This Vacancy has closed.
Claims Investigation Officer
  • Employer: Royal Borough of Greenwich.
  • Reference: REC/19/00524
  • Published: Tue 20/08/2019, 11:26 AM
  • Closing on: Thu 19/09/2019, 11:26 AM
  • Working Pattern: Full Time
  • Hours: 35 hours per week
  • Salary: £36711 - £39774 per annum
  • DBS Check: No
  • Location: Greenwich, Head Office

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Claims Investigation Officer

Royal Greenwich is a vibrant and diverse borough, a World Heritage Site it is steeped in history and tradition with the Greenwich Meridian and the National Observatory. The Royal Borough also enjoys international focus hosting events such as the Tall Ships Regatta along the River Thames and the O2 Arena offering world class entertainment.

An exciting opportunity has arisen for an experienced Claims Handler with the ability to assess and manage insurance claims dealing with a variety of claims covering the wide range of services offered by a London Local Authority; such as property damage, personal injury, employers liability and leaseholder insurance.

We operate a self-insurance fund and reporting to the Insurance & Risk Manager your role will involve the end to end management of a portfolio of claims ensuring you determine liability, advising claimants and their legal representatives of your decision, developing and implementing creative solutions including conducting site visits and interviewing claimants, following legislation and local authority policy and establishing and maintaining relationships with a broad range of stakeholders.

We are looking for two indivduals with a strong understanding of insurance and risk management within a Local Authority environment.

If you join us your work will be varied and your timetable busy, we will expect you to work to high standards and deliver excellent service. In return for your skills and professionalism we offer the chance to work in a thriving and cosmopolitan London borough, within modern open plan offices.

Please note applicants from a private sector background are welcome but you will need to demonstrate the relevant knowledge and understanding of local government insurance and risk management.

In return we can offer a competitive salary commencing at £36,711 (inclusive of LW), subsidised car parking, and flexible working arrangements. If you believe that you have the necessary drive, commitment and enthusiasm that we are looking for then we would welcome hearing from you.

For more information about the post, please contact Brendan Costello on 020 8921 5239 or Vivian Uzoechi on 020 8921 6408.

To apply please visit our job pages Guidance on applying online is available on the website.

If you have any queries regarding our online recruitment please email

Closing date: 01 October 2019

Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.