This Vacancy has closed.
Legal Support Administrator
  • Employer: Shelter
  • Reference: .
  • Published: Mon 25/11/2019, 15:18 PM
  • Closing on: Mon 09/12/2019, 23:30 PM
  • Working Pattern: Part Time
  • Hours: To be confirmed
  • Salary: £19,772 pa (pro rata, 28.5 hours per week)
  • DBS Check: No
  • Location: Manchester , Greater Manchester

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Legal Support Administrator


Closing date: 9 December 2019 at 11.30pm

Interviews: Week commencing 16th December 2019

We’re looking for a proactive, organised and highly efficient individual to join our dynamic team as Legal Support Administrator and provide vital support to our Legal Services to ensure the smooth running of the national service, including general administrative, billing and financial functions.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

Shelter’s Manchester Legal Aid Authority (LAA) team delivers a legal help and legal aid contract and manages the Manchester and Tameside housing county court duty schemes. They also provide complex advice, advocacy and representation to some of the most vulnerable families in Manchester and across the Greater Manchester region. It’s here that we need your help.

About the role

Our Legal Support Administrator will be expected to fulfil a broad range of important duties, including assisting the legal costs team in ensuring administrative, client file, financial and quality systems run smoothly and updating systems. You will also undertake general administrative duties such as taking telephone calls, photocopying, scanning, processing invoices, setting up meetings and arranging travel.

About you

We’re looking for a highly motivated, collaborative and energetic individual with experience of providing general administrative duties in a billing and financial context (if you have worked in a legal environment this would be advantageous). An excellent communicator, both verbal and written, you will have strong IT skills and advanced knowledge of case management systems and Microsoft packages. Professional, adaptable and customer-focused with a can-do attitude to your role, you will have impressive interpersonal skills and be able to demonstrate a commitment to achieving challenging targets and objectives.

We offer a wide range of benefits, including 30 days of annual leave (pro rata for part-time), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Legal team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.