We are looking for an experienced and enthusiastic person to join our Technology Services Team supporting the technology requirements across the Council providing a professional and customer focused service. This a great opportunity to help redesign Council services as part of our business and digital transformation programme.
The role will suit someone who has previous experience in a service design / analysis or similar role. You will need excellent organisation skills, the ability to work under pressure and to deadlines, along with strong attention to detail.
Responsibilities will include:
Identifying and documenting requirements for service digital transformation
Support, maintain and improve existing systems, whether developed in house or third-party supplier
Advising colleagues on how processes can be optimised using digital technology
Assisting in the migration of systems to new solutions
Liaising with external suppliers as necessary
Technical Knowledge / Experience:
Experience of mapping processes and identifying improvements
Ability to design services to meet user needs
Ability to communicate technical issues to non-technical colleagues and vice versa
Good written and verbal communication skills
Experience of a broad range of business applications
Keen to keep pace with changes in technology and to learn new technologies
Horsham District Council encourages and supports professional development and offers a generous benefits package to support your work life balance. This includes 27 days’ annual leave plus bank holidays, flexible working arrangements, access to wellbeing services, and a staff benefits platform featuring many discounts from the high street.
Interviews will take place on the 4th or 5th March.