This Vacancy has closed.
Customer Service Assistant
  • Employer: Resources
  • Reference: HCC13565
  • Published: Thu 05/12/2019, 14:17 PM
  • Closing on: Sun 05/01/2020, 23:55 PM
  • Working Pattern: Part Time, Weekends
  • Hours: 4 hours per week
  • Salary: £17,711- £18,426 pa (pro rata for part-time)
  • DBS Check: No
  • Location: Hertsmere, Hertfordshire

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Customer Service Assistant

Job Title: Customer Service Assistant
Location: Radlett Library
Salary Range: £17,711- £18,426 pa (pro rata for part-time)
Hours: 4 per week
Contract: Permanent

Job Duties:

Working as part of a team, you will deliver excellent customer service to library customers, ensuring all information services and resources are available to members of the public.

The successful candidate will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves. You will be flexible to assist with ad hoc library activities as required.

Please ensure you are able to work the hours on the attached rota before applying.

Hertfordshire County Council have awarded the contract to deliver the Library Service to Libraries for Life, an independent organisation with charitable status. The proposed transition to Libraries for Life will take place on the 1 April 2020. Contract start dates from 01 April 2020 will be employed on Libraries for Life terms and conditions.

The terms and conditions include:

  • Flexible Working Arrangements (depending on the role)
  • Excellent career development
  • Pension scheme with matched contributions up to 6%

For an informal discussion about the post and timetable details, please contact Margot Khan on 0300 123 4049

Closing Date: 5th January 2020
Interview Date: 23rd January 2020