This Vacancy has closed.
Housing Solutions Officer (Complex Need Lead)
  • Employer: London Borough of Havering
  • Reference: LBH02312
  • Published: Tue 14/01/2020, 0:00 AM
  • Closing on: Sat 01/02/2020, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 36 per week
  • Salary: £30,000 - £34,999
  • DBS Check: Yes
  • Location: Havering

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Housing Solutions Officer (Complex Need Lead)

Havering is the easternmost London borough, bordered by Essex to the North and East, the River Thames to the south and the boroughs of Redbridge and Barking & Dagenham to the west. It is one of the largest boroughs in Greater London with a population of 226,000, a great place to work, with a vibrant culture, innovative approach and at its centre is the historic market town of Romford.

The Housing Demand Service delivers the statutory advice and homelessness preventions services and the Housing Register and Allocations function. . With the Homelessness Reduction Act 2017 which came into force in April 2018, we have created a new post to strengthen the service and it is a very exciting time to join.

You will work with people at risk of homelessness and their landlords alike.  We want you to help residents remain in their homes where homelessness can be prevented and support landlords who provide the council with properties to relieve homelessness.

This is an opportunity to make a real difference to the lives of our residents. The qualities we are looking for this role is:

  • Energetic, professional, bright and enthusiastic people who embrace change positively and who wish to achieve better outcomes for people at risk of homelessness.
  • Negotiating and mediation skills, whilst being emphatic to these difficult circumstances.
  • An excellent team player who can multi-task with ease.



Housing Solutions Officer (Complex Need Lead)

Grade 6- £30711-£33948pa

The post is 36 hours per week, full time permanent.

Do you have an in-depth understanding of the complex issues faced by service users such as homelessness, harm reduction, drug and alcohol dependency, domestic violence and mental health, and how each issue can be managed with a view to supporting them through crisis and period of change. If so, this might be the position for you!

The successful candidate will need solid experience of multi-agency working within a safeguarding framework. Forward thinking and flexible, you will actively support the introduction of new ideas, methods and processes and be adept at helping to develop a person centred and co-produced service.

The London Borough of Havering is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.

Priority consideration on all advertised roles will be given to London Borough of Havering Redeployees.

The London Borough of Havering is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.

Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.

In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).

Should you require any help or advice with your online application, please contact the Recruitment Help Desk on: 01708 432770

The post holder will be required to participate in the Out Of Hours service rota.

For an informal discussion about the post, please contact Darren Alexander, Assistant Director of Housing on 01708 434434.

All applications must be made online. The closing date for the receipt of applications 31st January 2020, however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful. An interview and presentation will be scheduled for week commencing 13th January 2020.