End User Compute Supervisor
Directorate: Corporate Services
Location: 5 Pancras Square, London N1C 4AG
Job Level: Level 4, Zone 2
Salary: £40,829 - £47,360
Contract Type: Permanent, Full time, 36 hours per week
Alternative flexible working options available/open to discussion
Click HERE for information on Camden’s flexible working options
We are seeking an End User Compute Supervisor with a strong customer service ethos to lead on the day-to-day resource planning and work allocation of the end user compute function for the entire Council.
You will collaborate with the senior leaders as well as other End User Computing teams, as needed, to ensure our service providers are consistently delivering world-class IT support services. This role requires someone who is outgoing, has excellent communications skills, enjoys working as part of a team, can successfully multi-task, and excels at leading vendors to solve user's technical issues in a timely manner.
This role is subject to a DBS Enhanced Check.
For more information please refer to the job profile.
BSc in relevant discipline, or equivalent industry experience.
Expert in understanding the IT/ IS infrastructure, operating systems, configurations and the IT applications and service processes used within the organisation.
Extensive knowledge of the management of remote access services and the ability to apply this knowledge in a practical environment to deliver high performance, reliable and secure services.
Familiar with corporate, industry and professional standards, policies, regulations, compliance and codes of conduct associated with the role.
You will also have excellent communication and have a pro-active approach to work.
Camden’s main offices are located in modern, award-winning offices at King’s Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.
Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.
Click HERE to see the full details of our excellent benefits
Make it work for you. Make it your Camden.
Discover and Diversity
To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website
How to apply
To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in the job profile attached at the bottom of this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.
Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at firstname.lastname@example.org, or post to 5 Pancras Square, London N1C 4AG.
Closing dates for applications: 23 October 2019, 23:59
Interviews to be held: w/c 28 October 2019
Please quote reference: 190000KY
To view the Job Profile please click HERE
Camden welcomes new employees on a monthly basis; next available dates for induction are:
18 November 2019