This Vacancy has closed.
Children's Information and Advice Officer
  • Employer: Hertfordshire County Council
  • Reference: C/S/20/133145
  • Published: Thu 10/09/2020, 16:52 PM
  • Closing on: Fri 25/09/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £20,000 - £24,999
  • DBS Check: Yes
  • Location: Stevenage , Hertfordshire

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Children's Information and Advice Officer

Job Title: Children's Information & Advice Officer
Location: Stevenage
Salary Range: £20,903 - £23,080 pa
Hours: 37hrs per week
Contract: Permanent

Job Duties:

We are actively recruiting for the role of an Information and Advice Officer within the 0-25 Together Service based at Farnham House.

This is a key role within 0-25 together. You will be the first point of contact for referrals into the service from families and carers and must be able to quickly establish the needs of the child or young person as well as that of the family. You must be able to give information and advice to those contacting the service and work with all teams throughout the service.

You must understand the eligibility criteria for the service and be able to communicate this whilst ensuring those making contact have information and advice on support that is available.

For an informal chat, please speak with Team Manager Sandra Mann on 01438 844660

Closing Date: 25th September 2020
Interview Date:  13th October 2020


Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes


Additional Information


Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Diversity: We are an inclusive employer and value a diverse workforce


Application Information


How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.