This Vacancy has closed.
Operational Support Officer: Place
  • Employer: London Borough of Enfield
  • Reference: 6174
  • Published: Wed 20/11/2019, 1:00 AM
  • Closing on: Wed 04/12/2019, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £24462 - £26745
  • DBS Check: No
  • Location: Civic Centre

Vacancy Location

More Information

Operational Support Officer: Place

Job Details

Operational Support Officer

Grade: SC5

Job Reference: 6174

Contract Type: Permanent/Full-Time

Number of vacancies: 1

An opportunity has arisen for a Town Planning Support Officer

Primarily supporting the Town Planning and Enforcement teams, this post sits within the wider functions of the Operational Support Hub for Place, providing a flexible workforce for the Council as part of its agile working strategy.

The successful candidate will be able to engage effectively with a variety of internal and external customers including applicants and agents submitting their planning applications and appeals, residents reporting environmental issues, and customers and residents involved in the sale and purchase of property within the Borough.

We are an enthusiastic and friendly team of 11 staff undertaking a variety of work on behalf of the Development Management team. Initially, you will be working alongside 4 colleagues, validating and registering planning applications and fees, supporting statutory planning publicity functions and liaising directly with customers, residents and businesses responding to their planning enquiries. You will be delivering an effective and efficient technical service within a statutory performance framework.

Comprehensive training will be given however an understanding of the role that Planning plays in the delivery of the Councils key objectives would be highly beneficial.

If you have experience of in working in a Town Planning, Planning Policy or similar environment, can meet challenging deadlines within a fast paced and high-profile service; have excellent attention to detail; can develop excellent working relationships with colleagues and customers from a range of backgrounds, and are able to work both independently and collaboratively to find solutions, then we would like to hear from you.

A job description is attached and includes details for the job role and person specification. Suitable candidates will be selected based on evidence showing they fully meet the criteria set out in the person specification.

For additional information regarding this role, please contact either

Su Whybrow Tel: 020 8132 2768, Email:

Cassandra Dacosta Tel: 020 8132 1994, Email:

Why it's great to work for Enfield Council

  • An excellent pension through the Local Government Pension Scheme (LGPS).
  • Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
  • Interest free season ticket loan repayable over three or ten months.
  • Career development and learning experiences from a range of training courses and learning methods.
  • Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
  • Health and leisure discounts and tax-free bikes for work.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.

Closing and Interview Dates

Closing Date: Midnight 4th December 2019

Interview Dates: 16th & 17th December 2019

Additional Information

All appointments will be made at the bottom point of the salary range.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.

If you are interested in this role and you would like an informal discussion about this vacancy, please contact Su Whybrow on 0208 379 3824 or, or Cassandra Dacosta on 0208 379 5248 or

If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or A textphone (minicom) is provided for those with a hearing or speech impairment on 020 8379 4419.