This Vacancy has closed.
Credit Control Support Worker
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/730/4830
  • Published: Mon 14/10/2019, 12:35 PM
  • Closing on: Mon 28/10/2019, 23:59 PM
  • Working Pattern: Part Time
  • Hours: 18.5 hours per week
  • Salary: £24,799 - £26,317
  • DBS Check: No
  • Location: Brighton

Vacancy Location

More Information

Credit Control Support Worker

Job introduction

We are looking for a Credit Control Support Worker to work with Vulnerable homeless households living in emergency/temporary accommodation.

For an informal discussion, please contact Louise Lowery - Housing Options Manager on 01273 293087

About the role

We are looking for a Credit Control Support Worker to work with Vulnerable homeless households living in emergency/temporary accommodation.

The role will involve:

  • Working with the Accounts Managers  on the completion of Housing Benefit and Universal credit claims, ensuring all documentation is provided to enable the Housing Benefit team to process the claim, and make payments without delay.
  • To maximise the collection of income related to Temporary Accommodation, including services provided to other sections and departments.
  • To be involved in the preparation of legal action in conjunction with the Credit Control and Housing Management service. The post holder will be required to write court statements and attend court actions where deemed appropriate.
  • To work with customers to carry out financial assessments, providing general debt and benefits advice to maximise their incomes in order to reduce the likelihood of arrears.
  • To provide effective support to customers, in liaisons with other statutory and non-statutory agencies, drawing together packages of support in order to meet individual need in relation to tenancy sustainment.

Additional information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency's Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

Company information

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.

As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.