformation journey and help embed learning and skills across the organisation.





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Project Manager

Are you a customer focused individual who would enjoy working as part of a team in a front line service?We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to advise residents across a range of our different services, such as benefits, council tax, parking and waste. What will you be doing?<ul><li>Providing customers with prompt, effective and courteous front-line services via telephone, email and in person </li><li>Promoting and supporting East Herts online services, whilst offering assisted self-service for customers without the means or ability to use online self-service applications without support</li><li>Using technology; including CRM, service-specific case management systems, the internet, intranet and social media to access information in order to respond to customer queries</li></ul> As an ideal candidate, you will have:<ul><li>NVQ Level 2 in Customer Service or equivalent experience</li><li>Ability to multi-task whilst remaining calm and professional in a pressurised, fast-paced customer service environment</li><li>Experience of dealing with difficult customers and sensitive information</li><li>Competency in using IT systems, including Microsoft Office</li><li>Strong communication and interpersonal skills</li></ul> What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Flexible working arrangements, including flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li></ul>Please note that working up to two days per week in the Hertford and/ or Bishop’s Stortford office is essential. Part time working will be considered. Optional part-time home-working is available following training and performance review. How to applyFor an informal discussion about the role and to find out more about East Herts Councils ambition please contact Alex Cook, Customer Services Manager, on 01992 531412.Closing date: 25 January 2026Interviews will be held on: TBC We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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East Hertfordshire District Council

Customer Service Advisors

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.About us HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.Your roleWorking as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:<ul><li>Preparing papers and files for court, tribunals, hearings and meetings</li><li>Creating and updating records on our in-house computer system and data input</li><li>Resulting courts accurately, interpreting accurately the information required on a court file.</li><li>Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.</li><li>Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc</li><li>Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations</li></ul>Your skills and experience With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.Please refer to the job description attachment for more information.Further details: These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week, which must include a Monday and Friday.Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.This post is based at Harrogate Justice Centre, 2 Victoria Avenue, Harrogate, HG1 1EL.During training, travel may be required to York County Court, YO1 9WL, and thereafter for cover when required.Skilled Worker Visa This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a>Technical skillsUsing your CV as a reference, please provide a summary of the key responsibilities from your previous experience that is most relevant to the Admin Officer position. Begin with your most recent experience and work backwards. For each position, include the job title, duration of employment, and a concise overview of your main duties. (Maximum 250 words). This section is intended to help us understand where and how you gained experience in: Customer service, administration, IT systems and applying attention to detail in your workPlease avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question, by contrast, is about what you’ve done and the context in which your experience was gained.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>Please refer to Job Description</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13091?entityId=13091" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13091?entityId=13091</a>

HM Courts and Tribunals Service

Admin Officer - Harrogate (Ref: 13091)

Department for Education

Economics of Education Research Centre Lead

<h4>Job summary</h4>You will lead the Campaigns and Voter Materials Team, a specialist team combining expertise in public communications, marketing, and accessibility .The team works collaboratively across the Commission and with external partners to deliver campaigns and materials that are evidence-based, inclusive and trusted by voters and stakeholders.The culture is professional, supportive and outward-looking, with a strong focus on learning, innovation and continuous improvement.<h4>Job description</h4>This is a senior leadership role with national impact.As Head of Campaigns and Voter Materials, you will lead the design and delivery of the Commission’s high-profile public awareness campaigns, ensuring voters across the UK have clear, accurate and timely information about elections and how to take part.You will also oversee the Commission’s voter forms function, ensuring all materials meet legislative requirements, are accessible, and support both voters and electoral administrators.Key aspects of the role include:<ul><li>Setting the strategic direction for UK-wide public awareness campaigns, adapting content in response to legislative change, so that voters have accurate, up-to-date information.</li><li>Leading the delivery of high-profile, multi-million-pound campaigns that drive voter registration, participation and engagement.</li><li>Acting as the senior client for creative and media buying agencies, ensuring strong performance, evaluation and value for money.</li><li>Overseeing the development and maintenance of accurate, accessible voter forms.</li><li>Managing significant budgets, forecasting spend, and ensuring campaign activity remains within statutory limits.</li><li>Providing inclusive, visible leadership to a multidisciplinary team, fostering a culture of collaboration, innovation and continuous improvement.</li></ul>This role plays a critical part in helping voters confidently participate in elections and in supporting the resilience of the UK’s democratic system. <h4>Person specification</h4>This role would suit an experienced senior communications or campaigns leader who is motivated by public impact and complex national delivery.You are likely to bring:<ul><li>Significant experience leading large-scale public awareness or marketing campaigns, including paid-for advertising.</li><li>Strong understanding of applying behavioural science and insight to improve campaign effectiveness.</li><li>Proven experience managing agency contracts and complex supplier relationships.</li><li>Confidence managing substantial budgets and operating within statutory or regulatory constraints.</li><li>A track record of inclusive leadership, developing high-performing teams through change.</li><li>The ability to interpret legislative or policy change and translate it into clear, effective public communications.</li></ul>Experience working in a regulated, public sector or politically sensitive environment would be advantageous, but is not essential. <h4>Benefits</h4>Alongside your salary of £71,618, The Electoral Commission contributes £20,747 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>This is a rare opportunity to shape national media campaigns seen by millions of people across the UK and to make a direct contribution to democratic participation.We offer a strong total reward package, including:<ul><li>Flexible working and hybrid model (40% office minimum)</li><li>28 rising to 30 days annual leave + bank holidays</li><li>Civil Service pension scheme (28.97% employer contribution)</li><li>Study support for professional qualifications</li><li>Ongoing learning and development opportunities</li><li>Ride2Work, eye care vouchers and more</li></ul></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:Do not include:<ul><li>Your name, address, phone number, email or other contact details</li><li>Your date of birth or age</li><li>Gender, ethnicity, nationality or other personal identifiers</li><li>A photo of yourself</li><li>Remove educational dates as these are a clear indication of your age</li><li>There is no requirement to include your primary education details.</li></ul>Do include:<ul><li>Your employment history including employers and dates of employment</li><li>Explanation for gaps in your history</li><li>Your duties, responsibilities and achievements</li></ul>If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV. Supporting disabled applicantsThe Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.Key dates<ul><li>Application deadline: 21st January 2026 (23:59)</li><li>Interviews (1st stage): 30th January 2026</li><li>Interviews (2nd stage): 6th &amp; 9th February 2026</li><li>Anticipated start date: 4th May 2026</li></ul>Applicants applying for a London-based role should expect to attend interviews in person. For applicants in devolved nations, interviews may be conducted virtually via Microsoft Teams. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Talent Acquisition Team</li><li>Email : <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a></li></ul><h4>Further information</h4>Raising a Concern About the Recruitment Process At the Electoral Commission, we are committed to delivering fair, inclusive, and transparent recruitment. Our recruitment practices are guided by Civil Service values and comply with the Equality Act 2010 and other relevant legislation. If you have concerns about the way a recruitment process has been conducted, we encourage you to raise them with us. How to Make a Complaint If you are dissatisfied with any aspect of our recruitment process, you can contact us directly by email: <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a> Please include the following information: The job title or reference number A clear explanation of your concern Any relevant supporting information Your preferred contact details We aim to respond to all complaints within two working days. Our Commitment All complaints are treated seriously and in confidence. They are handled in line with our Recruitment Policy and the relevant provisions of the Equality Act 2010, Employment Rights Act 1996, and the Data Protection Act 2018. If you require this information in an alternative format, or need additional support, please contact us at <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a>. <a href="https://www.electoralcommission.org.uk/" target="_blank">https://www.electoralcommission.org.uk/</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcwNDEmdmVyaWZ5PWM4ZTYyN2YxMzg0MDFjYzU5MzhkMWRlMDJhNTZjZGZiJnJlcXNpZz0xNzY3ODQ4MzE2LWJmN2E3NjAxMWE4YTc3NDIwYWZhMTJiZWM2MzNjODY4M2UxODAyM2M=" target="_blank">Head of Campaigns and Voter Materials JD 2025 Opens in new window</a> (pdf, 116kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcwNDImdmVyaWZ5PWIwNTUxZjBmMDJiMmEyZWQ4ZTU3ODhhMDhkMGVhMDM4JnJlcXNpZz0xNzY3ODQ4MzE2LWJmN2E3NjAxMWE4YTc3NDIwYWZhMTJiZWM2MzNjODY4M2UxODAyM2M=" target="_blank">How to anonymise your CV Opens in new window</a> (pdf, 191kB)

Head of Campaigns

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. About usHM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Your roleTo provide administrative support to the magistracy across South West region. This will encompass: <ul><li>Support to Advisory Recruitment Committees – including magistrates’ recruitment, facilitating on-line interviews via Teams and working with the on-line recruitment portal ‘Affinix’. The post holder will also process magistrate retirements/resignations etc, having need to use the Magistrates Rota and the Judicial HR portal. </li></ul><ul><li>Support to Justices’ Training Approvals, Authorisations &amp; Appraisal Committees – including dealing with the receipt of appraisals and applications and providing administrative support to the committees across South West region. </li></ul><ul><li>General Bench Support – comprising of sending out communications to the magistracy across South West region and dealing with responses appropriately. </li></ul><ul><li>Magistrates Rota – to provide support to the wider teams in managing the day to day running of the magistrate’s rota across South West region. </li></ul>Your skills and experience<ul><li>Friendly and approachable manner with excellent customer service skills. </li></ul><ul><li>Ability to multitask, whilst working in a fast-paced environment. </li></ul><ul><li>Good written and verbal communication skills. </li></ul><ul><li>IT proficient with the ability to learn and adapt to different technologies and software packages. </li></ul><ul><li>Excellent organisational skills. </li></ul>For a full job description, please see the supporting document in the advert below before applying. Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received. Further details:The role can accommodate a hybrid approach, postholders will be subject to the current policy for hybrid working and required to work in the office for 60% of their time. Where people have reasonable adjustments, we will treat these in line with normal policies and procedures to consider what adjustments can be made. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. We have 3 roles available: <ul><li>1 Fixed term contract – up to 12 months based at either Taunton Magistrates or Southampton Magistrates - This role is offered on a part-time basis only, requiring (27.75 hours) per week – which includes Monday and Thursday as full mandatory working days.</li></ul><ul><li>1 Fixed term contract – up to 12 months based at Southampton Magistrates – Please note for this role applications for part-time working would be considered, however due to the nature of the role the minimum days we could accept would be 3 days, which include a Monday and Friday as mandatory working days </li></ul><ul><li>1 Fixed term contract – up to 12 months based at Bournemouth Magistrates – Please note for this role applications for part-time working would be considered, however due to the nature of the role the minimum days we could accept would be 3 days, which include a Monday and Friday as mandatory working days </li></ul>Skilled Worker Visa This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a>Fixed term appointments (FTA) on promotion MoJ employees may apply for FTA opportunities in MoJ that are advertised at a higher grade than their current substantive grade. Where an employee accepts an FTA on promotion, this promotion will be temporary, and the employee will revert to their substantive grade upon return to their home business area, as per the loan policy for OGD loans. Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures. Loans/Detached DutyThe terms of the loan or detached duty will be agreed between the home and host department and the Civil Servant (candidate). This includes grade on return. Prior agreement to be released on a loan or detached duty basis should be obtained before commencing the application process. Occasional travel to other courts For this post, occasional travel across South West region will be required for cover when needed. Technical SkillsUsing your CV as a reference, please provide a summary of the key responsibilities from your previous experience that is most relevant to the Admin Officer position. Begin with your most recent experience and work backwards. For each position, include the job title, duration of employment, and a concise overview of your main duties. (Maximum 250 words). This section is intended to help us understand where and how you gained experience in: Customer service, administration, IT systems and applying attention to detail in your work Please avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question, by contrast, is about what you’ve done and the context in which your experience was gained.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>Please see Job Description</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13390?entityId=13390" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13390?entityId=13390</a>

Legal Admin Support Officer	(Ref: 13390)

<h4>Job summary</h4>We are looking for a Digital Change Lead to join the Journal Office in the House of Lords. Internally, we call this position a Digital Procedural Services Manager. In this role you will directly support the sittings of the Chamber and Committees of the House, ensuring digital systems are in place and requirements are clearly understood and communicated. You will shape and be a part of the ongoing digital innovation in this area, ensuring development, delivery and maintenance of the systems that support the core work of Parliament. You’ll support the implementation of new technologies, embedding process change while advocating for and designing the vision of the digital future of the House of Lords. We support hybrid working and you will be able to work three days from home and two days on-site at Parliament. This is an exciting opportunity for someone who enjoys working in a dynamic, evolving digital environment and who has the ability to build strong networks and relationships with stakeholders across Parliament and beyond. <h4>Job description</h4>You’ll be accountable for –<ul><li>Along with the Head of Digital Procedural Services, jointly developing and implementing a strategy to support the uninterrupted delivery of Lords digital priorities. </li></ul><ul><li>Developing spending proposals and related project documentation and advising and supporting governance boards and steering groups. </li></ul><ul><li>Representing the House of Lords Administration in meetings with the software development team in the Parliamentary Digital Service (PDS) to advocate for House of Lords requirements, establishing tactical priorities, proposing and implementing solutions and alternatives to help resolve any outstanding issues and ensure robust communication. </li></ul><ul><li>Ensuring that development work is appropriately prioritised and delivered in line with the Administration’s overall digital objectives. </li></ul><ul><li>Developing and delivering solutions and alternatives to the issues presented by business system failures on a tactical basis, often in a time-critical environment. </li></ul><ul><li>Developing spending proposals and related project documentation and advising and supporting governance boards and steering groups. </li></ul>If this sounds like something you would like to hear more about, please apply below. <h4>Person specification</h4>What we’re looking for – <ul><li>IT Skills: Exemplary IT skills and a strong understanding of the transformative potential of digital to deliver customer satisfaction </li></ul><ul><li>Change Management: Demonstrate an understanding of, and experience in applying, models of change management together with an awareness of how to develop and deliver a strategy to maintain services when implementing changes and the risks and impacts of not managing change effectively </li></ul><ul><li>Building Working Relationships: Experience in building and maintaining internal relationships and networks built on honesty, credibility and respect through excellent interpersonal skills and upholding the values of equality, inclusion and diversity at all times. </li></ul>It would be even better if you had or if you’re willing to learn… <ul><li>Suitable digital project/programme management and/or business change qualifications, such as PRINCE2, MSP or ITIL. </li></ul><ul><li>Experience of operating within a project/programme development environment </li></ul><ul><li>An appreciation of the broad parliamentary context </li></ul><ul><li>Experience of developing Python scripts and/or working with a range of large language models </li></ul>Please see the full list of competencies and requirements on the attached job description.<h4>Benefits</h4>Alongside your salary of £45,500, House of Lords contributes £13,181 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>What you’ll get in return <ul><li>30 days annual leave (increasing to 35 after one year’s service) </li></ul><ul><li>Generous pension scheme </li></ul><ul><li>Parliamentary health and wellbeing programme </li></ul><ul><li>The opportunity to witness history in the making. </li></ul>The work we do is vital to House of Lords and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to: <ul><li>Make laws </li></ul><ul><li>Check and challenge the actions of the government through questions and debates </li></ul><ul><li>Investigate public policy and provide a forum of independent expertise </li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>Please complete your online application by 23.55pm on Wednesday 21st January 2026. If you require any reasonable adjustments during the application process, please contact us.Job offers are standardly offered at the minimum of the salary range Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>. <a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Team</li><li>Email : <a href="mailto:hlrecruitment@parliament.uk" target="_blank">hlrecruitment@parliament.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hlrecruitment@parliament.uk" target="_blank">hlrecruitment@parliament.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY4NzkmdmVyaWZ5PTU1MjU4ZWYxZjVmMjZhM2NhMTQzNWE4N2VkOGNiOGU0JnJlcXNpZz0xNzY3ODQ4MTg0LWRjODRkNzU4ZmRjZDA2ODc5NmFlNTk3YjEzMzExZjUzMDMxZmJmZDA=" target="_blank">Job Description - Digital Procedural Services Manager Opens in new window</a> (docx, 75kB)

Digital Change Lead

<h4>Job summary</h4>As our Communications Officer you will be delivering core communications services across the four Government Communication Service (GCS) competencies:<ul><li>Insight</li><li>Ideas</li><li>Implementation</li><li>Impact</li></ul>Further details can be accessed here: <a href="https://gcs.civilservice.gov.uk/publications/competency-framework/" target="_blank">https://gcs.civilservice.gov.uk/publications/competency-framework/</a>You will also work within the following three GCS disciplines: Digital, Press and Media and Marketing &amp; Campaigns.<h4>Job description</h4>The Communications Officer’s key responsibilities will include:<ul><li>Dealing with media enquiries, drafting press releases and managing media relations as part of the Cafcass Press Office including being part of the out of hours press rota</li><li>Media monitoring and horizon scanning to anticipate proactive media opportunities and situations likely to require reactive media handling</li><li>Planning and implementing digital communication campaigns including design, branding, and content management for the website and intranet</li><li>Supporting colleagues across Cafcass at all levels on specific communications projects including being involved in significant organisational change programmes and other strategic priorities</li><li>Supporting the writing, design and delivery of key organisational publications such as the Annual Report.</li></ul>More details can be found in the job description. (See bottom of this webpage.)<h4>Person specification</h4>Who we’re looking forWe are seeking a dedicated and innovative Communications Officer who possesses the following key attributes:<ul><li>Professional expertise:Degree level education in communications or a related field – alternatively substantial experience in organisational communications preferably with experience in Press Officer type roles</li><li>Proven experience:Demonstrated ability in working on communication projects or tasks</li><li>Advanced writing skills:Proficient in drafting engaging and effective communications, tailored to various audiences, both internally and externally</li><li>Digitally savvy:Experience in managing digital communications channels, utilising social media and other online platforms to enhance organisational presence</li><li>Stakeholder engagement:Track record of building and maintaining relationships with key internal and external stakeholders, ensuring alignment and support for communication initiatives</li><li>Analytical insight:Ability to assess and evaluate communication outcomes, applying insights to drive continuous improvement and achieve service delivery objectives.</li></ul>We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. If you believe you can bring value to our team and you meet some but not all criteria, we encourage you to apply.Location? FlexibleContractually, you can be based in any Cafcass office (travel to London office once a month – Gray’s Inn Road).We trust and empower colleagues to work in a hybrid way. We provide the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to work within our dedicated team.<h4>Benefits</h4><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A Local Government Pension with an employer contribution of 18.1%</li><li>Generous holidays 28 days (including three for Christmas) rising to 33 days with five years continuous service.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>Next steps / timelinesBelow we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change. Closing date:Sunday 18 January Telephone interviews: Tuesday 27 January and Friday 30 January Final Interview:Friday 13 February In person, in London Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Andrew Lamberti (Deputy Head of Communications)</li><li>Email : <a href="mailto:Andrew.Lamberti@cafcass.gov.uk" target="_blank">Andrew.Lamberti@cafcass.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Priya.Kadara@cafcass.gov.uk" target="_blank">Priya.Kadara@cafcass.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY4NjYmdmVyaWZ5PTQ1MTBmNjU3NTEwM2Q2NTVhYzg4OTM0YzE3OTcxNGU1JnJlcXNpZz0xNzY3ODQ4NDAwLWUwYTMxMTIwOWIwYzM5YmE0YzQ5YTBlMTIxY2RmY2QyMTkzZTcwNzk=" target="_blank">Communications Officer - External JD Dec2025 (1) (2) Opens in new window</a> (docx, 58kB)

Communications Officer

<h4>Job summary</h4>About the Electoral CommissionThe Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.<h4>Job description</h4>About the roleAs a Procurement Specialist, you will lead end-to-end tendering activities that ensure compliance, transparency and value for money. You will advise stakeholders on commercial best practice and apply public-sector procurement regulations to secure contracts that support the Commission’s strategic objectives.Day-to-day, you will:<ul><li>Manage competitive procurement exercises from requirement development to contract award.</li><li>Develop tender documentation, evaluation frameworks and market engagement materials.</li><li>Conduct market analysis and advise on optimal routes to market.</li><li>Support risk management and maintain robust audit trails.</li><li>Promote procurement capability by training colleagues and improving processes.</li></ul>This role is pivotal in ensuring our procurement activity delivers fair, transparent and value-driven outcomes.About the teamYou will join our Finance and Corporate Services Directorate, working closely with colleagues across all areas of the Commission. Our team is collaborative, supportive and committed to continuous improvement. We value knowledge sharing and innovation, and we are passionate about delivering procurement excellence that underpins our democratic mission.<h4>Person specification</h4>Who we’re looking forWe welcome applicants from all backgrounds and sectors. If you have strong organisational skills, a keen eye for detail and a passion for delivering value, this role could be for you.Essential skills and experience include:<ul><li>Experience managing end-to-end tenders (public sector experience desirable)</li><li>Knowledge of procurement law and compliance requirements.</li><li>Strong analytical and project management skills.</li><li>Ability to engage and influence stakeholders effectively.</li></ul>Desirable:<ul><li>Working towards or holding MCIPS (or equivalent).</li><li>Familiarity with e-tendering platforms and procurement tools.</li></ul>If you do not meet every requirement but believe you have the skills and potential to succeed, we encourage you to apply.<h4>Benefits</h4>Alongside your salary of £55,403, The Electoral Commission contributes £16,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>How to applyWe are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:Do not include:<ul><li>Your name, address, phone number, email or other contact details</li><li>Your date of birth or age</li><li>Gender, ethnicity, nationality or other personal identifiers</li><li>A photo of yourself</li><li>Educational dates (as these indicate age)</li><li>Primary education details</li></ul>Do include:<ul><li>Your employment history including employers and dates of employment</li><li>Explanation for gaps in your history</li><li>Your duties, responsibilities and achievements</li></ul>If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.Supporting disabled applicantsThe Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.Key dates<ul><li>Application deadline: 19th Jan 2026 (23:59)</li><li>Interviews (1st stage): Week commencing 2nd Feb 2026</li><li>Interviews (2nd stage): TBC</li><li>Anticipated start date: April 2026 (TBC)</li></ul>Applicants applying for a London-based role should expect to attend interviews in person. For applicants in devolved nations, interviews may be conducted virtually via Microsoft Teams. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Talent Acquisition Team</li><li>Email : <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a></li></ul><h4>Further information</h4>Raising a Concern About the Recruitment Process At the Electoral Commission, we are committed to delivering fair, inclusive, and transparent recruitment. Our recruitment practices are guided by Civil Service values and comply with the Equality Act 2010 and other relevant legislation. If you have concerns about the way a recruitment process has been conducted, we encourage you to raise them with us. How to Make a Complaint If you are dissatisfied with any aspect of our recruitment process, you can contact us directly by email: <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a> Please include the following information: The job title or reference number A clear explanation of your concern Any relevant supporting information Your preferred contact details We aim to respond to all complaints within two working days. Our Commitment All complaints are treated seriously and in confidence. They are handled in line with our Recruitment Policy and the relevant provisions of the Equality Act 2010, Employment Rights Act 1996, and the Data Protection Act 2018. If you require this information in an alternative format, or need additional support, please contact us at <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a> <a href="https://ce1002li.webitrent.com/ce1002li_webrecruitment/wrd/run/ETREC179GF.open?WVID=933737003x" target="_blank">https://ce1002li.webitrent.com/ce1002li_webrecruitment/wrd/run/ETREC179GF.open?WVID=933737003x</a>

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