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<h2>Job introduction</h2>Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.Job Title:&nbsp;Business Improvement &amp; Performance OfficerA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp; &nbsp;Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at&nbsp;Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:Are you passionate about driving strategic change and improving performance across a dynamic organisation?&nbsp;Liverpool City Council is seeking a highly motivated and experienced Business Improvement and Performance Officer to support the Finance and Resources Directorate in delivering its ambitious goals.This is a pivotal role where you’ll work closely with senior leaders to shape business planning, monitor performance, and lead on strategic initiatives that enhance service delivery and value for money.Key Responsibilities<ul>
<li>Provide strategic business management and corporate support to the Directorate Leadership Team</li>
<li>Lead on business planning, performance monitoring, and corporate reporting</li>
<li>Coordinate directorate-wide improvement projects and ensure alignment with the Council Plan</li>
<li>Monitor budgets, savings targets, and financial performance</li>
<li>Represent the Directorate on corporate groups and contribute to policy development</li>
<li>Facilitate effective communication across the Directorate and with key stakeholders</li>
<li>Promote a culture of continuous improvement and innovation</li>
</ul>Our offer to you:<ul>
<li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>
<li>Agile working (Role dependent) -&nbsp;A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception</li>
<li>Part of the Local Government Pension scheme –&nbsp;option to join the AVC scheme</li>
<li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li>
<li>Health and Wellbeing -&nbsp;offer including Employee assistance programme</li>
<li>Cycle to Work and Travel Pass Schemes&nbsp;</li>
<li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li>
<li>Family friendly policies with enhanced leave &nbsp;</li>
<li>Discounted Gym Memberships&nbsp;</li>
<li>Employee Volunteering Scheme&nbsp;</li>
<li>Medicash&nbsp;</li>
</ul>Next steps: Closing date:&nbsp;midnight Sunday 20th July 2025 Shortlisting date: Friday 25th July 2025 Interview date: Tuesday 5th August 2025We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.Please note: this vacancy is classified as politically restricted position.If you would like any further information or an informal discussion, please contact Lisa Whittingham at <a href="mailto:lisa.whittingham@liverpool.gov.uk" target="_blank">lisa.whittingham@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.&nbsp;

Liverpool City Council

Liverpool City Council needs you!

Business Improvement & Performance Officer

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated, creative and experienced Communications and Marketing Officer to join our Communications and Engagement Team on a one-year fixed term contract (37 hours per week).The Communications and Engagement Team are responsible for all aspects of North Somerset Council’s communications and engagement planning. This includes proactive and reactive media relations, an online ‘North Somerset Life' resident e-magazine delivered to over 100K addresses, internal communications, corporate social media, consultation and engagement as well as supporting major campaigns such as the regeneration of Birnbeck Pier, the delivery of the long awaited Banwell Bypass and implementing the second largest government grant for Bus Service Improvements across the West of England area.And on top of this, there's the business as usual of helping improve North Somerset residents’ lives through adult social care, libraries, children's services, highways and transport, open spaces and much more. No two days will ever be the same!In this role, you will undertake specialist communications activities and make decisions within the corporate Communications and Engagement team using skills that have been gained through academic or professional qualifications and practical experience. You will be responsible for devising, delivering and evaluating planned, coordinated and effective communications activities to meet council and service-led objectives to a professional standard.Key Responsibilities:<ul><li>Public Relations.</li><li>Digital communications.</li><li>Supporting our transformation programme.</li><li>Media liaison.</li><li>Internal communications.</li></ul>Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.This position is currently based at Town Hall in Weston-super-Mare. &nbsp;Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:<ul><li>One day per month minimum in the office.</li><li>Primarily work remotely.</li><li>Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.</li></ul>About YouWe are looking for an individual who is passionate and creative about marketing and communications, and who possesses the following skills and experience:Essential Criteria:<ul><li>Degree in a relevant discipline or equivalent experience of working in a marketing and/or communications role.</li><li>Experience of using MS Office products, social media, web/video content editing and able to adapt quickly to using new software.</li><li>Able to research, develop, deliver and monitor communications and marketing activities – including writing communications plans and reporting on their effectiveness.</li><li>Excellent standards of writing to suit the audience with attention to detail and strong visual presentation skills.</li><li>Ability to manage/organise own work to meet agreed deadlines.</li></ul>Desirable Criteria:<ul><li>Up to date knowledge of digital and marketing channels and professional standards.</li><li>Experience of working with senior officers and/or councillors, partner organisations and the media and able to develop and maintain positive working relationships.</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Local Government Pension.</li><li>Opportunities for professional development.</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated in house Wellbeing Team.</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.How To ApplyIf you share our&nbsp;vision and values&nbsp;and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Deborah Porter, Deputy Head of Communications via email at <a href="mailto:Deborah.Porter@n-somerset.gov.uk" target="_blank">Deborah.Porter@n-somerset.gov.uk</a> or by phone 07385 373110.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Monday 21 July 2025Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





<ul></ul>

North Somerset Council

Marketing and Communications Officer

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleCommunity Meals is a hot meals service provided by North Somerset Council to people within North Somerset who have difficulty in preparing and cooking hot meals. We are looking to employ a flexible driver who are as passionate about our service as we. Community Meals drivers are more than a delivery person, they are in some instances the only contact our clients have with another person during their day. As part of the delivery service you will complete a welfare check, for example ensuring that the person is warm during winter months, or has sufficient drinks in warmer weather, reporting any concerns to the Business Support Team. We deliver our service for 363 days of the year, which includes weekends and Bank Holidays, pausing on Christmas Day and New Years Day. We currently have 2 kitchens, so you may drive from our Castlewood Kitchen based in Clevedon, or our Weston kitchen based in Worle&nbsp; Where a Council vehicle is used, to undertake vehicle safety checks and routines, reporting incidents as required in accordance with North Somerset operational policiesKey Responsibilities:<ul><li>To ensure daily work instructions are acknowledged and both planning and preparations for operational deployment are undertaken.</li></ul> <ul><li>To effectively deliver community meals services to our clients in accordance with a journey plan, timetable and/or a delivery manifest, in a timely manner and with a person focused approach.</li></ul> <ul><li>To undertake client welfare checks at each visit in line with agreed protocols and instructions on the schedule/plan, reporting any incidents and communicating any variances in accordance with council policy.</li></ul> <ul><li>Where a Council vehicle is used, to position, collect and return the l vehicles from multi point locations.</li></ul> <ul><li>To maintain a current, valid driving licence (minimum of a Category B) and submit this routinely for review.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence This position is currently based at our Castlewood, Clevedon @ Worle kitchens. Please be advised that Castlewood will be closed by September 2025. Consultation is currently underway to determine the new location for colleagues based in Castlewood. This will be at Weston-Super-Mare or within North Somerset.Work StyleAs a Community Meals delivery officer your working style falls into the mobile working category.About YouWe are looking for caring, compassionate individuals to work in a front facing person focused service within the Community Meals Team. You should be confident in working independently but also a keen team player. Being a clear and strong communicator that offers experience and understanding of supporting people who are older and / or disabled will be beneficial to the role. We are keen to invite interest that can demonstrate transferable skills within your career to date although full training and continuous professional development is offered.Under the direction of the Lead Driver and / or Community Meals Team Manager, to deliver high quality customer focused services that supports the work of this service.,. Duties will typically include delivering hot and cold meals within a prearranged, structured schedule to clients, where needed, plating meals and ensuring a hot / cold drink is available; in addition, checking that the person is well, and reporting any concerns in line with North Somerset procedures. Where a Council vehicle is used, operating fleet vehicles and taking them into the garage as part of a scheduled service plan. &nbsp;Use of own vehicle is supported subject to checks, and a mileage allowance will be paid in line with North Somerset travel policy.Successful applicants will be fully supported with training and shadowing opportunities as part of an induction and a be part of a dedicated staff team.This position is subject to an enhanced Disclosure and Barring Service check.A valid Class B driving licence is essential for this role.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 day annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.How to ApplyIf you share our&nbsp;vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Kris Peake. &nbsp;Operations Lead, at <a href="mailto:Kris.Peake@n-somerset.gov.uk" target="_blank">Kris.Peake@n-somerset.gov.uk</a>Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated.&nbsp; We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave.&nbsp; We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.





<ul></ul>

Community Meals Delivery Officers

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleCommunity Meals is a hot meals service provided by North Somerset Council to people within North Somerset who have difficulty in preparing and cooking hot meals. We are looking to employ a flexible driver who are as passionate about our service as we. Community Meals drivers are more than a delivery person, they are in some instances the only contact our clients have with another person during their day. As part of the delivery service you will complete a welfare check, for example ensuring that the person is warm during winter months, or has sufficient drinks in warmer weather, reporting any concerns to the Business Support Team. We deliver our service for 363 days of the year, which includes weekends and Bank Holidays, pausing on Christmas Day and New Years Day. We currently have 2 kitchens, so you may drive from our Castlewood Kitchen based in Clevedon, or our Weston kitchen based in Worle&nbsp; Where a Council vehicle is used, to undertake vehicle safety checks and routines, reporting incidents as required in accordance with North Somerset operational policiesKey Responsibilities:<ul><li>To ensure daily work instructions are acknowledged and both planning and preparations for operational deployment are undertaken.</li></ul> <ul><li>To effectively deliver community meals services to our clients in accordance with a journey plan, timetable and/or a delivery manifest, in a timely manner and with a person focused approach.</li></ul> <ul><li>To undertake client welfare checks at each visit in line with agreed protocols and instructions on the schedule/plan, reporting any incidents and communicating any variances in accordance with council policy.</li></ul> <ul><li>Where a Council vehicle is used, to position, collect and return the vehicle from multi point locations.</li></ul> <ul><li>To maintain a current, valid driving licence (minimum of a Category B) and submit this routinely for review.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence This position is currently based at our Castlewood, Clevedon @ Worle kitchens. Please be advised that Castlewood will be closed by September &nbsp;2025. Consultation is currently underway to determine the new location for colleagues based in Castlewood. This will be at Weston-Super-Mare or within North Somerset.Work StyleAs a Community Meals delivery officer your working style falls into the mobile working category.About YouWe are looking for caring, compassionate individuals to work in a front facing person focused service within the Community Meals Team. You should be confident in working independently but also a keen team player. Being a clear and strong communicator that offers experience and understanding of supporting people who are older and / or disabled &nbsp;will be beneficial to the role. We are keen to invite interest that can demonstrate transferable skills within your career to date although full training and continuous professional development is offered.Under the direction of the Lead Driver and / or Community Meals Team Manager, to deliver high quality customer focused services that supports the work of this service.,. Duties will typically include delivering hot and cold meals within a prearranged, structured schedule to clients, where needed, plating meals and ensuring a hot / cold drink is available; in addition, checking that the person is well, and reporting any concerns in line with North Somerset procedures. Where a Council vehicle is used, operating fleet vehicles and taking them into the garage as part of a scheduled service plan. &nbsp;Use of own vehicle is supported subject to checks, and a mileage allowance will be paid in line with North Somerset travel policy.Successful applicants will be fully supported with training and shadowing opportunities as part of an induction and a be part of a dedicated staff team.This position is subject to an enhanced Disclosure and Barring Service check.A valid Class B driving licence is essential for this role.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 day’s annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.How to ApplyIf you share our&nbsp;vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Kris Peake. &nbsp;Operations Lead, at <a href="mailto:Kris.Peake@n-somerset.gov.uk" target="_blank">Kris.Peake@n-somerset.gov.uk</a>Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated.&nbsp; We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave.&nbsp; We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.





<ul></ul>

Weekend Community Meals Delivery Officers

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleTo provide flexible cover for staff absence.Community Meals is a hot meals service provided by North Somerset Council to people within North Somerset who have difficulty in preparing and cooking hot meals. We are looking to employ a flexible driver who are as passionate about our service as we. Community Meals drivers are more than a delivery person, they are in some instances the only contact our clients have with another person during their day. As part of the delivery service you will complete a welfare check, for example ensuring that the person is warm during winter months, or has sufficient drinks in warmer weather, reporting any concerns to the Business Support Team. We deliver our service for 363 days of the year, which includes weekends and Bank Holidays, pausing on Christmas Day and New Years Day. We currently have 2 kitchens, so you may drive from our Castlewood Kitchen based in Clevedon, or our Weston kitchen based in Worle&nbsp; Where a Council vehicle is used, to undertake vehicle safety checks and routines, reporting incidents as required in accordance with North Somerset operational policiesKey Responsibilities:<ul><li>To ensure daily work instructions are acknowledged and both planning and preparations for operational deployment are undertaken.</li></ul> <ul><li>To effectively deliver community meals services to our clients in accordance with a journey plan, timetable and/or a delivery manifest, in a timely manner and with a person focused approach.</li></ul> <ul><li>To undertake client welfare checks at each visit in line with agreed protocols and instructions on the schedule/plan, reporting any incidents and communicating any variances in accordance with council policy.</li></ul> <ul><li>Where a Council vehicle is used, to position, collect and return the vehicle from multi point locations.</li></ul> <ul><li>To maintain a current, valid driving licence (minimum of a Category B) and submit this routinely for review.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence This position is currently based at our Castlewood, Clevedon @ Worle kitchens. Please be advised that Castlewood will be closed by September 2025. Consultation is currently underway to determine the new location for colleagues based in Castlewood. This will be at Weston-Super-Mare or within North Somerset.Work StyleAs a Community Meals delivery officer your working style falls into the mobile working category.About YouWe are looking for caring, compassionate individuals to work in a front facing person focused service within the Community Meals Team. You should be confident in working independently but also a keen team player. Being a clear and strong communicator that offers experience and understanding of supporting people who are older and / or disabled will be beneficial to the role. We are keen to invite interest that can demonstrate transferable skills within your career to date although full training and continuous professional development is offered.Under the direction of the Lead Driver and / or Community Meals Team Manager, to deliver high quality customer focused services that supports the work of this service.,. Duties will typically include delivering hot and cold meals within a prearranged, structured schedule to clients, where needed, plating meals and ensuring a hot / cold drink is available; in addition, checking that the person is well, and reporting any concerns in line with North Somerset procedures. Where a Council vehicle is used, operating fleet vehicles and taking them into the garage as part of a scheduled service plan. &nbsp;Use of own vehicle is supported subject to checks, and a mileage allowance will be paid in line with North Somerset travel policy.Successful applicants will be fully supported with training and shadowing opportunities as part of an induction and a be part of a dedicated staff team.This position is subject to an enhanced Disclosure and Barring Service check.A valid Class B driving licence is essential for this role.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 day’s annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet.How to ApplyIf you share our&nbsp;vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Kris Peake. &nbsp;Operations Lead, at <a href="mailto:Kris.Peake@n-somerset.gov.uk" target="_blank">Kris.Peake@n-somerset.gov.uk</a>Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated.&nbsp; We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave.&nbsp; We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.





<ul></ul>

Casual Community Meals Delivery Officers

This vacancy is only open to North Somerset Council employees and agency workers contracted to North Somerset Council.About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleNorth Somerset Council’s&nbsp;Highway Network Management Team manages the coordination of activities on the highway, whether Utility company or Council own works, new construction developments, domestic/commercial vehicle dropped kerbs, events (affecting/on the highway) or other licensable highway activities such as skips, scaffolding, our focus is to make a positive primarily to actively co-ordinate activities, we also enforce legislation relating to utility company works, protect highway infrastructure, check the safety actively deal with congestion.We are looking for a Streetworks Co-ordinator to manage, co-ordinate works across our highway network in a dynamic and fast paced environment.Career progression to level 6 of (Co-ordinator) will be dependent upon managerial assessment of competence and independent working.Key Responsibilities:<ul><li>Coordinate and process permit applications and provide advice and experience to others relating to this specialist work area.</li><li>Resolve conflicts and enforce compliance/infringements under the Traffic Management Act 2004, New Roads and Street Works Act 1991 and relevant codes of practice.</li><li>Draft and issue Temporary Traffic Regulation Orders/Notices (TTROs/TTRN’s)</li><li>Review and approve diversion routes and signing schedules.</li><li>Contribute and assist with financial management and recovery of costs.</li><li>Respond and resolve internal/external enquiries, escalating more complex matters.</li><li>Maintaining records, analyse and interpret data/information relating to specialist electronic systems/software.</li><li>Provide cover for other staff during periods of absence.</li></ul>Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.This position is currently based at our Castlewood offices in Clevedon. Please be advised that this office will be closed by 2025. Consultation is currently underway to determine the new location for colleagues based in Castlewood. This will be at Weston-super-Mare or within North Somerset.Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Flexible Worker which means you can expect to work in the following way:<ul><li>2-3 days in the office.</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul>About YouWe are looking for an individual who has a good understanding of some of the challenges faced relating to activities/works on the highway, along with a proven ability to manage and maintain professional relationships with all types of internal and external stakeholders, and who possess the following skills and experience:Essential Criteria:<ul><li>Level 3 or 4 qualification and/or relevant experience.</li><li>Experience of working in an office environment.</li><li>Demonstrable attention to detail and accuracy.</li><li>Able to manage own work without close supervision.</li><li>Ability to collate and present evidence clearly and confidently and demonstrate effective communication.</li><li>Have strong ICT skills.</li><li>Ability to speak fluent English as stated in Part 7 of the Immigration Act.</li></ul>Desirable Criteria:<ul><li>A NRSWA supervisor (SLG) or Lantra qualification.</li><li>An understanding of financial management and experience in an enforcement role, highways/construction or mapping systems.</li><li>Experience of working in a Network management, highway or utility related environment is desirable.</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment, creating a workplace built on great teamwork.We offer:<ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Local Government Pension.</li><li>Opportunities for professional development.</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated in house Wellbeing Team.</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in ourBenefits booklet.How To ApplyIf you share our&nbsp;vision and values&nbsp;and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. To enable us to shortlist in a fair and unbiased way, it is essential that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined for this role.Contact InformationFor further information about the role, please contact Paul Watkins, Highway Network &amp; Traffic Manager, at <a href="mailto:paul.watkins@n-somerset.gov.uk" target="_blank">paul.watkins@n-somerset.gov.uk</a>Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Anticipated to be Friday 18 July 2025.Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.&nbsp;We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.





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Co-ordinator

Job Title: ESMA Teacher - Science KS3-4 and Maths KS3 - Science KS3-4 and Maths KS3 Starting Salary: £31,650 - £49,084 pa pro rata – Hertfordshire locally agreed Teachers minimum and upper pay range (non fringe) + SEN allowance Hours: 26.0 / 0.8 FTE Location: Stevenage - covering North &amp; East Herts with some Countywide travel Contract Type: Permanent Directorate: Childrens ServicesWould you like an opportunity to support Hertfordshire County Council to deliver better outcomes for children unable to attend school for medical reasons?<h4>About the team</h4>The ESMA Teaching Service are recruiting for an outstanding teacher to deliver quality teaching in person and virtually.This service offers education to students who are unable to attend school due to medical needs, in a variety of formats, including small group teaching, online and face-to-face. All students referred are of statutory school age (5-16 years). As well as providing access to education we also support reintegration back into their educational setting in line with medical advice.<h4>About the role</h4>We are looking for an inspirational Science teacher to join the Education Support for Medical Absence (ESMA) Teaching Service, who can deliver outstanding teaching to some of the County’s most vulnerable students.The role involves a combination of face-to-face and online teaching as well as continued pastoral support for a group of students.The current timetable (subject to change) for ESMA teachers is structured with teaching from 9.00am - 11.00am, followed by a break, and then a second teaching slot from 11.30am – 1.30pm. This could include a mixture of face-to-face and online teaching, or all face-to-face or all online.When not delivering lessons, teachers work on their pastoral responsibilities, which include holding Planning and Review meetings with families, students, schools, and health professionals, with their allocated students.The purpose of these regular meetings is to ensure that the student has the appropriate access to education, considering their medical need, and has a plan to reintegrate into school.<h4>About you</h4>We are looking for an excellent communicator who also believes in the importance of pastoral care and support, and who brings strong teaching expertise in Science, a deep understanding of SEND and medical needs, and the ability to lead with compassion, clarity, and collaboration.Essential:<ul><li>Educated to degree level and hold Qualified Teacher Status.</li><li>Minimum five years relevant and successful teaching experience.</li><li>Recent classroom experience and practice knowledge for the subject specialism (Science KS3-KS4 with the ability to teach KS3 Maths).</li><li>Able to demonstrate a thorough understanding of relevant high-quality teaching and learning.</li><li>Knowledge and understanding of best practice in relation to meeting the needs of children with health and SEND.</li><li>Ability to model excellent practice and lead by example.</li><li>Be able to evaluate practice and evidence the impact of interventions.</li><li>Commitment to promoting equal opportunities and diversity.</li><li>Excellent communication and technology (ICT) skills.</li><li>Ability to prioritise work within a multi-professional team reflecting service priorities.</li><li>Detailed knowledge of exam board specifications and exam requirements</li><li>Ability and willingness to contribute to curriculum planning and shared resources.</li><li>Full UK Driving Licence and regular access to a vehicle, due to travel requirements.</li></ul>Desirable:<ul><li>An understanding of working with children with medical needs (physical and mental).</li></ul>This is a fantastic opportunity for an outstanding teacher of Science to join a team dedicated to providing the best possible outcomes for students who are too ill to attend school.If you enjoy small-group teaching, both online and in person, and have a genuine passion for making a difference to the lives of students and their families, then this could be the role for you.&nbsp;&nbsp;To hear more about this opportunity please contact&nbsp;Tracy Haase on&nbsp;<a href="mailto:Tracy.haase@hertfordshire.gov.uk" target="_blank">Tracy.haase@hertfordshire.gov.uk</a>&nbsp;07580 711077 for an informal discussion about the role.Interview Date: 17th July Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>ESMA Teacher Job Outline.pdf</li></ul> 





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Hertfordshire County Council

ESMA Teacher - Science KS3-4 and Maths KS3

Job Title: Health Improvement Advisor Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Countywide Contract Type: Fixed Term until March 2026 with potential year on year extension until 2029 (subject to external grant funding) Directorate: Public Health<h4>About the team</h4>A new and exciting opportunity has arisen to join the successful and highly regarded Hertfordshire Health Improvement Service (HHIS) and Public Health team in Hertfordshire. In line with the national Smokefree Generation programme, you will be key in supporting the vision and delivery to enable a Smokefree Hertfordshire by 2030.As a Health Improvement Advisor, you will be contributing to the Council’s ambition for a happy and healthy Hertfordshire and in particular support several smoking cessation and other adult health improvement initiatives. You will report to the Health Improvement Co-ordinator for HHIS and contribute to the development and delivery of the service’s key performance indicators.HHIS are a well-established, successful frontline team who specialise in the commissioning and delivery of NHS Health Checks and Stop Smoking Services across the county. As an integral part of the Public Health and Community Protection directorate, HHIS work internally and externally across all teams and key partners to ensure that residents have an opportunity to improve their health, with a focus on addressing health inequalities across the county. A fast-paced, proactive and passionate team that is driven by health outcomes, our vision is to engage with the community to prevent long term health inequalities, leading to happier, healthier lifestyles through positive behaviour change.We are looking for Health Improvement Advisors to join our existing team, who will contribute by delivering HHIS frontline adult health improvement interventions including Stop Smoking clinics via telephone, and Stop Smoking community outreach and engagement as part of our Smokefree Hertfordshire Programme.You will be responsible for managing and monitoring client caseloads that support and encourage residents to stop smoking through a national standard treatment programme.&nbsp;The role involves face-to-face interventions which could be in one of our community clinics or on our Better Health Bus two days per week, as well as supporting and guiding residents via telephone or digital support. These roles will also support delivery across some of our focused areas of work that address health inequalities, such as pregnancy and mental health.The Health Improvement Advisor roles will work within HHIS to develop and deliver frontline services, working alongside national, regional and local policies and procedures.Working as part of the wider HHIS team, you will ensure our services are promoted, delivered, and monitored. You will communicate with colleagues, partners and residents to work towards our Smokefree Hertfordshire agenda.Led by a HHIS Health Improvement Manager and line managed by a Health Improvement Coordinator, the HI Advisor roles will sit within a strongly established team, progressing objectives within this portfolio of work which contributes towards wider HHIS aims and objectives.For more information about our Better Health Bus and Stop Smoking Services, please visit:Stop Smoking Service | Hertfordshire County CouncilBetter Health Bus | Hertfordshire County Council<h4>About the role</h4>HHIS are recruiting Health Improvement Advisor roles to lead on the promotion and delivery Stop Smoking clinics within the community. There may also be a requirement for the delivery of NHS Health Checks and wellbeingAs part of a proactive, passionate team whose combined knowledge, skills and determination supports reducing health inequalities in Hertfordshire residents, this role is to provide high quality, evidence-based advice, and support to clients to improve health. The post holder will lead on and contribute to the development of our local service plan that focuses on the ambition to reduce smoking prevalence to below 5% across Hertfordshire.The HI Advisor’s role will include working intensively to engage, encourage and support healthier lifestyles and behaviour change through effective and sensitive communication with residents and professionals from a diverse range of backgrounds and socio-economic groups. The HI Advisor will attend community settings to promote HHIS services, deliver stop smoking clinics, distribute promotional resources and network with the public and professionals to increase awareness and uptake.The Better Health Bus is a 3.5 tonne van and can be driven with a normal, manual driving licence. There is a possibility that HI Advisors will be asked to drive the Better Health Bus and will be provided with training sessions and a driving assessment if so.HI Advisors may also be required to contribute to communication and marketing strategies, developing resources to support service delivery, engaging with primary or secondary care NHS organisations, promoting tobacco control and workplace health, or other projects to improve health and wellbeing.<h4>About you</h4>Essential:<ul><li>Health, Health Promotion, Social Care, Counselling, Education or Pharmacy qualification and educated to diploma or equivalent level, or with considerable experience in a relevant community setting</li><li>Experience and understanding of working with patients, community groups, and providing 1-1 advice through behaviour change techniques</li><li>Demonstrate up to date knowledge and understanding of local, regional and national Stop Smoking objectives, including work practices, systems, processes and procedures</li><li>Car driver (manual licence) with the ability to travel throughout Hertfordshire and willing to drive our Better Health Bus as required</li><li>Evidence excellent interpersonal and communication skills, alongside the skills to motivate and inspire others</li><li>Demonstrate the ability to follow policies and procedures</li><li>Competent with Microsoft packages and be able to accurately complete written documentation</li><li>Working flexibly where required, including evening and weekend work to meet the demands of the role including&nbsp;attending events, conducting clinics, and participating in activities on the Better Health Bus.</li></ul>Desirable:<ul><li>Previous experience in delivering NHS Health Checks and conveying results to residents</li><li>Previous experience in delivering the Stop Smoking service and conveying the results to residents</li><li>Up to date knowledge of pharmacological treatments available to smokers and the indications for their use, contraindications and cautions as applicable to each product</li><li>Taking clinical measurements such as blood pressure, pulse, height, weight, CO monitoring</li><li>Identify facilitators and barriers to making a lifestyle behavioural change in the context of the individual’s culture and lifestyle whether a mental health or pregnant client</li><li>Multi-lingual speakers who are fluent and comfortable to support residents on health and wellbeing topics whether verbal or written, in particular, Romanian, Polish, Portuguese, Gujarati, Urdu or Panjabi.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact&nbsp;Lizzy Gray, Health Improvement Coordinator (<a href="mailto:elizabeth.gray@hertfordshire.gov.uk" target="_blank">elizabeth.gray@hertfordshire.gov.uk</a>)&nbsp;for an informal discussion about the role.Interview Date: 28th &amp; 29th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Health Improvement Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6861/Information_for_applicants.pdf" target="_blank">Information_for_applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6862/Our_values_in_action.pdf" target="_blank">Our_values_in_action</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6863/Project_Support_Officer_JD.pdf" target="_blank">Project_Support_Officer_JD</a></li>
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Please apply online by clicking the link below



There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.
The Champs Public Health Collaborative is looking to recruit a dynamic and proactive Project Support Officer for a fixed term period to 31st March 2027, to provide high quality professional administrative support to a range of programmes.
About the Role:
This post will be part of the Champs support team which leads, facilitates, and enables delivery of key programmes of work on behalf of the nine Directors of Public Health and the Director of Population Health for the Integrated Care Board. The Champs support team is hosted by Wirral Council.
About the Candidate:
We are looking for an enthusiastic individual with excellent organisational abilities and exceptional interpersonal and communication skills, who has significant experience of using computer software packages (such as Word, Excel, PowerPoint, Outlook), together with the ability to prioritise a very diverse workload within tight deadlines.
The post holder will have good analytical skills along with the capability to work in detail with a high degree of accuracy. The role requires the ability to work as part of a wider team as well as having the ability to work independently when required, using initiative, being able to respond positively to changing work requirements, and an ability to work flexibly.
The Champs Support Team supports and delivers programme of work across the Cheshire and Merseyside region, as such, the ability to travel to venues across the region is required.
For an informal discussion, please contact Cheryl Yeardsley: <a href="mailto:cherylyeardsley@wirral.gov.uk" target="_blank">cherylyeardsley@wirral.gov.uk</a>
If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.
If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Working at Wirral
You’ll also want to know what it’s like to work here so, as a start:
Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.
We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.
We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.
Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.
We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.
It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.
Applications will be accepted until midnight on the closing date.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.
Applications can only be accepted through the Jobs page following registration.&nbsp; Forms received via the post will not be processed.
All applicants invited to interview must evidence their right to work in the UK.&nbsp; Details of required documents can be found by clicking the link at the bottom of the Jobs page.
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.
We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.

Wirral Metropolitan Borough Council

Project Support Officer

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Resident Relationship Officer 
We redesigned our services and teams to ensure that we deliver on our promise to create a resident centric culture with a renewed focus on supporting independence and enhancing life chances whilst continuing to deliver, safe, sustainable and quality homes for the future. 
Resident Relationship Team 
Our Resident Relationship team are key to achieving our vision, designed to unlock the potential of our service users. Our Resident Relationship Team will deliver bespoke support plans for residents and work with some of our most vulnerable households to provide the additional support to residents to manage their tenancy and actively participate as part of their community. Working with partners across the council and the community, our Resident Relationship Officers will support residents irrespective of tenure, and work with residents to resolve and overcome complex challenges. 
Through this newly created team, residents facing the greatest challenges in their life will have access to a single point of contact, who will guide, support, coach and empower them to carry out tasks associated with independent living, maximise access to benefits to ensure tenancy sustainment, reduce rent arrears and other debt, minimize anti-social behaviour, ensure residents have access to healthcare, arrange and facilitate access to community resources and social interaction, and actively work with residents to minimise social isolation. 
The Resident Relationship Officer will wholistically support residents by working with households and individuals, to ensure they have access to education, training and employment opportunities. 
The successful candidate must have a passion for helping residents in all aspects of their lives and be able to remain professional and non-judgemental when dealing with complex needs and case work. You will bring specialist knowledge to the team, including but not limited to experience of delivering positive outcomes in substance misuse support services, experience working in mental health services, working with former offenders or those with complex needs. 
Access to the service will be primarily short to medium term, however in some more complex cases engagement with a resident may be long term. 
Contact Details - 
If you would like to know more about the role, please contact Emmanuel Addo on 0208 132 0849 for an informal discussion. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

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