Do you have a strong focus on quality? Do you have the ability to work with others in the delivery of customer service?
Do you have an excellent aptitude for rapid assimilation of new skills?
If so, why not join our Compute Infrastructure Team in Surrey County Council as a Compute Infrastructure Technician in the Orbis IT & Digital Service?
Orbis IT & Digital Service is part of the Orbis partnership, which encompasses Surrey County Council, East Sussex County Council and Brighton & Hove City Council. The purpose of this partnership is to deliver greater value for our councils, residents and customers by increasing efficiencies and exploiting the benefits of sharing people, resources and technology.
The Compute Infrastructure Team is part of the Enterprise Infrastructure function in the Orbis IT & Digital Service and is responsible for the management of a large virtualisation infrastructure and server estate, as well as the associated storage and platform elements, such as Citrix. The team is also responsible for end user device build and management, including productivity tools.
The purpose of this role is to enable the organisation to deliver best value through an effective, well-designed back office platform, delivered through appropriate hardware and vendor software.
In this position you will perform a broad and challenging variety of work, some unpredictable and non-routine, which requires the creative application of a wide range of principles. It is essential to maintain good, professional working relationships with customers, council stakeholders and external partners.
This role is predominantly office based (currently at the headquarters in County Hall, Kingston upon Thames) but may require occasional travel across the Orbis geography for meetings, data centre and remote sites visits. There is also a requirement to participate in the out of hours support rota.
Ideally your CV and personal statement will evidence the following, with examples where relevant:
- Experience in an IT support role
- Working understanding of service delivery frameworks such as iTIL or iTSM and relevant policies and procedures to ensure resources are efficiently used
- Good problem analysis, trouble-shooting and technical problem resolution skills
Good general technical knowledge, including the following:
- Microsoft Server Operating Systems and associated server software
- Demonstrable experience / knowledge of routed networks and associated technologies such as TCP/IP, DNS, WINS, and DHCP
- Awareness of Citrix and virtualisation platforms (VMware vSphere) in large environments
- Practical understanding of Directory based authentication technologies such as Microsoft's Active Directory
For more information on the role and responsibilities of this position, please review the Job Profile attached to the bottom of this advert.
We look forward to receiving your application.
For an informal discussion, please contact Adewale Keshinro by e-mail at email@example.com.
The job advert closes at 23:59 on Sunday 23rd February 2020 with interviews to follow.
Please note that Surrey County Council's headquarters, where this role is currently based, will be relocating back into Surrey in 2020 to support our Community Vision 2030.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.