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We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Fitness Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, you will be full of enthusiasm and love talking with people whilst motivating others and feel confident in giving suitable health and fitness advice that will match each customer's individual aspirations and goals. All our Fitness Instructors should hold a minimum of CIMSPA Affiliate/Reps Level 2, and it would be ideal if you were to hold CIMSPA Practitioner/Reps Level 3. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification.There are many opportunities available for you within Places Leisure. Your career with us as a Fitness Instructor is a great first step to many different routes. You can develop your career by providing outstanding Personal Training sessions and growing your client base. If management is a route you wanted to take, you can work up to be a Fitness Manager.In the Fitness Instructor role, we will offer ongoing training and development opportunities, including support with your CIMSPA Practitioner / Reps Level 3 Qualification, enhancing your customer service skills and much more.More about you<ul><li>Always putting the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>Carry out initial inductions and ensure that customers are using the equipment safely and correctly.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey. You will be able to set and monitor programmes as appropriate.</li><li>You will work with individuals running Personal Training and small group sessions; be happy to offer Personal Training sessions as an additional service; and look to take on new PT clients from face-to-face interactions and basic marketing tools.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Fitness Instructor

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!The Data and Platform Engineering team are the foundation for the Data Office function. Responsible for designing, building, and maintaining PfP's data platform we extract data from source, transform it into a usable format, load it into consumer models and marts and build and manage the infrastructure to do all this work. Data Engineering are transforming the way PfP consumes data, transitioning from On Premise to Google Cloud. This is an exciting time to join a growing business function and gain hands on experience working with market leading technology such as BIG Query, Looker, Data Flow, and more. More about your role The Data Architect is a leading role in our data engineering team. Responsible for overseeing the end-to-end design and optimisation of our data architecture. The primary focus will be lead the design, documentation (HLD) and development of our data architecture ensuring that it aligns with business objectives, scalability requirements, and industry best practise. The Data Architect will ensure that Database / Data Model designs (conceptual, logical and physical) are documented and optimised for storage, retrieval, query performance and cost. The Data Architect will ensure that Data Governance policies and best practices are adhered to and that we have a high level of compliance to legislation / standards and promote data quality and security. The Data Architect will develop and document data integration strategies to facilitate seamless data flow in and out of the data platform with a key focus on quality, integrity, reliability, and robustness. The role will require close links to be established into the Infrastructure and Application Architect functions to ensure that the Data Office is kept abreast of changes and that data engineering requirements are built into the fabric of PfP's overall architecture. More about you You are an experienced and talented data solutions architect with a proven track record and hands on experience with Google Cloud Platform, Azure or AWS. You are an innovative thinker who is used to researching new technologies to find the best solution to a challenge. You approach problems logically, breaking them down into deliverable outcomes and documenting your proposals via High Level Designs in a comprehensive manner. You will also take a protective stance to ensure that risks to the platforms are minimised in line with business appetite and are well versed in data security / GDPR requirements. You are self-motivated with excellent leadership skills, capable of driving innovation and mentoring team members. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. Experience &amp; Skills<ul><li>A proven track record of working as a Data Architect or similar role with strong track record. </li><li>Good understanding of Google's Big Query platform. </li><li>Expertise in data platform architecture, configuration, and optimisation with a focus on MPP databases like Google BigQuery. </li><li>Strong knowledge of data modelling, schema design, ERD and optimising for query performance. </li><li>Strong knowledge of database design principles, data warehousing concepts, and ETL/ELT processes. </li><li>Exceptional problem solving and analytical skills with an eye for identifying opportunities for improvement. </li></ul>We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Data Domain Architect

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your role<ul><li>Set up and manage a range of sustainable Healthy Communities projects/programmes that deliver measurable impact for the community for a local contract area. With a focus on tackling health inequalities. </li><li>Complete any monitoring and evaluation requested by line manager in line with current data protection protocols</li><li>In line with relevant training / qualifications held, deliver specific Healthy community project/ programme, e.g. Exercise Referral, gym-based classes, falls prevention, according to the parameter discussed with line manager.</li></ul>For more information please download our job profile available on our website.More about you<ul><li>Qualified instructor in relevant in relevant discipline to deliver sessions independently i.e. Gym level 3, NGB level 2 or higher.</li><li>Experienced in planning, delivering and monitoring sessions.</li><li>Passion for improving the health of the local community.</li><li>Ability to use MS tools.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A 2% Bonus for all colleagues</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Healthy Communities Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. More about you<ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Group Workout Instructor (Aqua)

Group Workout Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleThis a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre.You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.For more information please download our job profile available on our website.More about youWith this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills.It is essential that you hold a NPLQ qualification. BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>A bonus scheme for all colleagues at 2%</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Duty Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about the roleThis is a fantastic regional based role covering the South opportunity for post graduate quantity surveyor or building surveyor, technical officer, building inspector or contracts manager, also candidates with a trade background who've completed a HNC or equivalent in the Built Environment to take the next step in their careers. As a Contract Lead, you will play a key role in the successful delivery of our repairs, maintenance, and capital component upgrade projects. Your day-to-day responsibilities will include overseeing the execution of building works via our contractor framework, managing the lifecycle from inception to completion. Tasks will include but not limited to reviewing SOWs, specifications, requesting quotes from contractors, arranging pre-start meetings, providing solutions to on-site issues, undertaking post inspections. Also, managing compliance with CDM regulations, Health and Safety, performance, and ensuring contractors meet agreed SLAs and KPIs. You'll also provide valuable technical guidance on building refurbishments and maintenance contracts, actively contributing to Asset Management meetings and offering recommendations for improvement as required.Candidates with MCIOB and/or MRICS/AssocRICS would be advantageous.Essential Criteria <ul><li>Valid driving licence.</li><li>Experience supervising and monitoring works to domestic and commercial properties.</li><li>Proven ability to manage contractors and ensure high‑quality service delivery.</li><li>Experience managing contract performance, including SLAs, KPIs, compliance and budgets.</li><li>Experience managing works programmes and working within CDM Regulations (2015).</li></ul>More about youWe're looking for someone with previous contractor management experience with a strong customer service background and a passion for driving continuous improvement. Experience in overseeing works on domestic and commercial properties is highly desirable, along with a proven ability to manage or lead effectively.If you're a postgraduate in quantity surveying / building surveying or a technical officer / building inspector, then this is a perfect opportunity for you to develop your skills further while making a real impact on the delivery of key projects.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly</li><li>Essential car user allowance</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave</li><li>Overtime as and when required</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra benefits including huge discounts and offers from shops, cinemas and much more. </li></ul>





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Contract Lead (South)

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleYou will ensure high standards are maintained at all times. You will assist in food preparation, complying with all Health &amp; Safety and Food hygiene policies whilst prioritising the presentation and cleanliness of all catering areas. A large part of your role will be to represent the company by operating a high standard of customer service to all our visitors.For more information please download our job profile available on our website.More about youYou will have experience of working within a catering or retail role, with an awareness of allergen and hygiene standards. You should have a good background knowledge of current Health &amp; Safety regulations as well as current food standard policies. You will have a personable and friendly manner and ideally be used to dealing with a wide range of customers.BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Catering Assistant

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise.All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of UKCC Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC), however, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving either of these qualifications.There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager.In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more.More about you<ul><li>Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming.</li><li>You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons.</li><li>You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students.</li><li>You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way.</li><li>Always looking to seek out development opportunities and potential ideas to further improve the service we provide.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Casual Swimming Teacher

More about the company you will be working forPlease be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Citizen Housing. Citizen Housing (or Citizen Housing Group) is a large, non-profit social housing provider in the UK's West Midlands, managing around 30,000 affordable homes, focused on providing a "foundation for life" with strong governance and services like financial help, community funding, and support for tenants, operating under the Regulator of Social Housing's highest ratings. More about your roleAs part of this apprenticeship, you will work towards achieving a Level 2 City &amp; Guilds qualification in Carpentry, equipping you with the essential skills, knowledge, and behaviours to succeed in your role.During your apprenticeship, you will have the opportunity to spend up to 4 working days a month at our PfP Thrive training academy based at 1 Centro Place, Derby DE24 8RF. This state-of-the-art facility, supported by highly qualified instructors, will provide you with hands-on training and guidance to help you excel in your position.The apprenticeship programme will last for 2 years, during which you will develop practical skills, theoretical knowledge, and the confidence to take on various tasks in Carpentry. To complete the apprenticeship successfully, you will need to pass all required qualifications and assessments.As an apprentice, you're expected to work efficiently and communicate promptly with your line manager if issues arise. You must maintain a clean personal appearance and keep any allocated vehicles or equipment in good condition. Embrace current and future technology to improve service delivery. Attend scheduled meetings with your mentor or manager for instructions and contribute actively in team discussions to support continuous improvement. Handle calls and messages professionally, respect tenants' homes, and leave them clean after completing work. You'll attend college at 1 Centro Place, Derby, meeting all academic and practical requirements. Be prepared for training, even outside normal hours, and always follow health and safety guidelines, customer care standards, and company policies. Support community-focused initiatives and be willing to take on additional reasonable duties as needed. Should you be shortlisted for interview Citizen Housing will be carrying out an assessment centre on the 2nd February. Essential CriteriaInterest in Carpentry with exposure in either a relevant college course or DIY at homeYou will need to be in a reasonable commutable distance to Derby. More about youYou will be dedicated to completing the Carpentry Apprentice and attending the block release at PfP Thrive based at 1 Centro Place, Derby DE24 8RF. You will need to consider how to get to and from this location.You should be able to follow instructions, manage your time well, and be motivated to work with a strong sense of responsibility. Basic IT and keyboard skills are important, as is a commitment to learning and delivering excellent customer service. You're expected to be quick to pick up new skills and maintain a smart, presentable appearance. Ideally, you'll also have GCSEs (or equivalent) at grade C or above in maths and English.What They Offer:<ul><li>Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.</li><li>Professional Growth: Opportunities for continuous learning and career advancement.</li><li>Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.</li></ul>Benefits of the Citizen Housing company<ul><li>Annual Leave:Annual leave starts at 25 days per yearplus bank holidays</li><li>Annual leave purchase scheme – option to buy up to an additional 5 days per year</li><li>Annual leave purchase scheme – option to buy up to an additional 5 days per year</li><li>Enhanced family leave (maternity, paternity and adoption)</li><li>Organisational sick pay</li><li>Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match</li><li>Competitive Salary: We offer a competitive compensation package.</li><li>Health and Wellness: Comprehensive health insurance and wellness programs.</li><li>Work-Life Balance: Flexible working hours and generous leave policies.</li><li>Employee Development: Access to training programs and career development resources.</li></ul>How your data stored and sharedAs part of the apprenticeship recruitment process, we may share your personal information (such as your name, contact details, CV, and application information) with Citizen Housing who will conduct interviews and may offer you employment.This data sharing is necessary to progress your application and is carried out in line with UK GDPR and our privacy policy. Your information will only be shared with the relevant employer for the purpose of apprenticeship recruitment and will not be used for any other reason.By submitting your application (or selecting "Yes" below), you acknowledge and agree to the sharing of your information with the prospective employer.You can contact us at <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a> if you have any questions about how your data is used





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Carpentry Apprentice

Swimming Teacher

Job Title: Statutory Panel Report Writer - CP Starting Salary: £31,537 opportunity to progress to £34,434 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Fixed Term/ Secondment Until January 2027 Directorate: Resources<h4>About the team</h4>Our Child Protection Conference Team plays a vital role in supporting Hertfordshire’s statutory child protection processes. We work closely with social workers, the Child Protection Chairs, partner agencies, and families to ensure that every Child Protection Conference (CPC) is run with accuracy, and transparency.<h4>About the role</h4>As a Statutory Child Protection Conference Report Writer, you will attend conferences, produce accurate and impartial reports within statutory timescales, support participation by ensuring the timely distribution of reports, upload reports to LCS, and minute other meetings as required.This role offers significant professional reward and meaningful challenge. As a Statutory Child Protection Conference Report Writer, you will be working at the heart of Children's Services, producing essential reports that directly support decisions about children’s safety and wellbeing. The nature of the work can be emotionally demanding, as it involves handling sensitive, sometimes distressing material, but it also provides a genuine opportunity to contribute to positive outcomes for vulnerable children and families. Your reports ensure that information is clearly communicated, accurately recorded, and understood, supporting informed decision‑making.<h4>About you</h4>Essential:<ul><li>Able to work objectively and with resilience, maintaining professionalism in challenging or pressurised situations.</li><li>Demonstrates strong written communication skills, producing clear, accurate, and well‑structured written work.</li><li>Ability to manage and process sensitive, distressing, intimate, and sexually explicit material appropriately, in line with safeguarding, confidentiality, and data protection requirements.</li><li>Competent in the use of IT systems and standard office software to support effective service delivery.</li><li>Ability to analyse, interpret, and summarise complex information clearly and accurately.</li><li>Works effectively as part of a team, contributing positively to collaborative working and shared objectives.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careFor an informal discussion, please contactIan Drummey or Matthew Cleverly<a href="mailto:Ian.Drummey@hertfordshire.co.uk" target="_blank">Ian.Drummey@hertfordshire.co.uk</a> or <a href="mailto:Matthew.Cleverly@hertfordshire.gov.uk" target="_blank">Matthew.Cleverly@hertfordshire.gov.uk</a>Interview Date: 28 January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Ability to travel independently to various locations as required for the role, using public transport or other appropriate means..English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Statutory Panel Report Writer - CP

Job Title: Adult Social Care Service Manager Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>East and North Older People’s Service operate four locality teams covering North Herts, Stevenage, Broxbourne/Welwyn/Hatfield, and East Herts. Each team includes managers, advanced practitioners, social workers, occupational therapists, and community care officers. They provide longer-term support in community and care home settings, carrying out Connected Lives assessments and reviews, and assisting individuals with complex needs, including safeguarding.Alongside these, our Community and Residential Review Teams deliver scheduled reviews and offer extra support during unforeseen situations. Integrated services include the Early Intervention Vehicle (EIV), a joint health initiative providing timely support; Continuing Healthcare Team, supporting assessments for CHC, and the Safeguarding Out of Hours Service (SOOHS), offering emergency care evenings and weekends. We also have a Mental Health Inpatient Team ensuring safe discharges.All teams collaborate under the Area Management Team to deliver a cohesive, high-quality service.<h4>About the role</h4>This senior level professional role offers an excellent opportunity for an experienced frontline manager to showcase their inspirational leadership skills and contribute to the strategic direction and high performance of the East and North Older People’s Service.Embedding the change in management structure, you will work closely with other Service Managers and the Deputy Heads of Service to provide senior operational oversight and management support to the Team Managers in the locality and review teams.You will be responsible for supporting and developing our staff to deliver excellent professional practice, embracing empowerment, tackling isolation, promoting independence choice and control, and helping people to make the most of the services in their local community. Alongside championing integrated working with health partners and assisting in service management across the community.Your role will be to support the drive-in establishing equity and equality in service delivery across the area, ensuring good practice and creative approaches in line with the Department’s Connected Lives principles and EEDI Framework leading to positive outcomes for the people of Hertfordshire.<h4>About you</h4>Essential: • Degree in Social Work or Occupational Therapy • Registration with SWE or HCPC Desirable: • Experience of supervising other managers We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Melanie.Hobbs@hertfordshire,gov,uk for an informal discussion about the role.Interview Date: 11 February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Adult Social Care Service Manager

We’re seeking an experienced and visionary Managing Director for our Direct Labour Organisation (DLO) to lead Peabody’s in-house repairs, maintenance and estate services. This is a critical, high-impact leadership role responsible for driving sustainable growth, modernising service delivery, and ensuring excellent, safe and cost-effective outcomes for our residents.Reporting directly into senior leadership, you will shape the strategic direction of the DLO — transforming service models, embedding digital optimisation, strengthening operational performance, and building a cohesive, collaborative and customer-focused workforce. You’ll lead a large, multi-disciplinary operational team and deliver services that set new standards for quality, resident experience and value for money.This is a unique opportunity to redefine what an in-house service can achieve for one of London’s largest and most established housing associations.What You’ll Do<ul><li>Setting the strategic vision for the DLO, ensuring alignment with wider property, asset and organisational strategies.</li><li>Delivering high-quality, efficient services across responsive repairs, voids, caretaking, estate services, cleaning and grounds maintenance.</li><li>Driving workforce modernisation, digital transformation and service optimisation.</li><li>Ensuring full compliance with gas, electrical, fire, legionella and wider building safety regulations.</li><li>Providing robust assurance and transparent reporting to Boards and Committees.</li><li>Leading financial performance, budget control, commercial improvement and value-for-money outcomes.</li><li>Championing a resident-first culture that strengthens trust, satisfaction, communication and follow-through.</li><li>Leading, motivating and developing a large, diverse and geographically dispersed operational workforce.</li></ul>What You’ll Need<ul><li>A proven track record of leading large-scale repairs, maintenance or contracting services.</li><li>Experience delivering high-performing, customer-focused operational services at significant scale.</li><li>Strong financial and commercial management skills, with experience overseeing substantial budgets.</li><li>Ability to interpret and act upon operational, financial and performance data to drive improvement.</li><li>Experience leading teams through periods of scrutiny, pressure or organisational change.</li><li>Strong stakeholder and partnership management skills, including regulatory engagement.</li><li>A values-led, inclusive leadership style that motivates teams and builds a positive, high-performance culture.</li></ul>Why Join Us?At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be joining a team committed to delivering safe homes, great services and strong communities, with the autonomy to shape one of our most important operational functions.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please Read Before Applying Interview Dates: Interviews will take from 12th February 2026 (in person, Westminster Bridge Road)If you have any questions about this role, please contact Talent Specialist Victoria Wilson at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>.We may close this advert early depending on the number of high-quality applications received.If this sounds like the right opportunity for you — and you’re ready to lead a modern, high-performing, resident-focused DLO — we’d love to hear from you. Please apply with an anonymised CV and short statement outlining your suitability.





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Peabody

Managing Director of Direct Labour Organisation

We’re looking for an experienced and customer-focused Assistant Director of Service Charges to lead the delivery of accurate, transparent and compliant service charges across Peabody’s portfolio of around 91,000 properties, with an annual value of approximately £110 million.Reporting to the Director of Homeowner Services, you will be accountable for setting, reviewing and issuing service charge accounts for social tenants, homeowners and commercial customers. You’ll bring expert knowledge of service charge legislation best practice and cost recovery, while ensuring residents are at the heart of everything we do.This is a key senior leadership role, offering the opportunity to shape service charge strategy across Peabody, lead significant service charge change programmes, and strengthen trust and transparency with our residents.What You’ll Lead<ul><li>Leadership of a high-performing team of Regional Service Charge Managers, fostering a culture of learning, accountability and continuous improvement.</li><li>Expert oversight of service charge budget setting, ensuring accuracy, transparency and compliance with leases and tenancy agreements.</li><li>Monitoring of service charge costs and delivery of accurate, timely year-end accounts, including accountability for external audit relationships.</li><li>Review and improve service charge processes and systems across the organisation, ensuring consistency and fitness for purpose across Peabody.</li><li>Lead the Service Charge project and contribute to the delivery of the Homeownership 5-year Strategy </li><li>Development of clear, insightful reporting on income and expenditure, value for money, trends and regional performance.</li><li>Strong engagement with residents and key resident groups, promoting open dialogue and using feedback to improve services.</li><li>Oversight of sinking funds, ensuring they are accurate, up to date and sufficient to cover long-term and cyclical works.</li><li>Close collaboration with Development teams to ensure service charge budgets for new homes are accurate, transparent and reflect true costs</li><li>Partnership working with Finance and the Commercial Team to align service charge estimates and ensure clear resident communications.</li><li>Deputising for the Director of Homeowner Services as required.</li></ul>What You’ll Bring<ul><li>Operating at a similar level with extensive experience in developing and leading a high performing team delivering fixed and variable service charges in a large, complex organisation.</li><li>Strong knowledge of service charge legislation, case law and best practice, with the ability to assess organisational impact of change.</li><li>Proven experience leading teams through change and delivering improvements in systems, processes and customer service.</li><li>Excellent communication skills, with the ability to explain complex information clearly to residents, senior leaders and executive teams.</li><li>Strong analytical capability, with experience using data to improve accuracy, value for money and decision-making.</li><li>A customer-focused mindset, with a commitment to transparency, fairness and continuous service improvement.</li><li>Degree-level qualification and/or equivalent relevant experience.</li></ul>Why Join Us?At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.You’ll be joining a purpose-driven organisation committed to delivering fair, transparent services and positive outcomes for our residents.What We Offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please Read Before ApplyingPeabody does not provide sponsorship as a licensed UK employer.Interview Dates: Interviews will take place on Tuesday 10thFebruary 2026 at our offices in Westminster Bridge Road. If you have any questions, please contact Talent Specialist <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a> We may close this advert early depending on the volume and quality of applications.If this sounds like the right opportunity for you — and you want to play a key role in shaping transparent, resident-focused service charges across Peabody — we’d love to hear from you. Please apply by submitting an anonymised CV and a short supporting statement outlining your suitability for the role.





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Assistant Director of Service Charges

We are recruiting a Director of Environment &amp; Regulatory Services at Caerphilly County Borough Council. Working hours: 37 hours per week Contract Type: Full Time, Permanent Location: Penallta HouseThis position offers an excellent opportunity to become part of our team and provide support across the organisation. We pay an attractive salary of £101,443 - £112,480 and offer excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. We are seeking a Director to lead the delivery of the Council’s Environment &amp; Regulatory Service in terms of both strategy and management responsibility. You will ensure the delivery of high-quality, customer-focused services within your portfolio area and support with the delivery of achieving the Council’s strategic direction and objectives. You will be the strategic lead for the following areas: <ul><li>Environmental Health </li><li>Trading Standards </li><li>Licensing </li><li>Registrars </li><li>Sport &amp; Leisure </li><li>Community Centres </li><li>Green Spaces &amp; Cemeteries </li><li>Emergency Planning </li><li>Community Safety </li></ul>You will set, model, and embed a culture that reflects the organisation’s values and behaviours, developing strong working relationships to overcome obstacles. Your leadership will support staff to deliver services that make a tangible difference to our customers. For the role, we ask that you have: <ul><li>A professional degree qualification in a relevant discipline.</li><li>A post graduate management qualification, or willingness to work towards obtaining one.</li><li>Chartered Membership of a recognised relevant professional institution. </li><li>Knowledge and understanding of the range of policy and operational issues confronting Environment and Regulatory services, and local government generally.</li><li>Experience of Senior Management and Leadership.</li></ul>To view the Job Description and Person Specification please select the relevant attachment from the attachments list. After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role with the Executive Director, Marcus Lloyd, please email <a href="mailto:recruitment@caerphilly.gov.uk" target="_blank">recruitment@caerphilly.gov.uk</a>, or call 01443 864 879 Closing date: 29th January 2026Shortlisting: 4th February 2026Assessment Centre (in-person): 12th &amp; 16th February 2026Final interviews (in-person): 20th &amp; 23rd March 2026 Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.The political restrictions defined by the ‘Local Government Officers (Political Restrictions) Regulations 1990 as amended’ apply to you in respect of this post.





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Caerphilly County Borough Council

Director of Environment & Regulatory Services

We are recruiting an Admin Receptionist at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Permanent, Term Time Only (39 weeks) Location: Trinity Fields School and Resource CentreTeam: SchoolsThis position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £22,150 and offer access to training and development opportunities. Trinity Fields School and Resource Centre is a busy, forward looking school that provides specialist education for 330 pupils aged 3 – 19 with a wide range of needs.We are a Rights Respecting School. We are firmly committed to the United Nations Conventions of the Rights of the Child. We are also a Healthy School (we hold the Welsh Network of Healthy School Schemes National Quality Award) and an Inclusive School (we hold the IQM Flagship School status). We have recently been inspected by Estyn (June 2019) who judged us to be EXCELLENT in all 5 inspection areas. We are looking to appoint a highly committed and enthusiastic member of staff to join our school’s administrative team. This post is offered for 37 hours a week, 39 weeks of the year.We are looking for someone who can:<ul><li>Commit to our pupil centred working practices.</li><li>Work flexibly and creatively within a very busy office environment.</li><li>Use a variety of IT packages.</li><li>Commit to our philosophy, values and success of our highly regarded school.</li><li>Demonstrate exceptional inter-personal skills and able to meet challenging deadlines when required.</li><li>“Make a difference” and“ go the extra mile”. </li></ul>Are you:<ul><li>Innovative, dedicated, punctual, with an eye for detail?</li><li>Committed and looking to “make a difference” every day?</li><li>An individual who can multi-task and quickly settle into a well-established admin team?</li><li>Able to work collaboratively with parents, carers and colleagues from a variety of disciplines, such as education, health, social services etc?</li><li>An individual with exceptional IT and organisational skills who can provide their unique skills to further enhance our admin team? </li></ul>If you are interested in this exciting opportunity to join the school admin team and require further information, then please speak to Leanne Gibbs (School Business Manager) in the first instance. Permanent, Salary: Grade 3, SCP 4, 37 hours per week, term time. To commence ASAP (pending all employee checks), application forms can be accessed and submitted via Eteach. For the role, we ask that you have: <ul><li>Good numeracy/literacy skills.</li><li>Experience in general clerical/administrative work.</li><li>The ability to work constructively as part of a team, understanding school roles and responsibilities and your own position within these. </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list. After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact David Jenkins on 01443 866000 or email <a href="mailto:trinityfieldsschool@sch.caerphilly.gov.uk" target="_blank">trinityfieldsschool@sch.caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service. This vacancy has been processed in English only because there are no Welsh language requirements. 





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Admin Receptionist

Birmingham Youth Justice Service is in the middle of an exciting and extensive modernisation programme with a clear goal to become the sector leading youth justice service. We are creating a progressive, creative, energetic and inspiring service that is best equipped to understand and reduce offending behaviour amongst children and we are looking for the right people to help us to achieve this.An exciting opportunity has arisen for the right individuals to join Birmingham Youth Justice Service as our Senior Court Officer. Have you the skills and experience to provide an effective service in the Criminal Court setting? Are you able to promote the Birmingham Youth Justice Service’s interventions regarding the courts, parents, children, and young people? You must have experience of working in a multi-agency setting with children and young people involved in the Criminal Justice System and knowledge of criminal legislation including bail and remand as it affects youths. The ability to work on your own initiative is essential. You must have experience of preparing formal reports, carrying out safeguarding assessments, evaluating risk, and dealing with contextual safeguarding issues. You’ll have the experience and awareness of the underlying issues that contribute to children and young people’s offending behaviour and will want to achieve the best outcomes for them, their family, their victims and the community. The key responsibilities for this role will involve the following: -<ul> <li>To work as part of the Youth Justice Service (YJS) Court Team servicing Birmingham Youth, Magistrates and Crown Court to fulfil the statutory requirements placed on the Youth Justice Service by the Crime and Disorder Act 1998 and any proceeding legislation.</li> <li>Working in partnership with the Criminal Justice Agencies and the Judiciary. Influencing remand and sentencing decisions, particularly in reducing the use of remands to youth detention.</li> <li>Undertaking assessments including safeguarding and vulnerability to determine the appropriateness of placements in respect of children and young people entering the secure estate and delivering these services in line with the expectations of the Youth Justice Board.</li> <li>To ensure that the appropriate action is taken by the Court Team after each Court session to meet the requirements of the bench upon the Youth Justice Service or its statutory partners. This will involve the maintenance of clear, concise written records, and updating the Youth Justice Service electronic database and Youth Justice Service E-records.</li> <li>Liaison with other agencies involved in the court process, including the presentation and dissemination of Youth Justice Service information, formal reports, and interventions to Judges and Magistrates.</li> <li>Production of placement information and post custody reports within the asset plus framework as required by the Youth Justice Board.</li> <li>Assisting with monitoring and reviewing the team’s workload to enhance overall performance aligned with key performance measures.</li> <li>You will be required to work on Bank Holidays and Saturdays on a rota basis.</li></ul>This is an office role based in Birmingham City Centre so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Unfortunately, we are unable to offer visa sponsorship.About you:<ul> <li>Experience of work within the Criminal Justice setting with children and young people. </li> <li>Ability to produce good quality Bail Packages.</li> <li>Excellent communication, advocacy, and assessment skills supported by a good understanding of the YJS Court Officer role to work in this specialist arena.</li> <li>Knowledge and understanding of the bail and remand process as it relates to children.</li> <li>Ability to co-ordinate the assessments of children regarding public protection, prevention of offending, risk and safeguarding.</li> <li>Ability to manage a team as you will be deputising in the absence of the Court Team Manager.</li> <li>Able to support the team with operational issues and escalating to senior management where needed, as planned by the Court Team Manager.</li> <li>Extensive knowledge and application of Statutory Orders and Youth Justice diversion work</li></ul>Onboarding Process: Please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian Including Experian DBS, Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.Our Benefits:<ul> <li>A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.</li> <li> Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!</li> <li> Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health &amp; Fitness and Personal Wellbeing support and much more!</li> <li> Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.</li> <li> Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.</li> <li> Excellent career progression opportunities and so much more!</li></ul>For further information please contact:<a href="mailto:BirminghamYJS@birminghamchildrenstrust.co.uk" target="_blank">BirminghamYJS@birminghamchildrenstrust.co.uk</a> BenefitsHelp us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence. Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Birmingham Children's Trust

Senior Court Officer

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment?As a Customer Service Advisor, you will be the first point of contact for residents and partners engaging with the Council. You will be responsible for providing a comprehensive enquiry service across multiple channels, including telephone, face-to-face, email, webchat, social media, and online platform resolving 88% of queries without referral.Playing a vital role in ensuring our community receives the highest standards of care and support you will be expected to resolve cases promptly, escalating only when necessary and following through to completion, along with:Providing cover across Ashford and Tenterden offices as needed Using IT systems to manage enquiries and maintaining accurate records Supporting administrative follow-up and system input tasks Participating in training to stay up-to-date on Council and partner services Verifying customer documentation and processing payments Supporting Tourist Information Services when based in Tenterden Promoting customer feedback and act as a buddy for new team membersTo be competent in this role it is essential that you have strong keyboard and IT skills, and proven experience in customer service and team environments. Along with having the ability to be able to make decisions independently. Experience in a call/contact centre, local government, or tourist information services is a plus. NVQ Level 3 in Customer Services, IT qualifications, and second language skills are desirable.For an informal discussion about the role please contact Liesl York, Customer Services Operations Manager on 01233 330820Click to view a <a href="https://www.ashford.gov.uk/media/qkibbpmh/6419d-customer-service-advisor-dec-2025.doc" target="_blank">Job Description</a>When submitting an application form - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Customer Service Advisor

<h4> Location </h4> Derbyshire <h4> Business Area </h4> Operational Policing <h4> Department </h4> N/A <h4> Rank </h4> Inspector <h4> Grade </h4> N/A <h4>Salary</h4>£63,768 - £68,982<h4> Part/Full Time </h4> Full Time <h4> Hours per Week </h4> 40 <h4> Additional Working Conditions </h4> Part Time <h4> Type of Contract </h4> Permanent <h4> Vetting Level Required </h4> MV, RV <h4> Description </h4>Inspire change, lead with purpose helping to protect Derbyshire.We’re looking for experienced Inspectors* who would like to join Derbyshire Constabulary, helping to keep our communities safe, bringing offenders to justice and protecting vulnerable people from harm. We support and want people focused leaders to join our team, setting and maintaining the standards and seeking opportunities to improve. Empowering change and delivering excellence in policing.Our vision is to be an outstanding force and provide a consistently good service to our communities across the county. We believe in our values and strive to work to them in everything we do. You’ll be joining a policing team that work together, it’s truly vibrant, diverse and rewarding work, protecting everyone in Derbyshire.*We will also consider applications from Sergeants who are within 2 months of completing their Inspectors Work Based Assessment.We are “One Derbyshire”Derbyshire is a predominantly rural area and includes large parts of the Peak District National Park, offering opportunities for an outdoor lifestyle and enhanced quality of life. In contrast we have vibrant urban centres in the city of Derby and town of Chesterfield, suiting those who also enjoy the city life.Look through our InspectorTransferee Information Pack to learn more about why Derbyshire Constabulary is the force for you as well as everything you need to know about the recruitment process and becoming part of our inclusive team.Next StepsIf Derbyshire Constabulary sounds like the right place for you to continue your career as a Police Officer, please click APPLY to complete your application.Time Line<ul><li>Vacancy closes: Friday 30th January 2026 at 23:55</li><li>Shortlisting: w/c 2nd February 2026</li><li>Interviews: 16th to 23rd February 2026</li></ul> To understand how you can make Derbyshire safer together visit our<a href="https://careers.derbyshire.police.uk/" target="_blank"></a><a href="https://careers.derbyshire.police.uk/" target="_blank">careers website.</a>We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.<h4> Document Attachment </h4><a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/channel-1/appcentre-3/brand-5/candidate/download_file_opp/9354/56782/1/0/7d2d67bc51f53e776426944655dca27913864213" target="_blank"> Inspector Transferees Information Pack (003).pdf – 2019KB </a> 





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