This Vacancy has closed.
Housing Customer Support Officer
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/578/7673
  • Published: Tue 24/03/2020, 14:10 PM
  • Closing on: Tue 07/04/2020, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £19,554 - £21,166
  • DBS Check: No
  • Location: Brighton

Vacancy Location

More Information

Housing Customer Support Officer

Job introduction

Fixed term for: 12 months 

For an informal discussion, please contact Sarah Potter - Operational Manager Housing Adaptations  on 01273 290789, Conceicao Roque - Housing Customer Support Team Leader on 01272 293909.

About the role

The Housing Customer Support role provides a responsive and customer focused service that deals with private sector housing and housing adaptations enquiries end-to-end.  It also provides administrative support for private sector housing and housing adaptations technical and Occupational Therapy teams, including the administering of new client referrals, carrying out tests of resource in respect of disabled facilities grant, checking applications for grant, preparing grant approvals and revisions, liaising with the local home improvement agency and contractors about the progress of works and raising payments on the completion of works.

CV and Branching Questions - TO APPLY – as part of your application, please provide a copy of your latest CV and answer the branching questions. A copy of the branching questions and guidance on how to write a CV have been attached to the advert below.

Employee Benefits:

At Brighton & Hove City Council we offer staff a range of benefits. If you choose to work for us, in return we can offer you:

A competitive salary
Career average pension scheme
Generous holiday (23 days rising to 25 days after 5 years)
An opportunity to enhance your knowledge and skills
Staff discounts
A range of other staff benefits

Find out more about Living in Brighton & Hove on our website.

Additional information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

Company information

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.

As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified. 


How to Apply

Please apply online via the link provided.

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