Halton Direct Link, has transformed the delivery of the Council's services by making the services more accessible to the residents of Halton. The two One Stop Shops provide access to the service face to face and Contact Centre has improved access via the telephone.
One Stop Shop Officers will deliver the whole range of Halton Direct Link services to customers. We are currently looking to recruit two part time officers working 20 hours per week each.
You will have extensive experience of dealing with the public on a face to face basis, have excellent customer care skills together with the ability to quickly recognise and deal with customer needs. Ideally you will be experienced in the delivery of one or more of the Council’s major services and be used to working in a team environment.
Applicants for the post should be computer literate, have excellent keyboard skills and have an understanding of Microsoft Office tools
You would be expected to work at any Halton Direct Link Outlet.
For an informal discussion about this post, please contact Helen Goodwin One Stop Shop Manager on 0151 511 7097
Interviews will be held on 4th/5th February 2020