This Vacancy has closed.
Housing Options Officer
  • Employer: Royal Borough of Kingston Upon Thames
  • Reference: RBK/19/114705
  • Published: Fri 15/11/2019, 11:15 AM
  • Closing on: Sun 01/12/2019, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours
  • Salary: RBK Grade F - G (£25,809 - £33,291 per annum)
  • DBS Check: No
  • Location: Kingston upon Thames

Vacancy Location

More Information

Housing Options Officer

At Kingston, we are passionate about our Royal Borough and want to be known as a Council that is an exemplar for citizen engagement. This is a new era for the Council, and we are redefining the relationships we have with our residents, community groups, businesses, voluntary sector, central government and other partners.

About the role

An opportunity has arisen to join the Housing Options Service in our Adult Services Directorate as a Tier One officer. 

This role is required to deliver all statutory functions of the Housing Options Service providing a high quality process for applications to the housing register, advice and assistance to private sector occupiers and homeless households with particular emphasis on the prevention of homelessness and access to private sector housing options. 

The role involves being part of a supportive team who act as the first point of contact for homeless households. The successful candidate will provide casework support to those households in order for their homelessness to be resolved.

This role will also be responsible for assessing housing registration applications, providing homeless households with suitable prevention options and assessing homelessness applications as well as working alongside colleagues in a networked manner.

About you

A knowledge of relevant legislation and an understanding of the issues affecting homeless households is desirable to help you in the role as well as an understanding of the relationships to other services. You should have a basic IT knowledge and experience of setting action plans, monitoring those plans and interviewing people. 

You will be based at Kingston offices but there is a requirement for some home visits or work from other locations from time to time.

Appointment Type: 6 months Fixed Term

Benefits we offer

Kingston Council has good access to central London and our offices are a short walk from the station based in the middle of the historic and vibrant high street next to the open spaces of the river Thames, offering a wide range of shops, restaurants and leisure facilities; all making for a desirable place to live and work.

The successful candidate will have access to a wide range of staff benefits, some of which include:

  • 26 days annual leave - In addition you will receive 8 statutory bank holidays
  • Local government pension scheme
  • Interest free season loan ticket
  • Cycle to work and Zip Car Scheme
  • Discounts on a range of local shops, restaurants, gyms and leisure centres
  • Comprehensive Learning and Development programme
  • A forward thinking and networked organisation where employee’s views are valued
  • Modern and flexible working environment allowing employees to benefit from agile working practices

The Royal Borough of Kingston is Disability Confident Committed. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible.

We particularly welcome applications from black and minority ethnic candidates as they are under represented within the Royal Borough of Kingston upon Thames.

Closing date: 1st December 2019