Senior Leasehold Services Officer
Salary: SO1 - PO1
£29,766 - £34,794 per annum
Full Time, Permanent - 36 hours
Station Road, Wood Green
Are you a focused and organised individual with a desire to work in a finance environment? Are you experienced in using data systems and dealing with customer queries? If so, please read on…
We are looking for a Senior Leasehold Services Officer to join our Leasehold Services Team to undertake calculation, billing and recovery of all types of leasehold service charges. This post will see you deal with disputes and complex queries whilst providing first rate service to our customers; offering advice when needed.
This post is suitable for graduates and experienced candidates alike. This is a key role within the Directorate and requires close working with other colleagues to ensure our leasehold debt is recovered in a timely and appropriate manner.
To qualify for this vacancy you will need to have experience of working in a customer service role and have an ability to work to set timescales. Some knowledge and experience of leasehold management is also required. We are looking for a proactive individual that possesses strong communication skills and can liaise with various individuals (stakeholders and residents). You will have an excellent working knowledge of IT systems.
You will be working within a highly passionate and approachable team with a highly varied workload. This is a fantastic opportunity to develop a career within Leasehold Services and every opportunity is given to help develop your skills.
Homes for Haringey manages Haringey Council's housing stock of 16,000 tenanted homes and 4,500 leasehold properties. It also has an in-house repairs service (Haringey Repairs Service) which carries out around 60,000 repairs to council homes every year and is also responsible for managing and preventing homelessness in the borough.
We fully endorse career development and have a great reputation for rewarding our staff. Benefits include generous annual leave allowance of 26 days per year, rising with service, plus statutory bank holidays. You will also be eligible for a workplace pension scheme. There are significant opportunities for learning and development and the opportunity to make a difference to how the business evolves in the coming years.
For informal enquiries, please contact Laura Maxey at Retinue Solutions on 07384798496 or email - laura.maxey@retinue-solutions Please apply with your updated CV and Supporting Statement.
Advert closing date: Sunday 19th January (midnight)
Interviews: Week Commencing 27th January
Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.