This Vacancy has closed.
SEND Quality Manager
  • Employer: Surrey County Council
  • Reference: orbis/TP/819/5773
  • Published: Thu 28/11/2019, 11:15 AM
  • Closing on: Thu 19/12/2019, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £39,438 per annum + Benefits
  • DBS Check: Enhanced
  • Location: Quadrant Court Woking, 35 Guildford Road, Woking, GU22 7QQ, Surrey

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More about this employer

SEND Quality Manager


£39,438 per annum for 36 hours per week based at Quadrant Court, 35 Guildford Road, Woking, GU22 7QQ.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

About the role

The SEND Quality Manager role is a relatively new development for Surrey County Council following a restructuring in early 2019. A vacancy has arisen for the Quality Manager supporting the North West SEN Team, alongside collaborative county-wide projects. 

Key responsibilities include:

Assurance of Education, Health and Care (EHC) Plans; ensuring accuracy and consistent quality. Spot checking across the team, feedback and guidance to staff, highlighting specific areas for improvement, monitoring of revised templates. Input to EHCP Quality Working Group

Monitoring SEN decision-making in line with agreed processes and adherence to the law, guidance to SEN Caseworkers on submission requirements, training for caseworkers and other staff on recording and reporting of decisions.

Monitoring of team performance against key indicators, oversight of the quality of data in the EMS (ONE) Case Management System and responsibility for contributing toward completion of statutory returns.

Monitoring of complaints and lead on escalated complaints e.g. LGO inquiries, link with Legal Services for Judicial Reviews and preparation of response.

At present the Quality Managers do not have line management responsibilities nor budgetary responsibility. However, as part of the senior management of the team, he/she is expected to support and deputise for the area manager as required, which might involve input to decision-making. 

The successful candidate is likely to have significant experience working in a statutory SEN team, or delivering a quality assurance function within a statutory framework.

For more information, please refer to the full job description attached at the bottom of this advert.

We look forward to receiving your application.

Additional information

Contact details

For an informal discussion about the role, please contact Gavin Spiller, SEND Area Manager on 01483 518110 or at

Additional information

The job advert closes at 23:59 on 19/12/2019.

Interviews will take place on week commencing 06/01/2020.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

 An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.