This Vacancy has closed.
Adults Digital Assistant
  • Employer: Surrey County Council
  • Reference: SCC/20/121789
  • Published: Fri 14/02/2020, 11:30 AM
  • Closing on: Sun 01/03/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours hours per week
  • Salary: £23,951 per annum
  • DBS Check: Yes
  • Location: County Hall, Penryhn Road, Kingston Upon Thames, Surrey, KT1 2DN., Surrey

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Adults Digital Assistant

Adult Social Care has an exciting permanent, full time opportunity in the Information and Engagement Team to support the service's channel shift vision, digital communications strategy and improving the overall experience of our clients.

Based in Kingston and reporting to a Digital Information Officer, this role will support the day to day maintenance of our website Surrey Information Point, the Adult Social Care web pages on the county council website, our social media channels and key online resources.

This work forms a key element of the Surrey Information and Advice Strategy about care and support, ensuring residents can access universal information and find local support.

The successful post holder will have excellent IT skills, high levels of accuracy in data inputting, strong writing skills and use of grammar and a thorough understanding of new technologies and social media.

The ideal candidate needs to be self-motivated and highly disciplined in their approach to their work which will include a range of administrative and repetitive tasks involving adding, editing, reviewing and monitoring information on websites and online forms, publishing them online, using reports to identify broken links or errors, reporting faults, managing a shared mailbox with enquiries about information or providers of information, helping with user testing, supporting e-brokerage systems support, adding news items and campaign banners to Surrey Information Point. They may be involved in new projects and training support for staff, care providers and partners also.

Full training will be provided to the successful candidates including understanding Google Analytics and SiteImprove that provides insight into how people use our online resources.

For more information please find attached to the bottom of this advert a full job profile.

Please note that, at the point of advertising, the work base will be Kingston upon Thames up to Spring 2020. We are awaiting confirmation of a move date into Midas House in Woking. However the expectation will be to work flexibly from different locations. 

Additional information

Contact details

For further information on the role, or for an informal discussion, please contact Emma Lofts (Digital Information Officer) on 020 8213 2698.

We look forward to receiving your application. 

Additional information

This job advert closes at 23:59 on Sunday 1st March 2020.

Interviews will take place on Wednesday 11th March 2020.

Please do not apply if you have been unsuccessful at interview stage previously for this role for any team across Adult Social Care in Surrey County Council as your application will not be considered for 3 months from your interview date.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

A basic disclosure (DBS) will be required for this role.

How to Apply

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.

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