Children, Families and Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. Our admin teams support front line Social Care workers and multi-agency teams within the Children Single Point of Access (C-spa)
We are looking for a vibrant administrator to be based in our Multi-agency Partnership Team (MAP) within the C-Spa, which is the front door to Surrey Children Services.
In this role you will organise multiagency meetings on behalf of and liaise with professionals both within Social Care and with other agencies; keep track of information, update and maintain spreadsheets and databases; take meeting minutes and subsequently distribute to involved parties, ensure timescales are met; and provide performance information.
You will be highly organised and willing to take responsibility and use initiative; comfortable in setting your own priorities and meeting deadlines. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support. You will also be responsible for providing written feedback to professionals and families following triage work in the team.
Excellent interpersonal skills are essential along with a high level of written and oral communication skills. You will have experience of working with highly confidential information in a customer focused environment and have the ability to work under pressure and to tight deadlines.
We are looking for someone who:
- Has a solid background in administration
- Has experience of working in a busy office environment
- Has excellent customer service and communication skills
- Is confident, organised and able to implement a proactive approach to your work
- You must have excellent IT skills and be proficient in using Microsoft Office
Please make sure you refer to the full job description attached at the bottom of this advert for further information about the role.
For an informal discussion contact Oye Ekelemu by e-mail at firstname.lastname@example.org .We look forward to receiving your application.
The job advert closes at 23:59 on 12 April 2020
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.