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<h4> Location </h4> Grantham Police Station, Leicestershire <h4> Business Area </h4> EMSOU <h4> Department </h4> XS - Regional Economic Crime Team <h4> Rank </h4> N/A <h4> Grade </h4> 8 <h4>Salary</h4>£49,716 - £54,696<h4> Part/Full Time </h4> Full Time <h4> Hours per Week </h4> 37 <h4> Additional Working Conditions </h4> Suitable for Job Share, Flexi-time, Part Time <h4> Type of Contract </h4> Permanent <h4> Vetting Level Required </h4> MV, SC <h4> Description </h4>Drive excellence in financial investigations and asset recovery.Join the East Midlands Special Operations Unit (EMSOU) as our Criminal Finance Manager where you’ll shape financial strategies for complex investigations advise and oversee a team ensuring objectives are met.Leading training and professional development, you’ll stay ahead of legislation and trends driving best practice in asset recovery. With strong leadership, you’ll manage investigations, mentor your team, and influence the future of financial crime strategy.You’ll be <ul><li>Contributing to police and agency operations carrying out appropriate tasks and managing risks.</li><li>Taking responsibility for overt and covert criminal investigations and using intelligence to support policing objectives.</li><li>Review financial investigation methods ensuring changes in legislation and best practice are adopted.</li></ul>You must have<ul><li>Current, or recent, National Crime Agency Accredited Financial Investigator (min. of Part 8 powers).</li><li>Experience supervising investigations effectively.</li><li>Previous work in a confidential setting and an understanding of covert/overt tactics.</li></ul>What’s in it for you?By joining us, you will be part of a team of highly skilled, professional, and dedicated colleagues and partners, who are committed to policing with integrity. We offer a range of exciting career pathways, formal training, secondments, mentoring and development opportunities to improve your skills and help you progress your career. We offer continued professional development, through events, guest speakers, and training for everyone. Your skills will help keep people safe.What’s nextPlease click apply to complete your application, tell us how you meet the essential/desirable criteria as listed within the job description.To support you with your application we have provided some application <a href="https://sway.office.com/vGS12xsbDC1vl4vU?ref=Link&amp;loc=mysways" target="_blank">useful guidance</a> and our <a href="https://careers.derbyshire.police.uk/find-job/our-recruitment-process" target="_blank">recruitment process</a>.<ul><li>Vacancy closes on Wednesday 21st January 2026 at 23:55</li></ul>Who we areWe are a collaborative unit of officers and staff tackling the most serious, organised, and violent crime, counter terrorism and extremism and providing forensic services on behalf of the region.To find out more about <a href="https://www.emsou.police.uk/vacancies" target="_blank">EMSOU</a> visit our website.<a href="https://www.emsou.police.uk/vacancies" target="_blank">EMSOU</a> has a commitment to inclusion, diversity, and equality, we celebrate difference and encourage diversity of thought.<a href="https://www.emsou.police.uk/vacancies" target="_blank">EMSOU</a>are Disability Confident Committed.<h4> Document Attachment </h4><a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/channel-1/appcentre-3/brand-5/candidate/download_file_opp/9318/56782/1/0/f751eebff4c4ff3482f8e851358854bb4a989431" target="_blank"> Criminal Finance Manager.pdf – 327KB </a> 





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Leicestershire Police

Criminal Finance Manager

We offer: 14% Shift allowance, salary-linked pension scheme and generous holiday entitlement.About us: A Border Control facility has been set up in Ashford on the Sevington site, near junction 10A of the M20. This site provides the customs and transit checks required for hauliers imported food checks to ensure that goods comply with the statutory duties to safeguard public health.We are recruiting staff to conduct Official Controls – and be responsible for carrying out checks on imports of products of animal origin and high-risk food not of animal origin, in order to ensure that only products that are safe to eat enter the food chain and protect against bio security threats.The Role: Reporting to the Principal Port Health Officer you will be responsible for undertaking a range of statutory duties to safeguard public health. Conducting Official Controls you will be carrying out checks on imports of products of animal origin and high risk food not of animal origin in order to ensure that only products that are safe to eat enter the food chain. In addition you will direct the work and activities of the Technical Officer, and Technical Assistant.Who are we looking for? It is essential that you have suitable qualification(s) to undertake import controls at Border Control Posts as defined by the FSA Food Law Code of Practice and Practice Guidance (normally MSc, Degree or Diploma in Environmental Health plus Certificate of Registration with the Environmental Health Registration Board EHRB (CIEH)), along with having:Evidence of continual professional development Enforcement experience relevant to food control work Strong skills and knowledge relevant to food control, health and safety, and public health functions The ability to interpret and analyse legislation, statutory guidance, technical updates and good practice Competency in IT systems including email, word processing, spreadsheets, databases and presentation software Willingness and ability to work a shift pattern over 24 hours/7 days per week/365 days per yearAs an employee of Ashford Borough Council you will have the opportunity to work with other environmental health professionals across the organisation to broaden your experience. For an informal discussion about this role please contact Marie Connolly on 0300 0424557Click to view <a href="https://www.ashford.gov.uk/media/bthbmdbq/shift-pattern-dec-2025.xlsx" target="_blank">Shift Patten</a>Click to view a<a href="https://www.ashford.gov.uk/media/n1mhmo42/6894a-7158a-port-health-officer-senior-port-health-officer-dec-2025.doc" target="_blank">Job Description</a> - When completing your application, ensure you clearly demonstrate how you meet each of the essential requirements. Applications that only address desirable criteria, or do not provide sufficient evidence against the essential criteria, will not progress to the next stage.We can offer VISA certificates of sponsorship for this role. Please contact <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a> for more information.When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Visit the jobs page of our website <a href="http://www.ashford.gov.uk/jobs" target="_blank">www.ashford.gov.uk/jobs</a>We offer a competitive remuneration package, an excellent salary linked pension scheme, generous annual leave, free life insurance, supportive relocation package and opportunities for training and development.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide.We welcome applications from the Armed Forces Community





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Ashford Borough Council

Senior Port Health Officer

Our Border Control Facility on the Sevington site, near junction 10A of the M20 provides the customs and transit checks required for hauliers following Brexit.The services at the Border Control Facility are being delivered through functional teams covering 24 hour and 7 day week pattern of operation and we are looking for an officer to manage assigned staff in the service.You will have extensive experience in food control as you will be responsible for acting as lead signatory for fishery products and composite goods along with:Conducting Official Controls including carrying out checks on imports of products of animal origin and high risk food not of animal origin. Undertaking checks of organic food, illegal unreported and unregulated fishing, animal composites and other relevant controlled goods. Managing assigned staff within the service and take lead responsibility for aspects of Border Control Post work.To make an effective contribution to the development and achievement of the Ashford Border BCP health protection and business objectives it is essential that you have MSc, Degree or Diploma in Environmental Health and Certificate of Registration with the Environmental Health Registration Board EHRB (CIEH).In addition you will have extensive enforcement experience covering a wide range of food areas including inspection of premises, monitoring and food sampling plus prosecution experience, along with experience in:Operational and/or technical lead role within a food related service Managing of people &amp;/or and resources including performance managementAs an employee of Ashford Borough Council you will have the opportunity to work with other environmental health professionals across the organisation to broaden your experience. For an informal discussion about this role please contact Karis Valli on 01233 330204.Click to view <a href="https://www.ashford.gov.uk/media/bthbmdbq/shift-pattern-dec-2025.xlsx" target="_blank">Shift Pattern</a>Click to view a <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ashford.gov.uk%2Fmedia%2Fadxitemo%2F7039a-7040a-7041a-7042a-principal-port-health-officer-oct-2025.docx&amp;data=05%7C02%7CJudy.janson%40ashford.gov.uk%7C3d54f56ed43648884adc08de0bdaecb0%7C66a338a5cfb74d1e9354d346e02c3a75%7C0%7C0%7C638961232207110285%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=JtIfR1Qpx33Vw4fd%2BAf3Xl3OQacXwD%2FmUWujj0GKVvU%3D&amp;reserved=0" target="_blank">Job Description</a>Candidates who do not meet all the essential criteria for the role they are applying for will not be shortlisted. When completing your application, ensure you clearly demonstrate how you meet each of the essential requirements. Applications that only address desirable criteria, or do not provide sufficient evidence against the essential criteria, will not progress to the next stage.We can offer VISA certificates of sponsorship for this role. Please contact <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a> for more information.When Applying: Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces CommunityWhen submitting an application form - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Principal Port Health Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6175/Candidate_Pack_-_People_Directorate_-_Sept_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_Sept_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6176/CPC_Chair___Independent_Reviewing_Officer_JD_PS_Sept25.pdf" target="_blank">CPC_Chair___Independent_Reviewing_Officer_JD_PS_Sept25</a></li>
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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Lead the way in safeguarding children and join our Conference team. We are looking for a dedicated Child Protection Conference Chair and Independent Reviewing Officer to help shape positive futures for children and families. This is a full-time, permanent role where your experience can make a real difference.&nbsp;
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you...</h3>
As a Child Protection Conference Chair and Independent Reviewing Officer, you will be a dynamic and passionate person committed to improving outcomes for vulnerable children. This is your chance to join us at Bracknell Forest Council where your experience will help us shape how we do things to improve the well-being of our children.
You will be an experienced, confident and dependable professional who is passionate about achieving the best outcomes for children and families. Your expertise will include leading Child Looked After Reviews, chairing Child Protection Conferences, and managing other complex meetings with clarity and authority. You will also be Social Work England registered with management experience in Children's Social Care.
<h3>About the team...</h3>
We are a small team that works closely together, with a clear focus on meeting our statutory responsibilities. We make sure our practice is rooted in key guidance like the BF Child Protection Procedures, Working Together to Safeguard Children, Keeping Children Safe in Education, and the IRO Handbook. By staying aligned with these frameworks, we aim to support the best possible outcomes for children on child protection plans and those in care.
We maintain high aspirations for all our children, developing strong partnership working to ensure our children are safe within their families and achieving their full potential in stable care arrangements. We offer high support to families holistically and high challenge to achieve this.
<h3>Key responsibilities...</h3>
<ul>
<li>Quality assuring the care planning arrangements for each child, ensuring their wishes and feelings fully contribute to the planning for them and in line with the statutory guidance for Independent Reviewing Officers.</li>
<li>Chairing of child protection conferences and related quality assurance activity in line with child protection procedures and ensuring the voice of the child is central to the safeguarding arrangements for them.</li>
<li>Contribute to service and directorate wide quality assurance activity to support learning and development across the workforce.</li>
</ul>
<h3>Our benefits...</h3>
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<li>28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Paid employee volunteering scheme.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility). </li>
<li>Reimbursement of Social Work England registration. </li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values...</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date</h3>
Interviews will be held on 5th and 6th February 2026.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:
Sadia Hanif, Conference and Review Team Manager &nbsp;
Tel: 01344 351289
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
Candidates should be able to demonstrate experience of working within the current Social Care System and Framework.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Child Protection Conference  Chair and Independent Reviewing Officer

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Regional Surveyor - Housing Society
London- based with UK travel
Part time, 21-28 hours per week
Salary: £55,000 per annum (FTE)
Are you a qualified building surveyor with experience in social housing and a passion for making a difference? The United Reformed Church Retired Ministers Housing Society is looking for someone to join our small, dedicated team and help ensure retired ministers live in safe, comfortable, and well-maintained homes.
In this role, you’ll take ownership of repairs and maintenance across our 260 properties, assessing homes, specifying adaptations, and managing both planned and reactive maintenance. You’ll prepare technical specifications, oversee contractors, and work within budget, all while playing a central role in delivering and improving our asset management strategy. Your work will directly impact the quality of life for our residents, helping them live safely and independently in their later years.
We’re looking for someone with residential maintenance and surveying experience, ideally within social housing, and a strong understanding of adaptations for elderly or disabled residents. You’ll be confident communicating complex technical information clearly, managing budgets effectively, and working collaboratively with colleagues. Educated to degree level, hold RICS or CIOB accreditation, strong IT skills, and a clean driving licence are essential.
This is more than a job; it’s an opportunity to combine your technical expertise with a meaningful purpose. If you want a role where your skills make a real difference to people’s lives, this is your chance to step in and leave a lasting impact.&nbsp;
If you are interested in working for us and can meet the above requirements, please contact us/see our website for Job Description and share your CV:
Human Resources, the United Reformed Church, 86 Tavistock Place, London WC1H 9RT
T: 020 7691 9871&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; E: <a href="mailto:recruitment@urc.org.uk" target="_blank">recruitment@urc.org.uk</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; W: <a href="https://urc.org.uk/jobs" target="_blank">https://urc.org.uk/jobs</a>
Closing date for applications: &nbsp;12 noon, 2 February 2026 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Interview date: 13 February 2026
This post requires an enhanced DBS certificate from the Disclosure and Barring Service

Regional Surveyor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5176/Housing_Reviews_and_Visiting_Officer_JD.docx" target="_blank">Housing_Reviews_and_Visiting_Officer_JD</a></li>
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Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community.
*12 Month Fixed-Term Contract*
Our Housing Options and Solutions team plays a vital frontline role, providing practical support, expert advice and timely interventions to help people remain in their homes or secure alternative accommodation when they need it most.
As a Housing Reviews and Visiting Officer, you’ll be part of a dedicated and compassionate team working directly with residents across the Sevenoaks District. Your work will help prevent homelessness, support some of our most vulnerable residents, and ensure the Council meets its legal duties under housing legislation.
Everything you need to know:
This is a varied and rewarding role that combines casework, investigation, and extensive face-to-face work with customers in their homes and other settings, including hospitals. Based at the Council Offices in Sevenoaks, you’ll travel widely across the district carrying out visits, gathering information, and providing practical housing advice.
What you will be doing:
<ul>
<li>Assisting with homelessness reviews under Section 202 of the Housing Act 1996 and the Homelessness Reduction Act 2017, including carrying out investigations and gathering evidence.</li>
<li>Keeping applicants informed of progress on their homelessness reviews within statutory timescales.</li>
<li>Carrying out accommodation suitability and property condition assessments, considering affordability, overcrowding, location, and any risk of violence.</li>
<li>Visiting customers in a range of settings, including hospitals, to support safe and timely discharge planning.</li>
<li>Providing high-quality housing advice, mediation and realistic housing options to individuals and families at risk of homelessness.</li>
<li>Supporting Housing Advice Officers by verifying applicant details, recording findings from visits, and making clear recommendations.</li>
<li>Maintaining accurate, timely case notes and records on Council databases.</li>
<li>Identifying safeguarding concerns and ensuring vulnerable adults and children are referred to the right services at the right time.</li>
<li>Detecting and reporting suspected fraud and liaising with internal teams such as Benefits, Legal and Fraud.</li>
<li>Working collaboratively with internal services and external partners, including Private Sector Housing and voluntary agencies.</li>
<li>Participating in the duty rota and working occasional evenings or weekends where required.</li>
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What you will bring to the role:
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<li>Knowledge of housing legislation and guidance, particularly the Homelessness Reduction Act 2017 and Housing Act 1996.</li>
<li>Excellent communication, negotiation and mediation skills, including the ability to manage challenging or emotional situations.</li>
<li>A strong commitment to customer care and achieving positive outcomes for residents.</li>
<li>Confidence working independently in the community, including undertaking lone visits safely.</li>
<li>Strong organisational skills with meticulous attention to record keeping and deadlines.</li>
<li>IT literacy, including the ability to use databases and Microsoft Office applications.</li>
</ul>
Why work with us?
We’re proud to be a high-performing local authority that values innovation, collaboration and people-first service. You’ll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You’ll be supported to make decisions, take initiative, and grow your career in housing.
What’s in it for you?
You’ll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you’ll have on people’s quality of life is immediate and rewarding.
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 28 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li>
</ul>
Want to find out more?
For an informal discussion about this role, please contact: Stephen Tring: <a href="mailto:stephen.tring@sevenoaks.gov.uk" target="_blank">stephen.tring@sevenoaks.gov.uk</a>, +441732227184
Closing date: Sunday 18 January 2026
Interview date: Wednesday 28 January 2026

Housing Reviews and Visiting Officer

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Grade / Salary - ME13 - £48,003 - £52,194&nbsp; per annum

<h2>Advert Text</h2>
The Regulatory Services Partnership (RSP) hosted by Merton Council is one of the largest Environmental Health Services in London, with the Food and Safety Team responsible for overseeing more than 6,000 food businesses in Merton, Richmond and Wandsworth. The area covered is diverse in nature and includes a variety of high profile and interesting venues, such as Wimbledon Tennis, AFC Wimbledon, Twickenham Rugby, Battersea Power Station, New Covent Garden and Hampton Court Flower Show.
We have an exciting opportunity for talented and enthusiastic qualified professionals to join our team of dedicated Food and Health and Safety officers to deliver the food safety, health and safety and infectious disease function across the RSP boroughs.
As an authorised officer you will manage and deliver food hygiene and standards inspections of all premises type, including approved food premises. You will investigate complaints and accidents, using your knowledge, skills and experience, and applying the necessary behaviours.
You will mentor and supervise technical staff, sharing your knowledge and experience.
You should have a real passion for improving the environment and public health by engaging with our communities and businesses. You will be highly motivated, with a flexible approach and an eagerness to develop existing competencies as well as attaining new skills.
Whilst our administrative base in in London Borough of Merton, we operate hybrid working and provide touchdown points in all boroughs. There will be an opportunity for candidates to express a preference as to their preferred principal location.&nbsp;
You will be willing to work across the RSP though you will have an agreed principal borough.
If you’re looking for a chance to make a difference, alongside an excellent benefits package, then this could be the place for you.
You must be a suitably qualified Environmental Health Professional (EHRB or CIEH Registered Environmental Health Practitioner or equivalent) with post-qualification, experience in food safety and health and safety enforcement.
What we offer:
Merton Council offers a competitive salary and membership of the Local Government Pension Scheme, excellent holiday entitlement, including a day off for your birthday, and flexible hybrid working along with essential car user allowance and mileage scheme for officers using their car for work.
Please see our why work for us page on our website for more information about a great range of benefits that go beyond salary and offer flexibility to suit you
<a href="https://www.merton.gov.uk/jobs/working-us#toc-family-friendly-policies-and-flexible-benefits" target="_blank">Work for Merton : Working for us | Merton Council</a>
For an informal discussion about these posts please contact Laura Aston (Food and Safety Manager) on 020 8288 5670
Closing date for all applications is midnight on 26th January 2026
However, please note applications will be reviewed on receipt and candidates may be called in before the closing date if they meet the criteria







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<li><a href="https://jobs.merton.gov.uk/wd/plsql/wd_portal.view_blob?p_web_site_id=6495&amp;p_web_page_id=585885&amp;p_type=JOBDOC&amp;p_id=557299&amp;p_show=N" target="_blank">Job Description and Person Specification</a> (Word, 105kb)</li>
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London Borough of Merton

Principal Environmental Health Practitioner

We are Places Leisure, we run leisure sites across the UK to help people stay active and live their best lives.We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with active people, supportive people and customer focused people. Our people live and breathe our SPIRIT values; we are the place for spirited people.So, what are you waiting for? Join a community that cares about you! More about your roleAlpine Snowsports Aldershot are looking for instructors to join our fantastic team of passionate Snowsports lovers. Hours of work are varied with opportunities for daytime, evening and at weekends. The role will include:<ul><li>Deliver lessons to both groups and Individuals from beginner to advanced depended on qualification, deliver safe and enjoyable lessons to both adults and children</li><li>Deliver safety talks to individuals and groups Issue Snowsports equipment for lessons and practice sessions, following all safety training provided</li><li>Be available evenings and/or weekends</li></ul>More about youYou will be a brilliant conversationalist and develop excellent relationships with new and existing customers. Demonstrate a proven track record in delivering Snowsports lessons to all levels and ages, hold an up-to-date recognised Snowsports Instructor qualification. Have a passion for delivering safe and enjoyable sessions to aid in our customers learning journey. Understand the importance of and deliver great customer service. Have a flexible approach to working patterns. Essential that you hold a Minimum of a UK Snowsports Level 1 Ski Instructor qualification and an up to date First Aid Qualification.The benefits As an employee at Places Leisure you will be eligible for flexible working arrangements, a workplace pension, fantastic benefits such as free facility usage, employee assistance programme and training &amp; development opportunities including accredited learning.We also pay for First Aid Training, annual licence renewal fees, safeguarding courses as required by your Qualification body.<ul></ul>

Places for People

Casual Snowsports Instructor

About the Role The post, print &amp; document solutions team is a vital part of Ealing Council’s property services department, delivering essential post and corporate print functions across the council estate. We are seeking a dynamic and experienced post, print &amp; document solutions manager to lead this critical service.Purpose of the Role As the lead officer for the service, you will provide strategic and operational leadership, ensuring the delivery of an efficient, customer-focused post and print function. You will manage relationships across the council and drive continuous improvement, aligning services with our wider corporate and digital objectives.Key Responsibilities<ul><li>Lead and manage the post, print &amp; document solutions team to deliver high-quality, cost-effective services.</li><li>Develop and implement strategies to enhance existing services and introduce innovative document solutions.</li><li>Build strong relationships with internal stakeholders to ensure services meet business needs.</li><li>Drive digital transformation within the service, supporting the council’s corporate objectives.</li><li>Ensure compliance, efficiency, and customer satisfaction across all operations.</li></ul>About You We’re looking for someone with:<ul><li>Proven experience in managing post, print and/or document solutions or similar service delivery.</li><li>Strong leadership and stakeholder management skills.</li><li>A strategic mindset with the ability to deliver operational excellence.</li><li>Knowledge of digital transformation and document management solutions.</li></ul>Why Join Us? At Ealing Council, you’ll be part of a forward-thinking team committed to innovation and service excellence. We offer a collaborative environment, professional development opportunities, and the chance to make a real impact in the community.Apply Now





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London Borough of Ealing

Post, print and document solutions manager

Ealing Council have an exciting new opportunity for a Sheltered Housing Officer available on a full time basis (Monday to Friday – 9am to 5pm 35 Hours per week) in our Sheltered Housing Service.Are you an experienced housing professional with a desire to help and support vulnerable and elderly tenants or are you currently working in a non-housing role, but have transferrable skills that you think would be beneficial to the Sheltered Housing service?If so, we’d love to hear from you.We’re looking for a compassionate and proactive Sheltered Housing Officer to help vulnerable residents across Ealing maintain their tenancies and live more independently.In this rewarding role, you will build trusted relationships with tenants, identify support needs through proactive visits, and work in partnership with internal teams and external agencies to coordinate tailored support. You will provide practical help and advice, contribute to safeguarding, and make sure residents can access the services they need to thrive in their homes and communities.You will need excellent communication skills, experience supporting vulnerable people, and the ability to manage a varied caseload with care and professionalismClosing date for applications: 27 January 2026You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.





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Sheltered Housing Officer

<h4>The Role</h4>Do you see yourself leading a team that makes a real difference in children’s lives?Can you use your expertise to support and develop confident social work practitioners?If yes, we have the perfect role for you!Southwark Council’s Fostering, Special Guardianship and Connected Persons Service is looking for a Special Guardianship and Connected Carers Team Manager to join our amazing team and help deliver high-quality, relationship-based social work that promotes positive outcomes for children.About the Role:As the Team Manager, you will provide exceptional leadership and professional guidance to a team of social workers, ensuring high-quality assessment, support, and oversight for in-house foster carers and connected carers. You will:<ul><li>Lead, manage, and develop a team of social workers, promoting excellence in practice.</li><li>Ensure carers are supported, challenged appropriately, and able to meet the needs of Southwark’s children.</li><li>Oversee performance management, supervision, and workload allocation.</li><li>Provide guidance in line with statutory requirements, Practice Frameworks, and research-informed social work.</li><li>Contribute to service development, partnership working, and the delivery of integrated, child-focused care.</li></ul>This is a 12 month Fixed Term / Secondment opportunity.About You:We are looking for someone who can combine strong leadership with a relationship-based approach to social work. You will:<ul><li>Have proven experience in managing social work teams and delivering high-quality practice.</li><li>Be confident in decision-making, complex analysis, and managing risk.</li><li>Support the professional development of practitioners, including ASYE, NQSWs, and NAAS candidates.</li><li>Have excellent communication and report-writing skills, with experience presenting in formal settings.</li><li>Demonstrate emotional intelligence, resilience, and the ability to inspire and motivate a team.</li><li>Be committed to safeguarding children and promoting positive outcomes in line with statutory guidance.</li></ul>About the Team:Our team is dedicated, supportive, and committed to continuous improvement. You will work in a culture that:<ul><li>Values reflective, systemically-informed, and evidence-based practice.</li><li>Offers opportunities for professional growth, development, and leadership.</li><li>Encourages collaborative, multi-agency working to achieve the best outcomes for children and carers.</li><li>Celebrates excellence and supports staff to thrive while holding everyone accountable to high professional standards.</li></ul>For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Sophie James at <a href="mailto:Sophie.James@southwark.gov.uk" target="_blank">Sophie.James@southwark.gov.uk</a>Additional Information:<ul><li>12 month Fixed Term Contract / Secondment</li><li>Enhanced DBS required</li></ul>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a><h4>Recruitment timetable</h4>Advert close date: 11:59pm on 29th January 2026Shortlisting date/s: 5th February 2026Interview date/s: 12th February 2026The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2692975&amp;ptId=110839" target="_blank">Please click here to view the Job Description</a></li></ul>





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Southwark Council

Fostering Team Manager

<h2>About the job</h2>Salary: £30,024 - £32,597 a year pro rata Hours per week: 22 Contract type: PermanentAs a Business Support Officer within Luton Borough Council, you will provide high-level, comprehensive business and personal assistant support to the Service Directors within the Inclusive Economy Directorate. The role requires the exercise of sound judgement, discretion and confidentiality in all aspects of work, supporting senior leaders to operate effectively and deliver key priorities.You will manage and maintain Service Directors’ diaries, ensuring effective prioritisation, organisation and allocation of appointments within a demanding and varied work programme. This will include liaising with Councillors, officers, partners and external organisations to coordinate meetings, seminars and conferences, arranging virtual and in-person meetings, room bookings, refreshments, travel and accommodation as required.The postholder will organise and attend key internal and external meetings, including forming agendas in consultation with Service Directors, circulating papers in advance, and producing accurate and timely minutes. You will ensure that actions and recommendations are followed up and progressed, and organise events and activities that support departmental objectives and promote a positive image of Luton.You will provide essential support during investigations, hearings, disciplinary meetings and grievance processes, including taking accurate and confidential notes as required. In the absence of Directors, you will manage and prioritise incoming emails and correspondence, liaising with Service Managers to ensure appropriate actions are taken.The role also involves providing comprehensive business support across business continuity, performance management, risks, complaints and committee reporting. This includes maintaining registers, tracking committee reports, managing divisional risk registers, collating information, progress-chasing deadlines and ensuring issues are escalated appropriately. You will ensure that consultation requirements are met and seek procedural advice from relevant Council colleagues where necessary.You will develop, maintain and improve administrative systems, databases and procedures, ensuring the timely and accurate retrieval of information for a wide range of audiences. This includes collecting, analysing and presenting statistical and management information in a clear and accessible format.The Business Support Officer will draft correspondence, reports and presentations on behalf of Service Directors and Service Managers, using initiative and judgement to ensure communications are professional, accurate and clearly articulated.Please note this role does not attract sponsorship.<h2>About you</h2>You will act as a key point of contact for the Service Directors, receiving and filtering incoming requests and telephone calls from senior managers, elected members, partner organisations and the public. You will prioritise enquiries, resolve matters within your remit, or refer appropriately to always ensure continuity of service and excellent customer care.Financial administration forms part of the role, including processing invoices, budget coding and ordering through the Council’s finance systems, ensuring that financial operations are maintained within agreed timescales.About you:To be successful in this role, you will have demonstrable experience providing secretarial and administrative support to senior management, including developing and maintaining effective procedures, systems, and processes that contribute to a well-functioning team. You will have strong planning and coordination skills, able to adapt to changing working practices and shifting priorities.You will have the ability to present and maintain detailed and accurate workload information, produce a wide range of complex documents, and draft correspondence such as letters, reports, and meeting minutes. Your minute-taking skills will be particularly important, as you will be required to capture key discussions and decisions in meetings of varying complexity.Clear and precise communication is essential in this role. You will be confident in communicating with colleagues at all levels, both face-to-face and in writing, to gather and clarify specific requirements. You will also be assertive and constructive in providing advice and feedback, ensuring that the required standards and outcomes are achieved.Your ability to use your initiative and work independently will be key. You will be skilled at establishing facts, acting within defined procedures, and solving problems when issues arise. This includes developing and implementing efficient administrative procedures to streamline workflows and enhance service delivery.You will have strong IT skills, with demonstrable experience in using a range of software packages including word processing, PowerPoint, spreadsheets, and databases. You should also be able to quickly learn and effectively use specific software systems as required by the role.A good understanding of data protection principles, as well as the handling of Freedom of Information (FOI) requests, will be essential. You will be familiar with the importance of confidentiality and maintaining privacy in all aspects of your work.Ideally, you will hold a Business Administration Level 2/3 qualification (or equivalent) or have gained equivalent experience in an administrative or secretarial support role.You will be flexible in your approach to work, with the ability to adjust your hours when necessary to meet service demands, including attending occasional evening meetings.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1673254&amp;ptId=12219" target="_blank">download: PREF102647 202107 L5 Business Support Officer.docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1679055&amp;ptId=12219" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

Business Support Officer

<h2>About the job</h2>Salary: £27,254 – £29,540 a year pro rata Hours per week: Casual Contract type: CasualAs a Casual Deputy Registration &amp; Ceremonies Officer, you will play a vital role in delivering statutory registration services to the community. The postholder will be responsible for registering births, deaths, stillbirths and marriages in line with legislative requirements, statutory procedures and guidance issued by the Registrar General.You will ensure the accurate maintenance, security and safe custody of all registers, records and indices, and undertake the registration of marriages across local religious buildings and approved marriage venues, providing a professional and sensitive service to customers at all times.The role also includes responsibility for the receipt, recording and banking of money, in accordance with the Council’s cash handling and financial procedures. You will account for all secure stock and income on a monthly and annual basis, ensuring that both secure and non-secure stock is managed effectively and ordered from the General Register Office in a timely manner.In addition, you will support the wider Local Registration Service by undertaking administrative and operational duties as required, demonstrating flexibility and a commitment to maintaining high standards of service delivery.Please note this role does not attract sponsorship.<h2>About you</h2>The successful candidate will be confident in dealing with members of the public in a polite, professional and sympathetic manner, particularly in sensitive situations. You will demonstrate strong interpersonal skills and the ability to maintain the dignity and professionalism required when supporting and delivering registration services and ceremonies.You will be computer literate, with the ability to competently use Windows-based systems and spreadsheets, and will pay close attention to detail when following procedures and processes. This includes accurate financial calculations and reconciliations, ensuring statutory and operational requirements are met at all times.The role requires the ability to work effectively as part of a team, alongside the flexibility to support the wider service as needed. You will either have knowledge of, or the ability to quickly acquire, an understanding of statutory and procedural requirements relating to the registration of births and deaths, ceremonies, and the taking of notices.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.Applicants should hold GCSEs or equivalent experience and be available to work flexibly. This includes covering weekday hours between 9:00am and 5:00pm as required, as well as weekends and occasional Bank Holidays on a rota basis. The role will involve attending various sites across the Borough. Join us and play a meaningful role in supporting our community at some of life’s most important moments - apply today.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1692611&amp;ptId=12222" target="_blank">download: Casual Deputy Registration and Ceremonies Officer JD - March 2025.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1692612&amp;ptId=12222" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Casual Deputy Registration & Ceremonies Officer

<h2>About the job</h2>Salary: £25,989 – £26,824 a year pro rata Hours per week: 37 &amp; 32 Contract type: PermanentWe’re looking for compassionate Support Workers to help adults with Learning disabilities within the supported living service. Using a strengths-based approach, you’ll support Adults in supported living service —focusing on wellbeing, daily living skills, and personal care.You’ll assist with care planning, promote independence, and provide hands-on support, including medication administration and use of specialist equipment. Working closely with professionals and services, you'll contribute to assessments and ensure the right support is in place.Strong communication, accurate record-keeping, and a flexible, person-centred mindset are essential. If you’re ready to make a real impact, we’d love to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking dedicated Support Workers who are passionate about promoting independence, dignity, and choice for individuals with care needs. You’ll support people in accessing a variety of community services and activities, while caring for their physical, emotional, and social wellbeing.You’ll act as an advocate for those you support, ensuring their voices are heard throughout their care experience. Strong communication skills are essential, as you’ll engage with individuals, families, and professionals in a range of settings.This role involves working flexibly across locations, including weekends, bank holidays, sleep-ins, and waking night duties. You’ll be part of a supportive team, contributing to a positive, inclusive environment, and ready to respond in emergency situations.We’re looking for someone who can support new staff, identify discrimination, and take appropriate action. You should have some knowledge of the needs of people with learning disabilities and a willingness to gain a QCF Level 3 in Care.Applicants must be comfortable with manual handling (after training) and be able to communicate fluently and effectively in spoken English with the public.If you’re adaptable, compassionate, and ready to make a real difference, we’d love to hear from you.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594454&amp;ptId=12221" target="_blank">download: Support Worker - JD_.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594455&amp;ptId=12221" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Support worker

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!PfP Thrive is Places for People's skills and learning academy, designed to develop talent within our organisation and across the housing and construction sectors. We provide high-quality training, apprenticeships, and future skills learning that address sector-wide skills shortages and help our people and partners thrive in a changing industry. More about your roleDo you have a passion for safety and compliance? Are you skilled at sharing knowledge and helping others develop? We're looking for a Compliance &amp; Health &amp; Safety Tutor to design and deliver training that ensures our teams work safely, confidently, and in line with regulations.In this role, you'll design, develop, and deliver engaging compliance and health &amp; safety training for both internal and external staff, ensuring all courses meet regulatory standards and business needs. You'll cover essential topics such as manual handling, abrasive wheels, working at height, harness and lanyard inspection, conflict resolution, and water regulations including safe isolation and damp &amp; mould management. Additionally, you'll help create a suite of “Intro to…” courses across various trades, leveraging your own qualifications and expertise to support workforce development.The role will involve a mix of working from home 2 days a week focusing on administrative task and 3 days a week travelling to various sites to deliver training, we are flexible in this approach.More about you The Essential Criteria for this role is listed below: <ul><li>A formal, recognised trade-based qualification e.g. electrician, plumber, landscaper, carpenter with at least 3 years' experience working in this role, ideally in a housing sector</li><li>A strong track record of meeting/exceeding health and safety and compliance requirements associated with the role</li><li>You will have a L3 Teaching and Assessing qualification – or previous experience of designing and delivering training to groups of learners and be willing to work towards these qualifications. </li><li>You will need to be digitally savvy with strong Microsoft Office skills, particularly PowerPoint and Word to create engaging learning resources.</li><li>You will have a full clean driving licence as there will be significant travel for this role</li></ul>Desirable criteria:<ul><li>Ideally, you will have some supervisory and/or management experience as most awarding bodies will be looking for this in order to approve you to deliver their courses</li><li>You will have excellent interpersonal skills, be able to build strong relationships with a variety of people of different levels, backgrounds and capabilities </li><li>You'll have the ability to engage various groups of learners through your facilitation and training skills – you'll often have between 12 and 20 learners at a time. </li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul>Extra perks including huge discounts and offers from shops, cinemas and much more





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Compliance Learning Tutor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleIf you want to earn money whilst working in a fun, lively environment with a team of people like you, then this exciting new job could be for you. Working with passionate and driven people, you will be responsible for the supervision of our customers and other lifeguards whilst using our swimming and pool facilities. You will responsible for the H&amp;S of pool users at all times and oversea the operations of the building. Customer service and the cleanliness will be first class and you will respond to customer queries promptly. This role requires an element of Duty Manager cover, therefore you will be open to undertaking required training.For more information please download our job profile available on our websiteMore about youA National Pool Lifeguard Qualification (NPLQ) is essential. Full training will be provided if you do not possess a Pool Plant Operations License. Previous supervisor experience would be an advantage. As you will be working poolside you must be a competent swimmer and be safety conscious. As Duty Manager cover you will be managing a large team, so previous experience in supervisory/management capacity within a leisure centre would be desirable. We are looking for someone with excellent customer service and leadership skills.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more</li><li>A bonus scheme for all colleagues at 2%</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Senior Lifeguard (with Duty Manager responsibilities)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you!More about your roleYou will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. You will be assisting in compliance. Travel within local geographical areas will be required.This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information, please download our job profile available on our website. More about youIt is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of ‘team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. A driving license and own car for business use is preferred for this role. Commitment to Trauma Informed PracticeAt Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Housing & Wellbeing Co-ordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about the teamTouchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. Reporting to the Operations Manager, we are looking to recruit a Customer Advisor on an initial fixed term contract until December 2026. This is a part time role working 14.5 hours on Thursdays and Fridays. We are open to candidates working remotely but you will be required to attend meetings in the Bath office when needed. More about your roleOn a daily basis, you will help to ensure that the customer experience is of the highest standard and provide administrative support in relation to all leasing activity as well as day to day operations. In addition to being responsible for liaising with customers for renewals, negotiating rents and renewing tenancies you will also conduct regular market research and provide admin support to ensure applications are completed correctly. At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about youThe ideal candidate will have previously worked in a similar role. Experience conducting administrative tasks and familiarity with MS packages such as MS Word and Excel are required. Experience &amp; Skills<ul><li>Experience working in a similar role (Receptionist, Front of House, Customer Service etc) </li><li>Experience conducting administrative tasks, </li><li>Familiarity working with MS packages such as Excel, </li><li>Strong attention to detail, </li><li>Excellent communication skills. </li></ul>The benefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more .</li></ul>





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Customer Advisor (Fixed Term)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about the teamTouchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. Reporting to the Client Accounts Processing Line Manager , we are looking to recruit a Client Accounts Administrator on a permanent basis. After an initial period of training (2-4 weeks), we are able to offer hybrid working for this position (2 days in the office, 3 days at home). More about your roleAs a Client Accounts Administrator, you will be responsible for providing frontline transactional input to the database. On a daily basis you will work as part of the wider team to ensure bank transactions are recorded accurately and allocated to the database. In addition to raising payments through the system, you will deal with internal and external queries relating to their portfolio. At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about youThe ideal candidate will have previously worked in a similar role. Experience with Microsoft packages such as Excel are advantageous. Communication skills are essential. Experience &amp; Skills<ul><li>Experience in an administration role, </li><li>Experience with MS packages such as Excel, </li><li>Strong attention to detail, </li><li>Excellent communication skills. </li></ul>The benefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Training and development </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more </li></ul><ul></ul>

Client Accounts Administrator

Title: Carpenter Multi TradeContract Type: Permanent, Full time, 40 hoursSalary: £39,707 per annumGrade: DM Tech 05Working Location: Greenwich, Bexley and surrounding areasPersona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as requiredClosing Date: 28th January at 11pmInterviews will be held at our office in Sidcup on Tuesday 3rd February Please click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQEFIfqS+HZSZD7zHYMI4X5FRtK5Phxf0ghURWZU0MmA+GhSHXZnBWA/ls2sUsp9fS" target="_blank">Role Profile - Carpenter.doc</a> <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQVbosBRgHjuwfydhvjWYm3RxWgwfQLmNoWM4XSgWLWVq5ORjp2TA52yPUrtGoFmkE" target="_blank"></a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)Join our Repairs Team at L&amp;Q:Our South London repairs team are looking for a Multi trader Carpenter to join the team on a permanent basis. The role will cover Greenwich, Bexley and surrounding areasIt is essential to have a manual driving license to carry out this role and they must have hand tools (larger tools and specialist equipment will be arranged if needed).Your impact in the role:Our Multi trade/Carpenters are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and Other general Maintenance repairs. Ideally you will also be able to carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs.It is important to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.Customer satisfaction is of the utmost importance to L&amp;Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring:· Sound working trade knowledge and experience · Experience gained within a Maintenance, site and/or Housing environment and NVQ. · Able to deliver excellent customer service · Right first-time approach· Health and Safety Conscious · Previous experience in a similar role · Wide range of Multi trade skillsIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>.Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

London and Quadrant Housing Trust

Carpenter Thames - 7446

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleThis a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre.You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.For more information please download our job profile available on our website.More about youWith this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.It is essential that you hold a NPLQ qualification. BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>A bonus scheme for all colleagues at 2%</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Duty Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role:We are looking to recruit 2 Assembly Technicians on a permanent basis. Reporting to the Factory Manager, you will undertake assembly work on the full range of Modularwise Ltd products, ensuring that all products are manufactured in accordance with drawings and specification, using the correct materials and fixings.On a daily basis, you will assist all members of the workforce, including resources that have been subcontracted. In addition, you will ensure that all assembly work is performed in accordance with the requirements of Health and Safety. This role is based on site 5 days a week at The Old Cinema, Shobdon, Leominster, Herefordshire, HR6 9NR with working hours of Monday to Thursday 8am to 4.30pm and Friday 7am to 3.30pm.For more information, please download our job profile available on our website.More about you:The successful candidate will have experience in basic joinery, electrics, tiling or decorating. Experience of working in a similar manufacturing or assembly is preferred. The successful candidate will have:<ul><li>Experience in basic joinery, plumbing, Electrics, tiling, decorating,</li><li>Worked in a manufacturing or assembly position,</li><li>Excellent communication skills and be able to work as part of a team.</li></ul>The benefits:We are a large, diverse, and ambitious business, offering job security and all the challenges you could wish for. Here, people can flourish, thrive, better themselves, and work in fantastic communities with inspirational colleagues and customers. We like to invest in our people; therefore, the successful job holders will have the opportunity to undergo training within the company, including the opportunity to enroll in apprenticeship courses.<ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li><li>A bonus scheme for all colleague</li><li>Pension with matched contributions</li><li>Excellent holiday pay</li><li>Training</li><li>Extra perks including huge discounts and offers from shops, cinemas, and much more.</li></ul><ul></ul>

Assembly Technician

Salary: Competitive Location: Stratford, London or Trafford, Manchester Closing date: Sunday 15th February, midnight<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQrnwzgA+msfbqt7R030F84bkO3TKSzyngMjPrYuX6ET5SeM347O0qeNt8PtU0o7Ay" target="_blank">Director of Customer Services.docx</a>Would you like the opportunity to lead a complex andhigh-performing customer service team during a period of strategictransformation, shaping how L&amp;Q responds to customer enquiries andtransforms its approach to complaints? At L&amp;Q, we passionately believe thata great customer experience, built on trust, responsiveness, and empathy, is asessential as quality homes. Our transformation journey is driven by acommitment to design a new operating model that delivers the best possibleoffer for our customers and supports our organisational evolution.As our Director of Customer Service, you will providevisible, resilient leadership to a large, dispersed team delivering a demandingservice. Our contact centre colleagues work remotely and handle challengingsituations every day, so your ability to inspire, motivate and support themwill be critical. You will lead the contact centre operations, ensuringefficiency, consistency, and excellence in customer engagement, while shaping aproactive and learning-led approach to complaint resolution and prevention. Workingclosely with the Transformation Programme, you will deliver a new targetoperating model that simplifies processes, embeds digital tools, and nurtures ahigh-performing customer-first culture. You will champion the reimagining ofcustomer services in ways that promote visible, meaningful improvements andcollaborate with senior leaders across Housing, Property Services, Investmentand IT to embed the voice of residents in decision-making.This is both a critical and an exciting time for L&amp;Q. Wehave recently made significant investment in our customer service andneighbourhood housing teams, strengthening capacity and capability to improveresponsiveness and consistency. These enhancements will enable us to reducewaiting times, deliver a more seamless experience for residents, and ensure ourservices are equipped to meet future demands. This role offers the opportunityto be at the heart of that change, helping shape the next chapter of ourtransformation journey.We are looking for an experienced leader from social housingor an allied customer-focused, regulated sector, with a proven track record ofmanaging large, remote teams delivering complex services under pressure. Youwill have the ability to lead transformation programmes involving processredesign, system implementation, and cultural change, alongside strongjudgement and collaboration skills to influence across functions and elevatethe resident voice. Above all, you will be passionate about building inclusive,empowered teams aligned around delivering exceptional customer service anddriving operational excellence.At L&amp;Q, we nurture an empowering and values-drivenenvironment where colleagues feel respected, supported, and inspired to deliverexcellence. Diversity and inclusion are actively lived, and all voices arevalued. Continuous improvement is celebrated, mistakes are learningopportunities and successes are shared wins. Residents are central to everydecision; their feedback informs outcomes.If you are excited by this fantastic opportunity and would like to learn more about how you could help us achieve our ambitions, then please reach out to our partners at GatenbySanderson.Rosie Gunn on 07964 841 007 Sandra Jones on 07826 404 091 Or visit the microsite by clicking here: <a href="https://join-lq.co.uk/" target="_blank">https://join-lq.co.uk/</a>Closing date: Sunday 15th February 2026 – midnightWe are committed to building a truly diverse and inclusive leadership team. We value diversity in all its forms, including gender, ethnicity, disability, age, sexual orientation and identity and recognise the importance of representation at senior levels. As part of our commitment, we guarantee an interview for at least one female candidate and one candidate from an ethnically diverse background for all senior leadership roles, provided they meet the essential criteria.





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Director of Customer Services

Salary: Competitive Location: Stratford, London or Trafford, Manchester Closing date: Sunday 15th February, midnight<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQVnlVjGNiaUVFiuaSvRIAcXmwlfZ8Y83s7FgUplJZhXPnEodJBvkDtoGGRR272Ul3" target="_blank">Director of Income and Lettings Role Profile.docx</a>Would you like the opportunity to lead a criticalcustomer-facing service during a period of strategic transformation, shapinghow we deliver Empty Homes. Lettings and Income services while drivingperformance and cultural change? At L&amp;Q, our mission is to create homes andneighbourhoods everyone can be proud of, and we believe that deliveringexceptional customer experiences and operational excellence is as important asproviding quality homes. This role is central to achieving that mission, ensuringthat every service we deliver reflects our commitment to residents and supportsthriving communities.This is a pivotal role in our customer directorate.You will lead the, Income, Empty Homes and Lettings services, ensuring thatperformance standards are consistently met and improved, while embedding aculture of accountability, collaboration, and customer focus. Working closelywith the Transformation Programme, you will deliver a new operating model thatsimplifies processes, leverages digital tools, and fosters a high-performing,customer-first culture. This work directly supports L&amp;Q’s corporate strategyto achieve operational excellence, streamlining services, improving efficiency,and ensuring that every interaction delivers value for residents andstrengthens trust in our organisation.We are looking for an experienced leader with a strong trackrecord in housing management. You will bring expertise in transforming servicesand have successfully delivered process redesign, system implementation, andcultural change. Your ability to exercise sound judgement, collaborateeffectively, and influence across functions will be essential to ensure thevoice of residents shapes every decision. Above all, you will be passionateabout building inclusive, empowered teams that deliver exceptional customerservice and drive operational excellence.At L&amp;Q, we foster an empowering, values-drivenenvironment where colleagues feel respected, supported, and inspired to deliverexcellence. Diversity and inclusion are at the heart of our culture, andcontinuous improvement is celebrated, mistakes are learning opportunities, andsuccesses are shared wins. Residents are central to every decision; theirfeedback informs outcomes.If you are excited by this fantastic opportunity and would like to learn more about how you could help us achieve our ambitions, then please reach out to our partners at GatenbySanderson.Rosie Gunn on 07964 841 007 Sandra Jones on 07826 404 091 Or visit the microsite by clicking here: <a href="https://join-lq.co.uk/" target="_blank">https://join-lq.co.uk/</a>Closing date: Sunday 15th February 2026 – midnightWe are committed to building a truly diverse and inclusive leadership team. We value diversity in all its forms, including gender, ethnicity, disability, age, sexual orientation and identity and recognise the importance of representation at senior levels. As part of our commitment, we guarantee an interview for at least one female candidate and one candidate from an ethnically diverse background for all senior leadership roles, provided they meet the essential criteria.





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2,791 Jobs