Get ahead with a Regulatory Compliance Officer L4 Apprenticeship at Brent Council
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
Brent Council is committed to the continued expansion and development of all apprenticeship programmes. Our apprenticeship schemes at Brent is just one of the ways we grow our own talent within the borough.
There is no age limit on an apprenticeship. An apprenticeship can be used for people starting out on their work life journey at the age of 16, or those changing a career for a different working life.
To assist officers working within the Councils regulatory functions which includes Environmental Health, Food Safety, Public Safety, Health & Safety, Licensing, Air Quality Monitoring, Contaminated Land and Trading Standards teams (herein referred to as Regulatory Services), participating in each area with the delivery of the regulatory and compliance functions, in line with relevant statutory requirements, policies and procedures.
The post holder will have contact with members of the public and businesses, provide administrative support, maintain vehicle/s and equipment, carry out investigative enquiries, collate and present evidence, document actions, assist in running evidence stores and provide an initial regulatory response to the public and officers, whilst adhering to both internal and legally required policies and procedures.
Mainly office based at the Civic Centre, but the role may involve occasional travel.
Details on the Apprenticeship:
Below is a link to the Apprenticeship Standard that you will be working towards.
Simultaneously undertaking a comprehensive study programme, you will gain valuable knowledge and skills, which will be an asset to the council and your career. Our apprenticeship scheme offers significant assistance with training and provides the opportunity to improve skills for future career opportunities.
To participate, under supervision, in the delivery of duties carried out by Regulatory Services
Deliver a high quality frontline service to local residents and business owners taking personal responsibility for resolving customer and stakeholder concerns
Liaising with complainants, business owners, witnesses, analysts, experts and other professionals being able to answer simple enquires regarding criminal and/or civil law
Carry out routine or unplanned visits and inspections, covertly or overtly as required, to ensure compliance with legislation, undertake test-purchasing, sampling, collecting evidence and conducting formal interviews
Providing an initial response to complainants, investigating complaints from the general public, providing advice and assistance to residents and business owners
Take responsibility for arranging the maintenance and care of vehicle/s and/or equipment, ensuring stocks of consumables, assist maintaining air quality monitoring devices or similar duties as agreed by line management
General clerical and administrative duties including entering data, maintaining records and information, entering, checking and processing data, transcribing interview records, scanning documents, photocopying and preparation of legal bundles
Exercise any delegated enforcement powers where necessary to improve conditions and ensure compliance in accordance with legal requirements and adhere to legal requirements or procedures
Advise applicants on the licensing application process, validate and process applications and respond to customer enquiries
Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults.
Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities, Information Governance, Data Protection and Health and Safety policies and procedures.
Undertake any other duties commensurate with the general level of responsibility of this post.
You will gain hands-on experience of working in Community Protection in Local Government by working as part of a team and assisting in the delivery of a quality service within the council.
Keen to learn, you will demonstrate:
- Good communication skills
- An understanding of good customer service
- Basic knowledge of laws regarding consumer protection, licensing and business regulation.
- Understanding and a commitment to the confidential nature of regulatory work.
- You will also need to show your interest in local government and the delivery of public services. We will also be looking for a flexible and positive approach to work.
Closing Date: 31st March 2020 (23:00)
Assessment & Interview Date: April 2020
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on firstname.lastname@example.org. Please note the information you provide will be treated fairly and confidentially.
Please note CVs will not be considered as part of your application for this position.
Entry requirements GCSE Maths and English grade C or L4 or above.
Please note a driving License is required for this role.