This Vacancy has closed.
Customer Service Advisor
  • Employer: Tunbridge Wells Borough Council
  • Reference: HRCSC/19/117126
  • Published: Wed 18/12/2019, 11:05 AM
  • Closing on: Mon 20/01/2020, 17:00 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £20,615 per annum
  • DBS Check: No
  • Location: Gateway, Kent

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Customer Service Advisor

If you possess excellent customer service and communication skills and want to be part of a high performing and award-winning team committed to delivering the best customer service to local people, across a range of services and contact channels, then this could be the job for you.

We currently have a full time vacancy in our Customer Service Team. The job involves working in the Council’s call centre as well as the Gateway, dealing with enquiries received face to face, over the phone and electronically.

To apply please complete the online application form. For a detailed list of responsibilities and person criteria see the Job Description and Person Specification. For an informal discussion regarding this role please contact Lesley Wickens on 01892 526121.

Following shortlisting, candidates will be invited to attend a half-day skills assessment event on Monday 27 January 2020 centred around a series of job-related activities.   If you are successful at this stage you will then be invited to attend a competency-based interview on Tuesday 28 January 2020.

This is a really exciting opportunity for the right person!

Closing Date: 5pm on Monday 20 January 2020

Skills Assessment: Monday 27 January 2020

Interviews: Tuesday 28 January 2020