This Vacancy has closed.
Residential Worker
  • Employer: Surrey County Council
  • Reference: orbis/TP/870/5524
  • Published: Mon 11/11/2019, 11:40 AM
  • Closing on: Sat 14/03/2020, 23:55 PM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 36 hours per week
  • Salary: £23,951 per annum
  • DBS Check: Enhanced
  • Location: Redhill, Surrey , Surrey

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More about this employer

Residential Worker


We are looking for 4 Residential Workers to join our Extended Hope team based in Redhill. Both roles are offered at £23,951 per annum for 36 hours per week. The working pattern comprises of early, late and night shifts, as well as sleep ins. 

In addition we would love to hear from you if you are interested in working casual hours on a bank contract.

You will need to have the willingness and ability to travel around the county to meet the demands of this role.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.

About the role

Are you looking for an opportunity to work in an innovative multi-agency service?

Do you have experience or are seeking experience of working with adolescents with a range of complex needs? 

If so we may have the role for you!

We are looking for residential workers with the ability to think creatively when engaging and working with young people with complex mental health and social care needs within our Extended Hope team. 

Extended Hope was launched in October 2015 as an extension to the existing Hope service which has been established for 11 years. The Hope service is commissioned to prevent or shorten psychiatric admissions and out of county placements. This multi-agency service provides support to 11-18 year olds who are suffering from mental and emotional health issues or have social and educational needs, and specialises in working with young people who's needs cannot be met by one agency alone.

Extended Hope was initially granted innovation funding as an out of hours intervention service for young people experiencing mental health and emotional crises and currently delivers a telephone and face to face assessment service. It also provides 2 short term respite beds to respond to young people in crisis requiring respite in order to allow them to stay closer to their families and communities. The respite beds allow young people to be admitted to the home for up to ten days. Extended HOPE is a registered children's home run by residential workers and is inspected by Ofsted. The Nurses provide an out-of-hours emergency phone line and a face to face assessment service which is available from 5pm–11pm, seven days a week. The Nurses are based in the children's home and can offer consultation and support to the residential workers.

Residential staff provide care and support to the young people who are staying short term in the children's home. During the week residential staff support young people to attend their education placement or accompany young people to the Hope service day programme. In the evenings and at weekends staff support the young people with family/carers contact and activities based within the home and in the local community. 

We are looking for individuals who:

  • Are highly skilled communicators
  • Able to build and maintain relationships
  • Passionate about making a difference
  • Resilient to manage sometimes challenging situation

Additional information

Please note that applications will be reviewed and shortlisted on an on-going basis; as such, we will contact you to arrange an interview if your application is successful.

For more information please contact Christine Gee -

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

As part of our on-going commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.