This Vacancy has closed.
Customer Service Assistant
  • Employer: Central Bedfordshire Council
  • Reference: 8726
  • Published: Fri 20/09/2019, 15:40 PM
  • Closing on: Fri 18/10/2019, 23:55 PM
  • Working Pattern: Part Time, Weekends
  • Hours: 4 hours per week, Saturday's only
  • Salary: £18,065 - £18,426 per annum pro rata
  • DBS Check: Enhanced
  • Location: Stotfold Library, , Bedfordshire

Vacancy Location

More Information

Customer Service Assistant

Team: Leisure Libraries and Countryside

Family: CBG4 - Providing

Salary: £18,065 - £18,426 per annum pro rata
Hours: 4 hrs per week every Saturday

Location: Stotfold Library, Stotfold

Contract Type: Permanent
Closing Date: 18th October 2019

More About the role:

We are looking for an enthusiastic person able to provide a first class service to customers at Stotfold Library.

You will be carrying out a range of day to day duties including assisting customers to use our self service terminals, finding books and information for customers, taking part in promotional activities for both children and adults and dealing with library stock. 

Experience of working with the public in front line customer service, IT skills (GNVQ level 2 or equivalent) and an interest in books, reading and information are essential. Experience of working in a library would be advantageous. Although you will be based at one library, you must be able to work flexibly at other libraries if required. 

Join us and find your greatness by helping us to deliver better services to the local community.

Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work'.

To assess your suitability for the role, you must demonstrate how you meet the key outcomes, accountabilities and competencies. To do this, you’ll need to refer the Family Profile, Role Profile and Competency Framework which can be found in the Recruitment Pack: Customer Service Assistant Recruitment Pack

Click HERE to apply now

For an informal discussion about this position, please contact: Sue Styant at or phone 0300 300 5400

For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at

Safeguarding (For DBS posts only):

Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.  

Central Bedfordshire Council is an equal opportunities employer. We welcome enquiries from everyone and value diversity in the workplace. We are a Disability Confident employer, we are working to become a Disability Confident leader in our community.

To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline. If you do not have a CV to hand, please look on our website for a CV template that you can use to create your CV to apply for this role.