This Vacancy has closed.
Business Analyst
  • Employer: Rushmoor Borough Council
  • Reference: BA/IT/2
  • Published: Thu 07/11/2019, 14:15 PM
  • Closing on: Thu 28/11/2019, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Circa £35,000
  • DBS Check: No
  • Location: Rushmoor Borough Council, Farnborough Rd, Farnborough, Hampshire

Vacancy Location

More Information

Business Analyst

Business Analyst (x2 posts)

IT, Facilities and Projects Team

Circa £35,000 per annum

37 hours per week

One to Two Year Fixed Term Contract


Rushmoor Borough Council provides vital public services to the residents and businesses of Farnborough and Aldershot. We provide waste collections, determine planning applications, protect the environment and much more. Our transformation programme aims to modernise the council, make our customer service consistently excellent and reduce our costs.

Working alongside our services in a multi-disciplinary team, you will:

  • Research and recommend improvements to the way we work, our processes and our technology
  • Gain a deep understanding of our service and make informed recommendations for projects and improvements
  • Engage with stakeholders to gather user needs, evidence and requirements

Your top priorities will be:

  • To work with our customer services team to define and prioritise new features and improvements for their new customer relationship management system
  • To conduct user research with our residents and businesses to set the direction of our new website

You will be:

  • An excellent communicator who can collaborate in a multi-disciplinary team as well as guide and influence senior leaders
  • A person who enjoys taking on complex problems, finding user-centred solutions and getting support for their ideas
  • Comfortable using and advocating the use of internet era technology

Closing date: 28th November 2019

Interview Date: Between 9th - 14th December 2019

For further information contact Alex Shiell on 07770 170181 or email